Mobikwik Complaints & Reviews

TICKET #1817080 I TOP UP WITH RS.99/- TO M.NO. [protected] ON DT.[protected].BUT AMOUNT DOESN'T CREDITED AND PLAN OF M.NO.[protected] CHANGED TO JAI JAWAN. I AM EMPLOYEE OF BSNL. THERE IS SCHEME OF FULL TALK TIME FROM RS.50 TO RS.99. UP TO 2 JAN 2015 IN HARYANA.YOU ARE HERE BY REQUESTED TO CREDIT THE AMOUNT OF RS. 99/- TO MY MOBILE IMMEDIATELY. email id: [protected]@gmail.com

Order [protected] for MSEB bill paid Rs.3510 which does not show in MSEB site for in online payment mode. Last time also the same thing for Rs.2720.00 on 08/12/14 & after followups you had refunded. If the Payment mode is not working pls remove from your site, , unnecessarily its waste of time, money & the most is trustworthiness of your site. Last time I thought it may be due to some technical reasons so I still had faith so I paid now but again it is repeating. Hope you understand very clearly this time & do the proper upgrade in your systems or remove the option. Thanks Raju [protected]:04:31.0 Recd your msg on 29/12/14 at 17:37 hrs for the ticket no - 1701730 which is resolved. I have a complaint for another transaction - ref ticket no[protected]/12/14. How can you send the message for the old ticket number which is resolved instead of resolving the new ticket raised. Its completely misguiding & very unprofessional on your part. Its not expected from you. Hope you will now realise what is to be done & revert urgently as the I have to pay by tomorrow which is due date as it is for the last unsuccesful transaction I have to pay interest. If the transaction cannot be done pls refund the full amount to my credit card account. Thanks [protected]:51:12.0 The above complaint is also mailed to [protected]@mobikwik.com & [protected]@mobikwik.com but still no revert. The complaint is still pending at your end.

HI, On 20/10/2014 i was trying to pay my bill for amount 1082/-. But the transaction has failed. Transaction ID-[protected]. I spoke to my bank and they told me that the transaction has been processed from their end. I had asked mobikwik to refund the amount to my account and I was informed that they have reverted it and it would take 7-21 days to appear in my account. But that has not happened. I have spoke to the bank as well and I have been informed that the amount has not been reversed to my account at any point of time. I had raised the ticket 4-5 times and all the time I got the reply saying that it would take 7-21 days. This complaint is not entirely about the money but also the kind of service that I got from Mobikwik. This is happening since October month. Requesting you to please look into the issue. Thanks, Rabi

Hi, I am a victim of a fraud transactio made on my SBI debit card yesterday at 12:03 PM for Rs 9999 and i request you to kindly provide me your direct contact number or please someone from refunds team to give me a call on this number : [protected] A transaction was made yesterday with transaction id : 463939 for Rs 9999. Please provide a refund for the above transactions as early as possible. Regards, D R Sharma

Hi, I can see the transaction of Rs. 150 on mobikwik.com in my Credit card statement. Can you please share the details about the same as I feel this transaction was not done by me. Following are the details displayed on my credit card statement. Date:17/11/14 Reference no:[protected] Transaction details: WWW.MOBIKWIK.COM Gurgaon Amount: 150.00 Please convey on which number was the recharge done.

Hi team, I made a payment of Rs 2000 using mobikwik towards my Airtel postpaid bill on 15th dec but it hasn't been credited yet. I made a payment using my HDFC credit card and has gone through. Transaction reference-[protected]. Email id- [protected]@yahoo.co.in. Mobile number-[protected]. Request you to resolve my complaint ASAP by getting the amount credited towards my Airtel postpaid bill. You can call me or mail me in case you need any further information. Thanks & Regards Ashish Johri

Actually i want to add my mobikwik wallet with Rs.50/- and i made a transaction which furthur results in debit of Rs.50/- from my Andhra bank account but the same is not credited in my mobikwik wallet with Rs.50/- and still showing my previous balance of mobikwik wallet of Rs.79/- only. Please check it fast and make my Rs.50/- refund into my Andhra Bank acount

This is to inform you that, there is an unidentified amount transfer from my bank account for mobikwik POS transaction of Rs. 1600/- against Txn : VIN/WWW MOBIKWI/[protected]/0. I did not done any such kind of transaction from my account. I hope my account has hacked by someone & do the activity. Therefore I request you to provide me the contact details of the id in which the amount has transfered. Please do the needful at your earliest. narendra [protected]

i make a payment of rs 409 and wallet bal 10 rs but both deducted from my bank ac and recharge not done yet i made that payment on 26 please revert it today itself 24/12/14 BPSB[protected] 409.00 26/12/14 BPSB[protected] 10.00 ur customer servicer is also confused he was asking me about my atm number even cvv num and pin code i am goona make fraudf complaint against ur customer servicer

I'm very unhappy with mobikwik service because they block my account with out any reason and not replay to my tickets..my wallet have a sum of 195 rupess..so I want my wallet unblock with my wallet balance.. My email [protected]@yahoo.com

sir, some unknown person (fraud mobile no -[protected]. now showing switch off ) have made payment from my account no ([protected]) amount rupees.4999.00(four thousand nine hundred ninety nine on 28.12.2014 at time 8 PM (transaction ID- 379796 in www.mobikwik.com, new delhi) . pls stop the payment and kindly let me know the details of the shipping address and the person's address to me so that I can filled a complain against him .I think there is a big racket doing wrong practice regularly. .kindly send me the details 1-IP address againest this transaction 2-name of the person 3-shipping address 4-what he purchased 4-mail id used for this transaction transaction detail 28-Dec[protected]Dec-2014)POS PRCH POS 379796 WWW MOBIKWIK COM NEW DELH 4, 999.00

sir, just want to know the person's name and the shipping address, mail id and what he/she purchase from www.mobike.com. against transaction id -379796 . some unknown person (fraud mobile no -[protected]. now showing switch off ) have made payment from my account no ([protected]) amount rupees.4999.00(four thousand nine hundred ninety nine on 28.12.2014 at time 8 PM (transaction ID- 379796 in www.mobikwik.com, new delhi) . pls stop the payment and kindly let me know the details of the shipping address and the person's address to me so that I can filled a complain against him .I think there is a big racket doing wrong practice regularly. kindly reply quickly. B.R PATTANAIK [protected]

i made payment vai mobikwik of Rs-900/- my sundirect ([protected]) on 27-Dec-2014.it not processed against reference number IGOOJHDAN9.but amount deducting from my STATE BANK OF INDIA account.so please kindly give credit to my balance in my account

On 25th December 2014, I added Rs 300 to my account and after that when i log in to my account, it gives an error that password is not correct, nothing is happen on resetting the password, they send the link to my email id but that link is useless. I also register the ticket on 25 December itself but they did nothing till now. Please help me. My email id is : [protected]@satyaedu.org

Sir/Madam, I recharged my vodafone mobile no-[protected] of Rs. 97 on 24/12/2014 through mobikwik.com via web. but the recharge was unsuccessful. mobikwik -Transaction Id [protected]. then i wrote to mobikwik to refund my money . but till now they didn't refund my money. what should i do? conversation between mobikwik & me is below: TICKET #1768039Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REDUNDED TO WALLET. PLZ DO RECHARGE TO THIS MOBILE NO. AS SOON AS POSSIBLE. [protected]:44:00.0 Dear user, Namaste! I understand how disappointing it can be that you still haven't received your recharge and money got deducted from wallet. I extend our apologies for the delay caused. I am sending the details to your operator to check the status of your mentioned recharge. I appreciate your patience and will get back to you with the status in next 48 hours. With you, Your Happiness Officer, MobiKwik.com http://about.me/mobikwikpals [protected]:55:39.0 TICKET #1772011Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REDUNDED TO WALLET. PLZ DO RECHARGE TO THIS MOBILE NO. AS SOON AS POSSIBLE. just now i have recharge the same number, so plz don't recharge the mobile number, credit the amount to wallet as early. thaning you raju karmakar [protected]:20:00.0 Dear user, Namaste! I understand how disappointing it can be that you still haven't received your recharge and money got deducted from wallet. I extend our apologies for the delay caused. I am sending the details to your operator to check the status of your mentioned recharge. I appreciate your patience and will get back to you with the status in next 48 hours. With you, Your Happiness Officer, MobiKwik.com http://about.me/mobikwikpals [protected]:55:43.0 TICKET #1790103Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REfUNDED TO WALLET AFTER 48 HOURS, THOUGH IT WAS SAID THAT THE PROBLEM WILL BE RESOLVED WITHIN 48 HOURS..RECHARGE WAS DONE ON 24/12/2014. PLZ REFUND MY MONEY TO MY WALLET OR BANK ACCOUNT. [protected]:13:57.0 TICKET #1796060Awaiting Your Reply will i get refund of TRX ID[protected]. of Rs. 97 or not? reply positively. [protected]:04:44.0

This is to inform you that, there is an unidentified amount transfer from my bank account for mobikwik POS transaction of Rs. 5000/- against Txn :[protected]. I did not done any such kind of transaction from my account. I hope my account has hacked by someone & do the activity. Therefore I request you to provide me the contact details of the id in which the amount has transfered. Please do the needful at your earliest.

My bank (Central Bank of India) account has been debited by Rs.100 but still the amount hasn't been credited to my mobikwik money wallet. Plz help! Date: 26/12/14 Registered email: [protected]@Gmail.com Registered mobile no. [protected] Name: Himanshu

Many times i tried to redeem my coupon cards / offers. But it shows invalid. It doesn't have the option called delete account too. The promo codes which given by the mobikwik are not valid and sometimes it hangs while transacting money.. In an emergency this side is not good for recharge. Waste of time and money.. thankyou

Dear sir On 2nd I had purchased from eBay using mobikwik the amount of product is 2837rs remaining 4rs was there in my mobikwik account and on 4th my friend [protected]@yahoo.com has sent me 2000rs and I had requested to transfer that money and it was successfully transfered on 10th of dec .but because of some reason I had to cancel the order on eBay and eBay gave me refund on 13th of Dec so again I had given request to transfer the money to my bank account and after some 2-3 days I got message stating that 2004rs will be transferd to my bank account so again I had given request to transfer the remaining 828rs also.after a day I got the mail stating that it is due to technical error all your money will be transfered to bank.but only the 2ñd request has been granted .and only 828rs has been added to my bank account remaing 2004rs is missing so this problem might be arised due in between eBay transaction one more transaction was happened because of that all problem arised and you thought both are same money but they both are not same So please help me and give my money back to my bank account Name-prajwal Bhat Ph.no - [protected] Account no[protected] Ifsc-cnrb0000768 Remaing amount -2004rs

Amt 399/- D O Transaction[protected] Time12:41:59. Phone balance not received. . HDFC Credit Card Used for this transaction. Authorisation no 097060, Cr plan no 10002 Merchant no 4814. Kindly help us Purushothama sharma Ph No [protected] Mail ID : [protected]@tgamil.com