Mobikwik Complaints & Reviews

Respected sir/mam, Yesterday i tried to recharge my father's mobile through mobikwik website for the amount of rs.200 and amounts are debited from my account. But my father did not get balance of rs.200.So, kindly i request you to solve this problem, if you can't solve this inconvenience please refund my money. I sent this complaint to this mail id: [protected]@mobikwik.com.After this mail me got call form one number then one man spoke to me, he told me, i'm calling from mobikwik to solve your complaint.I said ok.Then he asked about my atm number i told that his asked details and all.After i finished my conversation continuosly rs.13, 500 amounts are debited from my account without knowledge of myself through mobikwiki website. So Kindly, help me to refund my money.

I recharged Video con D TH no 15699802 via Mobikwick, Transaction Id [protected] on 29.12.2014, But till date my same recharge not done. and deducted from my bank A/c .

Dear Sir/Madam, Yesterday I recharge Rs.405 for [protected].In this transaction I mentioned airtel postpaid but its Vodafone Postpaid number.Amount is Recharged but not credited.Kindly do needful help for this issue. Dear [protected]@gmail.com, Please note the details: Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Wed Dec 17 11:01:28 IST 2014 Transaction Amount Rs. 405.0 Wallet Balance Rs. 395 Wallet Type Semi Closed

As I need to pay my MSEB bill pls refund the amount of Rs.3520.00 to my card number [protected] urgently. Also due to your non-operational bill payment facility, the late payment charges have to be paid..who will bear these charges Pls let me know. Pls refund the amount urgently & revert soon. There is no response from your end in your site. yesterday I have re-opened the ticket but still no reply. This seems you are not bothered about customers. Refund the amount to my card number as mentioned above. Thanks

Dear sir/madam. I am an mobikwik user.. am adding money on my wallet yesterday i had done a recharge of rs 190/- on[protected] time 1:47 PM .. but still now on[protected] have not received this money... i occur many loss.. i am already send the mail id : [protected]@mobikwik.com throw my mail id. but there is no reply. one more time i am trying to i request you solve my problem, otherwise i will take help of COURT. my RECHARGE details are:- 1. Transaction id: S62276508 2. Amount : INR 190.00 3.Email id : rajendra.[protected]@gmail.com 4.Mobikwik no : [protected]

HI, On 29/11/2014 i was paid my TataDocomo mobile bill for amount 666/- But the transaction has failed. The money was deducted from my account bt the mobile bill was still pending. I spoke to my bank and they told me that the transaction has been processed from their end. Kindly guide me how to contact them... They dnt answer their toll free no . Nd the another no. is out of service... I really want my money back as soon as possible... My email id is [protected]@gmail.com... After reading the complaints it seems as if the company is a fraud nd is harassing people...

SHRI GIRIDHAR PAWAR AND MANASI PAWAR WHO ARE MAINTAINING SAVING BANK ACCOUNT WITH OUR BRANCH HAS COMPLAINT THAT SOME MR. RAVIKUMAR VARMA OR SOME OTHER PERSON HAS WITHDRAWAN ON29/12/2014 TOTAL SUM OF RS. 50000/- BY PUTTING THROUGH FRADULENT TRANSACTION MISUSING ATM PIN /PASSWORD.THERE ARE 11 SUCH TRANSACTION AMTING TO RS 50000/- .FRADUSTER HAS PAID THIS MONEY TO PAYTM, MOBIKWIK, PAY U, FREECHARGE, XENON VALUESERV PAY TM . SHRI. GIRIDHAR PAWAR HAS LODGGED THE COMPLAINT WITH POLICE AND HAS REQUESTED BANK TO INFORM YOU THAT PLEASE STOP THE DELIVERY OF THE GOODS OR SERVICES AGAINST THE PAYMENT MADE BY FRADUSTER. AND RETURN THE MONEY TO SHRI GIRIDHAR PAWAR MOBILE NO [protected]. SAVING BANK ACCOUNT NO [protected] POS 395609 WWWMOBIKWIKCOM 8000/- POS[protected] MOBIKWIK COM RS 8000/- POS[protected] MOBIKWIK COM RS 8000/- POS[protected] MOBIKWIK COMRS 8000/- POS[protected] MOBIKWIK COM RS 9990/- - PLEASE STOP THE DELIVERY OF GOODS OR SERVICES AGAINST ABOVE MADE PAYMENT TO YOU AND REFUND THE AMOUNT TO SHRI. GIRIDHAR PAWAR SAVING BANK ACCOUNT [protected] MOBILE NO [protected]. I have already intimated to you and SBI bank by Email on 30th Dec 2014 ( [protected]@mobikwik.com)

31-Dec-2014 TO TRANSFER INB Avenues India Pvt. Ltd CCABL2HAX182IG00JRTTS8 TRANSFER TO [protected] AVENUES INDIA PRIVATE 220.00 I have tried recharging my number and the recharge was not done but the balance got debited from my account...Loss amount-220/- [protected]@gmail.com mob-[protected], [protected]

PLEASE CANCEL / REFUND MOBIKWIK WALLET BALANCE RS. 5, 000/- TO MY SAME A/C VIDE REFERENCE NO.[protected] DATED 23.12.2014 AT 09.07 PM. MY CALLS NOT ATTENDED ANY MOBIKWIK PHONE NUMBERS FROM 30.12.2014 TO 02.01.2015. MY NAME M. JAYA SEELAN & MOB NO. [protected] & [protected].

dear s/m i am an mobikwik user... i had done a recharge of rs 198 on [protected] on airtel on 30 dec 14 .which is being wrongly done by me... i request you to refund my recharge amount in my wallet... my recharge details are:;;;;;;; 1 transaction id [protected] 2 amount 198 3 email [protected]@gmail.com 4 phone no [protected]

dear s/m i am an mobikwik user...today i had done a recharge of rs 198 on airtel no [protected]...on 30 dec 14 ...time 9:45 am ...but still now on 2jan15 i have not received this recharge...i occur many loss ...i request you tro solve my problem otherwise i will take help of court my recharge details are 1. transaction id [protected] 2 amount 198 3 email [protected]@gmail.com 4 mobilke no [protected]

I have credited My cash wallet by 1299/- on 26th Dec 2014 in my mobikwik cash wallet. But still neither able to do any transaction for any mobile number nor any amount. This problem is from 26th Dec 2014. I had logged a complaint in mobikwik 3 time But they didn't respond me. Kindly take proper action against this site. & allow me to transfer my money which are pending in cash wallet to other sites or my bank account.

I have postpaid vodafone no . i usually pay the bill using mobikwik. The category for network in mokwik was by mistake given as airtel. All the other informations were correct including the mobile number. It deducted that money from my account but my bill was not paid as network was selected as airtel. I want the deducted money back in my mobikwik wallet as it is not credited anywhere.My mobile no is [protected] and balance deducted is 327.

I placed order on 19th dec through mobikwik on pepperfry.com (Transaction Id BMBK[protected]) when I checked for wallet offers on mobikwik site, it says i'll get 20% cashback upto 1000 Rupee. But I dont see any cashback in my wallet even after 5 days. So I contacted mobikwik help. But they clearly denied that there is no such offer right now. I asked them i'm not asking about current offer, its about offer on 19th. But without reading my complain, he clearly copy-paste some general formated response. **Please let me know, how long you'll need to add wallet to my account. Now, dont tell me that there IS no such offer 'right now'. Because I had placed order on 19th dec. So I'm talking about offer on 19th not today or any other day. please do not give me any copy paste reply. I know your offer page. and there I can see 15% off even.(http://imgur.com/WY48CmK) but i'm not asking for this 15%. I want 20% cashback for which i'm eligible and the offer which was active on 19th Dec. Telling you again, dont send me copy-paste response. read my each statement carefully.

TICKET #1817080 I TOP UP WITH RS.99/- TO M.NO. [protected] ON DT.[protected].BUT AMOUNT DOESN'T CREDITED AND PLAN OF M.NO.[protected] CHANGED TO JAI JAWAN. I AM EMPLOYEE OF BSNL. THERE IS SCHEME OF FULL TALK TIME FROM RS.50 TO RS.99. UP TO 2 JAN 2015 IN HARYANA.YOU ARE HERE BY REQUESTED TO CREDIT THE AMOUNT OF RS. 99/- TO MY MOBILE IMMEDIATELY. email id: [protected]@gmail.com

Order [protected] for MSEB bill paid Rs.3510 which does not show in MSEB site for in online payment mode. Last time also the same thing for Rs.2720.00 on 08/12/14 & after followups you had refunded. If the Payment mode is not working pls remove from your site, , unnecessarily its waste of time, money & the most is trustworthiness of your site. Last time I thought it may be due to some technical reasons so I still had faith so I paid now but again it is repeating. Hope you understand very clearly this time & do the proper upgrade in your systems or remove the option. Thanks Raju [protected]:04:31.0 Recd your msg on 29/12/14 at 17:37 hrs for the ticket no - 1701730 which is resolved. I have a complaint for another transaction - ref ticket no[protected]/12/14. How can you send the message for the old ticket number which is resolved instead of resolving the new ticket raised. Its completely misguiding & very unprofessional on your part. Its not expected from you. Hope you will now realise what is to be done & revert urgently as the I have to pay by tomorrow which is due date as it is for the last unsuccesful transaction I have to pay interest. If the transaction cannot be done pls refund the full amount to my credit card account. Thanks [protected]:51:12.0 The above complaint is also mailed to [protected]@mobikwik.com & [protected]@mobikwik.com but still no revert. The complaint is still pending at your end.

HI, On 20/10/2014 i was trying to pay my bill for amount 1082/-. But the transaction has failed. Transaction ID-[protected]. I spoke to my bank and they told me that the transaction has been processed from their end. I had asked mobikwik to refund the amount to my account and I was informed that they have reverted it and it would take 7-21 days to appear in my account. But that has not happened. I have spoke to the bank as well and I have been informed that the amount has not been reversed to my account at any point of time. I had raised the ticket 4-5 times and all the time I got the reply saying that it would take 7-21 days. This complaint is not entirely about the money but also the kind of service that I got from Mobikwik. This is happening since October month. Requesting you to please look into the issue. Thanks, Rabi

Hi, I am a victim of a fraud transactio made on my SBI debit card yesterday at 12:03 PM for Rs 9999 and i request you to kindly provide me your direct contact number or please someone from refunds team to give me a call on this number : [protected] A transaction was made yesterday with transaction id : 463939 for Rs 9999. Please provide a refund for the above transactions as early as possible. Regards, D R Sharma

Hi, I can see the transaction of Rs. 150 on mobikwik.com in my Credit card statement. Can you please share the details about the same as I feel this transaction was not done by me. Following are the details displayed on my credit card statement. Date:17/11/14 Reference no:[protected] Transaction details: WWW.MOBIKWIK.COM Gurgaon Amount: 150.00 Please convey on which number was the recharge done.

Hi team, I made a payment of Rs 2000 using mobikwik towards my Airtel postpaid bill on 15th dec but it hasn't been credited yet. I made a payment using my HDFC credit card and has gone through. Transaction reference-[protected]. Email id- [protected]@yahoo.co.in. Mobile number-[protected]. Request you to resolve my complaint ASAP by getting the amount credited towards my Airtel postpaid bill. You can call me or mail me in case you need any further information. Thanks & Regards Ashish Johri