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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 328

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L
Laxman365
from Chennai, Tamil Nadu
Dec 30, 2014
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Address: Chennai, Tamil Nadu

Actually i want to add my mobikwik wallet with Rs.50/- and i made a transaction which furthur results in debit of Rs.50/- from my Andhra bank account but the same is not credited in my mobikwik wallet with Rs.50/- and still showing my previous balance of mobikwik wallet of Rs.79/- only. Please check it fast and make my Rs.50/- refund into my Andhra Bank acount
Mobikwik customer support has been notified about the posted complaint.
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    shahe40
    from Mumbai, Maharashtra
    Dec 30, 2014
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    Address: Udham Singh Nagar, Uttarakhand

    This is to inform you that, there is an unidentified amount transfer from my bank account for mobikwik POS transaction of Rs. 1600/- against Txn : VIN/WWW MOBIKWI/[protected]/0. I did not done any such kind of transaction from my account. I hope my account has hacked by someone & do the activity. Therefore I request you to provide me the contact details of the id in which the amount has transfered. Please do the needful at your earliest. narendra [protected]
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      A
      ankur9873382420
      from Delhi, Delhi
      Dec 30, 2014
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      Address: New Delhi, Delhi

      i make a payment of rs 409 and wallet bal 10 rs but both deducted from my bank ac and recharge not done yet i made that payment on 26 please revert it today itself 24/12/14 BPSB[protected] 409.00 26/12/14 BPSB[protected] 10.00 ur customer servicer is also confused he was asking me about my atm number even cvv num and pin code i am goona make fraudf complaint against ur customer servicer
      Mobikwik customer support has been notified about the posted complaint.
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        A
        adityadas669
        from Delhi, Delhi
        Dec 29, 2014
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        Address: New Delhi, Delhi

        I'm very unhappy with mobikwik service because they block my account with out any reason and not replay to my tickets..my wallet have a sum of 195 rupess..so I want my wallet unblock with my wallet balance.. My email [protected]@yahoo.com
        Mobikwik customer support has been notified about the posted complaint.
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          bishwaranjan
          from Gurgaon, Haryana
          Dec 29, 2014
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          Resolved

          Address: Sivasagar, Assam

          sir, some unknown person (fraud mobile no -[protected]. now showing switch off ) have made payment from my account no ([protected]) amount rupees.4999.00(four thousand nine hundred ninety nine on 28.12.2014 at time 8 PM (transaction ID- 379796 in www.mobikwik.com, new delhi) . pls stop the payment and kindly let me know the details of the shipping address and the person's address to me so that I can filled a complain against him .I think there is a big racket doing wrong practice regularly. .kindly send me the details 1-IP address againest this transaction 2-name of the person 3-shipping address 4-what he purchased 4-mail id used for this transaction transaction detail 28-Dec[protected]Dec-2014)POS PRCH POS 379796 WWW MOBIKWIK COM NEW DELH 4, 999.00
          Aug 14, 2020
          Complaint marked as Resolved 
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            bishwaranjan
            from Gurgaon, Haryana
            Dec 29, 2014
            Resolved
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            Address: Sivasagar, Assam

            sir, just want to know the person's name and the shipping address, mail id and what he/she purchase from www.mobike.com. against transaction id -379796 . some unknown person (fraud mobile no -[protected]. now showing switch off ) have made payment from my account no ([protected]) amount rupees.4999.00(four thousand nine hundred ninety nine on 28.12.2014 at time 8 PM (transaction ID- 379796 in www.mobikwik.com, new delhi) . pls stop the payment and kindly let me know the details of the shipping address and the person's address to me so that I can filled a complain against him .I think there is a big racket doing wrong practice regularly. kindly reply quickly. B.R PATTANAIK [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              A
              Aminigari Ashok
              from Akkarampalle, Andhra Pradesh
              Dec 29, 2014
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              Address: YSR, Andhra Pradesh

              i made payment vai mobikwik of Rs-900/- my sundirect ([protected]) on 27-Dec-2014.it not processed against reference number IGOOJHDAN9.but amount deducting from my STATE BANK OF INDIA account.so please kindly give credit to my balance in my account
              Mobikwik customer support has been notified about the posted complaint.
              please provide your full details to our mail id: [protected]@india.com

              Mobikwik Team
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                S
                sachin81185
                from Delhi, Delhi
                Dec 29, 2014
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                Address: Mathura, Uttar Pradesh

                On 25th December 2014, I added Rs 300 to my account and after that when i log in to my account, it gives an error that password is not correct, nothing is happen on resetting the password, they send the link to my email id but that link is useless. I also register the ticket on 25 December itself but they did nothing till now. Please help me. My email id is : [protected]@satyaedu.org
                Mobikwik customer support has been notified about the posted complaint.
                Gd
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                  R
                  rajusbi31
                  from Mumbai, Maharashtra
                  Dec 28, 2014
                  Resolved
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                  Resolved

                  Sir/Madam, I recharged my vodafone mobile no-[protected] of Rs. 97 on 24/12/2014 through mobikwik.com via web. but the recharge was unsuccessful. mobikwik -Transaction Id [protected]. then i wrote to mobikwik to refund my money . but till now they didn't refund my money. what should i do? conversation between mobikwik & me is below: TICKET #1768039Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REDUNDED TO WALLET. PLZ DO RECHARGE TO THIS MOBILE NO. AS SOON AS POSSIBLE. [protected]:44:00.0 Dear user, Namaste! I understand how disappointing it can be that you still haven't received your recharge and money got deducted from wallet. I extend our apologies for the delay caused. I am sending the details to your operator to check the status of your mentioned recharge. I appreciate your patience and will get back to you with the status in next 48 hours. With you, Your Happiness Officer, MobiKwik.com http://about.me/mobikwikpals [protected]:55:39.0 TICKET #1772011Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REDUNDED TO WALLET. PLZ DO RECHARGE TO THIS MOBILE NO. AS SOON AS POSSIBLE. just now i have recharge the same number, so plz don't recharge the mobile number, credit the amount to wallet as early. thaning you raju karmakar [protected]:20:00.0 Dear user, Namaste! I understand how disappointing it can be that you still haven't received your recharge and money got deducted from wallet. I extend our apologies for the delay caused. I am sending the details to your operator to check the status of your mentioned recharge. I appreciate your patience and will get back to you with the status in next 48 hours. With you, Your Happiness Officer, MobiKwik.com http://about.me/mobikwikpals [protected]:55:43.0 TICKET #1790103Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REfUNDED TO WALLET AFTER 48 HOURS, THOUGH IT WAS SAID THAT THE PROBLEM WILL BE RESOLVED WITHIN 48 HOURS..RECHARGE WAS DONE ON 24/12/2014. PLZ REFUND MY MONEY TO MY WALLET OR BANK ACCOUNT. [protected]:13:57.0 TICKET #1796060Awaiting Your Reply will i get refund of TRX ID[protected]. of Rs. 97 or not? reply positively. [protected]:04:44.0
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
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                    K
                    Kaushik Pramanik79
                    from Pune, Maharashtra
                    Dec 28, 2014
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                    Address: Kolkata, West Bengal

                    This is to inform you that, there is an unidentified amount transfer from my bank account for mobikwik POS transaction of Rs. 5000/- against Txn :[protected]. I did not done any such kind of transaction from my account. I hope my account has hacked by someone & do the activity. Therefore I request you to provide me the contact details of the id in which the amount has transfered. Please do the needful at your earliest.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      B
                      b2evergreen
                      Dec 27, 2014
                      Resolved
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                      Address: Darbhanga, Bihar

                      My bank (Central Bank of India) account has been debited by Rs.100 but still the amount hasn't been credited to my mobikwik money wallet. Plz help! Date: 26/12/14 Registered email: [protected]@Gmail.com Registered mobile no. [protected] Name: Himanshu
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
                      Hi,

                      I was tried to book a ticket from bookmyshow mobile application and chosen Mobikwik as payment option, when i tried to load money to my wallet, everything was successful. Money was debited from my credit card account. But i got failed message from bookmyshow application.

                      But when i checked the History in my wallet it was showing the transaction

                      20/01/2015
                      13:02:34 hours Add Balance
                      via web Transaction Id[protected] Credit 307.42 Invoice

                      But my balance was not updated with this transaction amount. As i needed the ticket urgently i transferred money directly in mobikwik.com site for Rs. 310. It was successful. Later i booked the ticket with this new amount. But still the old transaction was not updated in my balance amount.

                      20/01/2015
                      13:20:17 hours Wallet Debit to BookMyShow
                      Transaction Id MOBWP[protected]-[protected] debit 307.42 Invoice
                      20/01/2015
                      13:17:04 hours Add Balance
                      via web Transaction Id [protected] Credit 310.0 Invoice

                      For this first transaction i raised a ticket in mobikwik.com site. Ref. no. 2004360 dt.[protected]:11:26. No response for the ticket.

                      Then sent a mail to [protected]@mobikwik.com. But for that also no response.

                      Can you please check the first transaction and if possible cancel this transaction - as i added money again and completed my task. If not possible to cancel the transaction, please add the balance.

                      Thanks and Regards,
                      Prabahar P M
                      +91-[protected]
                      My mobile no [protected] added an amount of Rs.1000 through net banking on dt.[protected] and received message also that the said amount has been deducted from my bank account, when i gone through the Mobikwik application through my mobile MYACCOUNT sub menu Transaction History indicating that Dt[protected] Adsd Balace is Rs1000 Bu physically it showing old balance amount is only Rs26 .

                      Immediately i gone through sub menu help dusk larged a complaint insistently i have received messages from AD-MOBIKW dt.[protected] as Mobikwik Support Alert Type:Ticket Status:Open Ticket No.2059279 Created on[protected]:42:35 Category: Android.

                      But still no action taken nor the return to my account please take necessary action and do need full
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                        L
                        loveme17
                        from Hyderabad, Telangana
                        Dec 27, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        Many times i tried to redeem my coupon cards / offers. But it shows invalid. It doesn't have the option called delete account too. The promo codes which given by the mobikwik are not valid and sometimes it hangs while transacting money.. In an emergency this side is not good for recharge. Waste of time and money.. thankyou
                        Mobikwik customer support has been notified about the posted complaint.
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                          P
                          Prajwal Bhat Monthimar
                          from Mumbai, Maharashtra
                          Dec 27, 2014
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                          Address: Bangalore, Karnataka

                          Dear sir On 2nd I had purchased from eBay using mobikwik the amount of product is 2837rs remaining 4rs was there in my mobikwik account and on 4th my friend [protected]@yahoo.com has sent me 2000rs and I had requested to transfer that money and it was successfully transfered on 10th of dec .but because of some reason I had to cancel the order on eBay and eBay gave me refund on 13th of Dec so again I had given request to transfer the money to my bank account and after some 2-3 days I got message stating that 2004rs will be transferd to my bank account so again I had given request to transfer the remaining 828rs also.after a day I got the mail stating that it is due to technical error all your money will be transfered to bank.but only the 2ñd request has been granted .and only 828rs has been added to my bank account remaing 2004rs is missing so this problem might be arised due in between eBay transaction one more transaction was happened because of that all problem arised and you thought both are same money but they both are not same So please help me and give my money back to my bank account Name-prajwal Bhat Ph.no - [protected] Account no[protected] Ifsc-cnrb0000768 Remaing amount -2004rs
                          Mobikwik customer support has been notified about the posted complaint.
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                            P
                            purushothama sharma
                            from Lucknow, Uttar Pradesh
                            Dec 27, 2014
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            Amt 399/- D O Transaction[protected] Time12:41:59. Phone balance not received. . HDFC Credit Card Used for this transaction. Authorisation no 097060, Cr plan no 10002 Merchant no 4814. Kindly help us Purushothama sharma Ph No [protected] Mail ID : [protected]@tgamil.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Mobikwik customer support has been notified about the posted complaint.
                            Amt 399/- D O Transaction[protected] Time12:41:59. Phone balance not received. . HDFC Credit Card Used for this transaction. Authorisation no 097060, Cr plan no 10002 Merchant no 4814. Kindly help us Purushothama sharma Ph No [protected] Mail ID : [protected]@gamil.com
                            pl solve this problem
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                              D
                              deepakbirla
                              Dec 26, 2014
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan

                              Dear Sir, I get Recived Massage From Mobikwik For Refund Money, By Mobile number & Mobikwik Wallet. . Massege :- Dear User, MobiKwik Tranx Alert Type: Refund to Wallet Amnt:Rs 255.0 Service: Refund for [protected] New Wallet Balance:Rs 434. I have done same recharge Two Time For Mobikwik Mistake By Same Number. So help me any one transaction Cancelled your side. Transaction Id [protected] Transaction Id [protected] Please Help me for Recived Case back my Mobikwik wallet . Thanks & Regards Email id - deepakweb.[protected]@gmail.com, Mobile No - [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Mobikwik customer support has been notified about the posted complaint.
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                                pfxs
                                from Gurgaon, Haryana
                                Dec 25, 2014
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                                Address: New Delhi, Delhi

                                the order hasn't been confirmed according to pizza hut who say that there is no order generated as payment wasn't Transaction Type Debit from Wallet Transaction ID BMBK[protected] cant submit the ticket also such Transaction Date Thu Dec 25 19:07:09 IST 2014 Transaction Amount Rs 434.55 made. please refund back my money to my credit card account
                                Mobikwik customer support has been notified about the posted complaint.
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                                  D
                                  delhitech
                                  from Noida, Uttar Pradesh
                                  Dec 25, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  - payment made, valid transaction id, money deducted from bank. - the merchant(Airtel) did not receive payment even after 3 weeks - Mobikwik has NO customer care at all - The online support ticket system is BROKEN. Press submit on the support site and NOTHING happens - The management clearly has ZERO confidence in their own business which is why they don't even have a support system forget a customer care number. - Hopefully a foreign payment company comes in soon and takes market share from these losers like taking candy from a kid.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    I
                                    iamprince
                                    from Patiala, Punjab
                                    Dec 24, 2014
                                    Resolved
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                                    Resolved

                                    Sorry, Something went wrong This transaction will not be completed due to some technical problem

                                    I HAVE AROUND 7000 BALANCE IN MY ACCOUNT, BUT EVERY TIME I TRY TO PURCHASE ON SNAPDEAL.COM GETTING ERROR MESSAGE Sorry, Something went wrong This transaction will not be completed due to some technical problem.Is MOBIKWIK a fraud trying to block and rob my money or can the issue be solved...
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                                    amirkhan.engg
                                    from Hyderabad, Telangana
                                    Dec 22, 2014
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    On 12/12/2014 Wallet Debit to coke2home.com Transaction Id CCABL1AFW480 payment was made but coke2home haven't receive the amount .Mobikwik has given not reply and not given back that amount.this is totalyfraud . also they doesn't have any direct way of contact .
                                    Complaint marked as Resolved 
                                    Given solution as coke is saying lie to me. mobikwik says we has payed to coke, contact them and ask about transaction code :- CCABL1AFW480 .
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Dec 23, 2014
                                    Updated by amirkhan.engg
                                    Given solution as coke is saying lie to me.
                                    mobikwik says we has payed to coke, contact them and ask about transaction code :- CCABL1AFW480 .
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                                      sushant14
                                      from Gurgaon, Haryana
                                      Dec 21, 2014
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi..! This Sushant. I have created a wallet in mobikwik and also made a payment of rs 60 by using my bank of india account. Whenever I want to recharge my account that is not happening. I think it's fraud company cheating the customers. please take some needful actions...
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
                                      I recharged MY TATA Indicom no [protected] via Mobikwick, Transaction Id [protected] on 03.01.2015, But till date my same recharge not done. And deducted from my bank A/c ..
                                      TRX id [protected] Amount 375
                                      This recharge if Vodafone is not still done and deduction of amount has been deducted So plz refund my amount to my mobikwik wallet
                                      i have done 120 rupees recharge on [protected] on 20/01/15. it was shown in my history but it was not added in my wallet. my transaction id is [protected] transaction amount is 120 rupees, my registered email address is [protected]@gmail.com, my phone number is [protected].

                                      please resolve my issue as soon as possible.
                                      I Have done recharege of rs.55 in my vodafone prepaid no.[protected] through hdfc bank ltd net banking service but recharge amount not credited in my vodafone prepaid please credited this amout immediately in my vodafone number[protected]
                                      I Have done recharege of rs.55 in my vodafone prepaid no.[protected] through hdfc bank ltd net banking service but recharge amount not credited in my vodafone prepaid please credited this amout immediately in my vodafone number[protected] & my tranx ref:is [protected]
                                      Hi All,

                                      TICKET #2137886 and TICKET #2128483 both is for same issue. These tickets were logged on 5the feb. and 6th feb. But still not resolved.

                                      I recharged my Airtel mobile number [protected] for Rs.210. I got the recharge notification but recharge is still pending and the recharge amount is still not refunded to my wallet.

                                      Please resolve this as its been 9 days and the ticket is still open.
                                      Regards,
                                      Shahnawaz Ahmad
                                      Recharge was not done.The msg received was TRX ID [protected] for Rs330, [protected] for Rs 129 & [protected] for Rs 440 is pending.i[censored] do not get the recharge today the amount will be refunded to your wallet automatically but nothing has happened yet.
                                      TRANSACTION ID[protected]
                                      TRANSACTION DATE MAY15 18:33IST
                                      TRANSACTION AMOUNT 230 RS
                                      Got a mail successful but money not credited to my mobile

                                      mail id: [protected]@gmail.com

                                      refund 300rs to the wallet

                                      i have added 300rs to the wallet Transaction Id [protected] .The amount was debited from bank account, but it didnt added to the wallet (wallet didnt updated).

                                      activation of wallet

                                      My wallet is blocked.please activate it.

                                      recharge msg successfully but not charge and no refund money

                                      T.ID no [protected] 2) T.ID [protected]

                                      Recharge of Rupees 150.00 was not credited to my cell phone number

                                      Money was not credited to my cell phone number [protected] in the amount of rupees 150.00. Transaction ID [protected]. My email address is [protected]@yahoo.com

                                      Taken money from net banking and disabled my account

                                      Please enable my account or instruct me how to open my account. I have deposited money in the wallet. So please don't be merciless to me. It is me hard worked money. The bank transfer page is attached here.

                                      payment done but recharge not done

                                      Transaction ID:[protected] Transaction amount:Rs 49 Registered Email address:[protected]@gmail.com Phone no. on which recharge done:[protected]

                                      i didn't get my 7000 rupees on my wallet

                                      :they deduct 7000 from my balance on sbi... but they don't send that money to my wallet emai id [protected]@live.com mob no:[protected] TransacTion idReferance no:IG00BHXJW6

                                      my wallet locked

                                      my Account id [protected]@gmail.com mobi. [protected] my open ticket no. 1371340 created on 12/10/2014 time 11:10:52pm plz re-actived my wallet
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