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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 328

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M
Miniash@123
from Noida, Uttar Pradesh
Dec 30, 2014
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Address: New Delhi, Delhi

Hi team, I made a payment of Rs 2000 using mobikwik towards my Airtel postpaid bill on 15th dec but it hasn't been credited yet. I made a payment using my HDFC credit card and has gone through. Transaction reference-[protected]. Email id- [protected]@yahoo.co.in. Mobile number-[protected]. Request you to resolve my complaint ASAP by getting the amount credited towards my Airtel postpaid bill. You can call me or mail me in case you need any further information. Thanks & Regards Ashish Johri
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
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    Laxman365
    from Chennai, Tamil Nadu
    Dec 30, 2014
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    Address: Chennai, Tamil Nadu

    Actually i want to add my mobikwik wallet with Rs.50/- and i made a transaction which furthur results in debit of Rs.50/- from my Andhra bank account but the same is not credited in my mobikwik wallet with Rs.50/- and still showing my previous balance of mobikwik wallet of Rs.79/- only. Please check it fast and make my Rs.50/- refund into my Andhra Bank acount
    Mobikwik customer support has been notified about the posted complaint.
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      S
      shahe40
      from Mumbai, Maharashtra
      Dec 30, 2014
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      Address: Udham Singh Nagar, Uttarakhand

      This is to inform you that, there is an unidentified amount transfer from my bank account for mobikwik POS transaction of Rs. 1600/- against Txn : VIN/WWW MOBIKWI/[protected]/0. I did not done any such kind of transaction from my account. I hope my account has hacked by someone & do the activity. Therefore I request you to provide me the contact details of the id in which the amount has transfered. Please do the needful at your earliest. narendra [protected]
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        A
        ankur9873382420
        from Delhi, Delhi
        Dec 30, 2014
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        Address: New Delhi, Delhi

        i make a payment of rs 409 and wallet bal 10 rs but both deducted from my bank ac and recharge not done yet i made that payment on 26 please revert it today itself 24/12/14 BPSB[protected] 409.00 26/12/14 BPSB[protected] 10.00 ur customer servicer is also confused he was asking me about my atm number even cvv num and pin code i am goona make fraudf complaint against ur customer servicer
        Mobikwik customer support has been notified about the posted complaint.
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          A
          adityadas669
          from Delhi, Delhi
          Dec 29, 2014
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          Address: New Delhi, Delhi

          I'm very unhappy with mobikwik service because they block my account with out any reason and not replay to my tickets..my wallet have a sum of 195 rupess..so I want my wallet unblock with my wallet balance.. My email [protected]@yahoo.com
          Mobikwik customer support has been notified about the posted complaint.
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            B
            bishwaranjan
            from Gurgaon, Haryana
            Dec 29, 2014
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            Address: Sivasagar, Assam

            sir, some unknown person (fraud mobile no -[protected]. now showing switch off ) have made payment from my account no ([protected]) amount rupees.4999.00(four thousand nine hundred ninety nine on 28.12.2014 at time 8 PM (transaction ID- 379796 in www.mobikwik.com, new delhi) . pls stop the payment and kindly let me know the details of the shipping address and the person's address to me so that I can filled a complain against him .I think there is a big racket doing wrong practice regularly. .kindly send me the details 1-IP address againest this transaction 2-name of the person 3-shipping address 4-what he purchased 4-mail id used for this transaction transaction detail 28-Dec[protected]Dec-2014)POS PRCH POS 379796 WWW MOBIKWIK COM NEW DELH 4, 999.00
            Aug 14, 2020
            Complaint marked as Resolved 
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              bishwaranjan
              from Gurgaon, Haryana
              Dec 29, 2014
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              Address: Sivasagar, Assam

              sir, just want to know the person's name and the shipping address, mail id and what he/she purchase from www.mobike.com. against transaction id -379796 . some unknown person (fraud mobile no -[protected]. now showing switch off ) have made payment from my account no ([protected]) amount rupees.4999.00(four thousand nine hundred ninety nine on 28.12.2014 at time 8 PM (transaction ID- 379796 in www.mobikwik.com, new delhi) . pls stop the payment and kindly let me know the details of the shipping address and the person's address to me so that I can filled a complain against him .I think there is a big racket doing wrong practice regularly. kindly reply quickly. B.R PATTANAIK [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                Aminigari Ashok
                from Akkarampalle, Andhra Pradesh
                Dec 29, 2014
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                Address: YSR, Andhra Pradesh

                i made payment vai mobikwik of Rs-900/- my sundirect ([protected]) on 27-Dec-2014.it not processed against reference number IGOOJHDAN9.but amount deducting from my STATE BANK OF INDIA account.so please kindly give credit to my balance in my account
                Mobikwik customer support has been notified about the posted complaint.
                please provide your full details to our mail id: [protected]@india.com

                Mobikwik Team
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                  S
                  sachin81185
                  from Delhi, Delhi
                  Dec 29, 2014
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                  Address: Mathura, Uttar Pradesh

                  On 25th December 2014, I added Rs 300 to my account and after that when i log in to my account, it gives an error that password is not correct, nothing is happen on resetting the password, they send the link to my email id but that link is useless. I also register the ticket on 25 December itself but they did nothing till now. Please help me. My email id is : [protected]@satyaedu.org
                  Mobikwik customer support has been notified about the posted complaint.
                  Gd
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                    R
                    rajusbi31
                    from Mumbai, Maharashtra
                    Dec 28, 2014
                    Resolved
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                    Resolved

                    Sir/Madam, I recharged my vodafone mobile no-[protected] of Rs. 97 on 24/12/2014 through mobikwik.com via web. but the recharge was unsuccessful. mobikwik -Transaction Id [protected]. then i wrote to mobikwik to refund my money . but till now they didn't refund my money. what should i do? conversation between mobikwik & me is below: TICKET #1768039Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REDUNDED TO WALLET. PLZ DO RECHARGE TO THIS MOBILE NO. AS SOON AS POSSIBLE. [protected]:44:00.0 Dear user, Namaste! I understand how disappointing it can be that you still haven't received your recharge and money got deducted from wallet. I extend our apologies for the delay caused. I am sending the details to your operator to check the status of your mentioned recharge. I appreciate your patience and will get back to you with the status in next 48 hours. With you, Your Happiness Officer, MobiKwik.com http://about.me/mobikwikpals [protected]:55:39.0 TICKET #1772011Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REDUNDED TO WALLET. PLZ DO RECHARGE TO THIS MOBILE NO. AS SOON AS POSSIBLE. just now i have recharge the same number, so plz don't recharge the mobile number, credit the amount to wallet as early. thaning you raju karmakar [protected]:20:00.0 Dear user, Namaste! I understand how disappointing it can be that you still haven't received your recharge and money got deducted from wallet. I extend our apologies for the delay caused. I am sending the details to your operator to check the status of your mentioned recharge. I appreciate your patience and will get back to you with the status in next 48 hours. With you, Your Happiness Officer, MobiKwik.com http://about.me/mobikwikpals [protected]:55:43.0 TICKET #1790103Awaiting Your Reply TRX ID-[protected] FOR RS.97.00 MOB: [protected], NEITHER RECHARGE SUCCESSFUL NOR THE BALANCE IS REfUNDED TO WALLET AFTER 48 HOURS, THOUGH IT WAS SAID THAT THE PROBLEM WILL BE RESOLVED WITHIN 48 HOURS..RECHARGE WAS DONE ON 24/12/2014. PLZ REFUND MY MONEY TO MY WALLET OR BANK ACCOUNT. [protected]:13:57.0 TICKET #1796060Awaiting Your Reply will i get refund of TRX ID[protected]. of Rs. 97 or not? reply positively. [protected]:04:44.0
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      K
                      Kaushik Pramanik79
                      from Pune, Maharashtra
                      Dec 28, 2014
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                      Address: Kolkata, West Bengal

                      This is to inform you that, there is an unidentified amount transfer from my bank account for mobikwik POS transaction of Rs. 5000/- against Txn :[protected]. I did not done any such kind of transaction from my account. I hope my account has hacked by someone & do the activity. Therefore I request you to provide me the contact details of the id in which the amount has transfered. Please do the needful at your earliest.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
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                        B
                        b2evergreen
                        Dec 27, 2014
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                        Address: Darbhanga, Bihar

                        My bank (Central Bank of India) account has been debited by Rs.100 but still the amount hasn't been credited to my mobikwik money wallet. Plz help! Date: 26/12/14 Registered email: [protected]@Gmail.com Registered mobile no. [protected] Name: Himanshu
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
                        Hi,

                        I was tried to book a ticket from bookmyshow mobile application and chosen Mobikwik as payment option, when i tried to load money to my wallet, everything was successful. Money was debited from my credit card account. But i got failed message from bookmyshow application.

                        But when i checked the History in my wallet it was showing the transaction

                        20/01/2015
                        13:02:34 hours Add Balance
                        via web Transaction Id[protected] Credit 307.42 Invoice

                        But my balance was not updated with this transaction amount. As i needed the ticket urgently i transferred money directly in mobikwik.com site for Rs. 310. It was successful. Later i booked the ticket with this new amount. But still the old transaction was not updated in my balance amount.

                        20/01/2015
                        13:20:17 hours Wallet Debit to BookMyShow
                        Transaction Id MOBWP[protected]-[protected] debit 307.42 Invoice
                        20/01/2015
                        13:17:04 hours Add Balance
                        via web Transaction Id [protected] Credit 310.0 Invoice

                        For this first transaction i raised a ticket in mobikwik.com site. Ref. no. 2004360 dt.[protected]:11:26. No response for the ticket.

                        Then sent a mail to [protected]@mobikwik.com. But for that also no response.

                        Can you please check the first transaction and if possible cancel this transaction - as i added money again and completed my task. If not possible to cancel the transaction, please add the balance.

                        Thanks and Regards,
                        Prabahar P M
                        +91-[protected]
                        My mobile no [protected] added an amount of Rs.1000 through net banking on dt.[protected] and received message also that the said amount has been deducted from my bank account, when i gone through the Mobikwik application through my mobile MYACCOUNT sub menu Transaction History indicating that Dt[protected] Adsd Balace is Rs1000 Bu physically it showing old balance amount is only Rs26 .

                        Immediately i gone through sub menu help dusk larged a complaint insistently i have received messages from AD-MOBIKW dt.[protected] as Mobikwik Support Alert Type:Ticket Status:Open Ticket No.2059279 Created on[protected]:42:35 Category: Android.

                        But still no action taken nor the return to my account please take necessary action and do need full
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                          loveme17
                          from Hyderabad, Telangana
                          Dec 27, 2014
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                          Address: Hyderabad, Andhra Pradesh

                          Many times i tried to redeem my coupon cards / offers. But it shows invalid. It doesn't have the option called delete account too. The promo codes which given by the mobikwik are not valid and sometimes it hangs while transacting money.. In an emergency this side is not good for recharge. Waste of time and money.. thankyou
                          Mobikwik customer support has been notified about the posted complaint.
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                            P
                            Prajwal Bhat Monthimar
                            from Mumbai, Maharashtra
                            Dec 27, 2014
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                            Address: Bangalore, Karnataka

                            Dear sir On 2nd I had purchased from eBay using mobikwik the amount of product is 2837rs remaining 4rs was there in my mobikwik account and on 4th my friend [protected]@yahoo.com has sent me 2000rs and I had requested to transfer that money and it was successfully transfered on 10th of dec .but because of some reason I had to cancel the order on eBay and eBay gave me refund on 13th of Dec so again I had given request to transfer the money to my bank account and after some 2-3 days I got message stating that 2004rs will be transferd to my bank account so again I had given request to transfer the remaining 828rs also.after a day I got the mail stating that it is due to technical error all your money will be transfered to bank.but only the 2ñd request has been granted .and only 828rs has been added to my bank account remaing 2004rs is missing so this problem might be arised due in between eBay transaction one more transaction was happened because of that all problem arised and you thought both are same money but they both are not same So please help me and give my money back to my bank account Name-prajwal Bhat Ph.no - [protected] Account no[protected] Ifsc-cnrb0000768 Remaing amount -2004rs
                            Mobikwik customer support has been notified about the posted complaint.
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                              purushothama sharma
                              from Lucknow, Uttar Pradesh
                              Dec 27, 2014
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Amt 399/- D O Transaction[protected] Time12:41:59. Phone balance not received. . HDFC Credit Card Used for this transaction. Authorisation no 097060, Cr plan no 10002 Merchant no 4814. Kindly help us Purushothama sharma Ph No [protected] Mail ID : [protected]@tgamil.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Mobikwik customer support has been notified about the posted complaint.
                              Amt 399/- D O Transaction[protected] Time12:41:59. Phone balance not received. . HDFC Credit Card Used for this transaction. Authorisation no 097060, Cr plan no 10002 Merchant no 4814. Kindly help us Purushothama sharma Ph No [protected] Mail ID : [protected]@gamil.com
                              pl solve this problem
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                                D
                                deepakbirla
                                Dec 26, 2014
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                Dear Sir, I get Recived Massage From Mobikwik For Refund Money, By Mobile number & Mobikwik Wallet. . Massege :- Dear User, MobiKwik Tranx Alert Type: Refund to Wallet Amnt:Rs 255.0 Service: Refund for [protected] New Wallet Balance:Rs 434. I have done same recharge Two Time For Mobikwik Mistake By Same Number. So help me any one transaction Cancelled your side. Transaction Id [protected] Transaction Id [protected] Please Help me for Recived Case back my Mobikwik wallet . Thanks & Regards Email id - deepakweb.[protected]@gmail.com, Mobile No - [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Mobikwik customer support has been notified about the posted complaint.
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                                  pfxs
                                  from Gurgaon, Haryana
                                  Dec 25, 2014
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                                  Address: New Delhi, Delhi

                                  the order hasn't been confirmed according to pizza hut who say that there is no order generated as payment wasn't Transaction Type Debit from Wallet Transaction ID BMBK[protected] cant submit the ticket also such Transaction Date Thu Dec 25 19:07:09 IST 2014 Transaction Amount Rs 434.55 made. please refund back my money to my credit card account
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    D
                                    delhitech
                                    from Noida, Uttar Pradesh
                                    Dec 25, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    - payment made, valid transaction id, money deducted from bank. - the merchant(Airtel) did not receive payment even after 3 weeks - Mobikwik has NO customer care at all - The online support ticket system is BROKEN. Press submit on the support site and NOTHING happens - The management clearly has ZERO confidence in their own business which is why they don't even have a support system forget a customer care number. - Hopefully a foreign payment company comes in soon and takes market share from these losers like taking candy from a kid.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      I
                                      iamprince
                                      from Patiala, Punjab
                                      Dec 24, 2014
                                      Resolved
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                                      Resolved

                                      Sorry, Something went wrong This transaction will not be completed due to some technical problem

                                      I HAVE AROUND 7000 BALANCE IN MY ACCOUNT, BUT EVERY TIME I TRY TO PURCHASE ON SNAPDEAL.COM GETTING ERROR MESSAGE Sorry, Something went wrong This transaction will not be completed due to some technical problem.Is MOBIKWIK a fraud trying to block and rob my money or can the issue be solved...
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                                      amirkhan.engg
                                      from Hyderabad, Telangana
                                      Dec 22, 2014
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      On 12/12/2014 Wallet Debit to coke2home.com Transaction Id CCABL1AFW480 payment was made but coke2home haven't receive the amount .Mobikwik has given not reply and not given back that amount.this is totalyfraud . also they doesn't have any direct way of contact .
                                      Complaint marked as Resolved 
                                      Given solution as coke is saying lie to me. mobikwik says we has payed to coke, contact them and ask about transaction code :- CCABL1AFW480 .
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Dec 23, 2014
                                      Updated by amirkhan.engg
                                      Given solution as coke is saying lie to me.
                                      mobikwik says we has payed to coke, contact them and ask about transaction code :- CCABL1AFW480 .
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