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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 329

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S
sushant14
from Gurgaon, Haryana
Dec 21, 2014
Resolved
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Address: Bangalore, Karnataka

Hi..! This Sushant. I have created a wallet in mobikwik and also made a payment of rs 60 by using my bank of india account. Whenever I want to recharge my account that is not happening. I think it's fraud company cheating the customers. please take some needful actions...
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
I recharged MY TATA Indicom no [protected] via Mobikwick, Transaction Id [protected] on 03.01.2015, But till date my same recharge not done. And deducted from my bank A/c ..
TRX id [protected] Amount 375
This recharge if Vodafone is not still done and deduction of amount has been deducted So plz refund my amount to my mobikwik wallet
i have done 120 rupees recharge on [protected] on 20/01/15. it was shown in my history but it was not added in my wallet. my transaction id is [protected] transaction amount is 120 rupees, my registered email address is [protected]@gmail.com, my phone number is [protected].

please resolve my issue as soon as possible.
I Have done recharege of rs.55 in my vodafone prepaid no.[protected] through hdfc bank ltd net banking service but recharge amount not credited in my vodafone prepaid please credited this amout immediately in my vodafone number[protected]
I Have done recharege of rs.55 in my vodafone prepaid no.[protected] through hdfc bank ltd net banking service but recharge amount not credited in my vodafone prepaid please credited this amout immediately in my vodafone number[protected] & my tranx ref:is [protected]
Hi All,

TICKET #2137886 and TICKET #2128483 both is for same issue. These tickets were logged on 5the feb. and 6th feb. But still not resolved.

I recharged my Airtel mobile number [protected] for Rs.210. I got the recharge notification but recharge is still pending and the recharge amount is still not refunded to my wallet.

Please resolve this as its been 9 days and the ticket is still open.
Regards,
Shahnawaz Ahmad
Recharge was not done.The msg received was TRX ID [protected] for Rs330, [protected] for Rs 129 & [protected] for Rs 440 is pending.i[censored] do not get the recharge today the amount will be refunded to your wallet automatically but nothing has happened yet.
TRANSACTION ID[protected]
TRANSACTION DATE MAY15 18:33IST
TRANSACTION AMOUNT 230 RS
Got a mail successful but money not credited to my mobile

mail id: [protected]@gmail.com

refund 300rs to the wallet

i have added 300rs to the wallet Transaction Id [protected] .The amount was debited from bank account, but it didnt added to the wallet (wallet didnt updated).

activation of wallet

My wallet is blocked.please activate it.

recharge msg successfully but not charge and no refund money

T.ID no [protected] 2) T.ID [protected]

Recharge of Rupees 150.00 was not credited to my cell phone number

Money was not credited to my cell phone number [protected] in the amount of rupees 150.00. Transaction ID [protected]. My email address is [protected]@yahoo.com

Taken money from net banking and disabled my account

Please enable my account or instruct me how to open my account. I have deposited money in the wallet. So please don't be merciless to me. It is me hard worked money. The bank transfer page is attached here.

payment done but recharge not done

Transaction ID:[protected] Transaction amount:Rs 49 Registered Email address:[protected]@gmail.com Phone no. on which recharge done:[protected]

i didn't get my 7000 rupees on my wallet

:they deduct 7000 from my balance on sbi... but they don't send that money to my wallet emai id [protected]@live.com mob no:[protected] TransacTion idReferance no:IG00BHXJW6

my wallet locked

my Account id [protected]@gmail.com mobi. [protected] my open ticket no. 1371340 created on 12/10/2014 time 11:10:52pm plz re-actived my wallet
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    aaravdey12
    Dec 20, 2014
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    Address: East Singhbhum, Jharkhand

    I have add 517rs in mobikwik wallet for order in snapdeal but unfortunately it was cancel.i was mailed so many time for my transcation -CCABL2AFK193 but no customare care person is replying.pls solve my problem as soon as possible and reply me.
    Mobikwik customer support has been notified about the posted complaint.
    11.03.2015 i will add money from city union bank from our branch..the money was debit my account.but not add my mobikwik account.what i do? my money 100 rupees waste.. please help me
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      Z
      zasha
      from Hyderabad, Telangana
      Dec 20, 2014
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      Resolved

      Address: Dehradun, Uttarakhand

      mobikwik is the most dormant site i have come across... no costumer care person is replying... i have mailed, messaged, done everything... but these ppl dont care at all... i I have not received any reply from your side for my transaction no. BMBK[protected] what is the reason for your non responsiveness ???????? I had cancelled an order on ebay for which i had paid through mobikwik unfortunately.. but mobikwik is not updating my balance When ebay says it has refunded the money y the hell aren't you updating my account?????? it has been 20 days since the cancellation...Please reply and give me my money!!! transaction amount rs.8, 074 email. ame.[protected]@gmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      Mobikwik customer support has been notified about the posted complaint.
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        A
        Akhtiyar Mulla
        from Cuncolim, Goa
        Dec 20, 2014
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        Address: Ahmedabad, Gujarat

        Login Problem i i can't able to login to mobikwik.com.. showing... wrong user name or password... after i reset my password, i facing same problem.. plz help no rpl from mobikwik my id 1:[protected]@gmail.com 2:[protected]@gmail.com 3:[protected]@gmail.com all accounnt not working
        Mobikwik customer support has been notified about the posted complaint.
        Login Problem i can't able to login to mobikwik.com.. showing... wrong user name or password... after i reset my password, i facing same problem.. plz help no rpl from mobikwik my id: [protected]@yahoo.com
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          mohamedlathif
          from Hyderabad, Telangana
          Dec 19, 2014
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          Resolved

          Address: Chennai, Tamil Nadu

          My initial wallet balance is rs. 4. i got call from [protected]. they said as call from mobikwik, they asked me to tell the transaction number i said to him. after that my wallet balance is 0. they transfer money rs. 739 to [protected]@india.com. I got confused when will i get my refund amount of 739. this is fraud call or mobikwik customer care?? they said ticket number as[protected] reply as soon as possible. Contact Details: [protected]@gmail.com Transaction id: BILLDESK- BINB[protected]/ZAKKPAY/thru Net Banking - ref:[protected]/12/2014 13:53 INDIAN BANK. I added balance of Rs. 734 in mobikwik wallet through NET Banking of INDIAN BANK on 18/12/2014. But still i did not get my balance my bank balance also is debited i contact zaapay they said to contact mobiwiki. so please help me. if my balance did not get means i will make a complaint on mobikwik. Reply as soon as possible. Thank You. Thanks & Regards, A. Mohamed Lathif.
          Aug 14, 2020
          Complaint marked as Resolved 
          Mobikwik customer support has been notified about the posted complaint.
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            A
            akhileshnp
            from Karaikkudi, Tamil Nadu
            Dec 19, 2014
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            Resolved

            i transferred an amount of Rs.10, 000/- from my SBI account to Mobikwik wallet for my purchases .details given below. Txn Date : 03-Dec-14, Description .:TO TRANSFER-INB Avenues India Pvt. Ltd--, Ref No./Cheque No: CCABL1ERW160IG00GTZMF2 Debit Amount:Rs.10, 000.00 but very pathetically it gave a message it has not added to the wallet. I filed a complaint in that site with ticket no:1647860(on 03.12.2014, time:18:37:21). They havent resolved. i got a regret message from them on 8th December 2014 telling within 3 days(by 11th December 2014) they will resolve the issue. They haven't informed anything till now. Now, whenever i try to sign in, there occur log in problem. My amount has been there for last 10 days and there is no reply from them. I request you to help me in this regard and get back the amount as early as possible to my SBI account [protected], IFSC:SBIN0005099. now, whenever I try to log in, it says password mismatch, and when i again try to log in as per their link sent to my mail address, it doesnt work at all. yours sincerely, AKhilesh NP, [protected], np.[protected]@gmail.com. Punjab NationalkBank, Retail Asset Branch, 19. Royal Road, Cantonment, Trichy - 620 001
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
            i have same prob

            no rpl from mobikwik

            10 days im not loging in my account...
            reset password is not working...
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              K
              kumar abhilash
              from Dehra Dun, Uttarakhand
              Dec 19, 2014
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              Address: Bhilwara, Rajasthan

              I added balance of Rs. 1350 in mobikwik wallet through NET Banking of HDFC BANK on 13/12/2014. But still i did not get my balance my bank account is debited still i did not get my balance. so please help me. if my balance did not get means i will make a complaint on mobikwik. The Transaction id is [protected] thru Net Banking - at 13/12/2014 ..
              Mobikwik customer support has been notified about the posted complaint.
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                G
                Girish A Patil
                from Mumbai, Maharashtra
                Dec 19, 2014
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                Address: Kolhapur, Maharashtra

                Dear Sir, Pls. clear my yesterday Transaction Rs. 600/-, Today Transaction Rs. 600/- & My Mobikwik account balance Rs. 103/-. Pls refund on bank account blouse your staff member say that your mobikwik account are blocked. So I request you pls refund Rs. 1303/- on priority.
                Mobikwik customer support has been notified about the posted complaint.
                Dear Sir,

                Pls. clear my yesterday Transaction Rs. 600/-, Today Transaction
                Rs. 600/- & My Mobikwik account balance Rs. 103/-.

                Pls refund on bank account blouse your staff member say that
                your mobikwik account are blocked.

                So I request you pls refund Rs. 1303/- on priority.


                Till time my issue not resolve. If you have not solve me problem
                I will tack action.
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                  J
                  jignesh1j1 patel
                  from Indore, Madhya Pradesh
                  Dec 18, 2014
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                  Resolved

                  Address: Valsad, Gujarat

                  hi Kindly inform you that i recharge in idea sim card for Rs. 121. Thant time my mobiwik account wallet Rs.48.So another Rs.73 rupees cut from my account but cant gott balance in my idea sim card.my transation details number given below. transaction ref no: IG00IIEFM3 FOR RS.73.ON 17/12/2014, 09:47:15 Also another transation fail detauls given below. transaction ref no: IG00IIFVP4 FOR RS.83 ON 17/12/2014, 10:21:47 PLZ REFUND MY BALANCE. regards, Jignesh Patel
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
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                    M
                    mohamedlathif
                    from Hyderabad, Telangana
                    Dec 18, 2014
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                    Address: Chennai, Tamil Nadu

                    I added balance of Rs. 734 in mobikwik wallet through NET Banking of INDIAN BANK on 18/12/2014. But still i did not get my balance my bank account is debited still i did not get my balance. so please help me. if my balance did not get means i will make a complaint on mobikwik. The Transaction id is BILLDESK-BINB[protected]/ZAAKPAY/thru Net Banking - at 18/12/2014 13:53
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      anand.rajan01
                      Dec 18, 2014
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                      Resolved

                      Sir The mobikwik have debit in my south Indian bank account trough internet banking but the amount does not credit in to my valet.so that i lost the money that i tranfer in to mobikwik valet. I have to re-fund my amount in to my account My acount no of south indian bank is [protected] The secont last transaction of 51 rs does not credit in to my valet ( in the screen shot)
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
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                        Girish A Patil
                        from Mumbai, Maharashtra
                        Dec 18, 2014
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                        Address: Kolhapur, Maharashtra

                        Dear Sir / Mam, Today I Add Money on net banking of Rs. 600/-. Bank will be deducted Rs. 600/- but not add money on my Mobikwik acc. pls clear the issue on priority. Transaction Desc - ePay/To:BILLDESK PAYMENT/30461718/mobi a My No. [protected]
                        Mobikwik customer support has been notified about the posted complaint.
                        Dear Sir,

                        Pls. clear my yesterday Transaction Rs. 600/-, Today Transaction
                        Rs. 600/- & My Mobikwik account balance Rs. 103/-.

                        Pls refund on bank account blouse your staff member say that
                        your mobikwik account are blocked.

                        So I request you pls refund Rs. 1303/- on priority.


                        Till time my issue not resolve. If you have not solve me problem
                        I will tack action.
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                          S
                          smayank
                          from Rohtak, Haryana
                          Dec 17, 2014
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                          Resolved

                          Address: Alwar, Rajasthan

                          Thank you for using State Bank Internet Banking. Your Transaction Ref No IG00IDNRX8 for Rs.500.0 on 15/12/2014 10:33:42Thank you for using State Thank you for using State Bank Internet Banking. Your Transaction Ref No IG00IIBRK1 for Rs.500.0 on 17/12/2014 09:17:47
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            J
                            Jyotibala
                            Dec 17, 2014
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                            Address: Faridabad, Haryana

                            Dear sir On 16th Dec14, I recharged my mobile with an amount of Rs 200, but unfortunately couldn't get recharged. So please refund my amount, as Rs 200 has been deducted from my account. Trannsaction Ref. [protected] Mobile No- [protected] email-id- [protected]@gmail.com Regards Jyoti Gupta
                            Mobikwik customer support has been notified about the posted complaint.
                            Dear sir
                            On 16th Dec 2014, my mobile [protected] couldn't get recharged and an amount of Rs 200 had been debited to account also. Please refund my amount at your earliest. Many times I have made complaint but till now no action has been taken.
                            Jyoti Gupta
                            Transaction ref-[protected]
                            Mobile No. [protected]
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                              Z
                              zasha
                              from Hyderabad, Telangana
                              Dec 17, 2014
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                              Address: Dehradun, Uttarakhand

                              I HAD PLACED AN ORDER FROM EBAY WORTH Rs.8, 074 WHICH I LATER CANCELLED. EBAY SAYS IT HAS REFUNDED MY MONEY BUT MOBIKWIK WALLET IS SHOWING NO MONEY...I FEEL LIKE A FOOL PLACING TICKETS AFTER TICKETS BUT NO REPLY COMES FROM THIS FRAUD MOBIKWIK SITE...
                              Mobikwik customer support has been notified about the posted complaint.
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                                N
                                Nikhil.patel.ext
                                from Delhi, Delhi
                                Dec 17, 2014
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                                Address: New Delhi, Delhi

                                Made a payment for purchase on dominos (23 Nov) on which cash back was applicable, which was to be received within 24 hours, For the same raised the ticket[protected] for which confirmation received on 27 as successful, however no cashback received, again raised a ticket[protected] for which they confirmed to pay within next 48 hours, still not received again raised multiple tickets -1709055, 1723221, 1730792, but no revert received. pls help.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  suhas kachare
                                  from Mumbai, Maharashtra
                                  Dec 16, 2014
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                                  Address: Pune, Maharashtra

                                  Dear Sir, We have made Recharge for My Idea Pied paid No. [protected] and the Amount of Rs.350/- was debited in my Account, but Recharge was not successfully credited in my Mobile No. And amount also not refunded to my account. Kindly Note our Transaction ID:[protected] DT:05.12.2014 Tme:08:18:58 Kindly refund the Amount in my account. Regards, Suhas Kachare ( [protected]@rediffmail.com)
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    hariom sindoli
                                    from Gurgaon, Haryana
                                    Dec 16, 2014
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                                    Address: Dausa, Rajasthan

                                    sir i maild before some days and according to your reply i was login from same no. On two accounts and accourding your suggetion i chane other account primary nomber...but i am unable to login still ...so please actinve my account...i have 171 rupee in it...it is my original account so please unblock it...thankyou my details... user id- [protected]@gmail.com balance- 171 block date - 11oct 2014...at 9:27:39PM
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Sir please unblock my account
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                                      tiyasha121112
                                      from Chennai, Tamil Nadu
                                      Dec 16, 2014
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                                      Address: Kolkata, West Bengal

                                      Dear Team, I had used mobikwik to pay my postpaid airtel bill on 8.12.2014. The transaction was not completed and has given messege "Transaction unsuccessful". Inspite of that my Savings AC had been credited with 1500 and Mobikwik wallet showed zero and my payment was not even done. Request you to look into the issue ans suggest as unable to get any answers from Monikwik and unable to lodge complaint at thier site.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        Lakshmi Raghavan
                                        from Coimbatore, Tamil Nadu
                                        Dec 16, 2014
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                                        Address: Coimbatore, Tamil Nadu

                                        Sir, I I reacharged my Airtel mobile No.[protected] for rate-cutter of Rs. 73/- through my credit card. The recharged successfully. and order no. [protected] and operator ref no. [protected] of Rs. 73/-. But unfortunately the rate-cutter costis Rs. 76/- immediately I received SMS message on same day at 4 p.m regardingthe refund of wallet amount Rs. 73/-.But still the amount was not credited in my account. I request you to do the needful.Any clarification in regard pls call me my mobile No.[protected] any time.Awaiting for your favourable reply.Thanking you, S. Lakshmi Raghavan, The Indian Express Ltd. COIMBATORE.
                                        Mobikwik customer support has been notified about the posted complaint.
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