Mobikwik Complaints & Reviews

Address: New Delhi, Delhi

Made a payment for purchase on dominos (23 Nov) on which cash back was applicable, which was to be received within 24 hours, For the same raised the ticket[protected] for which confirmation received on 27 as successful, however no cashback received, again raised a ticket[protected] for which they confirmed to pay within next 48 hours, still not received again raised multiple tickets -1709055, 1723221, 1730792, but no revert received. pls help.

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Address: Pune, Maharashtra

Dear Sir, We have made Recharge for My Idea Pied paid No. [protected] and the Amount of Rs.350/- was debited in my Account, but Recharge was not successfully credited in my Mobile No. And amount also not refunded to my account. Kindly Note our Transaction ID:[protected] DT:05.12.2014 Tme:08:18:58 Kindly refund the Amount in my account. Regards, Suhas Kachare ( [protected]@rediffmail.com)

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Address: Dausa, Rajasthan

sir i maild before some days and according to your reply i was login from same no. On two accounts and accourding your suggetion i chane other account primary nomber...but i am unable to login still ...so please actinve my account...i have 171 rupee in it...it is my original account so please unblock it...thankyou my details... user id- [protected]@gmail.com balance- 171 block date - 11oct 2014...at 9:27:39PM

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hariom sindoli

from Gurgaon, Haryana

Dec 21, 2014

Sir please unblock my account

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Address: Kolkata, West Bengal

Dear Team, I had used mobikwik to pay my postpaid airtel bill on 8.12.2014. The transaction was not completed and has given messege "Transaction unsuccessful". Inspite of that my Savings AC had been credited with 1500 and Mobikwik wallet showed zero and my payment was not even done. Request you to look into the issue ans suggest as unable to get any answers from Monikwik and unable to lodge complaint at thier site.

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Address: Coimbatore, Tamil Nadu

Sir, I I reacharged my Airtel mobile No.[protected] for rate-cutter of Rs. 73/- through my credit card. The recharged successfully. and order no. [protected] and operator ref no. [protected] of Rs. 73/-. But unfortunately the rate-cutter costis Rs. 76/- immediately I received SMS message on same day at 4 p.m regardingthe refund of wallet amount Rs. 73/-.But still the amount was not credited in my account. I request you to do the needful.Any clarification in regard pls call me my mobile No.[protected] any time.Awaiting for your favourable reply.Thanking you, S. Lakshmi Raghavan, The Indian Express Ltd. COIMBATORE.

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Address: Mumbai City, Maharashtra

I had tried to make a recharge for my cellphone with the MTNL 3g pack on mobikwik.THe amount of Rs. 1299 was debited from the credit card but it did not complete the recharge.the money got deposited in an e-wallet of mobikwik, but I want the recharge done which they are not providing.They have also not replied to my request of giving me a refund .I have mentioned the details below: Transaction ID [protected] Transaction Date Thu Dec 04 19:10:33 IST 2014 Transaction Amount Rs. 1299.0 Please look into this.

Aug 14, 2020

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Address: Faridabad, Haryana

Sir i have complaint against your transaction systems b cos my refunded amount those paid by EBAY ON 05.12.14 in my MOBIKWIK WALLET but this transaction is not received in my wallet account from your side so please sort out my this problem as soon as possible.This is my third notice regarding same complaint other wise i will take leegal action against you.

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sumitsehgal1314

from Solapur, Maharashtra

Dec 15, 2014

I like it

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Address: Hyderabad, Andhra Pradesh

On 10-DEC-2014 I tried to make a payment of rs.1318 for Snapdeal.com transaction through Mobikwik payment method .. Money is deducted from my Mobikwik wallet but the same was not reflected in Snapdeal site and I have not received successfull transaction confirmation from snapdeal site .. please reverse my rs.1318 that was paid to snapdeal.com Here are Transaction Details : 10/12/2014 -12:30:31 hours Wallet Debit to snapdeal.com Transaction Id CCABL1AFH493 I have a snapshot of Mobikwik confirmation page of Rs, 1318 that is paid to Snapdeal .. I spoke to Snapdeal customer care about payment of rs.1318 from my MobikWik account ..They said they have not received the money that's why they could not able to process the order .. Snapdeal Order ID is [protected] and the amount is Rs.1318 ..

Aug 14, 2020

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Surendra_Kumar

from Surat, Gujarat

Dec 15, 2014

hello,

I[censored] get contact from number : [protected] dont respond.
They are trying to hackin ur account and recharge or debit ur remaining money from ur account

And dont share ur bank details.

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Address: Pune, Maharashtra

Hi, Transaction done on 12/12/2014 20:32:00 hours Wallet Debit to DOMINOS Transaction Id BMBK[protected] debit 349.90 was not successful. Domions did'nt received the order Please refund the money in wallet. If any other steps needs to be taken let me know. I want the money back in wallet. Also I have raised the support tickets but I have not got any response.

Aug 14, 2020

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Address: Gautam Buddh Nagar, Uttar Pradesh

i have complaint regarding my refund amount i have paid through mobikwik wallet to Ebay but ebay transaction not successful so ebay has refund my money on my mobikwik wallet. so i had request to mobikwik support guys for refund my money on my account but no no one to response my ticket mobikwik support team is not good i want refund my money on my bank account PLS HELP Mobikwik account details Mobile-[protected] email id:- [protected]@replurbanplanners.com Regards, Amit [protected]

Aug 14, 2020

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Dec 16, 2014

Updated by amithu007 Dear Sir/Madam

Today i received a call on my number from [protected] and they tell to me that they are calling from Mobikwik customer care regarding your issue. Afterthat they send a OTP to my mobile number and ask for it...again receive call from [protected] they are asking for my OTP ...I refused him for giving my OTP...then i was check this Mobile No[protected] Truecaller this is fraud caller

Pls help me sir

i think Mobikwik Involved this fraud guys kindly Investigate this issue ... i am very scared

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amithu007

from Chandigarh, Chandigarh

Dec 16, 2014

Dear Sir/,

Still my issue has been not resolved no one response my ticket my mail...i think mobikwik is fraud company

Please stop this company

Regards,
Amit
[protected]

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Address: Gurgaon, Haryana

Dear Sir/Mam, This is to inform that my Mobikwik wallet is not reflecting any money although based on my recent purchase I should have more than zero. Two days back I got a message from ebay that my money(Amount-109.65) has been refunded back to my mobikwik wallet, but unfortunately I can see nothing there. Kindly check and update my account so that I can use mobikwik for any payments done in future. Based on current scenario I cannot trust this service as it has been 2 times now that my money has not been refunded back. Thanks, Nikhilesh Tiwari.

Aug 14, 2020

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jim2014

from Delhi, Delhi

Dec 27, 2014

I have done an transaction on the 26/12/14 . From my savings bank account my money of 3000 has been debited but even after 12 hrs plus i have not received it in my wallet. The trascation no is[protected] . i have received open ticket no 1785846 saying they will revert back. But nothing has been done. Please do the needful as my bills have to be paid

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Address: Pune, Maharashtra

Hello, I had made payment for my PHILIPS SHP1900 Headphones in snapdeal through Mobikwik wallet. Please find below details but I dont see any order in TRACK YOUR ORDER. Transaction Type Debit from Wallet Merchant Name snapdeal.com Transaction ID CCABL1AFP557 Debit Date Thu Dec 11 22:06:35 IST 2014 Debit Amount Rs. 349.00 Wallet Balance Rs. 80 Wallet Type Semi Closed It seems my order was not placed and I lost my money. Its been 3 days since I raised ticket in Mobikwik site TICKET #1699537.And as the message I reecieved I should have heard back from them within 24 hr and its 3 days now. Request you to kindly help me to resolve this.

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Aug 14, 2020

Complaint marked as Resolved

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Dec 15, 2014

Updated by Surendra_Kumar Have recieved a mail from Mobikwik asking my contact details and commitng to resolve my issue within 24 hrs.

Dec 15, 2014

Updated by Surendra_Kumar I was contacted by some with mobile number : [protected] and per there interaction I share the screen shot and other details to [protected]@india.com .
They called me again and made were asking my ATM and account details (which I refused to share)
dont know how but they login to my Mobikwik account recharge there number with my remaining amount .

Number recharge : 1. [protected]
2. [protected]

Dec 15, 2014

Updated by Surendra_Kumar Please Inform MobikWik there seurity for transaction is pathatic.
Any one can login and make a transaction.
And same has been done harpreet singh rathore no : [protected]
He hack into ny mobikwik and made the transaction.

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Surendra_Kumar

from Surat, Gujarat

Dec 15, 2014

Have recieved a mail from Mobikwik asking my contact details and commitng to resolve my issue within 24 hrs.

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Address: Bangalore, Karnataka

Hi, My ICICI account been debited for Rs 2691 while I was doing Mobikwik wallet rechage with ICICI debit card but it got debitted from my ICICI account not creditted to Mobikwik wallet. the anomaly occurred on 12-Dec-2014 at evening between 7Pm to 8:30 PM and made me to loose my money locked in no use from both the places. Kindly refund back my money soon so could be useful for me Below are the two account I tried but credit should be in 1 of that Primary Mobikwik Email ID:- [protected]@gmail.com Mobile:- [protected] Secondary Mobikwik: EmailID: deepti.[protected]@gmail.com Mobile No:- [protected] ICICI Bank transaction detail 2 12/12/2014 BIL/[protected]/self/4066_ZP14A3EEDF Dr. 2, 691.00 I want my money be back anyhow as i Needed it most Amit

Aug 14, 2020

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Address: Kannur, Kerala

Dear sir, I have recharged RS.398.00 to the mob no.[protected] on 11/12/2014 i request to inform your ther the recharge had not be taken place where as the amount has been debited from my a/c please refer to Transaction no. BSBT[protected]IG00HRBPR8 TRANSFER TO [protected] BILL DESK-ONLINE INTL please do the need full

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fahid shirin

Dec 17, 2014

Dear Sir,

We have made Recharge for My Idea Pied paid No. [protected] and the Amount of Rs.398/- was debited in my Account, but Recharge was not successfully credited in my Mobile No. And amount also not refunded to my account. Kindly Note our Transaction ID:BSBT[protected]IG00HRBPR8 TRANSFER TO [protected] BILL DESK-ONLINE INTL Tme:11-Dec[protected]Dec-2014) Kindly refund the Amount in my account. Regards,
[protected]@gmail.com

NOTE:-I am already send complaint but not credited please do need full

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Address: Jaipur, Rajasthan

Respected Sir, Yesterday(12/12/2014) I ordered pizza through Domino's site and selected to pay through Mobikwik. After clicking on the final payment option a blank page loaded and the transaction failed. To my surprise, the payment had been done on Mobikwik and 378/- were deducted from my account. Now, my money is gone and I did not receive my pizza. This is really annoying when you have planned to order food from outside and so your mother have not done any preparation for making food. Not at all expected from a site like Mobikwik. Kindly look into the matter ASAP. Transaction ID: BMBK[protected] Transaction Amount: Rs 378.00 Registered ID: [protected]@gmail.com Registered Number: [protected]

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Aug 14, 2020

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Address: Jalandhar, Punjab

my mobikwik account: [protected]@gmail.com I did many transactions on snapdeal and ebay- 2 transactions of 940rs each- 10% cashback promised but got only rs.48 2 times. where did 94rs go? 2 transactions of above 3500- 10% cashback up to 100rs promised but received only 50rs. 2 times, one time 50rs were added and on 2nd 50rs it said account blocked. where did rs.150 go? i also received rs.20+rs.7+rs.8 from ebay but did not get added due to account blocked. where did rs.35 go? please activate my account and add these 94+150+35rs. =279rs.

Aug 14, 2020

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Address: Jalandhar, Punjab

my mobikwik email: [protected]@optician.com I recieved rs.530 + rs.350 from friends -Transaction Id[protected] and Transaction Id[protected] but only rs.630 are added to my balance. Where did Rs.250 go? and i was contacting them through twitter but they blocked me- @narora9999 please solve my issue.

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sir, i have paid idea bill by online through mobikwik ref [protected] date 04122014. but recharge has failed, not refunded my to my axis a/c rs 949/- no reply from idea company . so please refund my amount soon, i think ur company has good name . dont spoil it . iwill wait for ur reply . if not i will approch through consumer forum, , . my mob nub [protected],

Aug 13, 2020

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Address: New Delhi, Delhi

Dear sir, multiple transaction have been made from Syndicate bank INA Colony Delhi account number [protected] in respect of Karuna Pandit & Deb Narayan Pandit (Joint Account) through your payment gateway via Syndicate bank gateway with transaction ID as[protected] Each) on 11 December 2014. Kindly details of telephone number/ customer account. This matter has been reported to bank and police. Please intimate the any information the amount has been fraudulently transacted to the unknown individual. Please intimate the earliest. thanks for copration my mobile no [protected]...

Aug 14, 2020

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saketh tarun

from Hyderabad, Telangana

Jun 13, 2015

Some body access my andhra bank details and shop from your app this info is given by my bank operators so I want to know about that transactions. And I want to fill case on that guy so please copperate with us

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Address: Khordha, Odisha

Dear sir, multiple fraudulent transactions have been made from SBI Govt. Treasury Branch, Bhubaneswar account number [protected] in respect of Srinibas Mishra through your payment gateway via SBI gateway with transaction ID as[protected] Rs. 2500 /-,[protected] Rs.5000 /- on 09 December 2014 between 3.29 PM TO 3.32 PM. Kindly intimate the details of transaction company and delivery address of the goods. This matter has been reported to bank and police which is under investigation of Ciber crime department. Please intimate the any information the amount has been fraudulently transacted to the unknown individual. please intimate the earliest. Thanking you. My mobile no [protected].

Aug 14, 2020

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akunrk

Mar 4, 2015

My name is Akhil R from Vellore. Today I have received a call from mobile no. [protected]. He told me that he is from SBI Bank, Salem Branch. He asked me my debit card details. I told him my atm card details. Txn ID 332327, 332445. ATM CARD details 622XX4914. They used to make a purchase of Rs 500 each on POS WWW MOBIKWIK.COM at 3.30 on 04.03.2015. This was a fraudulent transaction. With the above details I hope that you would be able to know what the transaction was for(probably a bill payment) and in that case you be able to intervene and stop further proceedings of this transaction.

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qki

from Bengaluru, Karnataka

Jun 6, 2015

I have a/c in SBI, Singhana Road, Narnaul(Haryana) in the name of Ranjan kumar i received a call from mob no.[protected] of an unknown person on my mobile No.[protected] on 04.06.2015 saying that he is speaking from head quarters of SBI branch Mumbai and told me that your ATM card will be issued within 72 hours as i had applied for New ATM Card in SBI Narnaul on 4.6.2015 and he asked me to tell my old ATM card number and as per his inquiry i gave him my ATM card number.after few minutes i received a message on my mobile regarding Purchase of an item worth Rs.9, 999/- from my ATM card. My bank passbook shows debit entry of Rs.9990/- on 4.6.2015 in favour of POS 943972 WWW MOBIKWIK COM NEW DEL. Please help me AND REFUND ME MY MONEY AND CANCEL THESE FRAUD TRANSACTIONS. My ATM-CUM-DEBIT card no.[protected] and my saving bank account is [protected]

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DPS Grewal

from Kalanwali, Haryana

Jul 15, 2015

Please today i.e.15/07/2015 at 11.59 AM I received a call from Mobile No.[protected] from a Bank Manager that my ATM card is changed and asked present card No for verification. After giving ATM card No. within 20 mnts at 12.19 noon the person has made a withdrawal of Rs.9990 and the msg received " a purchase worth Rs.9990 on POS 70005454 at WWW MOBIKWIK COM NEW DELHI IND" The person has committed a fraud on me. Kindly

1. Stop delivery of goods to the person and return/transfer the such amount back into my account.
2. Kindly inform the complete address of the person who is committing frauds on behalf of your company. Thanking you.
DPS GREWAL [protected]. [protected]@gmail.com

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 329

CAshback not received after multiple complaints/remainders

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Recharge was not successfully

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account reactivation

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Payment amount not reflecting in Wallet

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Refund amount not received so far - take necessary action

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Mobikwik not delivering promised services

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Complaint for Refund the Amount

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Money Deducted from MobikWik account

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Money deducted from the wallet but order was not placed

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refund my amount(Mobikwik not good)

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Wallet not updating

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Amount Deducated for failed transaction and no action taken from Mobikwil

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Rs 2691 debitted from ICICI bank account on Mobikwik wallet - date 12-12-14 at between 7 pm to 8:30 PM

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Non recharge

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Transaction Failed and amount deducted

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I received half cashbacks and didnt receive many cashbacks due to my a/c blocked

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Received Rs.880 from friends but only Rs.630 added. Add 250rs more which did not get added

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recharge fail. refund

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Fraud Transactions

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fraudulent transaction

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