Mobikwik Complaints & Reviews

Dear Sir/Mam, This is to inform that my Mobikwik wallet is not reflecting any money although based on my recent purchase I should have more than zero. Two days back I got a message from ebay that my money(Amount-109.65) has been refunded back to my mobikwik wallet, but unfortunately I can see nothing there. Kindly check and update my account so that I can use mobikwik for any payments done in future. Based on current scenario I cannot trust this service as it has been 2 times now that my money has not been refunded back. Thanks, Nikhilesh Tiwari.

Hello, I had made payment for my PHILIPS SHP1900 Headphones in snapdeal through Mobikwik wallet. Please find below details but I dont see any order in TRACK YOUR ORDER. Transaction Type Debit from Wallet Merchant Name snapdeal.com Transaction ID CCABL1AFP557 Debit Date Thu Dec 11 22:06:35 IST 2014 Debit Amount Rs. 349.00 Wallet Balance Rs. 80 Wallet Type Semi Closed It seems my order was not placed and I lost my money. Its been 3 days since I raised ticket in Mobikwik site TICKET #1699537.And as the message I reecieved I should have heard back from them within 24 hr and its 3 days now. Request you to kindly help me to resolve this.

Hi, My ICICI account been debited for Rs 2691 while I was doing Mobikwik wallet rechage with ICICI debit card but it got debitted from my ICICI account not creditted to Mobikwik wallet. the anomaly occurred on 12-Dec-2014 at evening between 7Pm to 8:30 PM and made me to loose my money locked in no use from both the places. Kindly refund back my money soon so could be useful for me Below are the two account I tried but credit should be in 1 of that Primary Mobikwik Email ID:- [protected]@gmail.com Mobile:- [protected] Secondary Mobikwik: EmailID: deepti.[protected]@gmail.com Mobile No:- [protected] ICICI Bank transaction detail 2 12/12/2014 BIL/[protected]/self/4066_ZP14A3EEDF Dr. 2, 691.00 I want my money be back anyhow as i Needed it most Amit

Dear sir, I have recharged RS.398.00 to the mob no.[protected] on 11/12/2014 i request to inform your ther the recharge had not be taken place where as the amount has been debited from my a/c please refer to Transaction no. BSBT[protected]IG00HRBPR8 TRANSFER TO [protected] BILL DESK-ONLINE INTL please do the need full

Respected Sir, Yesterday(12/12/2014) I ordered pizza through Domino's site and selected to pay through Mobikwik. After clicking on the final payment option a blank page loaded and the transaction failed. To my surprise, the payment had been done on Mobikwik and 378/- were deducted from my account. Now, my money is gone and I did not receive my pizza. This is really annoying when you have planned to order food from outside and so your mother have not done any preparation for making food. Not at all expected from a site like Mobikwik. Kindly look into the matter ASAP. Transaction ID: BMBK[protected] Transaction Amount: Rs 378.00 Registered ID: [protected]@gmail.com Registered Number: [protected]

my mobikwik account: [protected]@gmail.com I did many transactions on snapdeal and ebay- 2 transactions of 940rs each- 10% cashback promised but got only rs.48 2 times. where did 94rs go? 2 transactions of above 3500- 10% cashback up to 100rs promised but received only 50rs. 2 times, one time 50rs were added and on 2nd 50rs it said account blocked. where did rs.150 go? i also received rs.20+rs.7+rs.8 from ebay but did not get added due to account blocked. where did rs.35 go? please activate my account and add these 94+150+35rs. =279rs.

my mobikwik email: [protected]@optician.com I recieved rs.530 + rs.350 from friends -Transaction Id[protected] and Transaction Id[protected] but only rs.630 are added to my balance. Where did Rs.250 go? and i was contacting them through twitter but they blocked me- @narora9999 please solve my issue.

sir, i have paid idea bill by online through mobikwik ref [protected] date 04122014. but recharge has failed, not refunded my to my axis a/c rs 949/- no reply from idea company . so please refund my amount soon, i think ur company has good name . dont spoil it . iwill wait for ur reply . if not i will approch through consumer forum, , . my mob nub [protected],

Dear sir, multiple transaction have been made from Syndicate bank INA Colony Delhi account number [protected] in respect of Karuna Pandit & Deb Narayan Pandit (Joint Account) through your payment gateway via Syndicate bank gateway with transaction ID as[protected] Each) on 11 December 2014. Kindly details of telephone number/ customer account. This matter has been reported to bank and police. Please intimate the any information the amount has been fraudulently transacted to the unknown individual. Please intimate the earliest. thanks for copration my mobile no [protected]...

Dear sir, multiple fraudulent transactions have been made from SBI Govt. Treasury Branch, Bhubaneswar account number [protected] in respect of Srinibas Mishra through your payment gateway via SBI gateway with transaction ID as[protected] Rs. 2500 /-,[protected] Rs.5000 /- on 09 December 2014 between 3.29 PM TO 3.32 PM. Kindly intimate the details of transaction company and delivery address of the goods. This matter has been reported to bank and police which is under investigation of Ciber crime department. Please intimate the any information the amount has been fraudulently transacted to the unknown individual. please intimate the earliest. Thanking you. My mobile no [protected].

I'm a long user of mobikwik wallet . But my wallet was blocked suddenly due to suspicious by payment At gateway. Now I am request you to reactivate my wallet as there is nothing to be suspicious. My Email : [protected]@gmail.com. Phone no. [protected].

Dear Sir, We have made Recharge for My Airtel Prepaid No. [protected] and the Amount of Rs.152/- was debited in my Account, but Data Recharge was not successfully credited in my Mobile No. And amount also not refunded to my account. Kindly Note our Transaction ID:[protected] DT:11.12.2014 Kindly refund the Amount in my account. Regards, Dattatray Thakur ([protected]@hotmail.com)

Mobikwik gave false commitment regarding promo codes and bluff after taking money in advance.

They sent me a promo code for cash back of RS. 150 with rules. I followed all rules but promo code not working and giving false message that I have used it before but that is completely wrong as per account history. I raised tickets: 1612246 & 1617964 in their Help section on their site also sent mail to CouponDunia <[protected]@coupondunia.in>, [protected]@mobikwik.com, [protected]@mobikwik.com but no response. Worst and most fraud services I faced yet!!

On[protected], I reported this complaint to Mobikwik team, and on[protected] they replied me that they will credit the reported amount for promo code by[protected] but still there is no credit for that again I reported them but still there is no reply.

Kindly suggest how to treat this fraud service provider - Mobikwik.

Please find below ticket history raised with Mobikwik:

{My 150 cash back promo code not working however I m a new user and never used Mobiwik before. please redeem my promo code as it is giving false message that it is used before but as per my account history I have not used it before. kindly refund 150 in my account asap as I will not tolerate this type of fraud.

[protected]:45:00.0

Namaste! Thank you for taking out time to write to us. We understand that you were unable to redeem the Promo code. Here is a good news for you, we are going to credit your MobiKwik wallet for the amount of the Promo code by 8th Dec'14. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards, MobiKwik Team "We take pride in serving our valued customers"

[protected]:45:23.0

Namaste, This is in reference to your last reply I would like to inform you that 8th Dec'14 has been already passed but still I haven't received the amount Rs. 150/- of the promo code. Kindly fulfill your commitment and update, otherwise I have to raise this issue at higher level.

[protected]:00:07.0}

Hi Sir/Madam, This is inform that one of the fraud Transaction is done from yours Bill Desk on 10-Dec.-2014 using my Debit card a/c (xxxxxxxx5436) details by any unknown person. Date :10-Dec-2014 Amount : 3, 000.00 Merchant Name : MOBIKWIK COM DELHI Requesting you to cancel above transaction and refund the amount ASAP. Please call me or replied me for any other information ASAP. Thanks, DIPAK KUMAR SAMAL Mob.- [protected]Location : GURGAON (Delhi/NCR)...

Dear Sir, We have made Recharge for My Reliance Post paid No. [protected] and the Amount of Rs.600/- was debited in my Account, but Recharge was not successfully credited in my Mobile No. And amount also not refunded to my account. Kindly Note our Transaction ID:[protected] DT:05.12.2014 Kindly refund the Amount in my account. Regards, Kumar [protected]@gmail.com

I am recharge my tata sky and the Transaction ID is [protected], dt.- 10/12/2014 for Rs.- 1700/- The problem is this that this recharge was shown the validity of 365 days but after recharge validity shown on my Television was only for 07 months. So, Please resolve the problem as earliest.

dear sir, multiple transaction have been made from dena bank champa account number[protected] in respect of pyare lal through your payment gateway via dena bank gateway with transaction ID as[protected]/-,[protected]/-,[protected]/-,[protected]/-, &[protected]/- on 02 December 2014. kindly details of telephone number/ customer account. this matter has been reported to bank and police. please intimate the any information the amount has been fraudulently transactioed to the unknown individual. please intimate the earliest. thanks for copration my mobile no [protected].

my user id - anwar.[protected]@db.com I tried to do payment of 1590 for reliance energy through mobikwik, since past 2 day, hencepite of having bal of 2308/- I am unbale to dp the payment . PLS REFUND THE AMT BACK TO MY SAVING A/C.. AND PLS STOP FOOLING PEOPLE. THIS IS A FAKE WEBSITE. PLS NEVER USE THIS SITE

Dear team i have cancel the order on same day 29.11.2014. Order no. Is L166844. I have purchase item on dated 29.11.2014. Still refund is not received . Please check and confirm the same . Mobikwik email id- [protected]@gmail.com mb no- [protected] Regards tarun

I have recharged my Mobikwik wallet on 4th december for an amount of
8500/- to buy a product in ebay. but while purchasing in ebay I am
getting an error of technical failure and I am unable to purchase the
product. similarly i tried for snapdeal also. may be my account was
blocked. As there was huge money in my wallet I was in a bit of tension from last four days.
please resolve the issue as soon as possible. I have already complained
through Ticket #1678328 in Mobikwik wesite, but I havent got reply. please do the
needful as soon as possible.

Ranjit
[protected]