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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 331

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Address: Gurgaon, Haryana

On 07-Dec-14, I tried to recharge my mobile with Rs. 300/-, It deduct my money from my account and says that unable to process. That money is added in my MOBIKWIK WALLET, i also tried to recharge with other numbers, but its useless so i logged out.And when i try to log in again after some time it shows error = "Wrong Password". That same day i have registered the complaint with reference id = 1671705 but i haven't got any response,...
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Shyam12
Dec 9, 2014
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Address: Janjgir-Champa, Chhattisgarh

dear sir, multiple transaction have been made from dena bank champa account number[protected] in respect of pyare lal through your payment gateway via dena bank gateway with transaction ID as[protected]/-,[protected]/-,[protected]/-,[protected]/-, &[protected]/- on 02 December 2014. kindly details of telephone number/ customer account. this matter has been reported to bank and police. please intimate the any information the amount has been fraudulently transactioed to the unknown individual. please intimate the earliest. thanks for copration my mobile no [protected].
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
I hav estill not got any information on the fraudulent transactions. This shows lack of interest on the part of Mobiquik and the credibility of the company. I shall be taking legal action against Mobiqwik if i don;t get the information on the fraudulent transactions. I have been cheated of hard earned money and the company should provide the information and verification of the beneficiary.
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    anwar_sh
    from Pune, Maharashtra
    Dec 9, 2014
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    Address: Mumbai City, Maharashtra

    my user id - anwar.[protected]@db.com I tried to do payment of 1590 for reliance energy through mobikwik, since past 2 day, hencepite of having bal of 2308/- I am unbale to dp the payment . PLS REFUND THE AMT BACK TO MY SAVING A/C.. AND PLS STOP FOOLING PEOPLE. THIS IS A FAKE WEBSITE. PLS NEVER USE THIS SITE
    Aug 14, 2020
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
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      tarun78
      Dec 9, 2014
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      Address: Bathinda, Punjab

      Dear team i have cancel the order on same day 29.11.2014. Order no. Is L166844. I have purchase item on dated 29.11.2014. Still refund is not received . Please check and confirm the same . Mobikwik email id- [protected]@gmail.com mb no- [protected] Regards tarun
      Feb 20, 2015
      Latestone Customer support's response
      Hi Mr. Tarun, we apologize for the inconvenience caused and we have refunded your amount on Jan 16 2015 UTR number : KKBKH[protected] of Rs. 449. Please check & confirm. Happy to Help. Regards, Latestone.com Customer Support
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        Ranjit mandapati
        from Vepagunta, Andhra Pradesh
        Dec 8, 2014
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        Address: Hyderabad, Andhra Pradesh

        I have recharged my Mobikwik wallet on 4th december for an amount of
        8500/- to buy a product in ebay. but while purchasing in ebay I am
        getting an error of technical failure and I am unable to purchase the
        product. similarly i tried for snapdeal also. may be my account was
        blocked. As there was huge money in my wallet I was in a bit of tension from last four days.
        please resolve the issue as soon as possible. I have already complained
        through Ticket #1678328 in Mobikwik wesite, but I havent got reply. please do the
        needful as soon as possible.

        Ranjit
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
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          M
          Manish Madhav
          from Delhi, Delhi
          Dec 8, 2014
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          Address: New Delhi, Delhi

          Respected Sir, I have order an item on snapdeal and pay 441 rupees through mobikwik wallet, This transaction was done on 14 November 2014 but order number was not registered on snapdeal and they told that payment was not successful hence order was not registered and tell me for contacting mobikwik, So i do the same and told mobikwik to refund me, but each time they told me to contact snapdeal but snapdeal have already denied that they have not received any amount hence order was not conformed. This is regarding MobiKwik Transaction Id- CCABK1ADY903 Mobile number-[protected] My Registered email Id on mobikwik -manish.[protected]@gmail.com This is regarding complaints Ticket No given by mobikwik - 1534313, 1536774, 1569459, 1552504, 1539798. Even after so much compliant they are still not giving proper response. Initially mobikwik care told if order was not registered we will refund your amount in 7 -10 business days but it's more then 25 days, and they are not even replying now. They are harressig me since last 3 week. so humble request to you plz see the issue seriously and help me. Thanks MANISH MADHAV
          Aug 14, 2020
          Complaint marked as Resolved 
          Mobikwik customer support has been notified about the posted complaint.
          Dear sir,

          I credited Rs 262/- in my mobokwik wallet on 08.12.2014. Mobikwik wallet is not showing this amount. But
          amount has been debited from my account (transaction no. POS[protected] & POS[protected]. and My bank
          account is also showing amount credited to Mobikwik wallet. Please do the needful and
          resolve my problem.


          Regards,

          Deepali Gangwar
          [protected]
          Vey bad services by Mobikwik
          Dear Sir,
          After lots of complaint and approach i have not received any resolution by mobikwok team till 17th December.Help me to get my refund from mobikwik.
          Hello.
          On dated 23/12/2014 I made a transaction to deposit money of amount Rs 2300 to my wallet account in MobikWik. Which had been successfully done, after that I tried to purchase few products from Homeshop18, but it was unsuccessful . Then I raised a ticket to return back my amount back to my account but till date Mobikwik team did not revert any message to me. Details given below:
          Name- Biswa Ranjan Mahanta
          Email Id- [protected]@gmail.com
          Transaction Date- 23/122014, Time: 19:18:08 hours via web Transaction Id: [protected]

          Kindly help me out in this regards.

          Biswa Ranjan Mahanta
          Mob- [protected]
          ******************

          Need refund my money

          i recharged my tata photon plus 460 on 17th feb 15, but was cutted from my credit card, but recharge unsuccessful..

          Added money 500 but not reflected

          Hi, Added money to my account Rs 500. But it didn't get reflected. It should be Rs 596 however currently. It showing Rs 38. Please look into issue My mobile no - [protected] Email - garvit.[protected]@gmail.com Thanks, Garvit

          1408082557070 transaction ID yet to be recharged

          Please refer to the transaction ID above in the subject, The amount Rs200 is yet to be recharged to my mobile no [protected] amount deducted from my account on 15 Aug 2014. Reagrds, CP Sajesh Mob No: [protected]

          cashpay not update

          Sir meine 500 Rs. Ka apne mobikwik wallet mei cashpay 28/10/2014 ko kiya tha Lekin abhi tak update nahi hua.. Please sir help me...? Meri Email [protected]@gmail.com Primary number [protected]
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            M
            merin13
            from Taliparamba, Kerala
            Dec 8, 2014
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            Address: Ernakulam, Kerala

            Dear sir, This is with reference to the recharge which was unsuccessful on 27 Nov 2014. Order No. [protected] Operator ref No.[protected] Mobile number +91 [protected] BSNL • Mobile • Prepaid Recharge amount : 699 Account Number [protected] Name MERIN KOSHY I had registered twice the complaints and no response yet. Your support ticket is #1616281. Your support ticket is #1606245. Kindly credit back the amount that is deducted from my account at the earliest.
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
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              H
              H Nagaraj
              from Bengaluru, Karnataka
              Dec 8, 2014
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              Address: Udupi, Karnataka

              on 8th December 2014 transaction number #764538, of Rs. 9999 ( nine thousand nine hundred ninety nine) was made to your account at 11.37 am. this is a fraud payment.the person who made this payment hacked the atm card and has made this payment.kindly requesting you to reverse the payment. this matter has been reported to the police and any information about the person who made you this fraud payment will help us to prevent this in the future. thanking you, H Nagaraj Rao Mob.no: [protected]
              Mobikwik customer support has been notified about the posted complaint.
              Dec 09, 2014
              Updated by H Nagaraj
              So far Mobikwik customer support team has not contacted me. But the fraud team called me to check whether i have lodged a police complaint...Kindly reverse the payment to the same bank account. I have sent a mail to partners @ mobikwik.com . I dont know who these partners @ mobikwik. I want to crack this fraud racket.
              pls note this correction transaction no #130510.
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                tkishore
                from Kodar, Telangana
                Dec 8, 2014
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                Address: West Godavari, Andhra Pradesh

                I made payment through my wallet reg mail id:[protected]@gmail.com and phone no.[protected] to my cousin mobile no [protected] for Rs 350.But the recharged failed .even though it is failed my amount was not credited to my wallet back Transaction No. TICKET #1663534Awaiting Your Reply I have made a uninor recharge, but recharge was not done.Details are given below.please contact me about my query to phone number:[protected] a)Transaction Id :[protected] b)Amount: Rs.350 c)email: [protected]@gmail.com d)[protected]kindly respond at the earliest Iam here3 with attaching the respond mail from u r site and uninor also thanking u
                Aug 14, 2020
                Complaint marked as Resolved 
                Mobikwik customer support has been notified about the posted complaint.
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                  bpal04
                  from Gurgaon, Haryana
                  Dec 8, 2014
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                  Address: Gurgaon, Haryana

                  Lost Pin number- Card Misused online Transaction worth Rs. 9700 done via Mobikwik on 7-12-14 ICICI Bank transaction details below. 1- 2200 Rs - MIN/WWW-MOBIKI/ [protected]/1 2- 2500 Rs. - MIN/WWW-MOBIKI/ [protected]/1 3- 2500 Rs- MIN/WWW-MOBIKI/ [protected]/1 4- 2500 Rs.- MIN/WWW-MOBIKI/ [protected]/1 This were the transaction on my statement that has not been done by me. kindly let me know if you have any address/name/ number of the person who has done this transaction.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    D
                    dineshtandle
                    from Chilakalurupet, Andhra Pradesh
                    Dec 6, 2014
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                    Address: Anantapur, Andhra Pradesh

                    Respected Sir, Iam the customer of www.mobikwik.com, my account is locked by mobikwik, Iam trying to reactivate my mobikwik account i send so many mails to mobikwik till now one response also not came, in that account i have 9000rs, iam suffering daily very much tension, and Sir, yesterday someone called me we are from mobikwik, i want to confirm my details, and they are also asking my bank debit card details, they are asking 16 digit atm card number, expiry date of card and also cvv number, i didnt disclosed my details. His mobile No:[protected] and his name : KASIF, Mobikwik creating the so many issues to customers.And today also at 2:45P.M. called to my mobile, they are also telling that" we are from mobikwik we will send the sms through google account i want to tell the google verification code, i got an sms from google but i didnt tell them the code, if i tell this verification code they will misuse my gmail account, my email address have so many confidentials like bank details etc; and also they are asking send the mails to [protected]@india.com, [protected]@mobikwikindia.com, And their Cell No is: [protected] and iam asking them their names they are not telling, just they are telling we are from MOBIKWIKYou want to tell who is the original people and duplicate people iam not understanding, I UNDERSTOOD that the mobikwik is not giving security and also privacy to the customers, iam very disappointed regarding these issues!!!So, THE MOBIKWIK team to resolve this issue immediately and reactivate my mobikwik account with the amount of 9000rs. Mobikwik UseriD: [protected]@gmail.com Cell: [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Hi,

                    i have recharged my mobile number but recharge is not successful as confirmed by my service provider . I am sharing the required details below Transaction Id [protected] Transaction amount 700 ruppey email id - [protected]@gmail.com mobile number - [protected] Please do needfull as this is not a small amount for me.

                    i have also registered a complaint ticket but they are not repling on the same .. please do needful.

                    i would be really thankful if i get my amount back.

                    Thanks,
                    Ashok kumar
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                      K
                      karan kalia
                      from Gurgaon, Haryana
                      Dec 5, 2014
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                      Address: New Delhi, Delhi

                      I try to recharge my tata sky with 700/- from my credit card with you app payment of Rs. 700 credited to ypur account with detail Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Fri Dec 05 11:43:56 IST 2014 Transaction Amount Rs 700.0 but unable to recharge my Tata Sky pls solve my problem either reverse my payment or recharge my account karan veer kalia
                      Mobikwik customer support has been notified about the posted complaint.
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                        V
                        vj pandit
                        from Nagpur, Maharashtra
                        Dec 5, 2014
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                        Address: Ahmednagar, Maharashtra

                        Dear sir i m mobikwik user on 4 dec some one stolen my BROTHER debit card information and do traction of your site with the help of that information i want to collect some information about that fake person plz sir try to understand my problem and ur the only one who can help me to caught that thief by giving me the information about that person who stolen my BROTHER information like address, PAN no, account no. details that person do on your site i[censored] can revert back the traction from that debit card i will be very greatful to u these are some information for detecting that person information. debit card no 2 date of txn was 4 dec 2014 time after 7 pm Pos 70005453 txn #[protected] traction of rs 4999/- Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005453 txn #[protected] all transection on mobiwik and 1 POS 22319097 at OXICASH_BILLDESK MUMBAI IND txn#[protected] from sbi debit card my contact no is [protected] Plz i[censored] can help me i will be very thankful to you And i[censored] cancel this traction i will be very greatefull to u sir.
                        Mobikwik customer support has been notified about the posted complaint.
                        Dec 05, 2014
                        Updated by vj pandit
                        this is fake no.. 1st...[protected]...2nd...[protected]
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                          Vedansh Pratap Singh
                          from Jaipur, Rajasthan
                          Dec 4, 2014
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                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          thanks for the support my issue has been resloved now and yaah thnx for providing meh your authorixed mail id for where the cust will direct contactt you [protected]@india.com instead of that koi aur account ya mail id ho toh kindly provide meh mah number is [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            sanjib003
                            from Gurgaon, Haryana
                            Dec 4, 2014
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana

                            Hello sir,

                            I have been cheated thrice by an online recharge website and co. www.mobikwik.com, they have allowed me to enter the coupon "cudwmhi2u2" successfully (They were running a promo of rs. 150 cash back on a recharge of rs. 150 or more on mobile / dth recharge on their android app and then rob money by not giving the cash back. And before that they did not give rs. 50 on two other occasions.

                            I have written to them on several occasions but they don't bother to give the credits. Even if i have done a first time transaction with a mobile, email and credit card never been used on their site, still they says you are not the new consumer. I request all consumers to be aware and stay away if possible from this cheater company (This is my view).

                            Kindly do the needful.

                            Thank you,
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              ashok riyazz
                              from Ahmedabad, Gujarat
                              Dec 3, 2014
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                              Address: Coimbatore, Tamil Nadu

                              Sir/Madam I recharged my mobile number ([protected]) with mobikwik for Rupees 197 on last Saturday evening once the transaction was failed and it was refunded to my wallet once again I recharged but I haven't received any transaction number and also the fund was not recharged also not refunded to my wallet I have been complaining since Saturday but there was no response from the customer care. Kindly do the needful by giving a solution. Thank you
                              Mobikwik customer support has been notified about the posted complaint.
                              Its been six months since my complaint but no action has been taken. i kept mailing [protected]@mobikwik, [protected]@mobikwik... No response till date. I have attached my Id proof and screenshot of bank statements and sent it to them

                              Details,

                              transaction ref from citi bank : [protected]
                              ticket no 1 : 856308
                              ticket no.2 : 1262922
                              ticket no 3 : 837933
                              mail id : r.[protected]@gmail.com
                              phone no:+91 [protected]
                              Its been six months since my complaint but no action has been taken. i kept mailing [protected]@mobikwik, [protected]@mobikwik... No response till date. I have attached my Id proof and screenshot of bank statements and sent it to them

                              Details,

                              transaction ref from citi bank : [protected]
                              ticket no 1 : 856308
                              ticket no.2 : 1262922
                              ticket no 3 : 837933
                              mail id : r.[protected]@gmail.com
                              phone no:+91 [protected]
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                                Chandan12jha
                                Dec 3, 2014
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                                Address: New Delhi, Delhi

                                Hello Team I paid mtnl landline bill of Rs 1235 29/11/14 but it is still not credited into mtnl account. Please look into this as its been 4 days since then and no action is being taken from Mobikwik people. My Mobikwik ID is [protected]@gmail.com Transaction Id [protected] Amount RS 1235 Thank You Chandan Jha
                                Mobikwik customer support has been notified about the posted complaint.
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                                  sambitmohanty86
                                  from Mumbai, Maharashtra
                                  Dec 3, 2014
                                  Resolved
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                                  Address: Mumbai City, Maharashtra

                                  I made a electricity bill payment on sep month of Rs 1030, it showed transaction unsuccessful bt i havnt received money.again i made a payment in oct month of Rs1650 for the payment of electricity bill.this time it showed payment successful bt recently i got a letter from reliance energy office that bill hasnt paid.so kindly look into this matter and refund my Rs2680.My contact number is [protected].Transaction id is [protected].Email id is sambit.[protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    kavita2202
                                    from Pune, Maharashtra
                                    Dec 3, 2014
                                    Resolved
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                                    Resolved

                                    Address: Palwal, Haryana

                                    Dear sir i m mobikwik user on 1 dec some one stolen my father debit card information and do traction of your site with the help of that information i want to collect some information about that fake person plz sir try to understand my problem and ur the only one who can help me to caught that thief by giving me the information about that person who stolen my father information like ip address mac address and order details that person do on your site i[censored] can revert back the traction from that debit card i will be very greatful to u these are some information for detecting that person information. 1 [protected] is debit card no 2 date of txn was 1 dec 2014 time after 8 am Pos 70003399 txn #[protected] traction of rs 10 Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005453 txn #[protected] traction of rs 4999 Pos 70005453 txn #[protected] Traction of rs 4999 3 amount of traction was 20008 4 traction from sbi debit card 5 bank sbi branch palwal And my contact no is [protected] Plz i[censored] can help me i will be very thankful to you And i[censored] cancel this traction i will be very greatefull to u sir.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Mobikwik customer support has been notified about the posted complaint.
                                    hello mam aapke sath jo hua same with my brother
                                    this is fake no.. 1st...[protected]...2nd...[protected]
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                                      kavita2202
                                      from Pune, Maharashtra
                                      Dec 3, 2014
                                      Resolved
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                                      Resolved

                                      Address: Palwal, Haryana

                                      [protected]@gmail.com Search Apps Notifications Google+ Gmail Photos YouTube Calendar Drive Transit News Tasks Translate Books Orkut even more » Gmail Google+ Calendar Web more Sent Mail Complaint againts ciber crime kavita dagar to Partners 15 hours agoDetails Dear sir i m mobikwik user on 1 dec some one stolen my father debit card information and do traction of your site with the help of that information i want to collect some information about that fake person plz sir try to understand my problem and ur the only one who can help me to caught that thief by giving me the information about that person who stolen my father information like ip address mac address and order details that person do on your site i[censored] can revert back the traction from that debit card i will be very greatful to u these are some information for detecting that person information. 1 [protected] is debit card no 2 date of txn was 1 dec 2014 time after 8 am Pos 70003399 txn #[protected] traction of rs 10 Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005453 txn #[protected] traction of rs 4999 Pos 70005453 txn #[protected] Traction of rs 4999 3 amount of traction was 20008 4 traction from sbi debit card 5 bank sbi branch palwal And my contact no is [protected] Plz i[censored] can help me i will be very thankful to you And i[censored] cancel this traction i will be very greatefull to u sir.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
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