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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 332

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K
kavita2202
from Pune, Maharashtra
Dec 3, 2014
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Address: Palwal, Haryana

[protected]@gmail.com Search Apps Notifications Google+ Gmail Photos YouTube Calendar Drive Transit News Tasks Translate Books Orkut even more » Gmail Google+ Calendar Web more Sent Mail Complaint againts ciber crime kavita dagar to Partners 15 hours agoDetails Dear sir i m mobikwik user on 1 dec some one stolen my father debit card information and do traction of your site with the help of that information i want to collect some information about that fake person plz sir try to understand my problem and ur the only one who can help me to caught that thief by giving me the information about that person who stolen my father information like ip address mac address and order details that person do on your site i[censored] can revert back the traction from that debit card i will be very greatful to u these are some information for detecting that person information. 1 [protected] is debit card no 2 date of txn was 1 dec 2014 time after 8 am Pos 70003399 txn #[protected] traction of rs 10 Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005453 txn #[protected] traction of rs 4999 Pos 70005453 txn #[protected] Traction of rs 4999 3 amount of traction was 20008 4 traction from sbi debit card 5 bank sbi branch palwal And my contact no is [protected] Plz i[censored] can help me i will be very thankful to you And i[censored] cancel this traction i will be very greatefull to u sir.
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
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    pintukr1994pk
    Dec 2, 2014
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    Resolved

    Address: Patna, Bihar

    Sir, I have recharged tomorrow night first 50 rupees, ref:[protected] time 3:47am date 02:12:2014 and next 10 rupees, ref :[protected] at 3:36am same date.i have received only message and balance has cut by my account so you give me balance in my mobile no.[protected] Idea neither i never use it app for recharge, i hope you solve my problems, thanks my email pintukr1994.[protected]@gmail.com
    Aug 14, 2020
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
    1Star
    You just refund my balance neither i complain in police station and just cut 150 in my account company

    Mobikwik — money transaction

    my money send to some this no unknowingly i send to this no [protected] to money if any possible is there please refund my money to my wallet

    Mobile

    I Have Pay Of Rupees 2831 On Mobikwik Tata Photon Plus But Bill Not Pay And I Have Not My Money Bank In Mobikwik Please help me to back my money in mobikwik wallet

    complaint against

    Mobiwiki transaction no 674268, 674401, 674573, 675375 My sbi a/c [protected] was illegally used for the above transactions and debited the a/c. Please do the necesary action against it. My no [protected]

    bill pay not success

    BMKW[protected] my transaction id my amount 1522 gspc gas bill pay not success and not refund my belence... my ragister e mail id - [protected]@gmail.com

    100% cash back cheating with shopclues

    Mobikwick persons deducted my wallet money without my permission, And also the persons cheating the customers with fake offer for transations. they cheate the people Please take a action on the walllet and bane the wallet rom india

    please unblock my mobikwik wallet

    Sir please unblock my mobikwik wallet. My I'd is [protected]@gmail.com

    unsuccessful refund

    Sir I have money on wwallet 103 rs.but recharge unsuccessful .please refund my money in my acc or recharge it now

    PAYMENT IS DEBIT FOR MY BANK ACCOUNT..BUT RECHARGE NOT DONE.PLZ PAY FOR MY MONEY

    I KARAN KAPOOR, PAYMENT IS DEBIT FOR MY BANK ACCOUNT RS 123, BUT RECHARGE NOT DONE.PLZ PAY FOR MY MONEY. PLZ HELP ME..

    Amount Debited From My Account Rs 200

    On 3/06/2014 I've have added 200 rs through SBI Internet banking to my a/c kallool.[protected]@gmail.com and money was deducted from my Bank a/c but does not included in my mobikwik a/c..Please help.

    Balance is not added into my account

    I done Rs.230 recharge to my airtel no. [protected].yesterday i.e on 18-09-14 Plz solve my problem immediately
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      J
      jointheprofit
      from Delhi, Delhi
      Dec 2, 2014
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      Address: New Delhi, Delhi

      Dear sir/madam, I pay thorough wallter of my MTNL bill amount 954 (details attached in jpg file) phone no: 23695273 amount: 954 Transaction: AMKW[protected] but still in MTNL website its showing pending, i just would like to ask how much days it take to complete the process??? i need urgent reply. thanx RAJNEESH
      Mobikwik customer support has been notified about the posted complaint.
      Dec 03, 2014
      Updated by jointheprofit
      best solution... amazing service... thanx
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        J
        Joseph Selvan
        from Anand, Gujarat
        Dec 1, 2014
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        Address: Pune, Maharashtra

        I tried to add the amount of Rs.1000 three times (total Rs.3000) in my mobikwik wallet, however it has not been added to it and the amount of Rs.3000 has been deducted from my bank account on 28/11/2014. I have raised ticket for the same case on the same day also, however I did not get contacted by any one from Mobikwik team. This is ridiculous, you have taken my money and not contacting us is not correct. Here are my details Email address: joseph.[protected]@gmail.com, Mobile No: [protected]/[protected]. The timings and details of the transactions are here 11:15:56/04290, 11:18:39/04534, 11:21:22/04809. Please rectify it and refund my money (Rs.3000) very quickly.
        Mobikwik customer support has been notified about the posted complaint.
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          S
          SweetMadhu19
          from Bangalore, Karnataka
          Dec 1, 2014
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          Resolved

          Address: Bangalore, Karnataka

          Hello, I have added Rs.150 in mobikwik wallet and tried to redeem as per the offer "Add Rs. 150 to Wallet and Get Rs. 150 Cash back (New Users Only)". But it didn't Happen. I have raised TICKET #1617810 on Mobikwik to refund my amount back and close the account. But have not received any response for the same. Please resolve the Ticket asap. Thanks, Madhu
          Complaint marked as Resolved 
          I have commented the Ticket Number on Mobikwik Page, Facebook. And then they took it further and solved it. It took almost 1 month to solve the ticket. They should have Customer Care Number otherwise they should provide response over the mails.
          Mobikwik customer support has been notified about the posted complaint.
          This Issue has not been resolved yet. Its cheating.
          Looking for a sooner resolution
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            R
            raval samir
            from Bhubaneshwar, Odisha
            Nov 30, 2014
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            Address: Vadodara, Gujarat

            I had recharge my airtel dth tv recharge of Rs 2530.00 on 28/11/2014. amount is debited form my mobikwik account but my airtel dth has been not recharged. my airtel dth's costumer id is: [protected]. and my tranx ref is: [protected]. please help me to recharge my airtel dth tv or credit my balance in my mobikwik account. my e mail id is: [protected]@yahoo.com my mobil no is: [protected]
            Mobikwik customer support has been notified about the posted complaint.
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              R
              rohotjain001
              Nov 29, 2014
              Resolved
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              Address: Ludhiana, Punjab

              Hello I have Rs 249 in my mobikwik wallet which i wanted to get refunded in my bank account. I lodges a complaimt for it here yesterday after which I got a call from [protected] saying that they are calling from mobikwik and they will refund money in my bank account after i give them the whole bank account and debit card details with debit card password and the secret secure code of debit card. Why will i give them my secret information They should refund money directly in my bank account without asking secret details of bank account. Till now.i didnt get my money refunded. Kindly help me Registered email.with mobikwik is [protected]@yahoo.com
              Aug 14, 2020
              Complaint marked as Resolved 
              Mobikwik customer support has been notified about the posted complaint.
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                rohotjain001
                Nov 29, 2014
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                Address: Ludhiana, Punjab

                Hello I have Rs 249 in mobikwik wallet but cant recharge my mobile [protected] dont know why. I have lodged complaint several times but got no.response. I think mobikwik is making fool. So i want my money refunded back to my bank account as soon as possible Thanx Rohit jain Registered mobile [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Mobikwik customer support has been notified about the posted complaint.
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                  K
                  ksr6040
                  from Vepagunta, Andhra Pradesh
                  Nov 29, 2014
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh

                  I have created my mobikwik account on 19th nov 2014 as i wanted to purchase an item worth Rs.20, 000/- in ebay.In your terms i have seen that one can add upto Rs.50, 000/-. So, i have added Rs.10, 000/- first.Later on it didn't let me add the remaning amount. I have lodged a ticket on 19th nov 2014 and you replied that once in a month, one can add upto Rs.10000/-. So, again i have lodged a ticket on 20th november 2014 requesting the refund of my amount Rs.10, 000/- to my bank account.I have not received any response. Again i have lodged couple of requests regarding the same issue of refund. Till now, you have not replied me regarding the ticket. How would i request my refund i[censored] dont respond? please let me know the status of my refund.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
                  When I recharge my number I get only this massage (Thank you
                  for using your SBI Debit Card 622XX5062 for a purchase worth Rs655 on POS
                  [protected] at One Mobikwik Systems txn#[protected].
                  Time: 11-Nov-14 1:08:13 AM)

                  But I didn’t get any amount of recharge.

                  Can you please refund my money (655rs) back in my account.
                  Order no MN[protected] .
                  Date and time 11-Nov-2014 12:20AM
                  Mobile [protected].
                  yesterday i make complaint like this "(When I recharge my number I get only this massage (Thank you for using
                  your SBI Debit Card 622XX5062 for a purchase worth Rs655 on POS
                  [protected] at One Mobikwik Systems txn#[protected].
                  Time: 11-Nov-14 1:08:13 AM)
                  But I didn’t get any amount of recharge.
                  Can you please refund my money (655rs) back in my account.
                  Order no MN[protected] .
                  Date and time 11-Nov-2014 12:20AM
                  Mobile [protected].)"

                  they reply my with this massage
                  "Thank you for taking out time to write to us.
                  We understand your concern of Payment update. We would like to inform you that Payment has already been updated to your MobiKwik Wallet.
                  Please check your Wallet Balance to confirm the same.
                  You must have received an email with complete details of the Payment update.
                  MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us.
                  thank you for choosing MobiKwik.
                  Regards
                  MobiKwik Team
                  "We take pride in serving our valued customers"

                  BUT I DIDN'T HAVE ANY WALLET HOW I CHECK MY BALANCE. I REQUEST THEM TO HELP ME BUT THEY DIDN'T GIVE ME ANY ANSWER
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                    A
                    Ajay.thumbar
                    from Anand, Gujarat
                    Nov 28, 2014
                    Resolved
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                    Resolved

                    Address: Junagadh, Gujarat

                    There is 82 Rs balance in my mobikwik wallet... But when i for the sign in then there's error that your paasis incorrect... But when i go to change my password through OTP... There's again and again blank page appears... When i complain to mobikwik then mobikwik give me ticket no.. But when i go for track my ticket.. Then they said sing in first... But there's a problem about sign in already... Now what can i do for this situation... I m very sad from this experience...
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      Md. Lukman
                      from Chennai, Tamil Nadu
                      Nov 28, 2014
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                      Address: New Delhi, Delhi

                      Dear Mobikwik Team, I am new user of Mobikwik app. 28 Nov. 7.30pm, I have add money Rs. 150 & received Rs 150 extra in my account through coupon. When I recharge all amount on my mobile no. [protected]. I have not received any kind of recharge or refund money in my wallet. Please solve my problem urgently.
                      Mobikwik customer support has been notified about the posted complaint.
                      Nov 28, 2014
                      Updated by Md. Lukman
                      I HAVE RECEIVED CALL FROM YOUR BEHALF (M) : [protected] ... HE IS ASKING MY A/C ... ATM PIN ... OTP.. PLEASE CHECK EMAIL ID BELOW [protected]@gmail.com... PLEASE CHECK
                      Mene 10/11/2014 ko sham lagbhag 5:50pm pr mobikwik ki thru yepme.com se 1186/. Ki shoping ki thi lekin mere a/c se balence kat gaya pr yepme wale kah rahe h ki mobikwik ne hame payment ni ki h aap turant yepme ko payment kare taki wo mujhe mera product send kr sake
                      I had made the following payments by using mobikwik wallet. But the 10%cashback was not been credited to my account till now

                      31/05/2015 20:52:21 hours Wallet Debit to shopclues Transaction Id 54626291
                      amount --148

                      09/06/2015 09:44:19 hours Wallet Debit to shopclues Transaction Id 55937885
                      amount --;131

                      09/06/2015 14:38:50 hours Wallet Debit to shopclues Transaction Id 55960347 amount --408

                      my email --; [protected]@gmail.com
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                        V
                        vivk ASF
                        from Mumbai, Maharashtra
                        Nov 27, 2014
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                        Address: Bangalore, Karnataka

                        I have created a account in mobikwik and loaded 150 in wallet through Mobile app.I had a code for cashback of 150RS when I try to redeem it didn't work. I tried reaching customer care but they didnt reply I dont know whether Mobikwil is trusted site or a cheater
                        Mobikwik customer support has been notified about the posted complaint.
                        Poor service from mobikwik
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                          M
                          muhammed nihal
                          Nov 27, 2014
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                          Address: Thiruvananthapuram, Kerala

                          On 26.11.2014 I had done a recharge of Rs.155 to my BSNL Number [protected] and recharge was unsuccessful. But amount is withdrawn from my banks account and transfered to Mobikwik wallet. How can I re-transfer the amount to bank?. Same number is activated on the account. Email- [protected]@gmail.com
                          Mobikwik customer support has been notified about the posted complaint.
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                            6
                            6585
                            from Gurgaon, Haryana
                            Nov 25, 2014
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                            Address: Pune, Maharashtra

                            I was orderd on ebay on 25/11/2014 of an amount rs.375 and make payment threw mobikwik order id AMBK[protected] amount is debited in account but ebay says no payment receive i complain on site ticket id is 1593081 but not resolved please do something about it...and refund my amount
                            Mobikwik customer support has been notified about the posted complaint.
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                              M
                              Milind Kaulgud
                              from Mumbai, Maharashtra
                              Nov 25, 2014
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                              Address: Mumbai City, Maharashtra

                              On 22-Oct-2014, I tried to add Rs. 500 to my wallet from my app on the phone. I never received a confirmation and hence no money was credited to the wallet. I tried again and was able to add Rs. 500 to my wallet. According to Mobikwik, I performed one transaction of Rs. 500. However, in my credit card statement, I see that there are two debit entries of Rs. 500 each by Mobikwik. Please rectify this.
                              Mobikwik customer support has been notified about the posted complaint.
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                                B
                                bike_me_121
                                from Delhi, Delhi
                                Nov 24, 2014
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Dear Sir, Due to my busy professional schedules, i selected mobikwik.com site to pay my electricity bill to NDPL in against to CA Number [protected].I have done one transaction of Rs. 3800/- to NDPL on[protected] from Mobikwik site.Money has been deducted from my bank A/c immediately on[protected]. During doing payment, i got a email from mobikwik to verify my identity by Driving License, i had sent them scanned attested copy of Driving License. Later, money had been deducted immediately, in return i didn't get confirmation that payment has been made or not. In night i checked my bank about it. They said payment has been cleared and i was told by bank, it will reflect in NDPL A/c in two - three days.I didn't check NDPL till yesterday weather they received my payment or not. I checked yesterday on[protected] with NDPL about the amount after receiving the new bill without reflecting my previous payment of Rs.3800. NDPL Customer care executive said there is no money reflecting / received. They did not receive any payment with the above said amount.I am on Risk of disconnection of Electricity of my home. Earlier i was using www.paytm.com for paying bills and mobile recharges. I never faced this kind of harrasment from www.paytm.com and with every transaction they issued me receipt of payment.But these mobikwik.com is not providing any receipt. I trusted www.mobikwik.com and done the payment. From my side i assumed money will reach at right destination. Now after checking after 26 odd days, i came to know money has not reached yet at right destination (NDPL). They don't have any customer care number to file the complaint, they have just a email address for queries. I had sent them four emails since yesterday ie:[protected]. it's 1:30 p.m. now of[protected] and still i didn't get any information about anything from mobikwik.comI still don't know where my money is, after 27 days? they didn't email me any receipt or failure receipt of the transaction done or not? Nothing. I am still in dark.Need proper solution of this. I appreciate, if it can be solved in proper way I request you to see this matter. Manish Arora [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  V
                                  Vanaroja
                                  from Gurgaon, Haryana
                                  Nov 24, 2014
                                  Resolved
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                                  Resolved

                                  Address: Nagapattinam, Tamil Nadu

                                  Hi Sir/Mam, This is karthikeyan. I have paid the TATA AIA Life policy amount of Rs 4716 through Mobikwik site on 22nd Sptember 2014. But still now this amount was not credited to the respective person. They confirmed to said that policy is in almost lapsed. Please check it and get back to me as soon as possible since almost 2 month was gone. I have shown the Narration point below when i am paid the amount by online SBI net banking. As well as they also confirmed no one amount was reback in my account. Date Narration Debit Balance (22-Sep-2014) POS PRCH POS[protected] WWW MOBIKWIK COM NEW DEL 4, 716.00 54.03 Policier Name: R. Vanaroja Policy Number: C[protected] regards karthikeyan
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    md_rafat2
                                    Nov 22, 2014
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                                    Address: Allahabad, Uttar Pradesh

                                    Sir /Mam, my recharge was unsuccessful but money got debited from walle tmy details are Transaction ID - [protected] Trans. Type - Debit from wallet Service Description - Prepaid mobile recharge Service Id -[protected] Transaction Date - Sat Nov 22, 13:32:06 Transaction Amount - Rs 193 Wallet Balance - Rs 56 Wallet type - Semi Closed
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      fasilxsight
                                      from Warangal, Telangana
                                      Nov 21, 2014
                                      Resolved
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                                      Resolved

                                      My wallet balance was Rs.65...today is 21/11/2104 at 7:30 pm I added Rs.200 to ny wallet..so net wallet balance showed 265..ok...then I went to charge a mobile with Rs.199...i typed tht number..it was an IDEA operator number...already when I typed tht number, the default operator selection was showed as idea in that operator column ...then I typed 199 in the amount column...and clicked on recharge...thn wallet balance got deducted by 199 and balance showed as 66...ok..bt till this second tht mobile is not got recharged tht Rs.199...thn I searched on transaction history details...thn I noticed tht, the transaction number and amount is correct But in the place of operator name idea, bsnl is showed...how it happened...i selected it idea already in the time of recharge...what the foolishness are u dealing...answer me...and kindly solve my this issue...its a mistake from ur side I know...plsss...dnt make us irritated...kindly resolve it soon... Transaction id:[protected] and I say one thing...the number that I charged was an idea operator network sim... having mobile number portability its confirmed tht surely there shudnt hav this same mobile number in bsnl operator network...so that recharge shud be a invalid one too... Pls kindly refund that amount of 199 to my wallet anyhow...and I will do tht recharge of idea 199 from an shop...else I don't hav any option, because it may get late mobikwik to resolve my fund issue...so plssss refund it to my current mibikwik wallet...and I wll say one more, if mobikwik is not ready to resolve my this request, its not a problem, there another online recharge apps in the store like paytm, free charge etc..i wll opt tht, and I wll accept tht loss of 199...bt never use and promote this mobikwik... Issued Transaction id:[protected] ( me selected idea as the operator to get charged bt mobikwik did the charge with operator as bsnl..so my idea number is nit charged yet). contact me @ [protected] Email: [protected]@gmail.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        gm_77728
                                        from Delhi, Delhi
                                        Nov 21, 2014
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                                        Address: New Delhi, Delhi

                                        Dear sir/madam, My 2g recharge is (amount 101) is successful but 2g data is not transfered. But my balance is deduct my mobikwik wallet. my current balance is 396. My recharged mobile no. is [protected]. Please my cut balance is refund my mobikwik wallet. Thanks & regard, Gurpreet singh
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Dear sir/madam
                                        My 2g recharge amount is (101) successful but 2g data is not transfered. My balance is deducted my wallet balance. my current balance is 396. My recharged no. is [protected]. this no is my friend. Please my cut balance is refund my mobikwik wallet. Any other Query please call my peraonal no. [protected].
                                        Thanks & regard
                                        Gurpreet singh
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