Mobikwik Complaints & Reviews

Sir, I have recharged tomorrow night first 50 rupees, ref:[protected] time 3:47am date 02:12:2014 and next 10 rupees, ref :[protected] at 3:36am same date.i have received only message and balance has cut by my account so you give me balance in my mobile no.[protected] Idea neither i never use it app for recharge, i hope you solve my problems, thanks my email pintukr1994.[protected]@gmail.com

Dear sir/madam, I pay thorough wallter of my MTNL bill amount 954 (details attached in jpg file) phone no: 23695273 amount: 954 Transaction: AMKW[protected] but still in MTNL website its showing pending, i just would like to ask how much days it take to complete the process??? i need urgent reply. thanx RAJNEESH

I tried to add the amount of Rs.1000 three times (total Rs.3000) in my mobikwik wallet, however it has not been added to it and the amount of Rs.3000 has been deducted from my bank account on 28/11/2014. I have raised ticket for the same case on the same day also, however I did not get contacted by any one from Mobikwik team. This is ridiculous, you have taken my money and not contacting us is not correct. Here are my details Email address: joseph.[protected]@gmail.com, Mobile No: [protected]/[protected]. The timings and details of the transactions are here 11:15:56/04290, 11:18:39/04534, 11:21:22/04809. Please rectify it and refund my money (Rs.3000) very quickly.

Hello, I have added Rs.150 in mobikwik wallet and tried to redeem as per the offer "Add Rs. 150 to Wallet and Get Rs. 150 Cash back (New Users Only)". But it didn't Happen. I have raised TICKET #1617810 on Mobikwik to refund my amount back and close the account. But have not received any response for the same. Please resolve the Ticket asap. Thanks, Madhu

I had recharge my airtel dth tv recharge of Rs 2530.00 on 28/11/2014. amount is debited form my mobikwik account but my airtel dth has been not recharged. my airtel dth's costumer id is: [protected]. and my tranx ref is: [protected]. please help me to recharge my airtel dth tv or credit my balance in my mobikwik account. my e mail id is: [protected]@yahoo.com my mobil no is: [protected]

Hello I have Rs 249 in my mobikwik wallet which i wanted to get refunded in my bank account. I lodges a complaimt for it here yesterday after which I got a call from [protected] saying that they are calling from mobikwik and they will refund money in my bank account after i give them the whole bank account and debit card details with debit card password and the secret secure code of debit card. Why will i give them my secret information They should refund money directly in my bank account without asking secret details of bank account. Till now.i didnt get my money refunded. Kindly help me Registered email.with mobikwik is [protected]@yahoo.com

Hello I have Rs 249 in mobikwik wallet but cant recharge my mobile [protected] dont know why. I have lodged complaint several times but got no.response. I think mobikwik is making fool. So i want my money refunded back to my bank account as soon as possible Thanx Rohit jain Registered mobile [protected]

I have created my mobikwik account on 19th nov 2014 as i wanted to purchase an item worth Rs.20, 000/- in ebay.In your terms i have seen that one can add upto Rs.50, 000/-. So, i have added Rs.10, 000/- first.Later on it didn't let me add the remaning amount. I have lodged a ticket on 19th nov 2014 and you replied that once in a month, one can add upto Rs.10000/-. So, again i have lodged a ticket on 20th november 2014 requesting the refund of my amount Rs.10, 000/- to my bank account.I have not received any response. Again i have lodged couple of requests regarding the same issue of refund. Till now, you have not replied me regarding the ticket. How would i request my refund i[censored] dont respond? please let me know the status of my refund.

There is 82 Rs balance in my mobikwik wallet... But when i for the sign in then there's error that your paasis incorrect... But when i go to change my password through OTP... There's again and again blank page appears... When i complain to mobikwik then mobikwik give me ticket no.. But when i go for track my ticket.. Then they said sing in first... But there's a problem about sign in already... Now what can i do for this situation... I m very sad from this experience...

Dear Mobikwik Team, I am new user of Mobikwik app. 28 Nov. 7.30pm, I have add money Rs. 150 & received Rs 150 extra in my account through coupon. When I recharge all amount on my mobile no. [protected]. I have not received any kind of recharge or refund money in my wallet. Please solve my problem urgently.

I have created a account in mobikwik and loaded 150 in wallet through Mobile app.I had a code for cashback of 150RS when I try to redeem it didn't work. I tried reaching customer care but they didnt reply I dont know whether Mobikwil is trusted site or a cheater

On 26.11.2014 I had done a recharge of Rs.155 to my BSNL Number [protected] and recharge was unsuccessful. But amount is withdrawn from my banks account and transfered to Mobikwik wallet. How can I re-transfer the amount to bank?. Same number is activated on the account. Email- [protected]@gmail.com

I was orderd on ebay on 25/11/2014 of an amount rs.375 and make payment threw mobikwik order id AMBK[protected] amount is debited in account but ebay says no payment receive i complain on site ticket id is 1593081 but not resolved please do something about it...and refund my amount

On 22-Oct-2014, I tried to add Rs. 500 to my wallet from my app on the phone. I never received a confirmation and hence no money was credited to the wallet. I tried again and was able to add Rs. 500 to my wallet. According to Mobikwik, I performed one transaction of Rs. 500. However, in my credit card statement, I see that there are two debit entries of Rs. 500 each by Mobikwik. Please rectify this.

Dear Sir, Due to my busy professional schedules, i selected mobikwik.com site to pay my electricity bill to NDPL in against to CA Number [protected].I have done one transaction of Rs. 3800/- to NDPL on[protected] from Mobikwik site.Money has been deducted from my bank A/c immediately on[protected]. During doing payment, i got a email from mobikwik to verify my identity by Driving License, i had sent them scanned attested copy of Driving License. Later, money had been deducted immediately, in return i didn't get confirmation that payment has been made or not. In night i checked my bank about it. They said payment has been cleared and i was told by bank, it will reflect in NDPL A/c in two - three days.I didn't check NDPL till yesterday weather they received my payment or not. I checked yesterday on[protected] with NDPL about the amount after receiving the new bill without reflecting my previous payment of Rs.3800. NDPL Customer care executive said there is no money reflecting / received. They did not receive any payment with the above said amount.I am on Risk of disconnection of Electricity of my home. Earlier i was using www.paytm.com for paying bills and mobile recharges. I never faced this kind of harrasment from www.paytm.com and with every transaction they issued me receipt of payment.But these mobikwik.com is not providing any receipt. I trusted www.mobikwik.com and done the payment. From my side i assumed money will reach at right destination. Now after checking after 26 odd days, i came to know money has not reached yet at right destination (NDPL). They don't have any customer care number to file the complaint, they have just a email address for queries. I had sent them four emails since yesterday ie:[protected]. it's 1:30 p.m. now of[protected] and still i didn't get any information about anything from mobikwik.comI still don't know where my money is, after 27 days? they didn't email me any receipt or failure receipt of the transaction done or not? Nothing. I am still in dark.Need proper solution of this. I appreciate, if it can be solved in proper way I request you to see this matter. Manish Arora [protected]

Hi Sir/Mam, This is karthikeyan. I have paid the TATA AIA Life policy amount of Rs 4716 through Mobikwik site on 22nd Sptember 2014. But still now this amount was not credited to the respective person. They confirmed to said that policy is in almost lapsed. Please check it and get back to me as soon as possible since almost 2 month was gone. I have shown the Narration point below when i am paid the amount by online SBI net banking. As well as they also confirmed no one amount was reback in my account. Date Narration Debit Balance (22-Sep-2014) POS PRCH POS[protected] WWW MOBIKWIK COM NEW DEL 4, 716.00 54.03 Policier Name: R. Vanaroja Policy Number: C[protected] regards karthikeyan

Sir /Mam, my recharge was unsuccessful but money got debited from walle tmy details are Transaction ID - [protected] Trans. Type - Debit from wallet Service Description - Prepaid mobile recharge Service Id -[protected] Transaction Date - Sat Nov 22, 13:32:06 Transaction Amount - Rs 193 Wallet Balance - Rs 56 Wallet type - Semi Closed

My wallet balance was Rs.65...today is 21/11/2104 at 7:30 pm I added Rs.200 to ny wallet..so net wallet balance showed 265..ok...then I went to charge a mobile with Rs.199...i typed tht number..it was an IDEA operator number...already when I typed tht number, the default operator selection was showed as idea in that operator column ...then I typed 199 in the amount column...and clicked on recharge...thn wallet balance got deducted by 199 and balance showed as 66...ok..bt till this second tht mobile is not got recharged tht Rs.199...thn I searched on transaction history details...thn I noticed tht, the transaction number and amount is correct But in the place of operator name idea, bsnl is showed...how it happened...i selected it idea already in the time of recharge...what the foolishness are u dealing...answer me...and kindly solve my this issue...its a mistake from ur side I know...plsss...dnt make us irritated...kindly resolve it soon... Transaction id:[protected] and I say one thing...the number that I charged was an idea operator network sim... having mobile number portability its confirmed tht surely there shudnt hav this same mobile number in bsnl operator network...so that recharge shud be a invalid one too... Pls kindly refund that amount of 199 to my wallet anyhow...and I will do tht recharge of idea 199 from an shop...else I don't hav any option, because it may get late mobikwik to resolve my fund issue...so plssss refund it to my current mibikwik wallet...and I wll say one more, if mobikwik is not ready to resolve my this request, its not a problem, there another online recharge apps in the store like paytm, free charge etc..i wll opt tht, and I wll accept tht loss of 199...bt never use and promote this mobikwik... Issued Transaction id:[protected] ( me selected idea as the operator to get charged bt mobikwik did the charge with operator as bsnl..so my idea number is nit charged yet). contact me @ [protected] Email: [protected]@gmail.com

Dear sir/madam, My 2g recharge is (amount 101) is successful but 2g data is not transfered. But my balance is deduct my mobikwik wallet. my current balance is 396. My recharged mobile no. is [protected]. Please my cut balance is refund my mobikwik wallet. Thanks & regard, Gurpreet singh

I tried to place an Order with Dominos Pizza. My order failed and I was told that I would get a refund. On 18th November I got a mail from Dominos saying that they had refunded the amount on 17th Nov. I could not find the amount in my wallet. Amount Rs: 442 Refund was for transaction: AMBK[protected] Please make it fast