Mobikwik Complaints & Reviews

Hello Sir/Mam
Someone Used my Mobikwik account and used all my zip wallet balance (rs22240).I tried to call customer care many times but not connected, I complained on this mail ([protected]@mobikwik.com) also but no reply came from there.There after I have complained in cybercrime cell. and I have complaint same in Mobikwik help section, there after my Mobikwik account disabled by your side.But no action has been taken from your side, and again and again threatening calls are being made from your side to pay the amount used, and the penalty is also increasing which is gone 22240 to 25990. So I am requested you to kindly take action on this, otherwise kindly find out its solution.

I have paid the amount for the ZIP 2054/- and it is not reflected they said to wait for 7-8 days and contact the bank . now it has been 12 days i still not get the refund the bank says that the payment is sucessful to mobikwik i have attached the screenshot of payment PLEASE REFUND MY AMOUNT :

Amount due for service provider is TPDDL with connection no -[protected] with a due amount of 16700 for which I was able to use Supercash of 35, hence the asking was 16665 for the payment to be made, but while using my card for the payment it has deducted amount of 17044.43 which is likely to be 379.43 extra charged by Mobikwik.

This is a complaint regarding credit card bill payment. An amount of 25000 rs paid towards hdfc credit card bill on Wednesday 15th June 2022 with order I'd MBK[protected] operator reference number given by mobikwik[protected]. So far the paid amount not reflecting against my credit card. Very disappointed and pathetic credit card payment services this by mobikwik.

I have placed an order in Dominos dated 14.06.2022 at 9:13pm for Rs. 797 through mobikwik app using upi transaction mode. The amount have been debited from my bank account but the order was not placed.

I tried to contact customer care in night only but they were closed. Then I tried mobikwik help to raise concern but not received any response.

On 15.06.2022 I contacted customer care and I have been told that the complaint have been escalated and the response will be received within 10 working days. Although customer care executive have not provided any complaint no. for future reference and follow up.

At evening I have received a message on mobikwik help that the transaction have been successfull from their end and I should verify with Dominos for success status of my verification.

The order was not confirmed with the Dominos and I have to reorder the same for which I have done payment through paytm app at 9:40pm.

Kindly look into the matter as I am not getting any positive response from the mobikwik team.

First of all there was a refund from Makemytrip amount 1310 dated 11may they have not refunded yet

Now second issue i did the transaction of 1448 on 9th june but it got pending from mobikwik that is confirmed by Mobikwik executive and committed that refund will be given back to you in 24 hours now again they are declining amount of 1448.

They are just eating customer money nothing else. Need my money back at any cost.

I am facing that i have not activated the mobikwik service but there is showing loan at my cibil score so do help me for this issue

I had opted for a boost loan from Mobikwik of Rs 30, 000 during the month of November 2021.

The loan duration was of 6 months and I had duly paid all the payments w.r.t the boost loan.

In spite of Making all the payments, I’m still getting alerts on behalf mobikwik asking me to complete my loan with a ‘zaakpay’ link which seems completely fraudulent.

The app reflects I have made all the payments however I am still getting constant reminders on behalf pf MobiKwik, to the point where people are constantly calling and threatening me to complete my loan, and when I inform them that I have made the payments, they resort to name-calling, abuses & Hindi slangs.

This is next level harassment from mobikwik, I tried reaching out to their managers and tried reaching out to the help desk, however no one has found the time to respond to me, I even get texts from mobikwik at 1 o clock in the night.

I want to lodge a serious complaint against mobikwik for harassing their customers.

I paid credit card bill of 25000 but it is not proceesed but amount debited i need refund of 25000 which is huge amount
Ref no:[protected]
Mobikwik

Transfer Details
Transfer From : SAVING A/c - XXXXXXXXXXX6415
Date of Transaction : 11 Jun 2022
Debit Amount : ₹ 5, 634.00
Remarks : POS ONE MOBIWIK SYSTEM PVT Gurgaon
These are the details of my transaction
I made payment for Yatra booking through MobiKwik, my amount was transferred to MobiKwik system pvt but my ticket was not booked
It’s already 4days I need my refund as soon as possible
Please make it fast

Actually I buy a policy and it’s instalment was 13715 something and paying through Mobiwik zip after 3 days suddenly my policy was cancel and refund was initiated by company but the amount was not credited in wallet or account.

They never told me that for first there is any activation fees for Zip money, and while doing shopping on Myntra, I choose to pay payment as a Mobikwik gateway from my bank account but they directly paid bill by Zip money/Pay later money and asking me to repay the payment with extra charges in name of so-called activation fees.

I was ordering a shoes I chose mobikwik payment option through upi. It requested money on google pay I paid after that order didn't placed and money also got deducted.

Please refer screenshots and help 1315 rs

I m booking flight ticket from Yatra.com, and I started my payment through MobiKwik app, unfortunately the payment was failed..but my money 5643 was debited
Transfer Details
Transfer From : SAVING A/c - XXXXXXXXXXX6415
Date of Transaction : 11 Jun 2022
Debit Amount : ₹ 5, 634.00
Remarks : POS ONE MOBIWIK SYSTEM PVT Gurgaon
This is my bank transaction

My money was debeted from my account but transtion was not done by me it was showing successful .the money was debeted by the mobiwik only the mobiwik was doing fruds, if my money was not refunded back to me I will not pay my emis to mobikwik

I did a credit card payment of 7500 via Rupay debit card on 18th May with order ID MBK[protected]. There was an offer for 100 cb on 5000 payment via Rupay debit card. But it is not credited. Customer care is clueless and not helping.

I have zip wallet payment before due date you can check on attach file mobile no [protected]

I paid credit card bill of 25000 on 4 june. It is not processed but amount deducted . i need refund, its a huge amount.

Phone no :- [protected]
Upi ref no :[protected]

Shown below
Cantacted to idfc first bank
They told mobiqick made

Through the mobikwik wallet, my money deducted from