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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Gurgaon
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122002

Mobikwik reviews & complaints page 41

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S
Srikanth1994
from Kalwakurthy, Andhra Pradesh
Jun 22, 2022
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Repayment not updated

Dear sir,
I am one of the user in Mobikwik app and issue is repayment not updated yet.i was make a payment of 3692 of my loan on 14th June 2022.
Order id : MBK[protected]
It not showing in repayment schedule plz solve my problem sir
Thank you...
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N
NabilNalakath
Jun 21, 2022
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Unable to Make payment, penalty Charged

Website:Mobikwik

I have been trying to repay my MobiKwik bill incurred for the electricity bill payment since two days.

None of the payment methods provided in the app are working. I tried UPI and i am not getting payment requests in the UPI apps.

I tried axis bank card, but it is saying International card supported !

I tried to raise a complaint in the app but it is showing error, try again when i try to use the...
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V
venkatpanthangi
from New Delhi, Delhi
Jun 21, 2022
Apr 30, 2023
This thread was updated on Apr 30, 2023
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Regarding Mobikwik Zip Balance

I tried to transfer amount(15000) through MobiKwik, but it showed pending. After that i searched in google for MobiKwick customer care number and i got one number and called [protected], i explained problem and he send OTP to add Rs.10 to my Wallet, he asked OTP and shared to him and added 10rs to my wallet.

After that asked me to install one software, I said no but he said if you installed this software your problem will solve...
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R
rubita rubita
Jun 20, 2022
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My mobikwik app login problem

Address:Tulsi nagar 2 nd line

Today my repament last day so please login my aap ....
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K
Kalvakuntla Kumar
Jun 20, 2022
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Cannot change my security pin with voter id

I am not able to my security pin. It asked for my voter id's last 5 characters. Its showing them incorrectly tho I have entered the correct characters. Please solve my issue as fast as possible.
Ticket Id[protected]...
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K
Kalvakuntla Kumar
Jun 20, 2022
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I am unable to change my security pin

I am not able to my security pin. It asked for my voter id's last 5 characters. Its showing them incorrectly tho I have entered the correct characters. Please solve my issue as fast as possible.
TICKET ID[protected]...
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K
Kalvakuntla Kumar
Jun 20, 2022
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Cannot change my security pin

I am not able to my security pin. It asked for my voter id's last 5 characters. Its showing them incorrectly tho I have entered the correct characters. Please solve my issue as fast as possible....
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N
Nishanth_S
from Bengaluru, Karnataka
Jun 20, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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Deactivate my ZIP account and Cancel Gold SIP and refund my amount

Address:bengaluru

Hello sir/Madam,

It's been almost 2 month since my account is disabled, still it's not activated. Last month may5th 1000rs had been deducted. Now this June 5th also 1000rs has been deducted from my zip wallet.. So please deactivate my ZIP account.so that money won't be deducted automatically and Please cancel the Gold SIP Deduction also i have cleared all the payment also please and refund my amount soon. Please take some...
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C
Customer Service Number964.1242.105
Jun 20, 2022
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Refunded

Thanks for...
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Address:H.No: 5-1-24, NH-9, Kukatpally, Hyderabad 500072

I made my credit card bill via mobikiwik through UPI and Mobikwik have deducted amount from bank account and as well as from the credit card as well....
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B
Bini ammu
Jun 20, 2022
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Mobikwik credit card has been blocked

My mobikwik credit card has been blocked by zaakpay without any reason. I had paid my emi before due date but still it had been blocked. So please unblock my card....
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E
Er.Anas
Jun 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund of Rs. 30,000 to Wallet

Hi,

I made a Zip Bill Repayment on 1st June 2022, which was paid using your Zip EMI Service.

The amount got deducted from my Mobikwik Wallet and I received the receipt but the bill wasn't settled yet.

Again on 3rd June 2022, I had to make the Zip Bill Repayment using UPI to settle the bill.

Now it has been 14 days since the first transaction done, and I didn't receive my refund...
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G
go4lalit
Jun 18, 2022
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Asking for penalty after payment done.

There was a fraud transaction of Rs 149/- from my Mobikwik pay late account in Dec-21 on my mobile no. [protected] .After complaint Mobikwik disable my account and I was not able to pay . But I paid Rs 149-/on 30/12/2021 through paytm with order no [protected] to its partner bank IDFC first bank of my loan account where my pay later loan account no.40541458 exist
But every month i got message from Mobikwik for payment with penalty.br...
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D
Jun 17, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Fraudulent service

Address:Registered Office. 5th Floor, HUDA City Centre, Metro Station, Sector 29, Gurugram, Haryana, 122001.

I paid 1448 to merchant on 9th june but the transaction was pending from mobikwik side as confirmed by mobikwik executive that they will refund in 24 hours its been 3 days nothing has refunded and there is one more refund which mobikwik got from make my trip of Rs 1310 that also been not given to me. Such a fraudulent service . Just playing with customer money...
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F
faslu76
from LUCKNOW, Uttar Pradesh
Jun 17, 2022
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Charging of exorbitant rates of interest on loans by registered / unregistered bodies

Address:Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003,
Website:mobikwik.com

I was given a mobikwik zip paylater limit of rs twenty two thousand rupees loan account number five four two four zero three seven nine in the month of march two thousand twenty two the zip paylater limit was used only fifteen days time is given to repay the full amount that was used ie 22000 rs, and if not paid due to some personal reason the levy huge amount of interest every fifteenth th day since then till now my zip paylater bill complete...
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J
Jithin Soman
Jun 17, 2022
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Hold My Cash

Address:J J NIVAS, ODANAVATTOM

Dear Sir

Last month I use 1100 bill and that I paid same day. Now your wallet show 3700 pending.
That amount by mistake I paid 3350 rs (2800+550)kindly send back my money

Please do need ful...
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R
Rajneesh15
Jun 17, 2022
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Someone Used My Mobikwik Zip Wallet Balance

Hello Sir/Mam
Someone Used my Mobikwik account and used all my zip wallet balance (rs22240).I tried to call customer care many times but not connected, I complained on this mail ([protected]@mobikwik.com) also but no reply came from there.There after I have complained in cybercrime cell. and I have complaint same in Mobikwik help section, there after my Mobikwik account disabled by your side.But no action has been taken from your side,...
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M
mm64
from satara, Maharashtra
Jun 17, 2022
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Urgent ! still not refunded the amount it has been 12 days

I have paid the amount for the ZIP 2054/- and it is not reflected they said to wait for 7-8 days and contact the bank . now it has been 12 days i still not get the refund the bank says that the payment is sucessful to mobikwik i have attached the screenshot of payment PLEASE REFUND MY AMOUNT :...
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P
Prateek36479144
Jun 16, 2022
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Extra Money charged while making bill payment

Address:gurugram inida

Amount due for service provider is TPDDL with connection no -[protected] with a due amount of 16700 for which I was able to use Supercash of 35, hence the asking was 16665 for the payment to be made, but while using my card for the payment it has deducted amount of 17044.43 which is likely to be 379.43 extra charged by Mobikwik....
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nithinmkave
from Palakkad, Kerala
Jun 16, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

This is a complaint regarding credit card bill payment. An amount of 25000 rs paid towards hdfc credit card bill on Wednesday 15th June 2022 with order I'd MBK[protected] operator reference number given by mobikwik[protected]. So far the paid amount not reflecting against my credit card. Very disappointed and pathetic credit card payment services this by mobikwik....
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