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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 41

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J
joseph1981
from Sivakasi, Tamil Nadu
Jul 1, 2022
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Dear Sir, I have Rs.35000/- in my mobikwik wallet loan balance for online purchase. But i couldn't buy any goods in online stores (Flipkart and Amazon). "Card blocked by Zaakpay" this message shows there. Kindly unblock my EMI Card and helps to purchasing. My number [protected]

Thanking you
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    U
    Uma9122
    Jul 1, 2022
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    Dear sir
    Mera mobikwik zip Black Card Block ho gaya hai please zip Black Card Unblock kijiye.
    +1 photos
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      Y
      Yashdeep Rana
      from Palwal, Haryana
      Jul 1, 2022
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      Address: Mobikwik Online Application
      Website: Mobikwik online application

      I had ordered food on Zomato, payment of which was done using Mobikwik wallet.
      That time offer was going on according to which Cashback of ₹20-75 was to be given in my Mobikwik wallet.
      But till now I have not received my Cashback.
      Date - 29/01/2022
      Time - 07:52 p.m.
      Order Id : ZTD-22-06A8EF9433794
      +2 photos
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        S
        Shubhampriya
        Jul 1, 2022
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        Maine 23may ko 10250rs liya tha mobikwik se ..Aur payment date 5june ko jab payment kar raha tha..To mere account se nhi kat raha tha balance..And after that 6 June ko 1200 fine lag gaya..Maine customer care ko call lagaya but laga nhi...Fir 15 June ko mai dubara payment kar raha tha..Aur nhi ho paya ...Again 16 June ko fine 1200rs aur lag gaya..Total 2400rs..Very unfair...27 June ko mobikwik se call aaya ki..Aap 10250rs payment kar dijiye..Aapka fine hata diya jayega..Maine payment kar diya 10250rs ka but wo charges hata nhi...Maine wapis se call kiya customer care m to wo bole ki hat jayega...But nhi hata aur aaj 1july ko fir se 300rs lag gaye..Matlab 2700rs...Aise to penalty pe penalty lagta hi jayega..Pls isko settle karwaye..Jhuth bolte h company wale aur customer ko fasate h penalty k chakravyuh m..Pls do some fair justice
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          P
          Pnkaj_001
          from Jaipur, Rajasthan
          Jul 1, 2022
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          Address: Near 11 no. MP colony Bikaner

          I am a new user of mobikwik . I was recharge the no. Of amount 19 from mobikwik then after recharge activation fee is charged of 399. There is no help on mobikwik need help . So now what can I do ???
          +1 photos
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            L
            Linson PF
            Jun 30, 2022
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            Website: Mobikwik

            I paid my two wheeler emi through mobikwik wallet on June 16. payment is unsuccessful but the amount is deducted from my zip balance. already 14 days passed but mobikwik didn't refund the money
            Mobikwik customer support has been notified about the posted complaint.
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              S
              surya narayan shanker
              from Noida, Uttar Pradesh
              Jun 30, 2022
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              Hi Everyone,

              I would like to tell about the worst Pay Later service of Pay Later in India is Mobikwik. They didn't shown the charges to use pay later of Mobikwik named with Zip Balance and after kyc I thought I will pay broadband bill and will pay within 15-20 days. But I shocked they Rs 199 extra charges in my upcoming bill for the activation of Zip Balance named of Mobikwik Pay Later service. I have used many platforms but no one charging like this to use Lay Later service. This is really very very bad services with worst policy. They didn't show Rs 199 activation charges in front of first page. Once I used they added Rs 199 in my upcoming bill. Really thief type thinking policy made by Mobikwik. Now I understand why Mobikwik will never grow if they will try to straw public money like this.
              Mobikwik customer support has been notified about the posted complaint.
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                S
                siddhbose
                Jun 30, 2022
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                I had booked for bus using makemytrip, the transaction got failed from make my trip but was deducted twice from your end.

                I haven't received my refund yet. I had used your amex blue card for this transaction.

                My registered number is [protected].

                Kindly refund the amount
                +2 photos
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                  A
                  aditya jett
                  Jun 30, 2022
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                  Unable to login due to "user disabled" issue

                  Unable to login to my account
                  "User disabled" is showing up when i tried to login
                  Rs.30, 000 is stuck stuck in my wallet.

                  request for activation of my account...
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                  A
                  abhishekkumarsinha1
                  Jun 30, 2022
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                  Dear sir, I have transferred the amount Rs 9771.58 from the MobiKwik wallet to the wrong account No. So, please refund this amount to my MobiKwik mobile number [protected] or could you please try to contact that person. Payee name was also mine still it got transferred instead of getting cancelled.

                  Transaction Id: 96aa17fa5129

                  Order id : 96aa17fa5129
                  So, kindly help me by refunding my money.
                  thank you.

                  Abhishek Sinha
                  +1 photos
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                    S
                    Shadab Shah
                    Jun 30, 2022
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                    I did transaction on 18july of 998 rupees at Amazon by mobikwik zip card but transaction cancelled at merchant but at mobikwik its successful plzz refund my money
                    Cc number always busy no response to ticket no mail to complaint
                    Or id pn_51053050
                    Amount 998 rupees
                    +1 photos
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                      K
                      KeshavPareek
                      Jun 29, 2022
                      Resolved
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                      Resolved

                      Hello Mobikwik Team I Recently Made 3 Transactions To Razorpay But They Got Failed By Your End And Money Also Deducted From Zip Paylater Please Help Where Is My Money And Customer Support Is Not Listening And I Have To Pay BiLL Of Pay Later By 5th But You Need To Refund My Money I Also Made Ticket But No One Listening Me Ticket ID 25669063 Please Process Before 5 Th July
                      +3 photos
                      Mar 29, 2024
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
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                        D
                        Jun 29, 2022
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                        Address: gistered Office. 5th Floor, HUDA City Centre, Metro Station, Sector 29, Gurugram, Haryana, 122001. Tel.: +91 (124) 640 9165 ·
                        Website: www.mobikwik.com

                        This is the second time it is happening they got the money in their account but neither they send it to merchant nor refunding me . Such a fake app. One should not use it… how they are surviving after doing fraud. When you call on their customer care their people always say you will get refund in 24 hours and this is pending since 9th june 2022
                        Amount 1448
                        195 from wallet
                        1253.09 from card
                        [protected]
                        Order id - JfINXOKCSGyhI1
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        Jun 29, 2022
                        Updated by [email protected]
                        www.mobikwik.com
                        Mobikwik Address 2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
                        This is the second time it is happening they got the money in their account but neither they send it to merchant nor refunding me . Such a fake app. One should not use it… how they are surviving after doing fraud. When you call on their customer care their people always say you will get refund in 24 hours and this is pending since 9th june 2022
                        Amount 1448
                        195 from wallet
                        1253.09 from card
                        [protected]
                        Order id - JfINXOKCSGyhI1
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                          K
                          Kothapatnam Library
                          Jun 29, 2022
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                          Address: Ongole
                          Website: www.mobikwik.com

                          I pay the credit card bill but mobikwik not pay credit card bill i see credit card status but not payment deducted plz solve the problem
                          +2 photos
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                            D
                            Deepak8010
                            from Delhi, Delhi
                            Jun 29, 2022
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                            Address: Mobikwik Head Office Address 2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India 122002

                            Dear sir,
                            Mobikwik is a big time scam. My name is Deepak kumar and i have mobikwik Account . Mobikwik team gave me a boost loan amount of 60, 000 Rs. But after a Year When i am trying to close that loan account which is shown in my Cibil report, Because i have never used that Loan Money . Now Mobikwik team is not closing that Loan which was given me by Mobikwik . Forcefully Mobikwik team is denying to close that account. and again and again they are rasing tickets which is not fine, Ticket ID 25549066 and Loan details are : LM00688993, Fullerton india credit Company Limited.

                            Please solve my issue and close my unused Loan account Dear MObikwik team

                            Deepak kumar
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                              S
                              sudhakar gollapudi
                              Jun 28, 2022
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                              Resolved

                              Address: Gurgao, Delhi

                              My Mobikwik account is disabled from 19th June 2022 till now i have rasied tickets sofar no response from them thier customer care number are not reachable some scammers are projeting them as mobikwik staff and asking to share any desk and OTPs
                              +1 photos
                              Jun 29, 2022
                              Complaint marked as Resolved 
                              Not Resolved still my acount showing disabled i can not access my mobikwik account one idiot callled me from mobile no 8101617327 asking me to give teamviwer access to my mobile mobikwik is fraud company their original costmer care not reachable this scammers palying with the people
                              Mobikwik customer support has been notified about the posted complaint.
                              Jun 28, 2022
                              Updated by sudhakar gollapudi
                              Fasle updates my complaint not resloved yet my account still in disable mode
                              Jun 28, 2022
                              Updated by sudhakar gollapudi
                              Not Resolved a number of scammers calling me saying that they are from Mobikwik and asking for the teamviewer and anydeks and otps
                              Jun 29, 2022
                              Updated by sudhakar gollapudi
                              today Morning also i have received 3 calls and asking the same team viwer and Any Desk
                              Jun 29, 2022
                              Updated by sudhakar gollapudi
                              hi Guys now one guy called me from No [protected] asking my paytm link immediate i have questioned he disconnected my call i dont konw what to tell better to go to cyber cel
                              seems this platfrom also dont have any soluiton with my case only way i need file a case with Delhi Police
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                                S
                                Simmi72
                                Jun 27, 2022
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                                I have received calls from loan companies, credit card department, insurance services etc. My ph number nd email id has been hackes by someone. I got calls that i have taken loan nd didn't repay. Actually i donot take loan from any company. And they people called up to my relatives also nd harrassing them . Two apps mobikwik nd postpe pay i have used before nd i have cleared all my dues. Then again they are asking for payments
                                Mobikwik customer support has been notified about the posted complaint.
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                                  B
                                  bbhaskar24
                                  Jun 27, 2022
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                                  Loan Fraud impacting CIBIL Score

                                  There is Loan Reporting from MobiKwik to Incred of Rs 10000 which is reflecting to my Cibil Report and is still Active with Rs 1318 pending. Due to this my Cibil score went down from 860 to 713.

                                  I am facing high Interest on my loan now.

                                  When I spoke to Incred, they mentioned that this loan is from Mobikwik and they have my Pan No as well. And I never opened my account with Incred . They asked me to contact Mobikwik.br...
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                                  rushike
                                  from Amravati, Maharashtra
                                  Jun 27, 2022
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                                  Address: NA

                                  Hiiiie... my name hrishikesh mohan jadhao and my reg mob no. is [protected] and email id is [protected]@gmail.com ... so i have apply for SHOP ON EMI amount for 20000 and i got loan amount 19058 on 8th april 2022 and after 2 months i have already paid the 1 st installment 3700 rs on 5 june 2022 and in 7th june 2022 17, 331 automatically deducted from my wallet ... so plz kindly help for this concern . and i already askd about the customer executive jyoti, priya but they are unable to tell what actually happened ... pathetic service.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    P
                                    Puneeta Chauhan
                                    Jun 27, 2022
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                                    This is puneeta chauhan, on 27/006/2022 there was a unauthorized transaction happened in my mobikwik wallet. I have not done any kind of transaction as such. someone called [protected] from this number unfortunately some unauthorized transaction happened as below. I have given complaint to mobikwik, but none of them till now no response. After i sent an email to fraud alerts email as per their procedure, they sent me a questionnaire and i replied back after that i didn’t have any update. Atleast mobikwik is doing investigation or not?

                                    After this fraud i have seen my transactions and i found almost everyday there was a fraud transaction tried on my mobikwik, as i don’t have balance those transactions failed. Unfortunately on 8th i have balance and it got deducted. I need mobikwik to dig in and investigate and respond me asap. Atleast i am expecting a call from your team to get an update. Because i tired of calling mobikwik customer care, it never connects to an agent.

                                    Amount : 11000
                                    Time : june 27, 2022 11.30 am
                                    Mobikwik customer support has been notified about the posted complaint.
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