Mobikwik Complaints & Reviews

Had booked tickects to water park, they had offer flat 10% cashback on using code MBK500, but havent received any cash back.
tried calling, but reply.

I did a money transfer in the morning in an emergency situation, but its not credited. Still showing pending. transaction id-5e08137b2b0fc

Dear Team,
My user id is disabled and my zip amount 30000 rupees was deducted by some one without my knowledge. I had complained against this fraud through mobikwik app and also through mail. I had tried to contact your customer care many times but always it was busy. I want resolution as soon as possible.

Please find attached the screenshot of the transaction done which was not received by the merchant but deducted from the account. This was done through hdfc UPI payment to [protected]@icici

I have ₹ 16.45 in my Mobikwik wallet on dated 02nd Jan 22. So I have use and done my Jio Mobile no. [protected] with Mobikwik wallet balance ₹ 16.45 + ICICI Credit-card balance ₹ 2528/-(Total ₹ 2545/-) on dated 2nd Jan 22 successfully. It has clearly shown in Mobikwik history.
But in my CIBIL score hitting by Unauthorized transaction ₹ 2545/- + To many penalties charge, with too many message for paying amount with penalty.

I have called many times regarding this issue, but no one present on customer care for attend call/here me..!!

On dated 27th June 22, one person Mr. Vijay send a whatsapps massage for legal notice. I have called to him and submit profs of payments and try to convince but no positive response found and told me you have done transaction through ZIP, So you will have to pay.

I am too tired from Mobikwik and submit profs of transaction. Also never used any ZIP services. I have 2 credit card and never bounce.

With the mobikwik app I'll do online Shopping with shop on emi on September
After that's my emi is for 6months from October 2021 to march 2022 I've paid all my emi's on time or before due date because emi date is 5th of every month
I'll paid my last emi on 1st of March 2022 it's been 3months . I still receive messages from mobikwik that's your last 3emi is pending & their lending partner is INCRED, They put overdue remark on my cibil that's 1846 is overdue, i have send many times screenshot of payment to mobikwik and incred, call to their customer care number they are always telling me that your problem will resolved soon please wait 48-72 hrs all time & incred customer care executives says that that's the problem with mobikwik we cannot do anything it's been 3months i am facing these problem & i want to sue mobikwik and make them pay for harassment

I made a recharge on my Vodafone number on 1 June 2022. My money was deducted from my wallet but recharge was not successfully done.

I've chosen mobikwik platform to order on Myntra but the money is debited from my bank account but Myntra didn't receive it. Order neither placed nor failed. So please refund my amount as early as possible.

I have cleared all my dues of rupees 7127/- in mobikwik through SBI UPI...money got deducted from the bank..but it is still the same in due position in mobikwik...and there is no hearing and resolvement .in mobikwik..

I made a transaction in 21/05/22 via mobikwik zip account and that transaction got failed but money deducted, an refund was initiated but before I got that refund I repayment my zip account and than my zip account got blocked. After that I got my refund back to my blocked zip accounts instead of wallet. Now I am unable to use zip account balance nor my refund balance. It's really hilarious and disgusting.

I am using mobikwik, my mobikwik is hack and lost around 15000 i have complaint about immediately, but no response from till now technical team didn't reply for mail and call, everyday I am getting i threatening message that penalty of 3000, I don't know what's the issue if call or inform about that I ll pay, without knowing how should I pay

In my cibil report there is a personal loan with idfc and it is impacting my cibil score. I've never applied about that loan and neither used that amoumt.
When i contacted Idfc first bank they told me to contact mobikwik and they are lending partners. I have installed mobikwik app but never enquired about loan however they opned personal loan account in idfc first bank without my consent or documents submitted.

Either parties mobikwik and idfc are no where concerned about this while after loadging complaint.

With immediate effect both mobikwik and idfc first bank please close my personal loan account as it is impacting cobil score.
Details:
Name : Alok Ranjan
IDFC FIRST BANK LIMITED
Account Type- Personal loan
Account Number:47765325
Ownership- Individual
Date- 08/08/2021
Ammount- 1000

My payment is stuck
It's emargency
Transaction I'd MBK[protected]...

I added money to my mobikwik wallet amount with a UPI transaction amount of Rs. 1899/-. Money was deducted from my bank account but not credited into my mobikwik wallet. Kindly refund my money or credit it to my wallet. My email id is singh.[protected]@gmail.com and my registered mobile number is [protected].

I mad a payment through mobikwik payment gateway on 30 May 22 through upi app ID [protected]@apl.
Ref No. :[protected]
https://bhu2.ucanapply.com/IntegrationRet2022MAIN/

Already paid the amount with extra charge's.But still shows a over due in my cibil report.Already informed them several times and still they are not responding.

My number [protected]
[protected]@gmail.com

Dear Sir

This month I use 1100 bill and that I paid same day. Now your wallet show 3700 pending.
That amount by mistake I paid 3350 rs (2800+550)kindly send back my money

Please do need ful

My Mobile Number [protected]
Email [protected]@gmail.com

Without prior notice, my account disable .now I can't pay my understanding . They start charging late fees.

I made payment from Sbi to Icici bank through mobikwik on May 6th however payment is still not credited...and there is no response from Mobikwik too. details attached

I was paid all dues since 1 year back but every time shown over due