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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 42

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O
ofab
Jul 31, 2022
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On june 19, transaction id[protected].failed at merchant(paytm)side.but amount 1739 deducted from mobikwik zip wallet.i used mobikwik american express card for the transaction.
i raised a ticket on the same day with ticket id 25549496. even after one month my complaint is not solved.i contacted mobikwik team through mail also but nothing happend.Now i am repaying that un used 1739 rupees in every 15 day as zip bill repayment.i have contacted mobikwik team many times but nothing happend.
dear mobikwik team kindly solve my complaint as fast as possible.i hope my issue will be solved through this platform.
Mobikwik customer support has been notified about the posted complaint.
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    A
    Akhil Kumar Nair
    Jul 31, 2022
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    Hi, register mail id [protected] i have a zip pending amount from past 5 months . Kindly understand since I'm jobless and struggling with it. Please give me some time to clear. All letting you now that I'm going to file a case against torture by calling my relatives and share this laon details
    Mobikwik customer support has been notified about the posted complaint.
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      S
      ShaikhAamer
      from Nanded City, Maharashtra
      Jul 31, 2022
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      Transaction ID: MBK[protected]

      Amount: 1950.0

      Transaction Date: 30/07/2022 08:27:13

      Description: Sir I Am Not Done This Transaction Plz Refund My Amount
      Mobikwik customer support has been notified about the posted complaint.
      Aug 01, 2022
      Updated by ShaikhAamer       Not Solved Yet
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        P
        Pallaviii
        Jul 30, 2022
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        Website: Mobikwik

        My zip bill has been generated but my mobikwik account is deactivated. I cannot activate now as it is showing that user is disabled. Penalty is being added continuously but i am unable to pay. What can I do?
        Mobikwik customer support has been notified about the posted complaint.
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          O
          Ozzy Parate
          Jul 30, 2022
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          Address: Nagpur

          I have taken loan but there is no update on statement, repayment and not even having customer care to check with.
          Mobikwik customer support has been notified about the posted complaint.
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            A
            [email protected]
            from Hyderabad, Telangana
            Jul 30, 2022
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            Hi My loan got closed on April 6 but after the closure also the money was getting debited every month till date and got debited more than 18000 please look into it
            Mobikwik customer support has been notified about the posted complaint.
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              R
              RishP
              Jul 30, 2022
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              Transaction ID/ Order ID -
              MBK[protected]

              Mobikwik Ticket Number[protected]

              The BSNL mobile recharge of Rs 797 that was done on 29th July through Mobikwik Mibile App, has not been activated on my number and the money was deducted from my account.

              I contacted BSNL, and they clearly stated that there is no recharge that has been processed, and Mobikwik must cross check and revert this amount, so I can proceed with the recharge again.

              Please respond and revert the money.

              Mobikwik customer care does not connect ever, and nobody responds back on Mobikwik Android App Chat Support.

              Please let me know how to escalate this to the management, and requesting consumer forum to support please.

              Requesting Mobikwik management to help and support as well.
              Mobikwik customer support has been notified about the posted complaint.
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                L
                Logeswaran Kuduva
                Jul 30, 2022
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                Resolved

                Amount added in wallet but the balance shows zero. My email ID is [protected]@gmail.com.
                Jul 30, 2022
                Complaint marked as Resolved 
                Payment has been updated through customer care.
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  sadath1235
                  from Hyderabad, Telangana
                  Jul 30, 2022
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                  Address: Hyderabd

                  Hello Team, I have incorrect transfer to other account. It needs to be reversed or chargeback .Account no; [protected]
                  Mobikwik customer support has been notified about the posted complaint.
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                    R
                    r dasuhg
                    Jul 29, 2022
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                    Very bad experience ..1639 credit card bill pay 21july ... 30july not add my credit card ... But customer service centre contact .. To information provided .. Successful your end
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      Mobikwik Toll Free Helpline Number-7866-82-4019 India complaint..
                      Jul 29, 2022
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                      Bxixbxjx
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                        M
                        Mobikwik Toll Free Helpline Number-7866-82-4019 India complaint..
                        Jul 29, 2022
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                        Jdidgxh
                        Mobikwik customer support has been notified about the posted complaint.
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                          C
                          Chandan r gowda
                          from Bengaluru, Karnataka
                          Jul 29, 2022
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                          Address: #14, 3rd cross, Vinayaknagar, andhralli main road, Bangalore 560091

                          I’ve ordered few things in Myntra through mobikwik wallet. After I change my mind to cancel those things. But Myntra refunded the amount instantly but in my mobikwik wallet it’s not showing any amount. the amount is very necessary and urgent. Please solve this issue as Soo as possible.
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            Shashidhar B C
                            Jul 29, 2022
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                            On July 8th Rs 208.70 has been deducted from Zip surplus amount without any intimation and I keep on following with them since from July 21st and there is no response and ticket ID: 25989876 and I spoke with customer representative Aman Gupta who is not at all helpful and there is no hierarchy to speak with high level.
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              Sikander44
                              from New Delhi, Delhi
                              Jul 29, 2022
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                              Address: Golf Course Road, Dlf City Phase 5, Gurgaon - 122002 (Near Unit 102, Block B, Pegasus One)

                              Team,

                              I have been charged 2500 as bounce charges last month and I was told they will be adjusted in this month EMI and its not done and you guys keep calling me, I will not make any EMI till 2500 is taken of this month EMI.

                              Rizwan Khan from your team said he will take care of this and thats when I paid last month EMI. I am sending my followup as screenshot with this mail and I want someone to fix this or else I will not make the payment and involve the regulators and RBI and Police if needed in future.

                              Sikander Bakshi
                              [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                D
                                dev437
                                from mumbai, Maharashtra
                                Jul 29, 2022
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                                Resolved

                                Myntra refund is not recevied in bank account.
                                Aug 1, 2022
                                Complaint marked as Resolved 
                                refunded in vank... took few days..., but still there is no call service for easy and quick query solving, too much of time waste...
                                Mobikwik customer support has been notified about the posted complaint.
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                                  A
                                  Ash360
                                  Jul 28, 2022
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                                  Address: Mp

                                  I have added 500 rs on teen Patti gold through mobikwik but that is not added even money debited from my account
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    B
                                    Burhan Sofi
                                    Jul 28, 2022
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                                    I have been frauded in mobikwik zip. Where the fraud person transacted total amount of 23000 from my mobikwik zip pay later account. I have already registered fraud transaction on mobikwik. The person approached me through Twitter. Please resolve the issue i am sharing the transaction ids in the screenshots of the transactions.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      K
                                      Krsushil
                                      Jul 28, 2022
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                                      I was making a paymwnt for food from swiggy while doing the payment there was no option for upi or bank account or to pay from the wallet rather zip payment was the only option available . Also, for using ZIP they are charging 99 rs extra .
                                      When I tried to contact the customer care, noone was there to respond . I have very bad experience with Mobikwik.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        T
                                        Tayyabraza707
                                        from Moradabad, Uttar Pradesh
                                        Jul 28, 2022
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                                        I had already payed every loan amount. But still showing some payable. Please close us with mobikwik app and IDFC FIRST Bank remove it from cibil as soon as possible.
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