Mobikwik Complaints & Reviews

Hi Team,
I have tried to make payment from my lazy pay credit card to mobilwik UPI ID : ([protected]@kvb) on
04th Jun 2022 for INR 25441.39 transaction id showing for lazy pay (TXN[protected] and transaction was
successful from lazy pay however amount was not credited to mobikwik or to my UP id account. this
incident have been already escalated multiple times to the team but did not get any response this is very
disappointing as its been 17 days, (request you to please look into this as urgent and revert me back with
the status of the incident or you can also reach me out on my number.

Hyy! I was deposit 400 rupees to xm trading app through mobikwik wallet. But my wallet balance was 0 so that I recharged my mobikwik wallet through phonepe. But after the successful transaction mobikwik send that amount to RN TRADERS. Which I don't know. When I saw phonepe transaction history the amount was deducted to [protected]@icici and when I saw mobikwik transaction history it was deducted to RN TRADERS .HOW could is this possible. I don't know him. And where is my money. After deduction of 400 from my bank account my mobikwik wallet balance is 0 and my xm trading account is 0. Then where is my money

Rent payment not poid

My zip money not credit

Myself MD MISBAUDDIN, my mobikwik and Flipkart register ph no [protected], I got a refund amount from Flipkart 12528 rupees, few days ago but it's Flipkart told that they sent amount to mobikwik but mobikwik not credited and not responding till last week, please look into it

Money deducted from my account but not received by the benificier UPI reference number[protected]

I was trying to transfer money from my card to the person from my contacts through the wallet that is rs10, 236 but then while doing that it said unsuccesfull transfer and it kicked me out it wouldnt let me login through my mobile number number and said user disabled ive tried sending them an email but of no use

Got a call today and the representative said he is from Mobikwik his name was Rajesh (Sr Manager)
He was very rude over the call and sent me and otp and wanted me to share that otp with him . He said i have used the amt rs 500 for a mobile recharge however there is no transaction is my mobikwik history. I called him again and asked kindly inform the complete information regarding that recharge then he said i have used the amt from Zip and i have already checked my application where the available balance for Zip is Rs 500 which indicates i never used that feature . Mr Rajesh was threatening me that if I won't pay that amt then he can effect my cibil score badly and cut the call. I tried to call him again but the number is not reachable. I need to knw how the transaction went through if there is no payment history
I am attaching the screenshot of my wallet where you can se tha available balance in ZIP which i never used and 0 transaction history.kindly resolve this issue asap or i need to take some hard steps against mobikwik. Contact no. Of Rajesh (Sr manager) is [protected]. I don't have any issue to pay the amt but atleast i need to knw where and how the transaction went through. And who is responsible for this.

All the payments are done within the due date but MOBIKWIK updated negative remarks on my payment history to CREDIT BUREAU kindly help to resolve this issue also MOBIKWIK had blocked my access to their mobile app

Hi
This side Shankey Sharma ..there is loan o/s which i can see in my cibil report related to idfc first bank but i am not aware of that and while initiating the concern with the idfc first bank they replied with this resolution ..
Revert from the idfc first bank i got as below as i am having some o/s with mobikwik in regards of pay later
But i am not aware of that ..kindly provide the full resolution along with pendency or due amount if any .. if your team unable to help me out then I would like to escalate the same case ..i need to improve my cibil asap kindly check and do needful on priority ..

Dear sir,
I am one of the user in Mobikwik app and issue is repayment not updated yet.i was make a payment of 3692 of my loan on 14th June 2022.
Order id : MBK[protected]
It not showing in repayment schedule plz solve my problem sir
Thank you

I have been trying to repay my MobiKwik bill incurred for the electricity bill payment since two days.

None of the payment methods provided in the app are working. I tried UPI and i am not getting payment requests in the UPI apps.

I tried axis bank card, but it is saying International card supported !

I tried to raise a complaint in the app but it is showing error, try again when i try to use the chat option.

On top of all this, MobiKwik is now charging 1000rs fine for payment delay which happened due to issues in the app itself.

Please fix the issues and waive off the penalty charges.

I tried to transfer amount(15000) through MobiKwik, but it showed pending. After that i searched in google for MobiKwick customer care number and i got one number and called [protected], i explained problem and he send OTP to add Rs.10 to my Wallet, he asked OTP and shared to him and added 10rs to my wallet.

After that asked me to install one software, I said no but he said if you installed this software your problem will solve immediately, so i installed but it asking my mobile access so argue with him and disconnected call and removed that software from mobile.

But he used my Zip balance, but i never used that amount. But i am receiving messages from MobiKwick like pay used amount of 1000 and they are adding penalties now it 1999. Please provide solutions for this.

I have audio recording but it is not supporting to upload here.

Today my repament last day so please login my aap .

I am not able to my security pin. It asked for my voter id's last 5 characters. Its showing them incorrectly tho I have entered the correct characters. Please solve my issue as fast as possible.
Ticket Id[protected]

I am not able to my security pin. It asked for my voter id's last 5 characters. Its showing them incorrectly tho I have entered the correct characters. Please solve my issue as fast as possible.
TICKET ID[protected]

I am not able to my security pin. It asked for my voter id's last 5 characters. Its showing them incorrectly tho I have entered the correct characters. Please solve my issue as fast as possible.

Hello sir/Madam,

It's been almost 2 month since my account is disabled, still it's not activated. Last month may5th 1000rs had been deducted. Now this June 5th also 1000rs has been deducted from my zip wallet.. So please deactivate my ZIP account.so that money won't be deducted automatically and Please cancel the Gold SIP Deduction also i have cleared all the payment also please and refund my amount soon. Please take some initiative and solve the problem soon please. It's my humble request to activate my account soon to mobikwik but still now my account is not activated also..

Thanking you

Regards

Nishanth.S

Thanks for

I made my credit card bill via mobikiwik through UPI and Mobikwik have deducted amount from bank account and as well as from the credit card as well.