Claimed

Mobikwik Complaints & Reviews

1
Updated: Feb 21, 2026
Complaints 7162
Resolved
862
Unresolved
6300
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
surya narayan shanker
from Noida, Uttar Pradesh
Jun 30, 2022
Report
Copy

Hi Everyone,

I would like to tell about the worst Pay Later service of Pay Later in India is Mobikwik. They didn't shown the charges to use pay later of Mobikwik named with Zip Balance and after kyc I thought I will pay broadband bill and will pay within 15-20 days. But I shocked they Rs 199 extra charges in my upcoming bill for the activation of Zip Balance named of Mobikwik Pay Later service. I have used many platforms but no one charging like this to use Lay Later service. This is really very very bad services with worst policy. They didn't show Rs 199 activation charges in front of first page. Once I used they added Rs 199 in my upcoming bill. Really thief type thinking policy made by Mobikwik. Now I understand why Mobikwik will never grow if they will try to straw public money like this.
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    siddhbose
    Jun 30, 2022
    Report
    Copy

    I had booked for bus using makemytrip, the transaction got failed from make my trip but was deducted twice from your end.

    I haven't received my refund yet. I had used your amex blue card for this transaction.

    My registered number is [protected].

    Kindly refund the amount
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      aditya jett
      Jun 30, 2022
      Report
      Copy

      Unable to login due to "user disabled" issue

      Unable to login to my account
      "User disabled" is showing up when i tried to login
      Rs.30, 000 is stuck stuck in my wallet.

      request for activation of my account...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      abhishekkumarsinha1
      Jun 30, 2022
      Report
      Copy

      Dear sir, I have transferred the amount Rs 9771.58 from the MobiKwik wallet to the wrong account No. So, please refund this amount to my MobiKwik mobile number [protected] or could you please try to contact that person. Payee name was also mine still it got transferred instead of getting cancelled.

      Transaction Id: 96aa17fa5129

      Order id : 96aa17fa5129
      So, kindly help me by refunding my money.
      thank you.

      Abhishek Sinha
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shadab Shah
        Jun 30, 2022
        Report
        Copy

        I did transaction on 18july of 998 rupees at Amazon by mobikwik zip card but transaction cancelled at merchant but at mobikwik its successful plzz refund my money
        Cc number always busy no response to ticket no mail to complaint
        Or id pn_51053050
        Amount 998 rupees
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          KeshavPareek
          Jun 29, 2022
          Resolved
          Report
          Copy
          Resolved

          Hello Mobikwik Team I Recently Made 3 Transactions To Razorpay But They Got Failed By Your End And Money Also Deducted From Zip Paylater Please Help Where Is My Money And Customer Support Is Not Listening And I Have To Pay BiLL Of Pay Later By 5th But You Need To Refund My Money I Also Made Ticket But No One Listening Me Ticket ID 25669063 Please Process Before 5 Th July
          Mar 29, 2024
          Complaint marked as Resolved 
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Jun 29, 2022
            Feb 11, 2026
            This thread was updated on Feb 11, 2026
            Report
            Copy

            Address: gistered Office. 5th Floor, HUDA City Centre, Metro Station, Sector 29, Gurugram, Haryana, 122001. Tel.: +91 (124) 640 9165 ·
            Website: www.mobikwik.com

            This is the second time it is happening they got the money in their account but neither they send it to merchant nor refunding me . Such a fake app. One should not use it… how they are surviving after doing fraud. When you call on their customer care their people always say you will get refund in 24 hours and this is pending since 9th june 2022
            Amount 1448
            195 from wallet
            1253.09 from card
            [protected]
            Order id - JfINXOKCSGyhI1
            Mobikwik customer support has been notified about the posted complaint.
            Jun 29, 2022
            Updated by [email protected]
            www.mobikwik.com
            Mobikwik Address 2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kothapatnam Library
              Jun 29, 2022
              Report
              Copy

              Address: Ongole
              Website: www.mobikwik.com

              I pay the credit card bill but mobikwik not pay credit card bill i see credit card status but not payment deducted plz solve the problem
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deepak8010
                from Delhi, Delhi
                Jun 29, 2022
                Report
                Copy

                Address: Mobikwik Head Office Address 2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India 122002

                Dear sir,
                Mobikwik is a big time scam. My name is Deepak kumar and i have mobikwik Account . Mobikwik team gave me a boost loan amount of 60, 000 Rs. But after a Year When i am trying to close that loan account which is shown in my Cibil report, Because i have never used that Loan Money . Now Mobikwik team is not closing that Loan which was given me by Mobikwik . Forcefully Mobikwik team is denying to close that account. and again and again they are rasing tickets which is not fine, Ticket ID 25549066 and Loan details are : LM00688993, Fullerton india credit Company Limited.

                Please solve my issue and close my unused Loan account Dear MObikwik team

                Deepak kumar
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sudhakar gollapudi
                  Jun 28, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Gurgao, Delhi

                  My Mobikwik account is disabled from 19th June 2022 till now i have rasied tickets sofar no response from them thier customer care number are not reachable some scammers are projeting them as mobikwik staff and asking to share any desk and OTPs
                  Jun 29, 2022
                  Complaint marked as Resolved 
                  Not Resolved still my acount showing disabled i can not access my mobikwik account one idiot callled me from mobile no 8101617327 asking me to give teamviwer access to my mobile mobikwik is fraud company their original costmer care not reachable this scammers palying with the people
                  Mobikwik customer support has been notified about the posted complaint.
                  Jun 28, 2022
                  Updated by sudhakar gollapudi
                  Fasle updates my complaint not resloved yet my account still in disable mode
                  Jun 28, 2022
                  Updated by sudhakar gollapudi
                  Not Resolved a number of scammers calling me saying that they are from Mobikwik and asking for the teamviewer and anydeks and otps
                  Jun 29, 2022
                  Updated by sudhakar gollapudi
                  today Morning also i have received 3 calls and asking the same team viwer and Any Desk
                  Jun 29, 2022
                  Updated by sudhakar gollapudi
                  hi Guys now one guy called me from No [protected] asking my paytm link immediate i have questioned he disconnected my call i dont konw what to tell better to go to cyber cel
                  seems this platfrom also dont have any soluiton with my case only way i need file a case with Delhi Police
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Simmi72
                    Jun 27, 2022
                    Report
                    Copy

                    I have received calls from loan companies, credit card department, insurance services etc. My ph number nd email id has been hackes by someone. I got calls that i have taken loan nd didn't repay. Actually i donot take loan from any company. And they people called up to my relatives also nd harrassing them . Two apps mobikwik nd postpe pay i have used before nd i have cleared all my dues. Then again they are asking for payments
                    Mobikwik customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      bbhaskar24
                      Jun 27, 2022
                      Report
                      Copy

                      Loan Fraud impacting CIBIL Score

                      There is Loan Reporting from MobiKwik to Incred of Rs 10000 which is reflecting to my Cibil Report and is still Active with Rs 1318 pending. Due to this my Cibil score went down from 860 to 713.

                      I am facing high Interest on my loan now.

                      When I spoke to Incred, they mentioned that this loan is from Mobikwik and they have my Pan No as well. And I never opened my account with Incred . They asked me to contact Mobikwik.br...
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      1 Comment
                      Report
                      Copy
                      R
                      rushike
                      from Amravati, Maharashtra
                      Jun 27, 2022
                      Report
                      Copy

                      Address: NA

                      Hiiiie... my name hrishikesh mohan jadhao and my reg mob no. is [protected] and email id is [protected]@gmail.com ... so i have apply for SHOP ON EMI amount for 20000 and i got loan amount 19058 on 8th april 2022 and after 2 months i have already paid the 1 st installment 3700 rs on 5 june 2022 and in 7th june 2022 17, 331 automatically deducted from my wallet ... so plz kindly help for this concern . and i already askd about the customer executive jyoti, priya but they are unable to tell what actually happened ... pathetic service.
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Puneeta Chauhan
                        Jun 27, 2022
                        Report
                        Copy

                        This is puneeta chauhan, on 27/006/2022 there was a unauthorized transaction happened in my mobikwik wallet. I have not done any kind of transaction as such. someone called [protected] from this number unfortunately some unauthorized transaction happened as below. I have given complaint to mobikwik, but none of them till now no response. After i sent an email to fraud alerts email as per their procedure, they sent me a questionnaire and i replied back after that i didn’t have any update. Atleast mobikwik is doing investigation or not?

                        After this fraud i have seen my transactions and i found almost everyday there was a fraud transaction tried on my mobikwik, as i don’t have balance those transactions failed. Unfortunately on 8th i have balance and it got deducted. I need mobikwik to dig in and investigate and respond me asap. Atleast i am expecting a call from your team to get an update. Because i tired of calling mobikwik customer care, it never connects to an agent.

                        Amount : 11000
                        Time : june 27, 2022 11.30 am
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bajjuri Suresh
                          from Mancherial, Andhra Pradesh
                          Jun 27, 2022
                          Report
                          Copy

                          Address: Mobikwik Head Office 2nd floor orchid centre,golf course Road Sector 53 Gurgaon District Gurgaon Haryana pin code 122002

                          Hi Team,
                          I have tried to make payment from my lazy pay credit card to mobilwik UPI ID : ([protected]@kvb) on
                          04th Jun 2022 for INR 25441.39 transaction id showing for lazy pay (TXN[protected] and transaction was
                          successful from lazy pay however amount was not credited to mobikwik or to my UP id account. this
                          incident have been already escalated multiple times to the team but did not get any response this is very
                          disappointing as its been 17 days, (request you to please look into this as urgent and revert me back with
                          the status of the incident or you can also reach me out on my number.
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rv0001
                            from Khordha, Odisha
                            Jun 26, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hyy! I was deposit 400 rupees to xm trading app through mobikwik wallet. But my wallet balance was 0 so that I recharged my mobikwik wallet through phonepe. But after the successful transaction mobikwik send that amount to RN TRADERS. Which I don't know. When I saw phonepe transaction history the amount was deducted to [protected]@icici and when I saw mobikwik transaction history it was deducted to RN TRADERS .HOW could is this possible. I don't know him. And where is my money. After deduction of 400 from my bank account my mobikwik wallet balance is 0 and my xm trading account is 0. Then where is my money
                            Jun 26, 2022
                            Complaint marked as Resolved 
                            Mobikwik maild me after the successful transaction.
                            Mobikwik customer support has been notified about the posted complaint.
                            Jun 26, 2022
                            Updated by Rv0001
                            The complaint is not resolved yet
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mobikwik Customer care Help number 765-3893-820 call me now
                              Jun 25, 2022
                              Report
                              Copy

                              Rent payment not poid
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              7 other people found this review helpful
                              7 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mobikwik Customer care Help number 765-3893-820 call me now
                                Jun 25, 2022
                                Report
                                Copy

                                My zip money not credit
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                6 other people found this review helpful
                                6 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  misba6677
                                  Jun 24, 2022
                                  Report
                                  Copy

                                  Website: Mobikwik india

                                  Myself MD MISBAUDDIN, my mobikwik and Flipkart register ph no [protected], I got a refund amount from Flipkart 12528 rupees, few days ago but it's Flipkart told that they sent amount to mobikwik but mobikwik not credited and not responding till last week, please look into it
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ab125
                                    Jun 24, 2022
                                    Report
                                    Copy

                                    Address: Mehidpur

                                    Money deducted from my account but not received by the benificier UPI reference number[protected]
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit