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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 42

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P
Prateek36479144
Jun 16, 2022
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Extra Money charged while making bill payment

Address:gurugram inida

Amount due for service provider is TPDDL with connection no -[protected] with a due amount of 16700 for which I was able to use Supercash of 35, hence the asking was 16665 for the payment to be made, but while using my card for the payment it has deducted amount of 17044.43 which is likely to be 379.43 extra charged by Mobikwik....
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nithinmkave
from Palakkad, Kerala
Jun 16, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

This is a complaint regarding credit card bill payment. An amount of 25000 rs paid towards hdfc credit card bill on Wednesday 15th June 2022 with order I'd MBK[protected] operator reference number given by mobikwik[protected]. So far the paid amount not reflecting against my credit card. Very disappointed and pathetic credit card payment services this by mobikwik....
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A
Aman Deep Chand
from Ghaziabad, Uttar Pradesh
Jun 16, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but order not placed

I have placed an order in Dominos dated 14.06.2022 at 9:13pm for Rs. 797 through mobikwik app using upi transaction mode. The amount have been debited from my bank account but the order was not placed.

I tried to contact customer care in night only but they were closed. Then I tried mobikwik help to raise concern but not received any response.

On 15.06.2022 I contacted customer care and I have been told that...
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D
Jun 16, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Payment failed money debited but not refunding

Address:e. 5th Floor, HUDA City Centre, Metro Station, Sector 29, Gurugram, Haryana, 122001

First of all there was a refund from Makemytrip amount 1310 dated 11may they have not refunded yet

Now second issue i did the transaction of 1448 on 9th june but it got pending from mobikwik that is confirmed by Mobikwik executive and committed that refund will be given back to you in 24 hours now again they are declining amount of 1448.

They are just eating customer money nothing else. Need my money back at...
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I am facing that i have not activated the mobikwik service but there is showing loan at my cibil score so do help me for this issue...
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Lokhit Rajan
Jun 14, 2022
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Harassment by MobiKwik call centre People

I had opted for a boost loan from Mobikwik of Rs 30, 000 during the month of November 2021.

The loan duration was of 6 months and I had duly paid all the payments w.r.t the boost loan.

In spite of Making all the payments, I’m still getting alerts on behalf mobikwik asking me to complete my loan with a ‘zaakpay’ link which seems completely fraudulent.

The app reflects I have made all the payments...
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I paid credit card bill of 25000 but it is not proceesed but amount debited i need refund of 25000 which is huge amount
Ref no:[protected]
Mobikwik...
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K
Kalyankumar Valluri
Jun 14, 2022
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My amount was debited but my ticket was not booked

Transfer Details
Transfer From : SAVING A/c - XXXXXXXXXXX6415
Date of Transaction : 11 Jun 2022
Debit Amount : ₹ 5, 634.00
Remarks : POS ONE MOBIWIK SYSTEM PVT Gurgaon
These are the details of my transaction
I made payment for Yatra booking through MobiKwik, my amount was transferred to MobiKwik system pvt but my ticket was not booked
It’s already 4days I need my refund as soon as possible...
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A
Ashish610@
Jun 14, 2022
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Refund not credited in my wallet or account

Actually I buy a policy and it’s instalment was 13715 something and paying through Mobiwik zip after 3 days suddenly my policy was cancel and refund was initiated by company but the amount was not credited in wallet or account....
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S
sidmagical
Jun 13, 2022
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Untold Zip Activation fees

They never told me that for first there is any activation fees for Zip money, and while doing shopping on Myntra, I choose to pay payment as a Mobikwik gateway from my bank account but they directly paid bill by Zip money/Pay later money and asking me to repay the payment with extra charges in name of so-called activation fees....
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shweta_sharmajgj
from UJJAIN, Madhya Pradesh
Jun 13, 2022
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Money got deducted but order not placed on ajio

I was ordering a shoes I chose mobikwik payment option through upi. It requested money on google pay I paid after that order didn't placed and money also got deducted.

Please refer screenshots and help 1315 rs...
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K
Kalyankumar Valluri
Jun 13, 2022
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Regarding my amount 5643

I m booking flight ticket from Yatra.com, and I started my payment through MobiKwik app, unfortunately the payment was failed..but my money 5643 was debited
Transfer Details
Transfer From : SAVING A/c - XXXXXXXXXXX6415
Date of Transaction : 11 Jun 2022
Debit Amount : ₹ 5, 634.00
Remarks : POS ONE MOBIWIK SYSTEM PVT Gurgaon
This is my bank transaction...
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Avula sainaveen
from Ongole, Andhra Pradesh
Jun 13, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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Money was debited by mobikwik

Address:1-25ayyagaripalli

My money was debeted from my account but transtion was not done by me it was showing successful .the money was debeted by the mobiwik only the mobiwik was doing fruds, if my money was not refunded back to me I will not pay my emis to mobikwik...
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R
Raja Kedia
Jun 12, 2022
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Cashback for Credit card payment via Rupay debit card

I did a credit card payment of 7500 via Rupay debit card on 18th May with order ID MBK[protected]. There was an offer for 100 cb on 5000 payment via Rupay debit card. But it is not credited. Customer care is clueless and not helping....
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P
Paras Maru
Jun 12, 2022
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Paid zip wallet

Address:Maharashtra Bhiwandi

I have zip wallet payment before due date you can check on attach file mobile no [protected]...
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Vikas cheguri
Jun 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card bill payment failed but amount debited I need refund

I paid credit card bill of 25000 on 4 june. It is not processed but amount deducted . i need refund, its a huge amount.

Phone no :- [protected]
Upi ref no :[protected]...
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M
Mobikwik customer care number:-9064786587 call now. us..
Jun 11, 2022
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Toll free number 9064-786-587 help support team

Shown below
Cantacted to idfc first bank
They told mobiqick made...
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M
Mobikwik customer care number:-9064786587 call now. us..
Jun 11, 2022
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Call now toll free number 9064-786-587 help support..

Through the mobikwik wallet, my money deducted from...
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P
parshv and om art Suthar
Jun 11, 2022
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Credit limit frozen by company without intimation

I have paid all my due in very time but still the company has frozen my zip balance credit. Company should increase my credit according to my timely payment but instead it has frozen my zip balance...
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My mobikwik account got disabled yesterday evening. When I tried to login it showed, user is disabled. Some amount of money is present in my mobikwik wallet which I want to transfer back to the bank account. I tried contacting mobikwik customer care but there was no response. I even emailed mobikwik but no response. Kindly help me with this as soon as you can....
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