Mobikwik Complaints & Reviews

Team,

I paid rent via credit card on mobikwik app, where money deducted from my credit card and got in pending status. Still the amount is under pending status. Request to process the transaction on urgent basis.

I had ordered a product on m2all and paid using mobikwik zip cash, and had cleared my due within the due date. So as I received a damaged product m2all had processed refund later and I received an email saying that amount credited but I cannot see the money either on wallet or my account. This is the mobikwik order I'd of refund[protected] I cannot see the money in wallet or zip cash. I have tried payind electricity bill to check whether it reflects on zip cash but still I can't find the money. I am requesting you to please take a look at it and take action accordingly because we are loosing trust on apps due to such issues.

So I made couple of transactions using Amex card (ZIP service) in mobikwik, 1st dated 19th april 2022 valued at Rs 6000 and the second one dated 8th May 2022 valued at Rs 13000. Money got deducted but it never reached the beneficiary account. its been a month since the first transaction but refund is yet to be received. Customer support keeps telling me to have patience without any resolution. I'd like to get my refund as soon as possible.

Below are the transaction IDs

Transaction 1 :[protected]
Transaction 2 :[protected]

Hi Team,

This is regarding the wallet transfer of amount Rs 15557.55 to my Bank account on 24th April 2022. But the same is deducted from my Mobiwik Wallet but not credited to my Bank account and the same is showing in Pending status in my Mobiwik transaction history, the Invoice is also not available for the same. I have tried to raise this request on the Help section and as per the automatic reply it was mentioned that the...

They Didn't Gave My Cashback Money Till Now...After Complaint Someone Called Me I Don't Think It Was Official

He Said That He Is From Mobikwik...He Asked Me OTP...When I Asked Him Why I Should Give You OTP Here Mentioned That Shouldn't Share Otp With Any One

Then He Started Talking With Arrogant Voice...And Thn I Checked My Phone
There Is A Message That Someone Trying To Login Your Account
I Click There To Change The Security Pin
Mobikwik Link Showed Me Server Error For More than 5times

Thn I Checked Google About Customer Care Number Of Mobikwik
There Is Shown Two Number

I Called In 1st One
He Said Me To Active Paylater Option
I Said That Why I Should Take Loan In Louder Voice Then He Cut The Phone

There Is Nothing Mentioned In Cashback Offer That To Avail Paylater

Then I Called The Second Number
It Was Official
Computer Sound
All Like Other Companies

Then After Clicking The Digit
Computer Said To Wait
Almost 10min no one picked up the call
Then i cut the phone

Again tried to call
Bt result is same
No one picked up

It Is The 9th Day after recharge
Still i have not received my cashback

On 26th april 2 fraud trasaction are done from my wallet account and then i mailed to [protected]@mobikwik.com for complaint after mobikwik disabled my account due to account disabled i unable to pay my bill. And penalty imposed on me how can i pay this bill without any link of account activation
So, i mailed 2 to 3 times also called to customers care for enable my account but no any response from mobikwik

Due to this impacts on my cibil score who can take this reasoniblity.

Im irritating about mobikwik service
My Worst experience for using mobikwik.

Mo no [protected]

After logging in to this portal I have been only contacted by the frauds

It showing invalid cell number and mail doesn't exist, what to do

Amount debited but order not placed on Myntra.

This is to bring to your knowledge that I, Dhanesh KA, Migrated from another bank to Mobikwik because of the best

I made transaction from SBI card to Icici bank credit card... mobikwik deducted money and showed it as successful..

Muje curiar office se baat kar rahe hai keh kar qs application download karva kar mere

I made transaction from SBI card to Icici bank credit card... mobikwik deducted money and showed it as successful...I confirmed with my ICICI Bank but even after 11 days it has not been credited...and there is no solution provided by mobikwik.

Krittika
[protected]

I had place an order on 17th may, 2022 on Myntra of Rs. 1142 through mobikwik wallet. The amount was debited and an error page popped up and the order was also not placed on Myntra.

Make sure to revert back the money amount of Rs.1142 as soon as possible. The payment proof has been attached below and the mobikwik details are also mentioned.

Mobikwik Phone Number- [protected]...

I pay rent through mobikwik american express card on 5 may 2022, at 7:13 pm money got debited from my card and not credited to the receiver accont it have been completed 12 days, and not credited in receiver account, and i raised a complaint/ ticket on the same day about the transaction issue which on 5 may 2022 at 7:31 pm, trasanction id : 24971960 but the issue not solved, and there is no respone from there side and they closed the ticket,...

My account has disabled past 45 days i will mail my documents and all details more than 50 times . i will get the automated replay .but still my account has been disabled.

My mobikwik account is blocked . i have added money in mobikwik wallet of Rs 5500/- money deducted from my bank but still shows pending in mobikwik wallet . while login mobikwik it shows user disabled, i contacted customer care and mailed them they told to mail your id copy and bank statement and i have mailed with all details but they didn't have no proper response still my mobikwik wallet shows while login user disabled, i can't login still now

My payment credit card payment pls credited..

Mobile paid for Airtel Recharge through mobikwik. Didn't receive cashback of 75rs even after 48 hrs. Customer support no's not working and in the help column, even after raising a complaint, they replied very late and said to wait more 4days. Please provide a solution to the same.

I paid via UPI on 13th of May for Mobikwik Zip Paylater service, amounting INR 15900 (including 750 as late fees for previous cycle of 15 days).
usually payment gets updated on mobikwik in 1 minute. but it is showing as pending since 13th may even after payment was successful.
customer service is worst, takes 45 minutes to connect with executive on landline number and twitter team gives automated replies.
a lot of people have lost their money, i'm myself taking a hit on my cibil, since they have now reported to cibil regarding this.

i want to update my payment as soon as possible, and i'm attaching herewith the payment screenshots + the penalty they're applying!

15 days credit limit? you must be insane. rbi said no to such schemes yet you're doing as you want.