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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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122002

Mobikwik reviews & complaints page 45

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N
Nishika786
from Kanpur, Uttar Pradesh
Jun 1, 2022
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Mobikwik zip paylater fraud issue

Address:T-1,siddhi vinayak dham,, 128/9,y block, kidwai nagar

I have cleared all my dues of rupees 7127/- in mobikwik through SBI UPI...money got deducted from the bank..but it is still the same in due position in mobikwik...and there is no hearing and resolvement .in mobikwik.....
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I made a transaction in 21/05/22 via mobikwik zip account and that transaction got failed but money deducted, an refund was initiated but before I got that refund I repayment my zip account and than my zip account got blocked. After that I got my refund back to my blocked zip accounts instead of wallet. Now I am unable to use zip account balance nor my refund balance. It's really hilarious and disgusting....
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M
Mahesh1221246ff
Jun 1, 2022
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Mobikwik zip pay later

I am using mobikwik, my mobikwik is hack and lost around 15000 i have complaint about immediately, but no response from till now technical team didn't reply for mail and call, everyday I am getting i threatening message that penalty of 3000, I don't know what's the issue if call or inform about that I ll pay, without knowing how should I pay...
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A
Alokranjan612
May 31, 2022
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Unauthorised Personal loan

In my cibil report there is a personal loan with idfc and it is impacting my cibil score. I've never applied about that loan and neither used that amoumt.
When i contacted Idfc first bank they told me to contact mobikwik and they are lending partners. I have installed mobikwik app but never enquired about loan however they opned personal loan account in idfc first bank without my consent or documents submitted.

Either...
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R
raj9822
from Pune, Maharashtra
May 31, 2022
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Payment stuck

Address:Online

My payment is stuck
It's emargency
Transaction I'd MBK[protected]...
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A
Anukriti Singh2105
from Bengaluru, Karnataka
May 31, 2022
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Money debited from account but not reflected in Mobikwik wallet

I added money to my mobikwik wallet amount with a UPI transaction amount of Rs. 1899/-. Money was deducted from my bank account but not credited into my mobikwik wallet. Kindly refund my money or credit it to my wallet. My email id is singh.[protected]@gmail.com and my registered mobile number is [protected]....
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I
ishwar kant
May 30, 2022
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Money deducted but no payment was done.

Address:https://bhu2.ucanapply.com/

I mad a payment through mobikwik payment gateway on 30 May 22 through upi app ID [protected]@apl.
Ref No. :[protected]
https://bhu2.ucanapply.com/IntegrationRet2022MAIN/...
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I
from Malappuram, Kerala
May 30, 2022
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Zip pay later already paid

Already paid the amount with extra charge's.But still shows a over due in my cibil report.Already informed them several times and still they are not responding.

My number [protected]
[protected]@gmail.com...
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J
Jithin Soman
May 29, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
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Zip bill issued

Address:5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001 Email: https://www.mobikwik.com/help Phone: 011-61266390

Dear Sir

This month I use 1100 bill and that I paid same day. Now your wallet show 3700 pending.
That amount by mistake I paid 3350 rs (2800+550)kindly send back my money

Please do need ful

My Mobile Number [protected]
Email [protected]@gmail.com...
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N
nazia perween
May 26, 2022
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User disable without notice

Without prior notice, my account disable .now I can't pay my understanding . They start charging late fees....
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K
Kritika G
from Varanasi, Uttar Pradesh
May 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but not credited in ICICI BANK

Address:gurugram

I made payment from Sbi to Icici bank through mobikwik on May 6th however payment is still not credited...and there is no response from Mobikwik too. details attached...
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S
shaikriyazbasha
May 23, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Overdue

I was paid all dues since 1 year back but every time shown over due...
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PankajSingh77
from Kolkata, West Bengal
May 23, 2022
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Rent Payment of 20000 Pending

Address:Kolkata

Team,

I paid rent via credit card on mobikwik app, where money deducted from my credit card and got in pending status. Still the amount is under pending status. Request to process the transaction on urgent basis....
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Narasimha Kumar 3112
from Bapatla, Andhra Pradesh
May 22, 2022
May 22, 2022
This thread was updated on May 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited in wallet of mobikwik

I had ordered a product on m2all and paid using mobikwik zip cash, and had cleared my due within the due date. So as I received a damaged product m2all had processed refund later and I received an email saying that amount credited but I cannot see the money either on wallet or my account. This is the mobikwik order I'd of refund[protected] I cannot see the money in wallet or zip cash. I have tried payind electricity bill to check whether...
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W
Wasimk32
from Pune, Maharashtra
May 20, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
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One month since failed transactions, no refund yet

So I made couple of transactions using Amex card (ZIP service) in mobikwik, 1st dated 19th april 2022 valued at Rs 6000 and the second one dated 8th May 2022 valued at Rs 13000. Money got deducted but it never reached the beneficiary account. its been a month since the first transaction but refund is yet to be received. Customer support keeps telling me to have patience without any resolution. I'd like to get my refund as soon as possible.br...
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S
Sunny Sahdev
from MEERUT, Uttar Pradesh
May 20, 2022
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Wallet to bank Transfer is pending but deducted from Wallet

Hi Team,

This is regarding the wallet transfer of amount Rs 15557.55 to my Bank account on 24th April 2022. But the same is deducted from my Mobiwik Wallet but not credited to my Bank account and the same is showing in Pending status in my Mobiwik transaction history, the Invoice is also not available for the same. I have tried to raise this request on the Help section and as per the automatic reply it was mentioned that the...
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They Didn't Gave My Cashback Money Till Now...After Complaint Someone Called Me I Don't Think It Was Official

He Said That He Is From Mobikwik...He Asked Me OTP...When I Asked Him Why I Should Give You OTP Here Mentioned That Shouldn't Share Otp With Any One

Then He Started Talking With Arrogant Voice...And Thn I Checked My Phone
There Is A Message That Someone Trying To Login Your Account
I Click...
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V
Vikrantsalunke
from Latur, Maharashtra
May 19, 2022
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Regarding account disabled

On 26th april 2 fraud trasaction are done from my wallet account and then i mailed to [protected]@mobikwik.com for complaint after mobikwik disabled my account due to account disabled i unable to pay my bill. And penalty imposed on me how can i pay this bill without any link of account activation
So, i mailed 2 to 3 times also called to customers care for enable my account but no any response from mobikwik

Due to this...
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K
Kritika G
from Varanasi, Uttar Pradesh
May 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but not credited in ICICI BANK- I have been connected with frauds

After logging in to this portal I have been only contacted by the frauds...
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M
Mobikwik customer care number-9064-786-587 contact refund issue...
May 18, 2022
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It showing invalid cell number and mail doesn't exist,

Address:Delhi

It showing invalid cell number and mail doesn't exist, what to do...
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