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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 50

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A
Anurag7474
from Noida, Uttar Pradesh
Apr 5, 2022
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Transaction failed but amount deducted and not received back yet

I made a payment of 3000 rupees through UPI by Movikwik on the 2nd of April. I raised a dispute and the reply came that your amount would be back within 48 hrs. But now the time is more than 48 hours. My issue has not been resolved yet. I called the Movikwik helpline number but it always shows busy. Please help me so that I get my amount back into my account. ...
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Hello sir,
On April 3/2022 at 6:37PM .I mistakenly sent money of rupees 5782/- TO mobikwik official upi id :- [protected]@okaxisbank From [protected]@oksbi. Upi Transaction id :[protected] And Google Transaction id is :- CICAgODdsZ3eIQ .you can investigate sir.i cant do anything because its not personal upi id.the owner o[censored]pi id is mobikwik itself.hence i am reaching to you for help.
Please help me and solve my issue...
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R
Ragerush
from KHUTAR, Uttar Pradesh
Apr 4, 2022
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Money is in pending

I transferred 1000 rs to my friend through wallet and it is in pending.. its been 7 days now ... always i raise complaint i get robotic message again and again to stay calm for 5 to 7 days but now its more than 7 days kindly resolve this issue i want my money back...
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R
Ravi Dagar
from Thanesar, Haryana
Apr 3, 2022
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Refund initiated but not deducted from bill amount.

Refund id[protected] has been initiated but my bill is still 7909rs. Refund amount hasn't been deducted. please resolve this asap, due date is near. How can I pay the amount which I didn't use....
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R
Ravi Dagar
from Thanesar, Haryana
Apr 3, 2022
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Refund initiated but hasn't deducted from bill amount.

Refund has been initiated but my bill is still 7909rs. Refund amount hasn't been deducted. please resolve this asap, bill due date is near....
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D
devang084
from Vadodara, Gujarat
Apr 3, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Convenience Fees for Credit Card to Bank Account

Website:www.mobikwik.com

Mobikwik credit card to bank transfer activity - 30/03/2022 - Transfer amount to bank entered - 71000. Mobikwik charge (including convenience fees) 71837.5.
After successful transaction, Mobikwik message, you cannot transfer 71000 to bank account, daily limit is 10000.
Then why Mobikwik allow credit card transaction, there should be error before adding through credit card.
I have transferred 10000 to bank account, for...
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I have transferred 10370 rupees from my credit card to my MobiKwik wallet, the transaction was successful and money was debited from my credit card, but the money was not credited in my wallet . I was in some urgency need of money but the money was stocked in ur wallet then how can we do our works, is this what the MobiKwik services be like . Plz resolve the issue asap. I have attached the photo of the transaction pls go through it....
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S
sunilsky1311
Apr 2, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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Fraud transaction from my zip pay wallet

Address:ONE MOBIKWIK SYSTEMS LTD. Address:- 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana- 122001
Website:www.mobikwik.com

Somebody did fraud on my mobikwik account and used zip pay balance for credit card payment. I do not know whose credit card it is and how they used it.

details are below -

Credit Card Bill Payment
Date: Mar 21, 2022 12:26PM
Transaction Id: MBK[protected]
Paid :₹ 9, 566.38

Credit Card Bill Payment
Date : Mar 21, 2022 12:25PM
Transaction Id: MBK[protected]
Paid...
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A
abhishekbathwal
Apr 2, 2022
Apr 2, 2022
This thread was updated on Apr 2, 2022
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Wallet To Bank Transfer Shows Pending

I have transferred ₹4225 from mobikwik wallet to bank account. The amount got debited but it has not been credited to beneficiary's account. The transaction is showing pending.

Customer care is not picking calls.

Kindly resolve....
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R
rajivjindal.noida
from Noida, Uttar Pradesh
Apr 2, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of 25000 has been stuck but Customer service non responding and poor payment gateway.

Address:[email protected]

Transferred ₹25000 CC payment from my axis bank through mobikwik payment gateway tried 2 times on 31-03-22 but failed and one time amount refunded/credited in my bank but 2nd time failed msg rcvd but amount not refunded/updated in my bank account as on today (2nd April 22)
Calling at mobikwik support number but not responding. Opened ticket also but no response/resolution from any person from mobikwik. This company was doing very...
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I
Itssubham
from HOWRAH, West Bengal
Apr 2, 2022
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Wallet to bank transfer is in pending state since hours

Wallet to bank transfer is in pending state, my money got deducted and they put my transaction is in pending state. The money is for my brother's medical purpose, i need my money as soon as possible. Its showing everywhere in the internet that mobikwik instantly transfers money from wallet to bank and they got my transaction stuck. Its been many hours i am in a serious trouble. Transaction id - 5db9cd3fc7d5...
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A
Anirban1995
from Ghatal, West Bengal
Apr 2, 2022
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Refund not updated my wallet

Amount not received my wallet...
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R
Ravi Dagar
from Thanesar, Haryana
Apr 1, 2022
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Mobikwik still haven't processed my refund

My zip bill is due on 5th but my 848rs haven't been settled yet. So what do I do now? If I pay bill then what will happen with 848rs and if I don't pay then I'll have to pay 500rs penalty. I'm stuck. please resolve this as soon as possible or I'll have to stop using zip....
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A
ASHOK AVULA
Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from my debit card but amount has not been transferred to my bank account

I have made a transaction to transfer money from another debit card to my bank account through wallet to bank transfer but the amount has not been credited still
Its an emergency i need to pay my room rent else they will sent me out.
Please help on this...
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B
Badre1170
Mar 31, 2022
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[email protected] disabled my id opan

Address:Ahmmdabad

Disabeld opona kardo [protected]@gmail.com...
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B
Badre1170
Mar 31, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
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Disabled opan kardo

Address:Ahmmedbad

My user disabeld opan kardo me mobikwik uja karn chahta hu...
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U
Utkrishti Taneja
Mar 31, 2022
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Money deducted but order not placed

I made an order on myntra through mobikwik wallet. The money has been debited but the order has not been placed. Also, the selected things are still showing in my bag on myntra. So where is my money and how do I get it refunded....
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திவாகர் தயாளன்
Mar 30, 2022
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Closure account

My account 53835085 did not closure for lot of days dipression for me please kindly request to closure my account...
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P
Pavan99
Mar 30, 2022
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Mobikwik service

Address:5th floor,Huda city centre metro station sector 29,gurugram, haryana ,122001

Three transaction are failed but amounts was debited.but not credited
1)Rs.5118 transaction I'd[protected].
2)Rs 2047 transaction (or)order I'd[protected]
3)Rs.3531.42 paid via MobiKwik to ZAAKPAY-UTILITIES PG for Transaction Id[protected].transaction was failed but amount was debited but not credited or refund . customer service as not responding...
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Y
yusufkhanofficials
Mar 30, 2022
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Amount deducted from bank but not showing in wallet.

Address:Gurgaon

Amount deducted from bank but not showing in wallet. This happened everytime i do transactions amount will deducted but not came in to wallet. They are doing fraud with customers....
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