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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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A
aryan katyal
May 1, 2022
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I am trying to login on my MobiKwik wallet but it say’s user disabled i have funds in my account which i need to use but cant access it because of the same kindly please resolve this issue.
Thank you
[protected]@gmail.com
[protected]
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    Mayank Pahuja
    May 1, 2022
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    Money transferred to irctc from the wallet today (1 may 2022) but i did not get the ticket. I have not get the money back yet.
    Registered mobile is [protected].
    Kindly check the transaction of rs 436.
    According to mobikwik it takes 24 hours to refund the money but i still have not get the refund. Kindly refund asap. Plz send an information mail that the issue is being processed. Thank you.
    Mobikwik customer support has been notified about the posted complaint.
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      H
      HAHA Minecraft
      May 1, 2022
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      I ordered food via mobikwik but order is not placed. My money is debited from my account. I want my refund.
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Solo man
        May 1, 2022
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        Refund not received even after two weeks

        1. I tried to pay my LIC premium on 18th April on Amazon.in worth Rs 2182( order id.[protected] using my mobikwik blue amex card(no. [protected]) but as usual the payment was failed and money deducted from my mobikwik wallet. I immediately contacted amazon customer care and they said the amount didn't reach to them the transaction was failed and the refund would be credited within 3-5 days which I have still not received.
        br...
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        UVV
        from Mumbai, Maharashtra
        Apr 30, 2022
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        I did a payment transfer via mobikwik wallet . The same went into pending state. On complaining about same they 1st said to wait for 4 hours. Then they are asking to wait for 2 to 3 days.
        This is unacceptable. My money is needed on urgent basis and they have hold the same.
        I want my money immediately.
        Mobikwik customer support has been notified about the posted complaint.
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          J
          Jayesh mittal
          from Jodhpur, Rajasthan
          Apr 29, 2022
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          Address: Delhi

          I got call from this number saying its from mobikwik i was getting problem in zip service so i told him he said he will deactivate zip service. And asked for otp i am aware of fraud happening now days so i remove All my money from my account and give him otp he.tried to steal from my bank but got failed due to insufficient balance then he asked me to add 10000 balance in my account and said its company procedure i was confirmed it is fraud and cut the call but any how he deducted 51rs from my paylater zip service
          So please kindly take action and refund my money back guarantee
          Mobikwik customer support has been notified about the posted complaint.
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            A
            aravin990
            from CUMBUM, Tamil Nadu
            Apr 29, 2022
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            My loan was closed in last NOVEMBER 2021 but still not reported in CIBIL. ALL Paymet in done please support.
            Mobikwik customer support has been notified about the posted complaint.
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              P
              Prince Daywalker
              Apr 29, 2022
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              Address: Delhi
              Website: www.mobikwik.com

              Mobikwik is a Delhi based fraud company.
              They will ask to use their wallet
              When u will load money they will disable your wallet with the money
              My 14000 rs is stuck in wallet and their customer care people fool me daily.
              They asked me to send self attested copy of Aadhar card and credit card amount debit confirmation mail screenshot .
              I have send the 10 times. Each and every time they send mails that pls send documents to process the request.
              They have duped my amount. Someone please help me
              Mobikwik customer support has been notified about the posted complaint.
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                B
                Babpo
                from RATNAGIRI, Maharashtra
                Apr 29, 2022
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                I have done transaction with mobikwik zip wallet for sum of rupees 12999 and the transaction get successful from there side but the beneficiary or account number doesn't exist so how could you make the transaction successful . I have called 3 time to customer care they said you will get refund by 28 April 2022 but still I don't get any refund from them mobikwik customer service is not responding me properly so where should I make complaint. Please I need refund today itself only and my question is to mobikiwk if account number doesn't exist so how could you make the transaction successful from your side?
                Mobikwik customer support has been notified about the posted complaint.
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                  I
                  ILovepreetsandhu
                  Apr 28, 2022
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                  Address: Gurgaon

                  I made a transaction of 1056 through jupter debit card my money decuted from my bank account and it not transferred to mobikwik wallet where my money goes please help mobikwik i have bank reference number that is S29978588 and transaction id is[protected]
                  Mobikwik customer support has been notified about the posted complaint.
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                    V
                    Vikas2121
                    from Delhi, Delhi
                    Apr 27, 2022
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                    I had a three transaction via BLU Card but money is deducted in my account but receiver not received yet and I raised so many ticket & call but no one responded mob [protected]
                    Mobikwik customer support has been notified about the posted complaint.
                    Apr 27, 2022
                    Updated by Vikas2121
                    Why it's mark as resolve
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                      S
                      saurav72000
                      from Mumbai, Maharashtra
                      Apr 26, 2022
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                      Address: Delhi
                      Website: www.mobikwik.com

                      Hi I never asked for Mobikwik zip pay, they forcefully kept 30, 000.It is kept with 0 level security .Even shopping apps have better security, atleast you get to know if someone else is trying to log in from another device.In case of Mobikwik the account got easily hacked and in three transactions 30k has been taken out.Mobikwik's customer care is always unreachable and have pathetic backend service .They are not taking any liability of their poor security and there are thousands of sufferers like us .You can find so many complaints about them on social media still they are practicing these careless security with commoners money.Now even the account is blocked and these I'll practices will effect my CIBIL score .They are running lives of so many Indian commoners through fraud practices.
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        SushilSuryawanshi321
                        from Satara, Maharashtra
                        Apr 26, 2022
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                        Hello sir I made transaction of fund transfer 15865 from credit card to my Bank account. amount is debited from credit card but not credited to my bank account and it showing payment under process and it will take couple of hours with pending status but still i do not recieved the amount in Bank account . Kindly look into this and don't let your customer suffer finantial losses thank you
                        Mobikwik customer support has been notified about the posted complaint.
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                          Babpo
                          from RATNAGIRI, Maharashtra
                          Apr 26, 2022
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                          Address: Mumbai

                          I have made transaction with mobikwik zip wallet for sum of rupees 12999 and they made transaction successful when the account number doesn't exist. How is these possible when the account number doesn't exist so how could you make the transaction successful .And there customer care are not responding almost 9 days passed I am waiting for my refund and my question is exactly when I will get my refund these 3rd complaint I am registering please sort my issue as soon as possible and the customer care is not responding then we common people where should complain about these all issue please help us
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                            B
                            Babpo
                            from RATNAGIRI, Maharashtra
                            Apr 25, 2022
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                            Address: Mumbai

                            I have done transaction of rs 12999 on 19th april 2022 with mobikwik wallet and so amount got deducted from the wallet but the beneficiary which I have chosen to pay that doesn't exist so how could you make the transaction successful when the account number doesn't exist and the mobikwik payment gateway is zakpay utilities almost 7 days passed still waiting for refund to get from them please give me refund as soon as possible my question is to mobikwik is that

                            When the account number or beneficiary doesn't exist so how could you make the transaction successful form your side
                            Mobikwik customer support has been notified about the posted complaint.
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                              Babpo
                              from RATNAGIRI, Maharashtra
                              Apr 25, 2022
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                              Address: Mumbai

                              I have done transaction with mobikwik wallet for sum of rs 12999 and the transaction gets successful but the beneficiary which I have chosen for transaction that account number doesn't exist so my question is how could you make the transaction successful when the account number doesn't exist and almost 7 days passed still waiting for refund customer care service don't respond and the payment gateway for my transaction is zaakpay utilities so I request you to please provide me the refund as soon as possible. Please
                              Mobikwik customer support has been notified about the posted complaint.
                              Apr 25, 2022
                              Updated by Babpo
                              Please refund me as soon as possible because customer service is not responding me

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                                F
                                FULL ON
                                Apr 23, 2022
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                                Address: 211 tilak nagar Dewas, Near Kidzee school

                                Too many times payments zip please refund my amount I'm scared please help me report a fraud please return my amount
                                Mobikwik customer support has been notified about the posted complaint.
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                                  ullastaneja
                                  from PUNE, Maharashtra
                                  Apr 20, 2022
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                                  Address: gurugram, haryana - 122003
                                  Website: Mobikwik App

                                  1. Refer to order id: [protected] on MOBIKWIK. A transaction of Rs. 11400/- was done through mobikwik on 06 Dec 21 in which payment of Rs. 5962.26/- was made through mobikwik wallet and Rs. 5436.95/- was made through a credit card.

                                  2. It is pertinent to mention that the transaction failed and merchant confirmed the same. The issue was raised with mobikwik and refund of Rs. 5962.26 /- was made on 17 Dec 21 which reflected in my wallet amount. However, pending refund of Rs. 5436.95/- is yet awaited from mobikwik from four months. Multiple Calls to customer care and numerous messages have been sent on twitter handle without any positive reponse.

                                  3. It is requested that necessary action be taken against mobikwik and the relevant amount of Rs. 5436.95/- be refunded to me by mobikwik along with penalty at an early date.

                                  4. I am a defence officer and have wasted great amount of my time on mobikwik customer care calls. I request that mobikwik be penalised for appropriate amount to waste my time and let me go through unnecessary mental harassment.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Sowmya Nadh3310
                                    Apr 19, 2022
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                                    Address: kothakandriga village ,peddakannali post ,chittoor dist ,ap 517642 ,mobile num 9182436331

                                    I had a make payment of 8000rs on 23/03/2022 from mobikwik zip wallet credit amount debited but not received the biller so please help regarding this matter please refund the payment
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Sowmya Nadh3310
                                      Apr 19, 2022
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                                      Address: kothakandriga vill ,peddakannali post ,chittoor dist , ap 517642 mobile num 9182436331

                                      My mobiKwik account is disable and I'm unable to pay my zip pay later bill due to this company is charging late fee. And I've tried to contact them multiple times & even talked to there coustomer support through fb messenger, email & call. It's been 1 months I'm unable to pay my zip bill & the r charging me late fee.
                                      Because of the it will affect my Credit score.
                                      Kindly review my case.
                                      Mobikwik customer support has been notified about the posted complaint.
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