Mobikwik Complaints & Reviews

My money being deducted from my zip wallet by making a payment but not successful paid to the biller

Apr 16, 2022

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had make a payment of 4086 on 4th April from mobikwik zip wallet credit amount debited but not received to the biller so please help regarding this matter.

Apr 10, 2022

Complaint marked as Resolved

They didn't call or email me about this but money is refunded now at 4pm.

Mobikwik customer support has been notified about the posted complaint.

Apr 10, 2022

Updated by Sanjay@700 Problem not resolved but they mark completed why..

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Due to money problems able to pay zip balance amount, if I am ready to with penalty
They told me to pay now only, they keep calling me and torture for repayment I need 20 days to repayment please help me

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was done a transaction of rupees 576 for my recharge, on 3 april 2022 at 3:55 PM.
I paid from UPI.
But the amount of 576 is deducted from my account but the Recharge was not done. And the transaction is showing successful.
Please forward your team to investigate as soon as possible and help to refund the amount.
Order id : OMK249d5ff33906f88
UPI transaction id :[protected]

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: pune

Dear sir
I am use mobikik wallet bust last week I am use date -28/04/2022 time 10.30 pm mobikik wallet to bank transfer amount rs 10372/ use IndusInd Bank Credit Card amount debit but not showing mobikik wallet .I'm trying mobikik help desk bust not responding mobikik no any help please check

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made zip payment to MobiKwik and it failed but my money got deducted so I had to make the same payment again. But my first payment didn’t reverse in my account till now

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Since a long there is no Zip facilities in Mobikwik. The Zip section is showing wrong information. All the Zip dues were paid on or before the due date. I had requested Mobikwik team to close the loan account in CIBIL and other credit reports, if any. They said it will be closed within 45 days. Now it's more than 60 days, the loan account is not yet closed. Doing lot of timepass everytime I ask about it... It's been many months I am requesting...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: gautam nagar, new delhi

Website: MOBIWIK

AN unknown person transacted illegally from my credit card for rupees. 93, 350 without my knowledge on 26/03/2022 at around 9 pm via MOBIWIK application.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made a payment of 3000 rupees through UPI by Movikwik on the 2nd of April. I raised a dispute and the reply came that your amount would be back within 48 hrs. But now the time is more than 48 hours. My issue has not been resolved yet. I called the Movikwik helpline number but it always shows busy. Please help me so that I get my amount back into my account.

+2 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir,
On April 3/2022 at 6:37PM .I mistakenly sent money of rupees 5782/- TO mobikwik official upi id :- [protected]@okaxisbank From [protected]@oksbi. Upi Transaction id :[protected] And Google Transaction id is :- CICAgODdsZ3eIQ .you can investigate sir.i cant do anything because its not personal upi id.the owner o[censored]pi id is mobikwik itself.hence i am reaching to you for help.
Please help me and solve my issue as soon as possible.
Thanking you sir.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I transferred 1000 rs to my friend through wallet and it is in pending.. its been 7 days now ... always i raise complaint i get robotic message again and again to stay calm for 5 to 7 days but now its more than 7 days kindly resolve this issue i want my money back

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Refund id[protected] has been initiated but my bill is still 7909rs. Refund amount hasn't been deducted. please resolve this asap, due date is near. How can I pay the amount which I didn't use.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Refund has been initiated but my bill is still 7909rs. Refund amount hasn't been deducted. please resolve this asap, bill due date is near.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.mobikwik.com

Mobikwik credit card to bank transfer activity - 30/03/2022 - Transfer amount to bank entered - 71000. Mobikwik charge (including convenience fees) 71837.5.
After successful transaction, Mobikwik message, you cannot transfer 71000 to bank account, daily limit is 10000.
Then why Mobikwik allow credit card transaction, there should be error before adding through credit card.
I have transferred 10000 to bank account, for this 10118 has been deducted from added 71000.
For remaining balance transfer, Mobikwik is asking convenience Fees again which I have already paid. I should be able to transfer remaining 61000 without additional charges.
There should be 61000 transaction back to my credit card or I should be able to transfer 61000 to my bank account without charge.

Please do the needful for my query resolution.

Thanks.

Mobikwik customer support has been notified about the posted complaint.

Apr 11, 2022

Updated by devang084 Complaint - Not resolved yet. Mobikwik team has not done anything.

Apr 12, 2022

Updated by devang084 Complaint - Not resolved yet. Mobikwik team has not done anything.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have transferred 10370 rupees from my credit card to my MobiKwik wallet, the transaction was successful and money was debited from my credit card, but the money was not credited in my wallet . I was in some urgency need of money but the money was stocked in ur wallet then how can we do our works, is this what the MobiKwik services be like . Plz resolve the issue asap. I have attached the photo of the transaction pls go through it.

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: ONE MOBIKWIK SYSTEMS LTD. Address:- 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana- 122001

Website: www.mobikwik.com

Somebody did fraud on my mobikwik account and used zip pay balance for credit card payment. I do not know whose credit card it is and how they used it.

details are below -

Credit Card Bill Payment
Date: Mar 21, 2022 12:26PM
Transaction Id: MBK[protected]
Paid :₹ 9, 566.38

Credit Card Bill Payment
Date : Mar 21, 2022 12:25PM
Transaction Id: MBK[protected]
Paid...

+2 photos

Helpful

Found this helpful?

3 Comments

I have transferred ₹4225 from mobikwik wallet to bank account. The amount got debited but it has not been credited to beneficiary's account. The transaction is showing pending.

Customer care is not picking calls.

Kindly resolve.

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Apr 02, 2022

Updated by abhishekbathwal [protected] Mobile number

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Transferred ₹25000 CC payment from my axis bank through mobikwik payment gateway tried 2 times on 31-03-22 but failed and one time amount refunded/credited in my bank but 2nd time failed msg rcvd but amount not refunded/updated in my bank account as on today (2nd April 22)
Calling at mobikwik support number but not responding. Opened ticket also but no response/resolution from any person from mobikwik. This company was doing very well previously but from 2-3 months it’s performance is so poor and harassing.

+1 photos

Aug 18, 2022

Complaint marked as Resolved

Amount updated in my account.

Mobikwik customer support has been notified about the posted complaint.

Apr 03, 2022

Updated by rajivjindal.noida Getting fake fraudulent call through someone named Rahul Sharma mobile no, +[protected] introduced himself as customer support from mobikwik. Asking for OTP rcvd from mobikwik sms to resolve the issue. Bastard abused me when I ignored to give OTP to him to excess my mobikwik account. Already complained in police by providing number from which call rcvd.

Aug 18, 2022

Updated by rajivjindal.noida Issue resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Wallet to bank transfer is in pending state, my money got deducted and they put my transaction is in pending state. The money is for my brother's medical purpose, i need my money as soon as possible. Its showing everywhere in the internet that mobikwik instantly transfers money from wallet to bank and they got my transaction stuck. Its been many hours i am in a serious trouble. Transaction id - 5db9cd3fc7d5

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 51

Regarding money deducted

Post your Comment

Money deducted but not received to the biller

Post your Comment

Torture for online repayment

Post your Comment

Transaction showing successful but its failed.

Post your Comment

Account disabled and rs 10372/ debit Account credit card

Post your Comment

Money deducted twice in zip

Post your Comment

Loan account related to Zip

Fraud transaction

Post your Comment

Transaction failed but amount deducted and not received back yet

Post your Comment

I'm complaining about one upi transaction which is mistakenly placed.

Post your Comment

Money is in pending

Post your Comment

Refund initiated but not deducted from bill amount.

Post your Comment

Refund initiated but hasn't deducted from bill amount.

Post your Comment

Convenience Fees for Credit Card to Bank Account

Post your Comment

Credit card to wallet transfer funds , not showing in my wallet but money debited from credit card.

Post your Comment

Fraud transaction from my zip pay wallet

Wallet To Bank Transfer Shows Pending

Post your Comment

Refund of 25000 has been stuck but Customer service non responding and poor payment gateway.

Post your Comment

Wallet to bank transfer is in pending state since hours

Post your Comment

Refund not updated my wallet

Post your Comment

Related businesses