Mobikwik — Balance deducted from account

Address:Gurgaon, Haryana

Yesterday i recharge my connect broadband but it shows transaction failed and i was received a message from my bank i.e. your balance is deducted for your transaction so and so. I was registered a ticket in mobikwik but they could not contact me till now. No recharege is done and also the money was not added to my wallet account. My contact no. Is [protected] please do the needful as earliest as possible.
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Mobile recharged of rs 357/ dated 13/02/2017 of mobile no [protected] till to date cash back not received please do neddful please write your contact number three times I have you send reminder till to date your reply has not come mobiquik recharge
One of the very fraud company i ever seen.There is no active customer care no .There is no response on tickets .please don not use mobiwik for any recharge purpose.
https://www.consumercomplaints.inmobikwik-my-jio-no-recharge-not-done-but-rs-303-money-deduct-my-assount-c1536066
Hi,

I've recharged on 2nd April 2017 but I didn't received Recharge till now.
I've raise issue but no response from Mobikwik.
Transaction Id:-VS[protected].
Raised ticket also:-Ticket 6269836.

Thanks,
GaNi

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