[Resolved]  Mobikwik — can't transfer the amount to bank

Address:Ernakulam, Kerala, 670511
Website:www.mobikwik.com

My registered Mobikwik no: [protected], Email : [protected]@yahoo.com.

Dear sir,
I deposit cash to mobikwik wallet on 26/10/18 at Rs.9000/-.But now i cant transfer money from my wallet to bank or wallet other payments.
Such transaction time they showing update kyc. i find local kyc centers in ernakulam. No shops are updating kyc in my area.
I try many times for kyc in this app but it is not working now. I will face many problem in this days.so many times I check your customer care number and try to call but never answered.
mobikwik Customer Support Number :[protected] /+[protected]

now please return my cash to bank account.

regards Jobyjohn
mob [protected]
[protected]@gmail.com, [protected]@yahoo.com
+3 photos
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Nov 3, 2018
Complaint marked as Resolved 
Sir, they are not resolve the problem. they contacted me and told they will update the kyc and the money will get you 48 Hr. But still i dont get any money. regards, joby
Mobikwik customer support has been notified about the posted complaint.
Nov 03, 2018
Updated by jobypj846
I get calls from Mobikwik but they offered to sent back the money to my bank. but still now no response . now i loos everything.

regards,
Joby John
Nov 18, 2018
Updated by jobypj846
not resolved the problems.
it is a cheated company
Complaint comments 

Comments

I Could not update my KYC in MobiKwik. It is always showing as "The service is currently unavailable". I've conveyed my concern with MobiKwik Customer care executives in chat which is available in 'help' option. But there is no valid reply or action from MobiKwik.

[protected] recharge faild

Sudarshan Lokare's reply, Oct 25, 2018
Recharge faild
Dear sir,
I am purchase the MI led TV, but order is not successful, my account is deducted the money ur mobikwik account, ur company is not refund the money, Pls refund the money
MobiKwik is KYC..customer.. Care.No. 8250..199..521…(())and Non-KYC user in [protected]@)?

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