Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Nov 28, 2025
Complaints 7148
Resolved
861
Unresolved
6287
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Mobikwik reviews & complaints page 183

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ankur Kumar Shukla
from Palampur, Himachal Pradesh
Jul 17, 2018
Report
Copy

Address: New Delhi, Delhi, 110008

Pls call me this is my mob no[protected] it's very urgent mere wallet SE kisi our ke account me paise transfer kiye Gaye Hain pls Meri help Karo 10000 ka fraud hua hai pls call me Maine customer care ka no samjh ke call milaya tha mere account me paise nhi ja rahe the usne bola ki sir hum proses Kar rahe Hain our Sara Paisa apne account me tarnsfer Kar liya pls kuchh help karo AP SE humble request hai mere pas uski detail hai pls uske account see paise wapas lo pls help me
+2 photos
Mobikwik customer support has been notified about the posted complaint.
View replies
Hi I did a 5k transaction from mobikwik to another wallet . Due to limit problem transaction failed. But money debited from mobikwik wallet.can u solve this issues As early as possible..?
Reply
I had transfer the amount 3869 rs to my bank account but money not credited to my bank account. Wallet balance deducted this amount.please solve this issue

my wallet frood pls help me - Comment #3165710 - Image #0
my wallet frood pls help me - Comment #3165710 - Image #1
Reply
dineshrajwade's reply, Jul 24, 2018
My mobile number is 9860269964
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Geeno
    from Chennai, Tamil Nadu
    Jul 17, 2018
    Report
    Copy

    1. Refund from the IRCTC not yet received to the Bank Account
    2. Since it has been 7 days IRCTC has refunded my money but mobikwik not yet given me back the amount
    3. Their Customer Support are no reachable
    4. Please advise when i can receive my cash back to my bank account

    Note: Ticket booked through the IRCTC mobile App via mobikwik payment Gateway.
    Mobikwik customer support has been notified about the posted complaint.
    View replies
    Apps complaniint
    Reply
    Haja Charan's reply, Jul 9, 2018
    Booking complaint
    Sir my login password missing iam more times to try then but not use forget password pls help me
    Reply
    Dear sir i have added 10000 to wallet but when Iam trying to transfer It is showing mail id is Not added to request what does It means what should i do to résolve this pls Help me pls tell me how to avoid this and get m'y amount back previously i uséd to mâke m'y transactions very well but y this problèm now pls solve thé problem
    Reply
    I was pay my post paid bill by here but it did not complete ...I was trying to contract there catomer cair but the number of castmor cair is fake no...
    Txn Ref ID mk[protected]
    Bill no[protected]
    Bbps ref I'd mk01006tstn3
    Transaction time 9 jul 2018

    refund not yet received since past 7 days : ticket booked through irctc mobile app - Comment #3160951 - Image #0
    Reply
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Robin Alexander
      Jul 14, 2018
      Report
      Copy

      Address: Hoshiarpur, Punjab
      Website: www.mobikwik.com

      My account is disabled and I had 15000 rs just added today. I have given my KYC as well in form of Aadhar number. They won't register my complaint as we have to be logged in to raise a ticket and when tried to log in it says account disabled. I am in UAE right now and the phone number of my account is Indian. Please help me as I am broke and this was my only cash that I had
      Mobikwik customer support has been notified about the posted complaint.
      Jul 15, 2018
      Updated by Robin Alexander       My email login is [protected]@gmail.com and my mobile number is [protected]. I need this cash urgently please help me
      View replies
      Are ye company ki aukat nahi paytm
      Ki barabari karne ki, aur bolo SUPERCASH
      Reply
      My id temrery block I am not any recharge last one month my 2244 rupees block i am so safer not use my rupees pl un lock my id immedatly
      Reply
      Dear Mowikwik support

      I just want to deleat my account parmanently with following information i am not using anywhere this account:
      My mobile number with mowikwikaccount is:[protected]
      My registered email address with mowikwik: [protected]@gmail.com
      Best and Thanks
      SATISH KUMAR
      [protected]
      Reply
      Invoice number [protected]
      Amount 3640
      RBL[protected]
      Amount 155
      Issues return amount my amount show transfer to Bank account but not received my account please help urgent contact me
      Mobile number [protected]

      account disabled with no reason - Comment #3160750 - Image #0
      account disabled with no reason - Comment #3160750 - Image #1
      Reply
      I want to enable my disabled account (user).

      account disabled with no reason - Comment #3160817 - Image #0
      account disabled with no reason - Comment #3160817 - Image #1
      Reply
      As per above I want to inform you that I send money in mobikwik up account rather my account, so please transfer the said amount to my account.order red no.[protected]
      Sanjay gagrani

      account disabled with no reason - Comment #3160840 - Image #0
      Reply
      Whout my permision on line shoping 03-07-18
      ref.no. OTHPG 612789 ZES*MOBIKWIK 4000.00

      account disabled with no reason - Comment #3161026 - Image #0
      account disabled with no reason - Comment #3161026 - Image #1
      Reply
      Mr b pavan kumar I want money refund from wrong person
      Reply
      Helpful
      Found this helpful?
      8 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        yasinpatel
        from Mumbai, Maharashtra
        Jul 13, 2018
        Report
        Copy

        Address: Mumbai City, Maharashtra, 400102

        My mobikwik id is [protected]@gmail.com. I bought an redimi note 5 phone from redimi website and it was advertised that customer would get 25% cashback if Mobikwik wallet is used to purchase the said product WITHIN 24 HOURS. I was supposed to get 25% cashback i.e. 2500 rupees in 24 hours. I did not get the cashback in the promised time and Mobikwik is not available for help. They do not have a proper customer service no available. Help option provided on Mobikwik app is not usefull either. Need to take serious action against them.
        Mobikwik customer support has been notified about the posted complaint.
        View replies
        Actually I used the mobikwik virtual visa card for ordering the product from Amazon but the order was cancelled unfortunately Amazon intiated refund on 11th may successfully.Refund is not reflected in mobikwik wallet. I asked mobikwik app customer care & call them also but they will not at all responding for my complaint.
        Amount is 7999/rs
        Reply
        Sir mobikwik bar bar kyc update mangta rhta h lekin usme update ka koi bhi option so nhi kr rha h
        Reply
        Internet banking through is add money is not possible in Mobikwik it is loss 2000 rupee it is refund my money is come fast
        Reply
        I paid Rs. 5000.00 to dgvcl through mobikwik, but not credited to my dgvcl account yet. Tr dt. 16.07.2018 Tr id. 8b500bf942c6 Rs. 5000

        My electricity connection will be disconnected any time due to non payment of bill amount.

        Kindly do needful immediately
        RMN [protected]

        did not receive cashback in 24 hours. - Comment #3160348 - Image #0
        did not receive cashback in 24 hours. - Comment #3160348 - Image #1
        did not receive cashback in 24 hours. - Comment #3160348 - Image #2
        Reply
        Helpful
        Found this helpful?
        4 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naina nagpal
          from Allahabad, Uttar Pradesh
          Jul 12, 2018
          Report
          Copy

          Website: makemytrip

          Please let me know the reference no. or ticket id for the refund of the failed transaction of rs 3810through makemytrip app on 20th june as i did not receive my money back till now. its really depressing.
          please help. i have registered complain 2 times they always replied money will be credited and even asked in home branch they asked for reference no of refund please provide me the reference no.
          thank you
          Mobikwik customer support has been notified about the posted complaint.
          View replies
          Error in emi payment mobikwik by wallet

          refund not received yet - Comment #3158542 - Image #0
          Reply
          I am complaining about payment of non payment of Vodafone bill Rs 237.
          Last 3 days i have used my wallet amount of Rs 237 for the vodafone prepaid bill amount but not processed my bill payment.

          Please someone attend my complaint priority basis and call back arrange from (MOBIKWIK) side.

          Thanks & Regards
          Devender Bisht
          Reply
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinit Roy
            from Jasidih, Jharkhand
            Jul 11, 2018
            Report
            Copy

            It has done fraud with me. made the jio of rs.399 using coupon JIOCB75 and also done the KYC but haven't received the promised cash back about (rs.75) as mentioned in the adv. I had also sent written complaint about this issue through the company's app but no replY came.I even tried to call customer care nos. But none of the no. works. So please take some strong action against this company for fake adv and wasting time and money of people.
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Maniesh09
              from New Delhi, Delhi
              Jul 11, 2018
              Report
              Copy

              Address: New Delhi, Delhi, 110075

              This company is been putting up the scheme and then changing at their own wish under the clause that they can change any time. I agree they are free to change but how can they change that retrospectively and making both customer as well as govt on the ride.

              I would like to file a complaint for someone to look at the fraud this company doing by making changes in Supercash especially for the old supercash earned, I have approx. 10, 000/- super cash in my all 4 -6 mobiles at family and I need that needs to be restored immeditaley

              Thanks
              Manish
              [protected]/[protected]/[protected]/[protected]
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sujal Thakkar
                from Mumbai, Maharashtra
                Jul 9, 2018
                Report
                Copy

                I tried to make payment to BAJAJ FINSERV via mobikwik app.

                The payment didn't go through while the amount has been deducted from my account, while I tried to get in touch using your so called customer care number "[protected]" the call doesn't go through.

                I have recieved the message that my money has been refunded but it's not reflecting anywhere! Can you please let me know the refund process and when I can expect money?
                +1 photos
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sushantvichare999
                  from Pune, Maharashtra
                  Jul 8, 2018
                  Report
                  Copy

                  Address: Ratnagiri, Maharashtra, 415639

                  I have done transaction of 3030rs and the money has been deducted from my account
                  Unfortunately my electricity bill is showing out standing.

                  The biggest and problem over here is the given customer care numbers don't work.

                  The call gets dropped after calling the given numbers.
                  I want my money get back . please solve.my transaction no MK[protected]
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ak699
                    from Ahmedabad, Gujarat
                    Jul 8, 2018
                    Report
                    Copy

                    Website: Mobikwik app

                    Hii i am Mrityunjai kumar i have recharged my number [protected] with mobikwik with 485 rs in first attempt recharge become unsuccesful but the money debited from my account once agail i did the process then recharge is done . For only recharge of 485 i paid 970 rs please give me cashback of failed transaction if given notify me recharge date 8/7/18
                    Mobikwik customer support has been notified about the posted complaint.
                    View replies
                    My best friend had suggested me to install and use Mobikwik, I was a bit scared but now I have realized the reason he was asking me to do it. I got the best deal for the recharges which I do for my whole family. I use it for all the payments now and I even use it for the transactions for my family. I have saved a good amount of money and I am happy that I am helping my family now.
                    Reply
                    I got the coolest offer on Mobikwik for recharges and bill payments. I have asked all my friends to install it and use it for the great cashback offers. My friends are happy for all the cashback offers that they are getting. We all do most of our payments using Mobikwik only. All of my friends are thanking me to help them with their online payments. Thank you Mobikwik, I love your app and the services.
                    Reply
                    I always paid the bill on time and sometime back I thought of doing it using a digital wallet to get the benefits which most of the people are talking about. One of my friends always talks about Mobikwik’s excellent services and the app. I installed it and started using it. I get cashback on every transaction and now I am happy as I think I am getting something back for doing things the way they were done. Thank you, Mobikwik.
                    Reply
                    My MobiKwik wallet I'd is disabled plz unlock.
                    Reply
                    I have recharged my jio No. by using JIOCB75 code but I did not get any cash back. I contact to customer care they told me coupon code was not applied . But I applied the code and it was. Successfully done. I have video and also screenshot of it.
                    Babloo.[protected]@gmail.com
                    [protected]

                    recharge not done but money debited - Comment #3160366 - Image #0
                    Reply
                    Helpful
                    Found this helpful?
                    5 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kannuu
                      from Kolkata, West Bengal
                      Jul 8, 2018
                      Report
                      Copy

                      virtual aadhaar id verification still not implemented although made mandatory by government

                      Address: Gurgaon, Haryana
                      Website: www.mobikwik.com

                      Mobikwik had been insisting on only Aadhaar card KYC verification since February 2018 although even banks did not ask for it and has forfeited lots of our money earned as supercash.They have even preponed the expiry dates of supercash which were determined in the past and thereby forfeited lots of our money -a screenshot of the ticket raised with them is attached herewith .Kindly compel them to reinstate the supercash they are forfeiting...
                      +18 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      P
                      Pravina1
                      Jul 7, 2018
                      Report
                      Copy

                      Address: Vadodara, Gujarat, 390011

                      Mobikwik is just fraud company and it is not worth giving try . They make our money stuck in their website and
                      Also they don’t have any customer care option or anything. They are not reachable .
                      Whom to talk . If something happened.
                      They have given phone numbers but those are not working at all.

                      +[protected] [Customer Care]
                      +[protected] [Customer Care]
                      Also there is one Delhi number that too not working .
                      It is just waste of time
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pravina1
                        Jul 7, 2018
                        Report
                        Copy

                        Address: Vadodara, Gujarat, 390011

                        I was indeed wanted to talk to mobikwik for mu money deducted from
                        Credit card Rs. 2500 even though transaction was unsucessful.
                        I can see money is deducted from mobikwik they didnt not pass the money to myntra.
                        If the transaction was unsucessful then why mobikwik deducted money from
                        My bank.[protected] transaction id : payment id[protected] timing 9:30 pm

                        I suggest you all please dont use mobikwik to pay . It is just a scadal to stuck your money.
                        I didnt not get 10% discount instead i stuck in to this useless issue
                        Mobikwik customer support has been notified about the posted complaint.
                        Jul 07, 2018
                        Updated by Pravina1                         Did you check this both number is not working.

                        +[protected] [Customer Care]
                        +[protected] [Customer Care]
                        website www.mobikwik.com

                        I tried to reach them but no of them numbers are working
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          CMA Abhishek Sharma
                          from Delhi, Delhi
                          Jul 4, 2018
                          Report
                          Copy

                          Hi, my name is neha kaushik, i download mobikwik app and registered, i transferred 399 rs from my husband account. As i was new to the system, i tried to create security pin however it got blocked after this i have raised so many tickets and upload my adhar card and husband' bank statement but they did not unblocked, i asked them about their email id but they didn't provide it. There is no customer care whom i can speak directly.
                          Mobikwik customer support has been notified about the posted complaint.
                          View replies
                          My Account has been blocked suddenly during payment time please unlock my Account my email id [protected]@gmail.com
                          Reply
                          I have to say that the speed of every transaction beats the speed of transactions which were done prior to those. My life has become simple again with the use of Mobikwik’s Digital wallet and I feel that my money is in safe hands all over again. With Mobikwik, I know how and where to spend my money as it always gives me the best deals.
                          Reply
                          Thank you team Mobikwik for coming into my life with this awesome app and making things super simple for me. I can spend my money with just a tap and save it too. Supercashhas helped me to do thoughtful buying. I can never thank Mobikwik for turning me into a sensible spender rather than being a spendthrift before.
                          Reply
                          I am happy that I am using Mobikwik for all my online transactions. I have the app and even use the website version for paying the bills of my family’s TV and phones. I thought that Mobikwik was for phone recharges and bills only. But their website surprised me with a whole range of services it offers. I am a happy customer. I love Mobikwik’s services.
                          Reply
                          Helpful
                          Found this helpful?
                          4 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            प
                            प्रवीण कुमार सिंह
                            from Unnao, Uttar Pradesh
                            Jul 4, 2018
                            Report
                            Copy

                            Address: Gurgaon, Haryana
                            Website: Www.mobikwik.com

                            I try to pay my electricity bill with uppcl urban customer id [protected] with amount 1805 on june 24, transection failed from your site but money deducted from my account, after that i have a message that your money is process back to your source account but 10 days to go but no refund,

                            *customer care no unreachable
                            *no response from mail id [protected]@mobikwik.com he is the ceo of this company.
                            *i also message ceo on fb but no reply.
                            *10 days completed, where is my money?
                            Mobikwik customer support has been notified about the posted complaint.
                            Jul 23, 2018
                            Updated by प्रवीण कुमार सिंह                             They reply only on twitter. Try their,
                            View replies
                            I want my money because my bill is currently unpaid.
                            Reply
                            And what about penalty of my bill?
                            Reply
                            My money got deducted and didnt got recharge as well as didn't got cashback please do earliast as soon as possible
                            Order ID 56fae4bc5db36

                            Mobile no [protected]
                            Reply
                            I just paid my electricity bill using an offer and I got 30 percent cashback. How can I thank you Mobikwik? With this stiff economic situation, saving money is a tough job, but thanks to Mobikwik for helping me save some money by the amazing cashback offer. I am going to pay all my bills with Mobikwik now. Thank you.
                            Reply
                            I love Mobikwik and the team who handles all the transactions. I paid my bills and the money was deducted but the bill was still unpaid. I talked to the customer care and I am amazed to say that the whole thing came back to normal in just a day. I cannot be happier and feel safe beacsue I know that using Mobikwik is the safest option for everyone, better than using any other app.
                            Reply
                            Main ne 1july Ko 509 ka recharge Kiya recharge bhi nahi hua aur mere account se paisa kat Gaya aapse nibedan he ki mera paisa mere account me vapas bhejane ka kast kare

                            Suneel Kumar mishra
                            A|/c [protected]
                            Villege molanapur barari patti Pratapgarh Uttar Pradesh pin code 230134 Mobile no. [protected]
                            Reply
                            I have always been a big fan of online shopping but the payment was always a problem with me. I tried using two different digital wallets but it never worked. My colleague suggested me to start using Mobikwik and I did, I am happy because all my payments are carried out smoothly now. I owe him big time for his suggestion and I am amazed with Mobikwik’s services.
                            Reply
                            Now on 21 july i get my money back. Thanks.
                            Reply
                            My amount deducted.for eb bill . But amount not received..

                            electricity bill not paid but money deducted from account - Comment #3845556 - Image #0
                            Reply
                            Helpful
                            3 other people found this review helpful
                            3 found this helpful
                            9 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jivano
                              from Pune, Maharashtra
                              Jul 4, 2018
                              Report
                              Copy

                              Address: Gurgaon, Haryana, 411036
                              Website: MobiKwik

                              Hi!

                              I have done transaction of 2020 and the money has been deducted from my account
                              Unfortunately my electricity bill is showing out standing.

                              The biggest and problem over here is the given customer care numbers don't work.

                              The call gets dropped after calling the given numbers.

                              So why are the numbers shared on the site, and what customer service are they providing to the people???.
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Amit Jhaveri
                                from Vapi, Gujarat
                                Jul 4, 2018
                                Report
                                Copy

                                Address: Surat, Gujarat, 395007
                                Website: Mobikwik.com

                                Mobikwik is cheating customers. My mobile no is [protected]

                                I give big business, they give me super cash. Mobikwik keep no limit for doing business but keep limit to use super cash and don't allow to use super cash and expire them.

                                Please re credit the expired super cash on 1 june and 1 july.

                                Mobikwik don't allow generated super cash to be used and get them expired that is illegal.
                                Mobikwik customer support has been notified about the posted complaint.
                                View replies
                                My number is [protected]..mene is number se 28/06/18 ko rs 2170 ki transction ki thi..order number hai.8b2b03b63603 hai...mera yeh order fail ho gya hai but money deduct ho gyi hai...refund my money...my number is [protected]...refund my money...i think mobiwik is not safe app
                                Reply
                                PL. updated my KYC with my mobile no [protected] and my addhar no is[protected] because when i enter my no he say that this no is linked with another no so pl linked my addhaar no with my mobile no [protected] so i operate the application on my mobile.
                                I am highly obliged.

                                Thanking you

                                Regards,

                                (TEJINDER SINGH)
                                [protected]
                                Reply
                                I forgot my password so I am unable to login to wallet with my Gmail id ([protected]@gmail.com) and mobile no is [protected] but while resetting password another number reflecting my wallet ending with 425 can you please me with my details provided by you to login In wallet.
                                Reply
                                My account got automatically blocked I don't knw why, plz unblock my account as soon as possible. Thanks
                                Reply
                                Helpful
                                Found this helpful?
                                4 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  SKY WAY
                                  from Chandigarh, Chandigarh
                                  Jul 3, 2018
                                  Report
                                  Copy

                                  Address: Amritsar, Punjab, 143115
                                  Website: www.mobikwik.com

                                  I upload rupees 50, 000 in my mobikwik wallet on 02 july 2018 which was successful but on next day which is 03 july my mobikwik account is disabled without any notice i try to complaint but from mobikwik app and online but due to my disabled account i am unable to complaint too. I try there costumer care number but it does not worked it got disconnected when i call, my 50, 000 is in account but my account is disabled and no way to connect with mobikwik. This is worst experience i am facing. It is giving me too much mental pressure. A really worst online service provider mobikwik, my i d which is disabled on mobikwik is [protected]@gmail.com
                                  Mobikwik customer support has been notified about the posted complaint.
                                  View replies
                                  The vouchers given by mobikwik on bajaj LED'S are non functional. If we redeem code the app notifys the code is wrong when we apply correct code
                                  Reply
                                  My Account has been blocked suddenly during payment time please unlock my Account my email id [protected]@gmail.com
                                  Reply
                                  I forgot my password so I am unable to login to wallet with my Gmail id ([protected]@gmail.com) and mobile no is [protected] but while resetting password another number reflecting my wallet ending with 425 can you please me with my details provided by you to login In wallet.
                                  Reply
                                  I had used a digital wallet before and I had a hard time using it. I ask you to trust me, as you trust any other fellow customer, Mobikwik and their team have helped me wherever I got stuck using it. I love Mobikwik and trust it with my hard earned money and that is because I trust Mobikwik and their services.
                                  Reply
                                  Thanks to Mobikwik, I can pay for anything and do shopping even when I am travelling. Installing Mobikwik is the best thing that I have done till date. The best part is the offers that I get for doing the smallest of things. Thank you for making my life easier and transactions safer than ever.
                                  Reply
                                  I had reservations on using this app but I have started using it now and I love this app and its features and the customer support. The look and feel of this app is really fresh and every transaction is fast as a fast car zooming by your side. I cannot tell you how happy and satisfied I am for downloading and using this app on a daily basis. You have a fan in me, Mobikwik.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  6 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shindednyaneshwar966
                                    from Pune, Maharashtra
                                    Jul 3, 2018
                                    Report
                                    Copy

                                    Address: 431136

                                    Iam recharge through mobiquick rs 399 recharge failed but amount didction in my account and the amount not return credit my account my name is Dnyaneshwar Bhavanand shinde my no [protected] what is problem iam 2 days follow up but not any response from you and no any customer care no email iam going consumer court iam already complaint through mobiquick app but no any response from you to me what is very third class bhava or
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ravichandran Nagaraj
                                      from Bengaluru, Karnataka
                                      Jul 3, 2018
                                      Report
                                      Copy

                                      Hi,

                                      Made a transaction of rs 10000 online using the virtual card, but the transaction has failed and money has got debited. Raised a complaint in their support portal no response. Faqs says it should be refund within max of 35 days. Its 40 days and no response. No ways to contact them.. No chat support.. No email support... No phone numbers... And no refund...

                                      Not sure whats happening... But seriously a very bad service for any financial organization when consumers money involved.

                                      Planning to close the account after refund... If at all refund happens...
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Jul 03, 2018
                                      Updated by Ravichandran Nagaraj                                       How is it allowed to run financial organizations without proper support email IDs and contact number. All the numbers mentioned in their website is not valid..
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        ICICI Bank
                                        3.2
                                        (23733)
                                        BillDesk
                                        1
                                        (5414)
                                        Federal Bank
                                        3.2
                                        (515)