[Resolved]  Mobikwik — Fraud transaction

Address:Warangal, Andhra Pradesh

helo i stay in andhra pradesh..i nvr did any transaction with mobikwik using my card...bt somone used my card in mobikwik pos transaction tdy i.e 15/7/2014...dis d transaction id[protected] whch i got t my phone nd it displayed the location as newdelhi...pls trace the thief with d given tranasaction id...i already gave complaint t d cyber crime polices...pls u too help me
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sub – Fraud Transaction<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Dear Sir,
I was purchasing mobile from ebay.in and payment madethrough mobikwik while transferring payment from hdfc credit card to mobikwik. Ihave received OTP, after applying OTP pin transaction failed and error occurred“this transaction not authorized due to incorrect entry” but transaction wasmade & the payment received by the mobikwik “ invoice attached and frommobikwik amount did not transfer to ebay and also not reflecting in mobikwikaccount “money debited from mobikwik but bot delivered to ebay.
Requested u to pls help me stop transaction to avoid anytype of fraud.
HDFC Card no of manoj Chauhan[protected]
HDFC Transaction SMS Details are –
RS 7346.50 was Spent On Our HDFCbank credit Card ending 7854on[protected]:09:42:33 at MOBIKWIK35456. Avl Bal – 16128.50, Curr o/s –Rs102871.50
Mobikwik Account details
Login id –[protected]@gmail.com
Mobikwik order no –AMBK[protected][protected]:19:40.0)
Ebay Account Details - [protected]@gmail.com

Regards
Abhay Gautam/ Manoj Chauhan
[protected] / [protected]
I got a call saying calling from SBI main branch he collected ATM no and through online banking he paid rs9999/ to mobikwik com please cancel the order refund the amount my account no is [protected]
Dear Sir,


I wish to bring to your kind notice
that a fraudster with mobile No. [protected] had used your website to make a
fraudulent financial transaction today i.e. on 10.05.2015 after obtaining debit
card and OTP by making fraud calls from the mobile No. [protected] to my father
Mr.Vasantkumar J Raval. The fraudster has made a payment of Rs.9, 999/- vide transaction
no.[protected]. I am in the process of doing police complaint.


You are requested to immediately stop the delivery of goods/services and
credit back the amount to my father’s account.


Thanking you,


Yours faithfully,


Punit Raval


S/0 Vasantkumar J Raval


Vadodara


Mobile: [protected]
Date of incident: 20 June, 2015
Time: 2.14pm
Fraud number: [protected]

- Today at 2.14pm a call was received from the above mentioned number by a person posing himself as the SBI Branch Manager.
- He told that my SBI Debit Card is about to expire and needs to be renewed to avoid it from getting non functional.
- He then confirmed my name, asked how much balance is there in my account, card number.
- Within a minute he asked me to tell him the OTP I must have recieved. Unaware, i told the OTP and got a message that Rs. 5000 had been deducted from my account and the transation had been made on www.mobikwik.com
- He also asked for more OTPs after that but luckily I dint disclose any further OTPs to him.
- I made a complaint to SBI ...got my card blocked instantly.

Please kindly help if anything can be done to refund the money back ...or a complaint against mobikwik.com as there are already many complaints against this site.

Mobikwik — balance deducted

Balance deducted but no recharge done balance deducted about 400 rs.

recharge not done

order: [protected] amount : 198 email id: [protected]@gmail.com number: [protected]

bill payment not succesfull

i have pay bill of vodafone having number [protected] of rs 800 but it doesn't paid.800 rs will be deducted from my account on[protected].pls help me for refund my ammount.

Money debited without placing order

Money debited without placing order for dominos pizzas

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7115
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information