[Resolved]  Mobikwik — Money deducted but recharge failed

Address:825336
Website:Mobikwiki

I used mobikwik to recharge my tata sky (Customer id: [protected]) on 26/04/2017. The money (Rs. 735/) has been deducted from my account but not reflected to my tata sky account. I have raised the issue with mobikwik with ticket no. 6434420 dated 27.04.2017 and 6430816 dated 26.04.207 but no reply has not been received till date. It's already 5 days since the issue pending with mobikwik. Kindly resolve the issue as soon as possible.
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May 2, 2017
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Apr 28, 2017
Bashir Ravat's response
Hi sir my name is Bashir Ahmed just few min ago I did [protected] this number 348 idea unlimited plan but actually I'm live in Gujrat and this plan for Gujrat 347 so plz can I get my money refunded?? My mobikwik number is [protected]
May 02, 2017
Updated by Amul Cool
Not resolved!!
May 02, 2017
Updated by Amul Cool
Complaint marked as resolved but in actual it's not resolved. This site is self certified itself that issue resolved without resolving the issue in actual. Fake site this is not at all helping the person.
Complaint comments 

Comments

Sir mera wallet me paise abhi tak nahi aa paye he mene 27/4/2017 ko wallet me alag alag paise transfer kiye the but mera paisa abhi tak muzhe apne wallet me prapat nahi huye he mera mobikwik no. he [protected] he ...
Dear sir, i am booking bus ticket for 28/04/17 but some reason same day canceled my bus ticket but not received my refund, please check and refund my amount.already sms for you, but no response. My id: [protected]@gmail.com
My mobile no: [protected]

Hi sir my name is Bashir Ahmed just few min ago I did [protected] this number 348 idea unlimited plan but actually I'm live in Gujrat and this plan for Gujrat 347 so plz can I get my money refunded?? My mobikwik number is [protected]

I was trying to recharge my Tata sky account with rs 300 but it was not get charged and money had been deducted from my account so kindly tell me when and how money will be refunded?

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