Dear sir/madame,
This is to inform you that yesterday i. E., 30/12/2017 at around 3:30 p. M., there was 1 fraudulent transfer of rs. 9999/-, from my bank account to mobikwik wallet o[censored]nknown criminal.
The details of my bank account are:-
1. Bank name - canara bank, branch - khasmahal main road, jamshedpur
2. Account number[protected]
3. Name - mrs. Minati mitra
4. Contact/registered number - [protected]
The details o[censored]nknown criminal:-
1. Contact number 1 - [protected] (Seems to be switched off since yesterday)
2. Contact number 2 - [protected] (Seems to be still active)
Request to immediately bar this transaction, and help me recover the amount.
I have initiated simultaneous complaints/processes with:-
1. Canara bank customer care - freeze account/atm card
2. Local branch manager - telephonic communication of the loss (Formal in-person complaint to be lodged tomorrow i. E., 01/01/2018)
3. Cyber crime cell jharkhand (Dial 100)
Thanks & regards,
Sounak kumar mitra
[protected], mumbai
(Writing on behalf of my mother mrs. Minati mitra)
Mobikwik customer support has been notified about the posted complaint.
Then IRCTC has refunded the amount, which was checked in their portal but this amount were not processed to my account.
Kindly check do the needful.