Mobikwik Complaints & Reviews

I'm a long user of mobikwik wallet . But my wallet was blocked suddenly due to suspicious by payment At gateway. Now I am request you to reactivate my wallet as there is nothing to be suspicious. My Email : [protected]@gmail.com. Phone no. [protected].

Dear Sir, We have made Recharge for My Airtel Prepaid No. [protected] and the Amount of Rs.152/- was debited in my Account, but Data Recharge was not successfully credited in my Mobile No. And amount also not refunded to my account. Kindly Note our Transaction ID:[protected] DT:11.12.2014 Kindly refund the Amount in my account. Regards, Dattatray Thakur ([protected]@hotmail.com)

Mobikwik gave false commitment regarding promo codes and bluff after taking money in advance.

They sent me a promo code for cash back of RS. 150 with rules. I followed all rules but promo code not working and giving false message that I have used it before but that is completely wrong as per account history. I raised tickets: 1612246 & 1617964 in their Help section on their site also sent mail to CouponDunia <[protected]@coupondunia.in>, [protected]@mobikwik.com, [protected]@mobikwik.com but no response. Worst and most fraud services I faced yet!!

On[protected], I reported this complaint to Mobikwik team, and on[protected] they replied me that they will credit the reported amount for promo code by[protected] but still there is no credit for that again I reported them but still there is no reply.

Kindly suggest how to treat this fraud service provider - Mobikwik.

Please find below ticket history raised with Mobikwik:

{My 150 cash back promo code not working however I m a new user and never used Mobiwik before. please redeem my promo code as it is giving false message that it is used before but as per my account history I have not used it before. kindly refund 150 in my account asap as I will not tolerate this type of fraud.

[protected]:45:00.0

Namaste! Thank you for taking out time to write to us. We understand that you were unable to redeem the Promo code. Here is a good news for you, we are going to credit your MobiKwik wallet for the amount of the Promo code by 8th Dec'14. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards, MobiKwik Team "We take pride in serving our valued customers"

[protected]:45:23.0

Namaste, This is in reference to your last reply I would like to inform you that 8th Dec'14 has been already passed but still I haven't received the amount Rs. 150/- of the promo code. Kindly fulfill your commitment and update, otherwise I have to raise this issue at higher level.

[protected]:00:07.0}

Hi Sir/Madam, This is inform that one of the fraud Transaction is done from yours Bill Desk on 10-Dec.-2014 using my Debit card a/c (xxxxxxxx5436) details by any unknown person. Date :10-Dec-2014 Amount : 3, 000.00 Merchant Name : MOBIKWIK COM DELHI Requesting you to cancel above transaction and refund the amount ASAP. Please call me or replied me for any other information ASAP. Thanks, DIPAK KUMAR SAMAL Mob.- [protected]Location : GURGAON (Delhi/NCR)...

Dear Sir, We have made Recharge for My Reliance Post paid No. [protected] and the Amount of Rs.600/- was debited in my Account, but Recharge was not successfully credited in my Mobile No. And amount also not refunded to my account. Kindly Note our Transaction ID:[protected] DT:05.12.2014 Kindly refund the Amount in my account. Regards, Kumar [protected]@gmail.com

I am recharge my tata sky and the Transaction ID is [protected], dt.- 10/12/2014 for Rs.- 1700/- The problem is this that this recharge was shown the validity of 365 days but after recharge validity shown on my Television was only for 07 months. So, Please resolve the problem as earliest.

On 07-Dec-14, I tried to recharge my mobile with Rs. 300/-, It deduct my money from my account and says that unable to process. That money is added in my MOBIKWIK WALLET, i also tried to recharge with other numbers, but its useless so i logged out.And when i try to log in again after some time it shows error = "Wrong Password". That same day i have registered the complaint with reference id = 1671705 but i haven't got any response,...

dear sir, multiple transaction have been made from dena bank champa account number[protected] in respect of pyare lal through your payment gateway via dena bank gateway with transaction ID as[protected]/-,[protected]/-,[protected]/-,[protected]/-, &[protected]/- on 02 December 2014. kindly details of telephone number/ customer account. this matter has been reported to bank and police. please intimate the any information the amount has been fraudulently transactioed to the unknown individual. please intimate the earliest. thanks for copration my mobile no [protected].

my user id - anwar.[protected]@db.com I tried to do payment of 1590 for reliance energy through mobikwik, since past 2 day, hencepite of having bal of 2308/- I am unbale to dp the payment . PLS REFUND THE AMT BACK TO MY SAVING A/C.. AND PLS STOP FOOLING PEOPLE. THIS IS A FAKE WEBSITE. PLS NEVER USE THIS SITE

Dear team i have cancel the order on same day 29.11.2014. Order no. Is L166844. I have purchase item on dated 29.11.2014. Still refund is not received . Please check and confirm the same . Mobikwik email id- [protected]@gmail.com mb no- [protected] Regards tarun

I have recharged my Mobikwik wallet on 4th december for an amount of
8500/- to buy a product in ebay. but while purchasing in ebay I am
getting an error of technical failure and I am unable to purchase the
product. similarly i tried for snapdeal also. may be my account was
blocked. As there was huge money in my wallet I was in a bit of tension from last four days.
please resolve the issue as soon as possible. I have already complained
through Ticket #1678328 in Mobikwik wesite, but I havent got reply. please do the
needful as soon as possible.

Ranjit
[protected]

Respected Sir, I have order an item on snapdeal and pay 441 rupees through mobikwik wallet, This transaction was done on 14 November 2014 but order number was not registered on snapdeal and they told that payment was not successful hence order was not registered and tell me for contacting mobikwik, So i do the same and told mobikwik to refund me, but each time they told me to contact snapdeal but snapdeal have already denied that they have not received any amount hence order was not conformed. This is regarding MobiKwik Transaction Id- CCABK1ADY903 Mobile number-[protected] My Registered email Id on mobikwik -manish.[protected]@gmail.com This is regarding complaints Ticket No given by mobikwik - 1534313, 1536774, 1569459, 1552504, 1539798. Even after so much compliant they are still not giving proper response. Initially mobikwik care told if order was not registered we will refund your amount in 7 -10 business days but it's more then 25 days, and they are not even replying now. They are harressig me since last 3 week. so humble request to you plz see the issue seriously and help me. Thanks MANISH MADHAV

Dear sir, This is with reference to the recharge which was unsuccessful on 27 Nov 2014. Order No. [protected] Operator ref No.[protected] Mobile number +91 [protected] BSNL • Mobile • Prepaid Recharge amount : 699 Account Number [protected] Name MERIN KOSHY I had registered twice the complaints and no response yet. Your support ticket is #1616281. Your support ticket is #1606245. Kindly credit back the amount that is deducted from my account at the earliest.

on 8th December 2014 transaction number #764538, of Rs. 9999 ( nine thousand nine hundred ninety nine) was made to your account at 11.37 am. this is a fraud payment.the person who made this payment hacked the atm card and has made this payment.kindly requesting you to reverse the payment. this matter has been reported to the police and any information about the person who made you this fraud payment will help us to prevent this in the future. thanking you, H Nagaraj Rao Mob.no: [protected]

I made payment through my wallet reg mail id:[protected]@gmail.com and phone no.[protected] to my cousin mobile no [protected] for Rs 350.But the recharged failed .even though it is failed my amount was not credited to my wallet back Transaction No. TICKET #1663534Awaiting Your Reply I have made a uninor recharge, but recharge was not done.Details are given below.please contact me about my query to phone number:[protected] a)Transaction Id :[protected] b)Amount: Rs.350 c)email: [protected]@gmail.com d)[protected]kindly respond at the earliest Iam here3 with attaching the respond mail from u r site and uninor also thanking u

Lost Pin number- Card Misused online Transaction worth Rs. 9700 done via Mobikwik on 7-12-14 ICICI Bank transaction details below. 1- 2200 Rs - MIN/WWW-MOBIKI/ [protected]/1 2- 2500 Rs. - MIN/WWW-MOBIKI/ [protected]/1 3- 2500 Rs- MIN/WWW-MOBIKI/ [protected]/1 4- 2500 Rs.- MIN/WWW-MOBIKI/ [protected]/1 This were the transaction on my statement that has not been done by me. kindly let me know if you have any address/name/ number of the person who has done this transaction.

Respected Sir, Iam the customer of www.mobikwik.com, my account is locked by mobikwik, Iam trying to reactivate my mobikwik account i send so many mails to mobikwik till now one response also not came, in that account i have 9000rs, iam suffering daily very much tension, and Sir, yesterday someone called me we are from mobikwik, i want to confirm my details, and they are also asking my bank debit card details, they are asking 16 digit atm card number, expiry date of card and also cvv number, i didnt disclosed my details. His mobile No:[protected] and his name : KASIF, Mobikwik creating the so many issues to customers.And today also at 2:45P.M. called to my mobile, they are also telling that" we are from mobikwik we will send the sms through google account i want to tell the google verification code, i got an sms from google but i didnt tell them the code, if i tell this verification code they will misuse my gmail account, my email address have so many confidentials like bank details etc; and also they are asking send the mails to [protected]@india.com, [protected]@mobikwikindia.com, And their Cell No is: [protected] and iam asking them their names they are not telling, just they are telling we are from MOBIKWIKYou want to tell who is the original people and duplicate people iam not understanding, I UNDERSTOOD that the mobikwik is not giving security and also privacy to the customers, iam very disappointed regarding these issues!!!So, THE MOBIKWIK team to resolve this issue immediately and reactivate my mobikwik account with the amount of 9000rs. Mobikwik UseriD: [protected]@gmail.com Cell: [protected]

I try to recharge my tata sky with 700/- from my credit card with you app payment of Rs. 700 credited to ypur account with detail Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Fri Dec 05 11:43:56 IST 2014 Transaction Amount Rs 700.0 but unable to recharge my Tata Sky pls solve my problem either reverse my payment or recharge my account karan veer kalia

Dear sir i m mobikwik user on 4 dec some one stolen my BROTHER debit card information and do traction of your site with the help of that information i want to collect some information about that fake person plz sir try to understand my problem and ur the only one who can help me to caught that thief by giving me the information about that person who stolen my BROTHER information like address, PAN no, account no. details that person do on your site i[censored] can revert back the traction from that debit card i will be very greatful to u these are some information for detecting that person information. debit card no 2 date of txn was 4 dec 2014 time after 7 pm Pos 70005453 txn #[protected] traction of rs 4999/- Pos 70005454 txn #[protected] traction of rs 5000 Pos 70005453 txn #[protected] all transection on mobiwik and 1 POS 22319097 at OXICASH_BILLDESK MUMBAI IND txn#[protected] from sbi debit card my contact no is [protected] Plz i[censored] can help me i will be very thankful to you And i[censored] cancel this traction i will be very greatefull to u sir.

thanks for the support my issue has been resloved now and yaah thnx for providing meh your authorixed mail id for where the cust will direct contactt you [protected]@india.com instead of that koi aur account ya mail id ho toh kindly provide meh mah number is [protected]