[Resolved]  Mobikwik — Recharge not credited

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, Today i have recharged my mobile no [protected] from Rs 250 through my account user-id shubham.[protected]@gmail.com but the recharge has not been credited in my mobile account. The transaction was successfull and balance has been deducted from my mobikwik account, i have raised a ticket in mobikwik website but i haven't got any response yet. Ticket no is #893040. Below are the transaction details for further reference: Transaction Type: Debit from Wallet Service Description: Prepaid Mobile Recharge Cell Number: [protected] Transaction: ID[protected] Transaction Date: Fri Jul 04 09:40:59 IST 2014 Transaction Amount: 250.0 Kindly assist me to resolve this issue. Thanks and Regards Shubham Rathore [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

As talked with the customer care executive, they cannot refund the amount in my debit card account. They asked for the credit card, which i donot have. At the end they refused to refund the amount in my account. Kindly help.
I have made 3 transactions for a total recharge of rs.170 to mobile no. [protected] but they did not credit the balance.Hope to hear soon.
Transaction Type: Credit to wallet
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed

Please refund my amount as soon as possible other wise I will take legal action.
Transaction Type: Credit to wallet
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed
Mobile No.[protected]
Please refund my amount as soon as possible other wise I will take legal action.

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