Mobikwik Complaints & Reviews

Hello, I added 200 rs(100rs each 2 times) to my wallet on[protected], but i received only RS 100 in my wallet.Order ID for the transactions[protected] and[protected]. I am bringing this matter to here as i find mobikwik support system to be useless, for the last three weeks i have been getting the same reply that i will be credited soon, you people are not even bothered to read my response. Copy pasting the ticket below Hello, I added 200 rs(100rs each 2 times) to my wallet, but i could see only rs 100 in my wallet. Order ID for the transactions[protected] and[protected]. Please do check. Thanks. [protected]:36:00.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:34:51.0 Hello, Thanks for the reply but the payment has not been added to my wallet yet, also haven't received any mail. I request you to speed up the process. Thanks. [protected]:19:20.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:07:15.0 Hello, Got the same reply from you last time, i am now confused, please be bit more clear on this. You mean i already received the funds? or that i will be receiving soon the funds? Thanks. [protected]:13:10.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. This was caused because of the unexpected connectivity issue between Bank and MobiKwik. To rectify this, I have checked the status with the Payment Gateway and they have shared a feedback that the order was actually successful. Therefore, I have added the amount to your MobiKwik Wallet so that you can enjoy our services. For now, I am sharing a summary of the payment update. Transaction details: [protected] 100.0 [protected]:27:01.0 You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:56:57.0 Hello, Didn't received the funds yet, please do speed up the process. Thanks. [protected]:31:14.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:59:14.0 Hello, Please tell me whats going on... i didn't receive the funds yet, why making me beg this much for my 100rs, show some mercy. Sorry, if you find my attitude to be rude. [protected]:57:35.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:42:34.0

Dear Sir, Today i have recharged my mobile no [protected] from Rs 250 through my account user-id shubham.[protected]@gmail.com but the recharge has not been credited in my mobile account. The transaction was successfull and balance has been deducted from my mobikwik account, i have raised a ticket in mobikwik website but i haven't got any response yet. Ticket no is #893040. Below are the transaction details for further reference: Transaction Type: Debit from Wallet Service Description: Prepaid Mobile Recharge Cell Number: [protected] Transaction: ID[protected] Transaction Date: Fri Jul 04 09:40:59 IST 2014 Transaction Amount: 250.0 Kindly assist me to resolve this issue. Thanks and Regards Shubham Rathore [protected]

I had recharged two of my mobiles through your which went unsuccessful and I got a message saying ill get my refund back but til now I ha vent got. I had rechared it on 2nd July and til now I haven't got back.. Its my earnest request to you to revert back to me. My mail id is manisha.[protected]@hotmail.com

sir /mam;
I am sanjay singh, today I m reachard my tata sky account by the amount of Rs 116. wallet balance is deducted but my tata sky account is not credit .so please help me.
Transaction Type Debit from Wallet
Service Description DTH Recharge
Subscriber ID [protected]
Transaction ID [protected]
Transaction Date Thu Jul 03 08:10:36 IST 2014
Transaction Amount 116.00

thanks
sanjay singh
[protected]
[protected]@gmail.com

I recharged through icici bank net banking on 24.06.14 to sun direct dth for Rs.185, but the same amount not reached to the sun direct, so please refund the same in my account. This complaint already told you by phone. Raju M Mob.No.[protected] Email id:[protected]@yahoo.co.in

My money is stuck in their so called wallet. I tried their online support they are saying they had a server problem. When I asked for refund they are asking to wait for sometime and try again recharge. I think they are cheating with me. My wallet balance is Rs 282.

I recharged my reliance netconnect (+91 [protected] )for 1.5 g.B. Data with rs.350 on dated 26/06/2014 arround 3.00pm to 4.00pm, though money has transefered but no data recharged yet . My mail id is [protected]@yahoo.Co.In my communication mobile number is [protected]

Dear Sir, I am a yesterday add wallet balance recharge but no wallet balance and debited my account money. Mobikwik company track ticket. I do not ticket please my balance added to wallet. 1) Transaction Date: 30/06/2014 Time 2:45 2) Amount: 500 ( Five hundred) 3) Journal No.:[protected] 4) Reference No. :[protected] 5) Status : SUCCESS

Dear Sir / Madam,

I am Ganpat Sah live in faridabad. I use mobikwik for idea mobile bill pay on dt.28.5.2014 time 18:12:40. Inr.1200/= debit from axis bank credit card but bill of mobile not paid from your sight. My amount debit against reference no.[protected].Transaction ID no. [protected],

I am very suffering few days from this problem.So please refund my amount 1200/= in my account of credit card axis bank. My mobile no. is [protected].

Regards,
Ganpat Sah.
Faridabad.
email : [protected]@gmail.com

Dear Sir, It is in the regard of my mobikwik account which i recharged on dated 1/7/2014 through HDFC netbanking of Rs 500. I got the money debited from my account but didnt recieved wallet balance id for recharge was MOBIKWIK35455. Pls add the money in my wallet balance. Regards, Himanshu pandey Email id- himans.[protected]@gmail.com Mob no.- [protected]

sir, i have added money in my mobikwik walllet through state bank of india internet banking with reference number IGW1775860.An amount of 300 has been debited from my bank account but it is not credited in my mobikwik wallet.sir pls do needful.

I had recharge my Tata Sky DTH TV ID-[protected] for Rs.320/- through Mobikwik Transaction Reference No.[protected] on 22/06/2014. The amount was deducted from my SBI Account and credit in Mobikwik Wallet, but till date it was not transfered to Tata Sky and my TV connection was disconnected. I therefore, request you kindly to look into and do the needful at the earliest.

Dear sir/ mam,
I have been recharge my moBikwik account through my credit card worth rs.1500/ which has been credited to my mobikwik account also and refencer no. is[protected] .And when i was trying to paid my post bill of my mobile no.[protected] iworth rs.1200, its shows successfull and refereference no isis.[protected] bubut amount has not been credit to my account

Dear sir/ mam This is with reference to ticket no 860406, 848053, 854116, 846610 I had done a recharge of Rs 180 on my [protected] on 22nd june but the recharge was unsuccessful although the amount was deducted from my bank a/c. I had lodged a complain regarding to mobikwik customer care regarding this but i didnt recieve a reply or a sollution from mobikwik and the problom remains unresolved till now on 26th june Kindly look into the matter and come up with a possitive result as soon as possible. Thankng you Regards : deepika kumari Mobile no:[protected]! email id : [protected]@gmai.com

i added money twice in mobikwik.but money is not added in wallet but my bank a/c debited that amount. so where is my money now. transaction ref no-IGW0190003 AND IGW0205165. SO PLEASE ADD MONEY IMMEDIATELY OR REFUND IT BACK, BUT DO NOT DELAY.

I have add balance to my wallet, but the payment is stopped due to some security reason(said by mobikwik). 5 times i have send send copy of my voter id card to mobikwik. But they did not update my wallet balance. So, i reqest u to plz corprate and update my wallet balance I also attach payment details mobikwik id-jitin.[protected]@gmail.com contact-[protected] please contact me as soon as possible.

I initiated a bill payment on 23 June of Ndpl. I visited this website and tried to paid bill. They put my transaction on hold 2 days and did not pay my bill. Bill amount is Rs6980. They asked for the driving license proof to complete the transaction. I sent it 4 times, no body replied. I sent my email for any response, no body replied. Now I have plenty on bill. I don't have money to pay it. They are not replying. I don't know where is my money. What should I do now. Ndpl people can stop power supply at my home. Can someone help me please?

Rs 6640 deducted from my account but payment was unsuccessful after that used wallet balance for other payments. balance deducted from wallet and shows payment successfull but actually payments are not done. kindly resolve my problem its a very big amount

I have done my vodafone recharge of rs.125/- from indusind bank through net banking on 23/6/2014 the amount has been debited from my bank account but it has not been credited to vodafone company kindly look in to the matter as soon as possible, below are the details which i have received through message from the mobikwik site.You have successfully added money to your MobiKwik Wallet. Please note the detailsTransaction Type Credit to WalletTransaction ID [protected]Transaction Date Mon Jun 23 09:32:06 IST 2014Transaction Amount 125.0Wallet Balance 125Wallet Type Semi Closedplease refund the amount in my indusind bank or recharge on my vodafone number.([protected])

Dear Sir, Thsi is with reference regarding the payment not credited to BSES agst CA no.[protected] . The payment has been paid though AXIS CREDIT card on dated 19/06/14 of Rs. 580/- already debited by axis credit card but still not yet credited to bses . The following details are shown as given below :- Dear [protected]@yahoo.com, You have successfully added money to your MobiKwik Wallet Please note the details Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu Jun 19 11:07:45 IST 2014 Transaction Amount 580.0 Wallet Balance 580 Wallet Type Closed Please Read: This transaction will appear in your bank/card statement as ONE MOBIKWIK. If you have any questions about the payment please file a ticket in the help section. Help Thanks, MobiKwiK