[Resolved] Mobikwik — Recharge not credited | |||
Dear Sir, Today i have recharged my mobile no [protected] from Rs 250 through my account user-id shubham.[protected]@gmail.com but the recharge has not been credited in my mobile account. The transaction was successfull and balance has been deducted from my mobikwik account, i have raised a ticket in mobikwik website but i haven't got any response yet. Ticket no is #893040. Below are the transaction details for further reference: Transaction Type: Debit from Wallet Service Description: Prepaid Mobile Recharge Cell Number: [protected] Transaction: ID[protected] Transaction Date: Fri Jul 04 09:40:59 IST 2014 Transaction Amount: 250.0 Kindly assist me to resolve this issue. Thanks and Regards Shubham Rathore [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Mobikwik customer support has been notified about the posted complaint. | |||
10 Comments | |||
Comments
I have made 3 transactions for a total recharge of rs.170 to mobile no. [protected] but they did not credit the balance.Hope to hear soon.
Transaction Type: Credit to wallet
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed
Please refund my amount as soon as possible other wise I will take legal action.
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed
Please refund my amount as soon as possible other wise I will take legal action.
Transaction Type: Credit to wallet
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed
Mobile No.[protected]
Please refund my amount as soon as possible other wise I will take legal action.
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed
Mobile No.[protected]
Please refund my amount as soon as possible other wise I will take legal action.
dth recharge not successful but the amount deducted
dear sir, today i had a transaction for my DTH recharge the amount is 185. the transaction was not success and the amount is debited from my account. so please refund the amount to my account immediatlymoney has but recharge not came
Dear customer care I have given complaint past 2 days but my money not refund.cell numbe [protected]. Transaction. Id[protected].Rs.575/- made on 08/03/2014 refund not received regarding-Mts recharges
Refund ref no.[protected] declined number payment alert type not received till regarding please refund for Rs.575/- mts recharges declined amountreactivation of my wallet and rs 329 also add to my account
Hello my wallet was locked please reactivate and also add my previous 329 ruppees which I am having in my account .kindly please do needful for me, and also resolve the issue as early as possible.12%
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As talked with the customer care executive, they cannot refund the amount in my debit card account. They asked for the credit card, which i donot have. At the end they refused to refund the amount in my account. Kindly help.