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Mobikwik — Refund of rs 900/-

Address:Gurgaon, Haryana, 110052
Website:Www.mobikwik.com

Dear sir/mam, I have made a shopping on justdial through my internet banking of OBC bank but due to insufficient balance in my mobikwik wallet i chose to add money to mobikwik wallet of amount Rs 900/- through justdial website but after entering mobikwik OTP money debited from my account but not updated in my wallet with an error of some technical problem on 13/04/2017 around 3.00pm .That amount of 900 rupees shown as (+900) in red colour in new issue section of help...but not in my wallet history .My registered mobile no is [protected]. Till now my wallet is not updated with the correct value therefore I am complaining to you. Please help me out
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Mobikwik customer support has been notified about the posted complaint.
May 07, 2017
Updated by Rajeng I have made a complaint against mobikwik to refund my 900 rs that was not updated in my wallet After posting my complaint I have received two calls [protected], [protected] claiming mobikwik customer support asked to share my atm card details as well as one time password promising me to refund my value..but after completing the procedure they cheated me and debited even the remaining balance in my obc account that was 3000/- rs so I was shocked of all about this...till now neither I have received 900/- nor 3000/- rs ...now what should I do where is my 3900/- please help me to refund me it all back.
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Comments

I have tried to add Rs 1500 in mobikwik wallet. amount has been deducted from my acount but not added in to mobikwik wallet. Please refund my money back.i have been tried to find customer care no. But its not approachable.my complaint ticket is #6466829 email id is karan.[protected]@gmail.com.my contact no. Is [protected].

Reply
Dear sir,
I have a recharge amount of 264 Rs. in Airtel no . 6th may2017 at 12:40 PM.
But recharge not done till now but Balance deducted at a time. So plz refund my payment.

Reply
I have added money to Mobikwik wallet on 6 May 2017 i.e. yesterday and applied the code 'SUPERWOW' . I got the message the coupon applied successfully but anyhow I did not get the promised cashback of 3% even after 24 hours. Please look into the matter and help me.
Pls find attached the screenshot

Reply
Add 5000 in my account and my account showing block

So plz do needfull
Account not open
So.plz do nesd full

My number is [protected]
Reply

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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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