Mobikwik — Wallet Amount deducted but not credited in Merchant Account

sabby101

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110096

Dear Sir,

I have did the payment using Mobikwik wallet but it is not credited in Merchant Account and all their customer care is going switch off, . Please help us to resolve it

Transaction Type: Debit from Wallet
Merchant Name: CAPITALFIRST
Transaction ID: HMBK[protected]
Debit Date: Mon Feb 06 15:19:29 IST 2017
Debited Amount: ₹ 1828
Wallet Balance: ₹ 4144

Transaction Type: Debit from Wallet
Merchant Name: CAPITALFIRST
Transaction ID: HMBK[protected]
Debit Date: Mon Feb 06 15:22:32 IST 2017
Debited Amount: ₹ 4045
Wallet Balance: ₹ 99

Mobile No : [protected]
Regards,
Shivam

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Mobikwik customer support has been notified about the posted complaint.

Feb 08, 2017

Updated by sabby101 Beware Mobikwik is doing fraud with the customer . Kindly take some immediate action on it.

Mobikwik customer support is asking for the Card details like card Number, expiry detail & CVV Number . I have provide the all these detail and after few seconds i got the OTP for transaction 2000 which is trying to done my card.

Regards,
Shivam

Feb 08, 2017

Updated by sabby101 Below Transaction is done by their customer care [protected] on my Mobikwik wallet . Please do the immediate action on it

Mobile No.:
[protected]
Operator:
Airtel

Category:
Prepaid
Transaction Amount:
₹ 90

Updated Wallet Balance:
₹ 9
Transaction Date:
Feb 8, 2017 (Wednesday)

Transaction ID:
EN[protected]

Feb 08, 2017

Updated by sabby101 Never share your OTP regarding any issue on Wallet .

[protected] is the fraud number which is connect to any account number directly .

I request from this site kindly lock a complain regarding this number which is actual fraud person and take some immediate action on it.

Feb 08, 2017

Updated by sabby101 [protected] is another fraud number which is asking your card detail and CVV number and OTP number .

behavior you from these calls

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Comments

Äbhîshèk

from Jalandhar, Punjab

My mobiwik id has disabled i have 11000 rupess in my wallet for mycollage fee unfortunately my wallet disabled sir please unblock my wallet i want to contact mobiwik but company has no risonse sir please unblock my account

chowdary kantipudi

from Gannavaram, Andhra Pradesh

Unnecessarily my account got disabled. In my account I have Rs. 800 and need to get brandfactory cash back. But without noticing my account is disabled. While I trying to login, it is not allowing to login.
Mail id : [protected]@gmail.com
Mobile no : [protected]

avi1kumar

from Bengaluru, Karnataka

My mobikwik wallet is tagged to mobile no [protected]. I did the shopping from Brand factory during the promotion offer in Dec, 2016 and I was supposed to get Rs 400 cashback in my wallet latest by 31st Jan, 2017 as promised. But I have not received it as yet. I raised a query in mobikwik also which is still open.