[Resolved]  Airtel — deduction of balance

Namaste Mr. Singh

This is with reference to your post dated 09 October 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Sir,


I bhagwan sahay meena jaipur having airtel prepaid mobile no [protected]. I got a massage 6th July 2014 from 55382 for activating some service and also got a sms from AT-AIRINF showing "Thanks for downloading whats_new service-...". and Rs. 3 deducted from my balance.


Thereafter i called to airtel customer care no 121 form my airtel no. and asked from customer care executive but she replied that " this service was activated from our side only " but it was not done from my side.


Therefore you are requested to please take necessary action at your end and credit my balance Rs. 3.00 again


I hope you will take action against it.


Regards


Mr. Bhagwan Sahay Meena
68, Talkatora Colony
Janta Market
Jaipur-302002
rajasthan

Yesterday, we have an advertisement when we switched on mobile data in our mobile. When I clicked that, Rs.130/- has been deducted. We are facing so much problem with these ads. When called to customer care, the one who attended it gave us response in a rude manner.
My Mobile Number: [protected]
E-mail: [protected]@yahoo.com

I had a balance of 90 or 100 in no. [protected]. And i didnt used my no. For approx 3 months. But when l checked balance it was only 20. i want my balance back. Refund it immediately

My balance is deduct without my knowledge and customer care could not give any support. They could not give any valuable response.


Mobile no. [protected]
complain time :- 5:45pm 02/04/2015
name sachin gupta

My main balance deducted Rs. 25/-
...I had activate no plan...but i talked to customer care they told you activated some service at night 2 am on friday which is not possible. And no one use my mobile.

My name is rohit gajanan mankame my Mobile no is [protected] email I'd [protected]@gmail.com my account deduced with 30 rs and costumer care executive are not responding properly so I request u to get my balance as early as possible

I user of [protected] is very unsatisfied with your services as well as your customer dealing. Pathetic is the word. I used the 2G internet service of 14 days, which was supposed to end on 30th may 2015 i.e. yesterday. In the morning of 30th may I had a balance of something 98MB left in the data balance, and Rs. 40.20 in main balance. In the evening I checked I just used 38MB, and in the evening after that I went to play. Around 10:47 I made a call of 9sec after which my balance became Rs. 39.95. When I switched of my data pack at 12:00:17 am it showed a notification that your main balance is Rs.0.00. The last thing I was using was whats app.
With no intimation that my data balance is over how can you deduct from main balance, and since the data pack still left in balance, how can you charge up till 11.59.59pm of 30th may. In the night I called 11 times on 198 service to talk to customer service to get the information, none responded in a correct manner, and disconnected the call, only when I got rude and a bit hard over them, was I told that 3.99MB has been downloaded in those 17sec after 11.59.59pm. Now can you tell me, how on earth can that be possible over a 2 G network to download 3.99MB in 17 sec.

Hi,
My mobile no. is [protected]. I have charged Rs.220/ to my mob on 01.07.2015.
I have made only 2or 3 local calls and talked for few minutes. My balance has gone and nil by evening. Irequest you to provide me details why it has become nil.


Rajan
[protected]

block the sim

dear sir/madam, some one stolen my mobile phone .my number is [protected] name - sachin i m requesting to you to block my sim card.

vodafone

My name is satyendra yadav and mobile no. Is [protected]. My rs.49 and rs.34 have been deducted without doing anything. And also i am not able to talk with customer care at 111/198. so do refund my balance.

incoming call details required

Sir my number is [protected] i want to required incoming call for one month plz.sent my mail id kuljeetsingh.[protected]@gmail.com

Airtel hello tune Service

Hi, i am a subscriber of airtel hello tune Service & this is giving their publicity on my mobile when any one called my mobile .

Airtel Chor hain

They start 3G on my unsupported mobile and deducted my balance,

Can we believe on Bharti Airtel? So many complaints have been seen about unauthorised deduction from the pre-paid mobile balance. Bharti Airtel has cheated with me. I didn't ask for service but the company has deducted Rs. 75.00 from the balance. Screenshot of fraudulent SMS is attached. I have requested Chief Regulator Officer of Bharti Airtel to look into the matter and arrange to credit back Rs. 75.00 in the mobile balance as advised by TRAI but so far no reply. This is a cheater company. I don't know why the TRAI has given so much freedom to this cheater mobile company.

I am the vodafone customer.my number is protected. but recharge is airtel prepaid in online payment.so kindly refund the amount Rs.199 in my bank account