[Resolved]  Idea Cellular & Nokia Lumia 610 — 3G NOT ACTIVATE

Address:Ghaziabad, Uttar Pradesh

I purchased Nokia Lumia 610 a before 3 days back which has an offer of 2GB per month free 3G internet for 4 months.

After I got my handset and micro sim activated, I dialed Idea Customer Care to get my free 3G activated. The customer care executive told me that the offer is valid only with the sim cards that are bundled with the Lumia handsets.



Both Nokia and Idea are duping the customers by giving insufficient information about the offer.

Please take necessary actions.

Regards,
Sonu Badoniya
Idea Mobile No- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Dear Sir,

We wish to inform you that your complaint for Sales Related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular
Dear Sir,

We wish to inform you that your complaint for Sales related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

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