[Resolved]  Tata Docomo — Deducting money from my account by automatically adding value added services

money refund to account of docomo

thank q very much

Tata Docomo — Deducting money from my account by automatically

Deducting money from my account by automatically adding value added services without my request

R/Sir,
My mobile No. is [protected]. I have taken services of Tata Docomo Company.

Company automatically added Value Added Services on 03.02.2013 and deducted Rs. 14/- from my account and sent messages as below:

"Hi! You have successfully subscribed to ENDLESS MUSIC at Rs.14/- for 7 days through WEB. Auto renewal on[protected] To Stop, Dial 155223 (Toll free) from TD-59090.
Then after I will unsubscribe the offer due to avoid auto renewal, by dialing 155223 they will unsubscribed on[protected] at 08.40 PM

Sir i have not applied any type of request to Tata docomo company to give me such services but company is cheating me and deducted my money.

Kindly make justice with me.

anil kumar k
mob no: [protected] lt mob no: [protected]
email id: [protected]@gmail.com

Kindly make justice with me,
and the amount credited to my TATA DOCOMO account

Dear Mr.Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Anil,



Tried to call you on [protected] but the same was not switched off. However, we would like to inform you that the amount of Rs.30 has been adjusted in your account as goodwill and the VAS service has been deactivated.



Thanks and Regards,

Customer care

Tata Docomo.