[Resolved]  Tata DoCoMo Prepaid Recharge — Wrong Info. on Website

Prepaid — recharge not updated.

This is to bring top your notice that my GSM connection which has a life time tarriff plan of Rs.750, is reporting to have expired its validity though it has been recharged on 30th of may and 2nd of july, ' 08. My phone no. is [protected](jamshedpur, jharkhand).Kindly help me by looking into the matter.Thanking you in anticipation.

It is true because i am facing similar problem of not updating recharge.my number is[protected]

My prepaid mobile No. [protected] is with Ananth Plan. The expiry date was on 25-June-09. Now i am trying with a Ananth Reactivatio voucher of Rs.225 since 01-July-09 & the message is appearing as "Recharge not possible". I contacted the customer care 5-6 times & they just waste our time in giving crude answers/solutions that you try after 2 hours/ switch off & on. But till date i am not able to use the phone other than incoming calls. BSNL please fix this problem soon.

Online prepaid recharge — Wrongly mentioned on the site

I have gone through the online recharge site (http://www.rechargeitnow.com/) for recharging my mobile phone([protected]).I searched for the top up of Rs.50/- and did not find it.So I checked the site for other available top-ups and found that Rs.52/- top-up suits for my requirement and recharged my phone with it through online.whereas after recharging, I have received no amount.I have enquired the customer care about the same and came to know that Rs.52/- is a special recharge but not a top up.
Due to this bloody , I have lost that Rs.52/- for an useless offer and as well I have to pay Rs.254/- to avail my previous offer.
Along with the details mentioned, iam submitting a proof for the mistake in the site what actually mislead the people.
So, kindly make justice...
The following are my contact details: e-mail:[protected]@gmail.com
ph.no.[protected],[protected]

Tatadocomo — Prepaid Recharge Issue

Hi

I recently took a docomo prepaid connection and went for online recharge for Rs 500/- but they have activated 3G services and recharged the entire amount which i never opted and i have been struggling from last 4 days and iam not getting proper response they say call after sometime as we have issue with IVR.

Please suggest.

Dear Darshan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

When shall I expect responce from you ??

Dear Darshan,

As per our discussion over call, please be informed that for Rs. 222 recharge the customer will get 222 talk time with lifetime validity, all Local & STD calls @ 1.2p/2 sec, first mobile 60 secs of the day @ 1.5p/s, landline @2p/s which is valid for 28 days.

Thanks and Regards,
Customer care,
Tata Docomo.

Why this information is not updated on site then ?