Tata DoCoMo Rs 250 Special Recharge — Rs 250 recharge is a fraud/scam by tata docomo

 
7 Reviews
Bangalore, Bangalore District, Karnataka, India
 kallur2001
It is a fraud/scam by tata docomo of rs 250 recharge(full TT + unilimited 3g). I think they should stop advertising about it. It is fraud, they will never give unlimited 3G. I did recharge couple of days back, I got full TT, but not internet.even customer care wont connect. So, this is cheating. Also, when I activated Rs 5 3G out of frustration, It took out all my Rs 250. Now I am left with 0 balance. Please refund my 250 rs. My number is [protected].
Also, look at the amount of money docomo is making(millions) because of this fraud and I think all consumers should go to court on this.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

Tata Docomo — Scam,fraud message

I participated in Tata Docomo's 'vijayathinte mani naadam' program by senting 'ticket' message to 52121 on[protected].
They reply me my ticket code and sent win to 52121 in each houre for winner detailes.after some time,they sent a message that telling I won a free dialer tone for 15 days free of cost.and a toll free number to select song.
When I select a song,they deducted 30 rupees from my account.when I contact customer support,they told that only song downloading is free.
Can I file a complaint against the company for misunderstanding and incompleet advertaisments and messagings..?
Please help me..
Hi Sadiq,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID on [email protected] so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
100% SUPPORT as i am also a victim of the same scheme and have lost all my balance. they have activated unnecessary services on my no. without my confirmation. when I made the complain, they say that it was data charges. i ask how can they charge for Data when the plan itself says that Unlimited 3G Data.

regards
Faizan Ahmed
Call: +[protected]
Hi Ahmed

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
I have decided not recharge my docomo sim until I get back back Rs 250. Acutally I have lost more, (Rs 150 + Rs 50 last week). Customer care is the worst thing in tata docomo. I dont think they will refund. Better to throw the SIM and switch to some other carrier. The above messages are from customer care are just eyewash.
I think you are right about the Customer Care Reply... Its all fake...

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    Tata DoCoMo Rs 250 Special Recharge - Rs 250 recharge is a fraud/scam by tata docomo