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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 338

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G
gunadst
from Mumbai, Maharashtra
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Signal Problem in last 25 days

Address:Visakhapatnam, Andhra Pradesh

To
The Manager
Tata Indicom

Sub: Signal Problem in last 25 days

Sir I KOLA SATYA SUDHAKARA RAO (D.No: 6-451, Sri Harinagar, Old dairy farm, Visakhapatnam – 530040. A.P. INDIA.) As customer of Tata Indicom. Last 25 days I was suffering in signal problem I given compliant so many times but till it was not cleared I had only tata indicom & Tata docomo numbers only other than any network...
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Suhas Eknath Khamkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid conversion

Address:Mumbai Suburban, Maharashtra

Subject: Conversion from postpaid to prepaid

Dear sir.madam,

I am suhas E khamkar having your Tata Docomo connection [protected] and relationship no[protected] ask for activation of may service after paying all my dues on 28-sep-2012. I approched your Tata Gallery at Ghatkoper (w) for conversion of mobile facility from postpaid to prepaid.

They told me conversion form could not be acceppted util...
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s2311
from Mumbai, Maharashtra
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Unauthorized Deduction

Address:Kanchipuram, Tamil Nadu

Hello,

I have activated Rs.38.00 message booster package on Friday,[protected].
But after completion of just 100 SMSes, it started charing Re 1.00 for local and Rs 1.50 for natinal SMSes.
I lost around Rs. 30 because of that. I tried to complain about this to customer care excutive.
But couldnot able to speak them, as they put a busy tone always and even charging for that.
Its really disgusting to...
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sgerard
from Chennai, Tamil Nadu
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Got bill despite deactivating the device

Address:Tamil Nadu

I deactivated my tata photon data card on 13/6, after paying the last of my dues on 12/6. I was told by the tata contact rep that the device will be disconnected and I will have to pay only 7 days rent. She informed me that I will get a email asking me to pay forthe 7 days, I agreed.
By the end of the month I am getting a whole month's due of Rs. 805! How can that we be possible if the device has been deactivated?
I went...
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susha68
from Nagpur, Maharashtra
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service is not good

Address:Mumbai City, Maharashtra

Respected sir/madam

I am sushant manoher sarphare using tata docomo number [protected]/[protected] deduction balance in or account and i am contact to customer care but they are not giving answer properly and deactivate the customer care service on my account they are not reply me as well.
Please take some action on customer care representative for this bad behaviour at least you have to give me answer for...
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ronaldloyall
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEALER NON COOPERATION AND HARASSMENT

Address:West Delhi, Delhi

Dear Sir,

This is with reference to my purchase of Tata Photon USB modem on the[protected] from your dealer FIRE TELESERVICES, Bungalow No-2 Main Patel Nagar,
Opposite Metro Pillar no. 229 New Delhi-110008.

I would like to bring to your kind attention that the USB MODEM due to technical up gradation does not work in my area. Henceforth i was issued an INTERACTION ID-[protected]. For which i am thankful...
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Anmol Chanana
from Mohali, Punjab
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unfair deduction of taltime and customer cares rude behavior

Address:Kapurthala, Punjab

Two times 49 rs were deducted from my talk-time, one on 20th and than on 26th. My phone number is [protected]. I called customer care, first time they told that your balance will be refunded within 72 hours. But i got no refund, was busy so was not able to call customer care. Today again 49 rs were deducted. I called customer care they said we can’t do anything. i told them to let me talk to your senior they said wait we are transferring...
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Padmanabhjan
from Mumbai, Maharashtra
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Non resolution of a cancellation request raised since 15- Feb -2012

Address:Bangalore, Karnataka

Dear Sir

I am yet to face a customer service that is as bad as what i have recd from Tata Photon. I have been following up with a connection cancellation request after closing all dues since 15-Feb-2012. The Initial complaint number given by the Tata indicom service agents was[protected] . I was mailed by Tata that the cancellation request has been closed and that the cancellation is effective

Depsite conformation...
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abhiguru5
from Mysore, Karnataka
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frustrating deduction of balance

Address:Jabalpur, Madhya Pradesh

sir

i am using tata docomo sim phone no [protected] during surfing on 18/10/12 one add bannerappear and shown 99 rs pack than i immediately quit browser without touching add but still 99rs deducted from my main balance. On talking with customer care he forcing that i have touch the banner but i said i have not so. Next day i again called customer care and they refunded my balance. But again on 24/10/2012 same has happened & balance...
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reachsunni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

899 Unlimited Plan to trap the customers for 3 months

Address:Indore, Madhya Pradesh

I was explained the 899 plan by DGM (outbound); we were promised 600 sms & 2GB data free with the plan without any toppings. We were also assured that in no case the bill value to go above Rs 1010. My very first bill onwards I am having problem. Just co-incidently I checked the details of the bill & found out that half of my bill value was for sms @ Rs 1/-. When I called the concerned person; he started using abusive language. I logged...
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akuthak
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake requests being raised on behalf of Customer without the Customer's knowledge .

Address:Bangalore, Karnataka

My photon number is [protected] . I have been a Photon customer since 2010. I was under a plan of Rs.750 - 5 GB unlimited corporate plan for very long now. At no point do I exceed my speed limits as my usage is strictly for work and very little personal usage. The trouble began on September 25, 2012. I was out of the country for many weeks and I had returned only on Sept 19,2012 . My billing cycle is 20th -19th of every month. Hence effectively...
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sona10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money being cut unnecessary

Address:Maharashtra

my money is being cut ...some services are being activated without my permission and my balance is deducted...
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Dinesh Mahajan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic Subscription

Address:Pune, Maharashtra

My mobile number is [protected]. Tata docomo deducted 30 rs on 25 october 2012 from my main balance as mtv facts. I always get glash messages from tata docomo. Kindly stop these flash messages and refund me my balance...
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karthikrdm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Deduction

Address:Bangalore, Karnataka

Hi. This is Karthik. I am new to Tata Docomo, i have activated 3g services for my no.

On last Friday (19th Oct 2012) my balance rs.150 has got deducted. I chat with the customer care on the same day, they said we have charged for internet usage. I replied them saying i have 3g services activated, so they raised a complaint on the same day, here is the complaint no. PBR12111279 and asked me to wait for 5days.

I...
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nikkisenator
from Noida, Uttar Pradesh
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Automatic Subscription of Services without my consent or activation

Address:Thane, Maharashtra

These people are actually cheats. Whenever I recharge by 125 or any other full talktime packs, they activate some service like Jobs or Jokes and are still doing it. I have called them several times and given the Customer Care executives an earful but nothing has changed.

I don't know why the Govt of India even gives licenses to such cheats....
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Address:Latur, Maharashtra

Sir..
I m ur custmr since 4 year.. My numbr is [protected]. Recently u have sent a message on ur various user which is of rs281 plan through which we cn call tata to tata std and local unlimitd.. But unfortunatly u hdn't snd me this plan on my nmbr[protected].. Sir i realy need this plan.. So i kindly requst to u pls send me this rs281 plan on my nmbr.. So that aftr recharge it i cn enjy it.. Plz plz plz plz
Thank u.. Siddharth...
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rihtam
from Noida, Uttar Pradesh
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tata docomo 250 plan no 3g data

Address:Dehradun, Uttarakhand

my name is Rihtam vibhu sharma
tata docomo no : [protected]
purchased tata docomo 250 plan with unlimited 3g on 25-Oct-2012.
My plan got activated received 250 talktime balance but did not received any 3g data.
I did not get any 3g data.
Please help....
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TanmayBasa
from Bengaluru, Karnataka
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worst service provider

Address:Bangalore, Karnataka

I have recharged a special recharge for call rate deduction.But they didnot add my recharge to my number.
Then I booked a complain having complaint id psmr12030438.

Last escalation date is 23oct12.but they didn't respond to me.
I have called so may times.They are telling within one day issue will be closed.
Then they are cutting my calls.

Contacted person name Nagraj,prasant,mohomod,pradeep,pravin,Nitin,Nikita.br...
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Shriniwas Waghrulkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lock the Sim

Address:Jalna, Maharashtra

I lost my mobile on 23-10-12 night It has Tata Docomo Sim having no. [protected]. I have registered the complaint with local Police Station I want to lock this SIM and get new SIM of the same no. How can I get it?...
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Nadalnaveen
from Mandleshwar, Madhya Pradesh
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Activation of unauthorised services and Irregular customer care response

Address:Tamil Nadu

Name: M Naveen
Mobile No: [protected]
Address: No.420 Raja Street,
Kavaraipettai-601206,
Tamilnadu,
India.

Complaint Details:

I have recharged for Rs.30 on 24-10-12 and also activated weekly internet pack. I used my mobile upto 11.30 PM and turned off my GPRS. But around 00.34 on 25-10-12, they have activated VAS named "Bollywood Hulchul" and deducted Rs.22.7/-.br...
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