Mondelez India Foods / Cadbury India Complaints & Reviews

I purchased a dairy milk Gulaab ae Khass worth Rs.40 from a grocery csjop near my house. When i opened it up found a major portion is
missing inside the wrapper also I doubt the quality.

Fully disappointed.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Address: F/1 - Gokul Society, Near Ragini Cinema, Bhadkodra, Ankleshwar

The Orea silk had red fungus in it. And I have proof.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Oct 8, 2021

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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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I purchased a dairy milk worth 40Rs and when i opened i find out that the piece was missing inside the wrapper. Definitely its the matter of the goodwill of the company which is in question and i need a good amount of compensation for the same i.e approx 50000.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Oct 7, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: Raniroad bhuda deepak tea stall

Frreze not cooling

Nov 6, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Oct 04, 2021

Updated by Nikoo Kumar Freeze not be cooling

Verified Support

Oct 05, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi Nikoo, we thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.

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akshay monde

Nov 8, 2021

Freeze not cooling at PVR DYP KOLHAPUR

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I had bought cadbury diary milk chocolate worth Rs 40 on 9/21(its MFD is 25/08/21) . It had a very rotten taste and even looked kind of rotten to me. I hope my grievance gets addressed.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Oct 4, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Lakshmi2769

Oct 4, 2021

This email- id is showing as invalid

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Oct 7, 2021

Verified Support

We would like to confirm that the email id provided to you is valid and working. We are receiving mail everyday on this email id. We would request you to recheck the email id and write to us at [protected]@mdlzindia.com . Look forward to hearing from you.

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I am writing to complaint about the awful taste of the packet of dairy milk minis I purchased from D Mart, Bhilwara 311001. I have purchased this item many time before but this time I don't know why but it has an awful taste. I checked for the expiry date but it still has 10 months from expiring. I always valued and trusted your products but this time I am very disappointed and maybe even my stomach is aching because of this chocolate. I look forward to your immediate response.

Nov 10, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Oct 04, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: Kamareddy

I have bought perk chocolate of rs:10. When had first bite I tasted over burnt wafer with chocolate on it. When I saw the wafer it's actually over burnt. I am adding pic for clarity

Nov 11, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Hello,
This is Samiksha Sharma from Raajeev Nagar colony near RTO office Bareilly Uttar Pradesh
I bought Cadbury dairy milk family pack chocolate from near by shop and when I opened it was contaminated with white fungus.
This is so unexpected and unhealthy especially for children if they consume it by mistake. Please take action on this.

Nov 5, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Sep 30, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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I bought big pack of cadbury diary milk yesterday from store it looks different and taste like medicine it looks like acne prone skin even though it have best before date of 4 months then also it looks like ### if anything happens to me after eating this is company going to take the incharge?

Oct 31, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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I received an incomplete order and the company accepted their fault and sent me a confirmation email about the refund 3 weeks ago but the refund has still not been processed. I have emailed them, Tagged them on twitter but I'm being ignored now. Order[protected]

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 27, 2021

Verified Support

Hi, we regret the inconvenience caused to you. To enable us to assist you please let us have your order number and your email id used to book your order along with your phone number. Thanking you.

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Rosinante's [Complaint's author] reply, Sep 28, 2021

Order #000637333

Email: [email protected]

Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 28, 2021

Verified Support

Basis our investigation we have refunded Rs 100/- on 30th August. The transaction was completed on 30th August .Refund has been paid back in your Amazon Pay account.

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Rosinante's [Complaint's author] reply, Sep 29, 2021

Hi. Total Rs 550 was supposed to be refunded since My package didn't arrive with any flowers and The card was misprinted as well as I had mentioned in my Emails from [email protected] and tweet about the same

Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 29, 2021

Verified Support

We have checked our records and note that your total order was for Rs 800/- and after using the discount code you paid 680/-. The flower was a complimentary offering from our side and not a part of the original offering therefore no amount has been collected from you towards this. Your original grievance was for the mis-print and against this we have already refunded Rs 100/- to you. Therefore we are not sure how have you arrived at the figure of Rs 550/-. We trust we have clarified.

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Purchased from local market dairy milk chocolate . Chocolate had fungus on it .
This is not the first time I saw fungus on cadbury product but never complaint before.
My only concern for the health not for the 20 rupees chocolate I purchased as it is consumed by kids too .
Please take care of your product before it create some massive health issue .
Thanku

Oct 30, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Sep 27, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: #97, 1st cross, Munneshwara badavane, Laggere, near seenappa ground

I buy Cadbury chocolate family pack 130gms in store the chocolate MFD is 6/2021
Chocolate not good condition its is color white and entire chocolate is small small holes this is not a good

Oct 29, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Baburao18

Sep 29, 2021

Thanks for replacement... I'm happy ðŸ˜ŠðŸ˜ŠðŸ˜ŠðŸ˜Š

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Today I bought Dairy milk Cadbury of rs 40. packaging was good.but when I opened it n about to eat found a worm in package net around Cadbury . This is not expected from such huge brand. You should maintain quality of your product.i
I am regular customer but from now every time while buying I will think twice before buying.
What would have happened if the children had eaten this chocolate???

Oct 30, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Dear Sir/Madam,

Myself Viral Zinzuwadia, aged 34 years residing at VADODARA Gujarat.

This is to bring to your notice that I have purchased below product on 22/09/2021 and the same was found to be unhygienic as per the below pics.

There is some fungal bacteria type on Cadbury silk heart pop dairy milk. Though the product is not yet expired.

Request to investigate the matter on urgent basis and let us know. Request to withdraw the product from Market till further investigation for the health and hygiene of public.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 24, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: Krishna villa behind punjabi spice hotel, Krishna villa

I bought a Cadbury Hazel nut and when I opened it had live worms in that ..I have never seen such thing after that I have even complained and thinking to take this to consumer forum as this is not safe for kids or anyone

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Sep 23, 2021

Updated by Amruta Acharya I purchased a Cadbury diary milk...and have found worms in it...i never experienced such things but today I saw it live ...I am very disappointed by this and mark it as not safe for people and children or anyone

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I find cockroach while eating the chocolate i am not satisfied it is dangerous for health

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 22, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Dear Team

Today i have purchased a dairy milk fruit and nut from a local shop in my area and as i opened found a fungus on it...as and then i thank god not to eat by my children or any other member of the family.

Please see the pics attached as the said product even under the expiry.

This is very serious and should be raised.

Hoping for the positive reply asap.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 21, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: 805a metro staff quarter Vinod nagar east New Delhi 110091

Recently I had purchased Cadbury cocoa powder for my homemade cake but it turned out unsatisfactory. This is not the case with previous purchase. The products made from January 2021 has some soil particles in it(not only the cocoa powder but also the hot chocolate powder of Cadbury), may be this is due to unhygienic work place or the company deliberately did a food adulteration. We may never know. The cake I made now is inedible and who is going to pay for it?
Forget about the compensation, the company should be held reliable and the products made from January should be recall.

Oct 23, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: mumbai

The dairy milk i brought is in the expiry period but i received in a very bad condition. this is very disappointing. if any child would have eaten and spoiled health, who would be responsible for that?

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 20, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Purchased a Cadbury celebrations Box and two of the items were already eaten, with open packets . One of Dairy Milk and 1 packet of gems . Products were not there .

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Sep 20, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Mondelez India Foods / Cadbury India Complaints & Reviews

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Mondelez India Foods / Cadbury India reviews & complaints page 23

Re:Quality and Missing Portion in Dairy Milk Chocolate

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Faulty and very low quality product

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Dairy Milk chocolate

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Freeze complain not cooling

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I found Rotten chocolate in a packet of dairy milk worth 40 rs

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Awful taste of dairy milk minis

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Over burnt wafer in perk chocolate

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Unhealthy condition of chocolate

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Complain about cadbury dairy milk

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Cadbury gifting order refund

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Complaining about cadbury dairy milk chocolate

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Bad chocolate

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Complaining about Dairy milk

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Unhygienic product Cadbury dairy milk

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Worms found in Cadbury

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Find cockroach

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Dairy Milk Fruit and Nuts

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Unhygienic (Soil particles in powder products)

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Product inferior quality

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Cadbury celebrations Box

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