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Mondelez India Foods / Cadbury India Complaints & Reviews

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Last updated Mar 22, 2024
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Mondelez India Foods / Cadbury India reviews & complaints page 54

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A
arushi rawat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

foul taste

Address:110022

Im very much dissapointed with the quality of your products. Because recently i purchased a dairy milk roast almond from a satya niketan store and it had horrible taste with fungus.
The expiry date had 4 months left. It was in such a bad condition that it wasn't even edible. This was very unexpected and dissapointing. I request you to kindly look into the matter and revert asap....
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pshagun
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

degraded quality product

Address:110016

I bought the product and gifted it to my friend without checking. Found it very disappointing. Cadbury is known for its quality and customer satisfaction but its really disappointing to find out product like this. Also it is embarrassing for me as i gifted it to my close one. Its a request to take action against it. As i bought it from a local vendor i want a refund from the company.

Shagun pandey
Iit delhi...
+3 photos
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satwik.beernelly
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dairy milk oreo chocolate

Address:502220

We have recently purchased cadbury oreo in zaheerabad, i could find nothing but the foul smell emanating from the product. I have checked the expiry date, it says it still has 7 more months. Even the shopkeeper checked the product, but could do nothing since it's still in the range.
Considering the fact that kids love it, i find it really astonishing that cadbury has minimum caution towards their product quality....
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A
amitritu
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fungus in chocolates promo pack

Address:173205
Website:cadbury

Dear concern,
I am very much embarrassed with the quality of your products, my son got sick just bcoz of eating such chocolates. I observed a fungus in your product, respond immediately on may mail and attend the same as early as possible. This is very much serious and will not tolerate this in any case.

If i will not get any response i have to take a legal action....
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Drishti aggrawal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

horrible odour of refined oil

I am a consumer of your product which is a chocolate named cadbery dairy milk silk oreo. I am really dissatisfied with your product it was horrible. There was a horrible odour of refined oil coming out of it. I throwed that thing up and i will never buy any
Cadbury product after this scenario. I will recommened others also to not to buy this product....
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Ritu Risham Kaur
from Jaito, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chocolate/green color fungus

Address:Mumbai City, Maharashtra, 147001

Date of Incident: 27-09-17
Mobile No.: [protected]
We bought stationary items from Suman Sationary, Patiala, Punjab and in place of Rs 5/- coin they gave us Cadbury 6.3 g Rs 5/- Dairy Milk chocolate (Code AT0112B 2 6 Pkd. 01/17 21:39). When my daughter was about to eat that chocolate, coincidentally I observed green color like material in it which seems to be fungus. It could have been harmful if consumed. This is really an unexpected...
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Devinder saggu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

visi cooler in system displayed to me but physically not given

Address:122001

Y complaint number is 20017634 i have made a complaint on your complaint center by giving miss call registered on 01/08/2017 but till date there is no any response till date.in your system & salesman system shows that visi cooler is displayed by company on last february but physically no visi cooler given by company or salesman i think sales man and distributor has given to another person or shop
Please look into the matter as soon...
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Deepa Satheesh
from New Delhi, Delhi
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received a pack of 10 and 5 rs with fungus

Address:New Delhi, Delhi, 110072

Would like to inform that we purchased dairy milk chocolate of rs 10 and 5 from a shop in jharodha kalan new delhi. Pkd 06/17 and 02/17. Which we found was nt as usual chocolate contained some rava type substance. Which taste like milk was trasformed to curd or say can't explain. Plz reply what is the matter. A regular customer of you....
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V
vinay_1701
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

found insects in dairy milk chocolate

Address:Ahmedabad, Gujarat, 382443

Sir,

I had purchase dairy milk from the raipur big bazar kankaria, ahmedabad on 13th sep 2017 and after broken at home found insects in to dairy milk which is very dangerous for anyone who eat this product –attached some pictures for your ready ref, mfg date was also old for this product – november 2016.

Being a responsible citizen of india i am sending this mail to you and i hope you will take corrective...
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Dramitaude
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product defect

Address:New Delhi, Delhi, 110085

Dear cadbury,
Yesterday i bought a couple of pieces of dairy milk silk oreo, 60g (Code 7051, mfg. 05/17) (Bar code[protected] yesterday. On opening the pack it was smelling like kerosine oil.
It happened few days ago too but i thought it's delusion. But again it happened yesterday on opening the pack. I request you to review my complain on priority.

Regards
Dr amit gupta
Sec3 rohini
New...
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A
Amisha03
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oreo silk drenched in oil

Address:400103

Dear sir/madam,

I purchased a cadbury oreo silk on 17th of september 2017 from a general store in borivali west. When i opened the wrapper, the paper over golden chocolate wrapper was completely drenched in oil. It smelled terrible and tasted pathetic. I just had one bite, but i have kept the part of chocolate as proof. It is my favourite chocolate and now it saddens me as everytime i buy this chocolate, it'll be a risk....
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A
Anuj Karan
from Jamshedpur, Jharkhand
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salary not increase

Dear sir

I am working at 3years but salary is not increase and company person as a tso is not interested in my problem 3company person is change and 4th is working but problem is no sollution company pressor is increase and salary is not increase we are say why? Will you speak
Pc all works are do but no salary increase and no promotion
Then kindly request pc problem are solution...
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A
ankitgupta776
from Khailar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chocolate was eaten by insect

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.mondelezinternational.com

Hi,

I bought cadbury bournville rich cocoa (45 inr) code: 170217c ; pkd: 02/17 on 15th sept 2017 from agarwal provision store, amrapali zodiac, sec -120 noida.

Chocolate was eaten by insect (Pic for reference along with all details) and it was smelling like a rotten egg.

It was terrible to even hold in your hand.

Ankit
[protected]@gmail.com...
+3 photos
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V
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about dairy milk lickables

Dear sir /madam

We purchased your new launched product dairymilk in lickables. We buy 2 cups of it but there is toy in only one cup another chocolate cup is empty as my son he is only 5 yesrs old and fond of this chocolate because of the toy as his cup has no toy so he is very sad. Iam sending you the picture of cup also. Pls take my complaint seriously because it is not matter of a toy but the emotions of a child with it....
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Agnel Sagayaraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dairy milk is not good

Website:Mondelēz International, Inc. - Home www.mondelezinternational.com

I buyed a dairy milk choclate near t-junction bandra and when i opened it was of pale white colour and i asked the shopkeeper to change it at first he rufused do so by saying that now the chocolate comes of this colour and then other costumer who was there came in and said it does not comes like this and then after some arguments with him he said that this will not be changed for him by the distributor and he changed it for me but again the...
+1 photos
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J
jainsupermart tumkur
from Hassan, Karnataka
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regarding my payout

Address:Tumkur, Karnataka, 572101

I am a super market owner, i was suppose to receive a payout from mondelez india foods for achieving my target from nov -2016. I was doing the fallow up with the concerned person. He assured me that will be getting the pay out but now suddenly the they are telling that i have not achieved the target and will not receive any payout but i am having all the bill which i showing the achievement of my target.

Now i am worried how...
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N
Neh1986
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cadbury celebrations dry fruit box

This 264gm box i purchased from a store in delhi. I live in the uk and have just opened to find out that the chocolate inside has deteriorated. It has a funny whitish texture and is very crumbly.

The batch code is y70518b packed on 05/17. The box says the expiry its 10 months so well within the use by date. Should i contact the office here in uk or i can be sent a replacement or refund....
+1 photos
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Shirleychakraborti
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about the nasty smell of cadbury oreo.

Address:700012
Website:www.cadbury.co.uk

This is the second time i am having cadbury oreo. When i had it for the first time i thought that something is wrong with the pack. But due to my faith on cadbury i bought it for the second time. That foul smell and oily texture disappointed me tremendously. I suggest each and every human being must verify this before it is too late. Please look into the matter or stop this nonsense....
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Sehej Pahwa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oily substance on wrapper

Address:122001

When i opened my dairy milk silk, i saw that the wrapper was drenched in an oily substance. The smell of the oily substance was pungent. I have not opened the white wrapper as i think that the chocolate from inside would be spoilt and so that i can open it in front of you. I have spent a lot of money on buying this chocolate and would like a replacement or a refund....
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Kuresha Jain
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chocolate oreo silk stinked

Address:Mumbai City, Maharashtra, 400093

Last week we bought 3 oreo silks which was distributed amongst us. My younger brother was travelling and on his was he wanted to eat but found some oily smell in it. He ate 2 piece of the chocolate and puked. Later i was about to eat mine, the wrapper smelled of kerosene, and the chocolate was drenched in it.. We still have the third chocolate which also smells the same. My concern is what is anyone o[censored]s would have fallen sick. We are grown...
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