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Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Updated: Oct 2, 2025
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851
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Mondelez India Foods / Cadbury India reviews & complaints page 55

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A
Anuj Karan
from Jamshedpur, Jharkhand
Sep 18, 2017
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Dear sir

I am working at 3years but salary is not increase and company person as a tso is not interested in my problem 3company person is change and 4th is working but problem is no sollution company pressor is increase and salary is not increase we are say why? Will you speak
Pc all works are do but no salary increase and no promotion
Then kindly request pc problem are solution
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
I lives in pratap nagar, jaipur. Recently i bought 75gram Cadbury's Bournvita for checking suitability but When I mixed it with milk, some sand material is left at the bottom.

Product code-H70725C2
Paking Date-25/07/2017
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    A
    ankitgupta776
    from Khailar, Uttar Pradesh
    Sep 15, 2017
    Resolved
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: www.mondelezinternational.com

    Hi,

    I bought cadbury bournville rich cocoa (45 inr) code: 170217c ; pkd: 02/17 on 15th sept 2017 from agarwal provision store, amrapali zodiac, sec -120 noida.

    Chocolate was eaten by insect (Pic for reference along with all details) and it was smelling like a rotten egg.

    It was terrible to even hold in your hand.

    Ankit
    [protected]@gmail.com
    +3 photos
    Oct 29, 2017
    Complaint marked as Resolved 
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Verified Support
    Sep 18, 2017
    Mondelez India Foods / Cadbury India Customer Care's response
    Dear Ankit,

    Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

    Thank you,
    Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
    It may be due to faulty storage practices followed by the manufacturer or retailer. File a complaint with your area District Designated Officer (Food Safety) for regulatory action against the Food Business Operators.
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      V
      from Morjim, Goa
      Sep 15, 2017
      Resolved
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      Dear sir /madam

      We purchased your new launched product dairymilk in lickables. We buy 2 cups of it but there is toy in only one cup another chocolate cup is empty as my son he is only 5 yesrs old and fond of this chocolate because of the toy as his cup has no toy so he is very sad. Iam sending you the picture of cup also. Pls take my complaint seriously because it is not matter of a toy but the emotions of a child with it.
      Thanks

      Varsha vivek joshi
      [protected]
      [protected]@rediffmail.com
      Oct 24, 2017
      Complaint marked as Resolved 
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Verified Support
      Sep 18, 2017
      Mondelez India Foods / Cadbury India Customer Care's response
      Dear Varsha,

      Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

      Thank you,
      Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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        A
        Agnel Sagayaraj
        from Mumbai, Maharashtra
        Sep 15, 2017
        Resolved
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        Website: Mondelēz International, Inc. - Home www.mondelezinternational.com

        I buyed a dairy milk choclate near t-junction bandra and when i opened it was of pale white colour and i asked the shopkeeper to change it at first he rufused do so by saying that now the chocolate comes of this colour and then other costumer who was there came in and said it does not comes like this and then after some arguments with him he said that this will not be changed for him by the distributor and he changed it for me but again the other chocolate was same. Both of chocolate were with manufacturing date of 07/17. I do not understand how can the colour be changed within 2 months from manufacturing.
        +1 photos
        Oct 25, 2017
        Complaint marked as Resolved 
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
        Verified Support
        Sep 18, 2017
        Mondelez India Foods / Cadbury India Customer Care's response
        Dear Agnel,

        Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

        Thank you,
        Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
        When i opened my dairy milk silk, oreo i saw that the wrapper was drenched in an oily substance. The smell of the oily substance was pungent. I have not opened the white wrapper as i think that the chocolate from inside would be spoil and so that i can open it in front of you. i either want an replacement or refund.
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          J
          jainsupermart tumkur
          from Hassan, Karnataka
          Sep 14, 2017
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          Address: Tumkur, Karnataka, 572101

          I am a super market owner, i was suppose to receive a payout from mondelez india foods for achieving my target from nov -2016. I was doing the fallow up with the concerned person. He assured me that will be getting the pay out but now suddenly the they are telling that i have not achieved the target and will not receive any payout but i am having all the bill which i showing the achievement of my target.

          Now i am worried how this kind of big companies can cheat us.

          You can reach me @ [protected]@gmail.com
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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            N
            Neh1986
            Sep 14, 2017
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            This 264gm box i purchased from a store in delhi. I live in the uk and have just opened to find out that the chocolate inside has deteriorated. It has a funny whitish texture and is very crumbly.

            The batch code is y70518b packed on 05/17. The box says the expiry its 10 months so well within the use by date. Should i contact the office here in uk or i can be sent a replacement or refund.
            +1 photos
            Oct 24, 2017
            Complaint marked as Resolved 
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
            Verified Support
            Sep 15, 2017
            Mondelez India Foods / Cadbury India Customer Care's response
            Dear Neh,

            Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. Please write to us at [protected]@mdlzindia.com providing us with a local address in India so that we could hand over a suitable replacement. Assuring you of our best services.

            Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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              S
              Shirleychakraborti
              from Kolkata, West Bengal
              Sep 12, 2017
              Resolved
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              Address: 700012
              Website: www.cadbury.co.uk

              This is the second time i am having cadbury oreo. When i had it for the first time i thought that something is wrong with the pack. But due to my faith on cadbury i bought it for the second time. That foul smell and oily texture disappointed me tremendously. I suggest each and every human being must verify this before it is too late. Please look into the matter or stop this nonsense.
              Oct 13, 2017
              Complaint marked as Resolved 
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
              Verified Support
              Sep 12, 2017
              Mondelez India Foods / Cadbury India Customer Care's response
              Dear Shirley,

              Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

              Thank you,
              Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                S
                Sehej Pahwa
                from Delhi, Delhi
                Sep 11, 2017
                Resolved
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                Address: 122001

                When i opened my dairy milk silk, i saw that the wrapper was drenched in an oily substance. The smell of the oily substance was pungent. I have not opened the white wrapper as i think that the chocolate from inside would be spoilt and so that i can open it in front of you. I have spent a lot of money on buying this chocolate and would like a replacement or a refund.
                Oct 12, 2017
                Complaint marked as Resolved 
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                Verified Support
                Sep 11, 2017
                Mondelez India Foods / Cadbury India Customer Care's response
                Dear Sehej,

                Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

                Thank you,
                Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                When opened the Dairy milk Maha Pack it was rotten and foul smell was coming out though the product is not expiry but its rotten
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                  K
                  Kuresha Jain
                  from Mumbai, Maharashtra
                  Sep 10, 2017
                  Resolved
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                  Address: Mumbai City, Maharashtra, 400093

                  Last week we bought 3 oreo silks which was distributed amongst us. My younger brother was travelling and on his was he wanted to eat but found some oily smell in it. He ate 2 piece of the chocolate and puked. Later i was about to eat mine, the wrapper smelled of kerosene, and the chocolate was drenched in it.. We still have the third chocolate which also smells the same. My concern is what is anyone o[censored]s would have fallen sick. We are grown ups so we didnt eat but my younger brother who is fond of it, ate and puked after just two pieces. How irresponsible the manufacturing department could be. And what about us trusting the product. Aldo the money on three of these chocolates that got wasted.
                  Everything is a concern from health to money to trust. Do look into the matter
                  Oct 12, 2017
                  Complaint marked as Resolved 
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 11, 2017
                  Mondelez India Foods / Cadbury India Customer Care's response
                  Dear Kuresha,

                  Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

                  Thank you,
                  Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                    V
                    Vishnu69
                    from Bengaluru, Karnataka
                    Sep 9, 2017
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                    Website: www.indiamart.com/kanakoverseas/flavored-biscuits.html

                    1) kanak overseas - koreo biscuits
                    https://www.indiamart.com/kanakoverseas/flavored-biscuits.html

                    2) yet another misleading product with a (Inverted "u"reo) or say substantially closer to "o" reo manufactured by janata biscuit company, bangladesh. Attaching the image comparison to the oreo brand & they are strikingly similar. They do not have a registered website though but some links to a stray fb link could fetch some pictures on the misleading biscuits...
                    https://www.facebook.com/pg/Janata-biscuit-company-[protected]/photos/?ref=page_...
                    +1 photos
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                      D
                      Devyansh Choudhary
                      from Mohali, Punjab
                      Sep 8, 2017
                      Resolved
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                      Address: Fazilka, Punjab, 152123

                      To
                      The modlez india foods private limited
                      Mumbai 400013
                      Respected sir/madam
                      I want to state that yesterday i have bought a dairy milk maha pack chocolate. When i opened the pack the chocolate was having white colored bubles on it. So, i want you to take action on it. And find the reason why the formation of bubbles taken place on the chocolate.
                      Thanking you
                      Yours faithfully
                      Consumer
                      8 september 2017
                      +1 photos
                      Oct 13, 2017
                      Complaint marked as Resolved 
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 11, 2017
                      Mondelez India Foods / Cadbury India Customer Care's response
                      Dear Devyansh,

                      Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

                      Thank you,
                      Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                      I opened dairy milk crackle chocolate and found fungus on the chocolate. Bought it from a shop nearby my house.Disappointed and not expected. Been a customer since way long.Hope you will look into this matter.

                      dairy milk maha pack complaining about spoiled chocolate when i opened the pack - Comment #2845744 - Image #0
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                        S
                        Saurabh Tarafdar
                        from Kolkata, West Bengal
                        Sep 8, 2017
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                        Dear sir/madam.
                        Very sorry to say but i never expect such a hopeless response from a multi national company like cadbury india.
                        I have inform you both by email and telephonically that both the cadbury maha pack price 40 rupees each are found to be fungus infected. And in response you informed me that your representative will visit to check the item. But till today none of your representative came to my house yet.
                        It looks like your company is behaving like a hawker who has no responsibility of his product after sell.

                        Saurabh tarafdar
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                        Response to customer through mails and calls will not be addressed effectively. Please file a complaint with your area District Designated Officer (Food Safety) to look into your issues
                        The cadburies that I bought a few days ago have this white, spiny mould on them. I asked for a recompensation and was told that an inspection of the product would be done. No one has come yet and I am extremely disappointed.
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                          drsunnymanchanda
                          from Shrigonda, Maharashtra
                          Sep 8, 2017
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra, 400605

                          I have already registered a complaint regarding blistered appearance of the chocolates in the celebration pack. The response no. Is s-9241334. I received it through mail. I was informed that a person from the company will come to inspect the product and further action would be taken. I had registered the complaint on 21/08/2017 and still waiting for the response. Please respond as soon as possible.
                          Oct 11, 2017
                          Complaint marked as Resolved 
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 08, 2017
                          Mondelez India Foods / Cadbury India Customer Care's response
                          Dear Sunny,

                          We sincerely regret the delay in responding to your complaint. We confirm the telephone discussions our sales officer had with you informing you that he would be meeting you early next week. Assuring you of our best services.

                          Thank you,
                          Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                            S
                            Sahil Niswal
                            from Mathura, Uttar Pradesh
                            Sep 6, 2017
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                            Dear sir iam the retailer my shop name =jaya general store, kaushambi, gzb, i took the rich dry fruit collection gift pack and silk miniatures gift pack. Near about rupees 35000 in october 2016 and its expiry date is from 9months from date of manufacturing. When i was purchasing the gift packs distributor promise me that he will replace the expiry material or provide me some other material of that amount. But know he refuse me. I asked him many times to replace it but he is denieing of his words please provide me the solution of this matter as soon as possible. I bought from hindustan agencies, gzb. And distributor name is shuresh budhiraja ji. My contact no. [protected]
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                              V
                              vivek.shah
                              from Mumbai, Maharashtra
                              Aug 26, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400080

                              Cadbury dairy milk oreo i bought is drenched completely in oil. There is stiking oil smeel comoing from it and also oil in the ouside oackaging wrapper. There is lots of oil on the inner paper cover and foil too. I havent yet opened the inner packaging.
                              I have the product with me and request a redressal from the company regarding it

                              Code no - 170320 c1
                              Pkd. 03/17
                              Mrp. Rs 75
                              +2 photos
                              Oct 2, 2017
                              Complaint marked as Resolved 
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              Aug 26, 2017
                              Updated by vivek.shah
                              Cadbury Dairy Milk Oreo i bought is drenched completely in oil. there is stinking oil smeel coming from it and also oil in the outside packaging wrapper. there is lots of oil on the inner paper cover and foil too. i havent yet opened the inner packaging.
                              i have the product with me and request a redressal from the company regarding it
                              Verified Support
                              Aug 28, 2017
                              Mondelez India Foods / Cadbury India Customer Care's response
                              Dear Vivek,

                              Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

                              Thank you,
                              Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                              Consumer is advised to file complaint with District Designated Officer (Food Safety) of your area for regulatory action since the product needs inspection, sampling, testing etc and only regulatory authorities can handle this issue .
                              This for information that a catbury chocolate purchased from a shop found greasy test and bad smell

                              cadbury dairy milk oreo drenched in oil - Comment #2834182 - Image #0
                              cadbury dairy milk oreo drenched in oil - Comment #2834182 - Image #1
                              cadbury dairy milk oreo drenched in oil - Comment #2834182 - Image #2
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                                S
                                sachin2730
                                from Chaupal, Himachal Pradesh
                                Aug 22, 2017
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                                I have bought a cadbury silk oreo on 8th of august 2017 from a nearby store but after having opening it smell like some kinda oil something even i afraid to taste it. It was the first time we had such a bad experience with this cadbury i have the cadbury piece as a proof and i go to the shopkeeper for this thing he told me to contact to customer support so i registered a complain on 9th august and i was told that it has been replaced within a weeks time but still after 15 days i havent got any call or replacement.
                                Called up your customer care thrice but every time they said wait for 2-3 days, i want u to take some strict action against it and find out the reason of this smelly bad taste of oreo cadbury silk oreo as have read and heard of this same problem with many before complaining it to u and m sure u would have had such kinda complaint before.
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                Customer care team will not solve this issue. Please contact Designated Officer (Food Safety) of your area and lodge a complaint along with the evidences you have.
                                HI
                                We had got Silk Bubbly and when opened we found worm and insect inside the chocolate. Have necessary proofs for the same.
                                One of my kid already ate a piece of it and I am worried if anything could happen to him.

                                cadbury silk oreo smell/ not getting response from customer care - Comment #2843203 - Image #0
                                cadbury silk oreo smell/ not getting response from customer care - Comment #2843203 - Image #1
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                                  Dhananjayd
                                  from Chennai, Tamil Nadu
                                  Aug 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411041

                                  Dear sir/ madam,

                                  I have purchased 02 nos. Cadbury dairy milk silk chocolate rs.70/-
                                  It's barcode no is:[protected]
                                  And found that the chocolate is having fungus on its surface.
                                  Plz. Look into the matter and do needful soon as possible.
                                  Looking forward for compensation towards my lost.

                                  Thank you in advance!

                                  Regards,
                                  Desai dhananjay
                                  Mob: [protected]
                                  +2 photos
                                  Sep 22, 2017
                                  Complaint marked as Resolved 
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Aug 21, 2017
                                  [email protected]'s response
                                  Sir I have shop in Ahmedabad godasar and my Cadbury fuse is not working from 6 month I have complaint many time in customer care number but there is not any work and chocolate sale has lost so help so help me that my business can run again
                                  Aug 21, 2017
                                  [email protected]'s response
                                  Summer Cadbury fuse is not working I have complained many time to customer care number and salesman also Krishna trading Ahmedabad godasar salesman is coming from there is not response and my business is lost so help me to recover my business again in chocolate
                                  Verified Support
                                  Aug 22, 2017
                                  Mondelez India Foods / Cadbury India Customer Care's response
                                  Dear Dhananjay,

                                  Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

                                  Thank you,
                                  Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                                  I bought a 10rs diarymilk.. I have bought many diarymilks before and have not found such a problem.. the chocolate had some fungus like something over it and it tasted bad.. So i wish to contact with the diarymilk company authorities for this !!

                                  fungus detection - Comment #2832353 - Image #0
                                  Sir I have complained complaining from 6 month but there is no distance from company and my fridge is not working from 6 month so please help
                                  Dear sir/ madam,

                                  I have purchased 01 pkt. Cadbury Choclairs gold chocolate pack,
                                  Lot B70519, pkd 19/05/17 B1.
                                  And found that the chocolate is having cockroach on its surface.
                                  Plz. Look into the matter and do needful soon as possible. my mail [protected]@gmail.com

                                  fungus detection - Comment #2839432 - Image #0
                                  fungus detection - Comment #2839432 - Image #1
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                                    S
                                    Saurabh Tarafdar
                                    from Kolkata, West Bengal
                                    Aug 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: 743144

                                    Dear sir/ madam,

                                    I have purchased 02 nos. Cadbury dairy milk chocolate rs.40/- maha pack,
                                    Lot k70406, pkd 04/17 a8.
                                    And found that the chocolate is having fungus on its surface.
                                    Plz. Look into the matter and do needful soon as possible.

                                    Saurabh tarafdar
                                    Ram krishna samiti lane,
                                    Mukherjee para, ichapur nawabganj,
                                    North 24 parganas 743144 (W. B.)

                                    Mob - [protected], [protected]
                                    Sep 21, 2017
                                    Complaint marked as Resolved 
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 21, 2017
                                    Mondelez India Foods / Cadbury India Customer Care's response
                                    Dear Saurabh,

                                    Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. We are deputing our sales officer from East branch to call upon you to examine/collect the product. Meanwhile please write to us at [protected]@mdlzindia.com, providing us with the name and address of the retail outlet from where this was purchased. Assuring you of our best services at all times.

                                    Thank you,
                                    Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                                    Sep 08, 2017
                                    Updated by Saurabh Tarafdar
                                    Dear sir/madam.
                                    Very sorry to say but i never expect such a hopeless response from a multi national company like cadbury india.
                                    I have inform you both by email and telephonically that both the cadbury maha pack price 40 rupees each are found to be fungus infected.and in response you informed me that your representative will visit to check the item.but till today none of your representative came to my house yet.
                                    It looks like your company is behaving like a hawker who has no responsibility of his product after sell.

                                    Saurabh tarafdar Dear sir/madam.
                                    Very sorry to say but i never expect such a hopeless response from a multi national company like cadbury india.
                                    I have inform you both by email and telephonically that both the cadbury maha pack price 40 rupees each are found to be fungus infected.and in response you informed me that your representative will visit to check the item.but till today none of your representative came to my house yet.
                                    It looks like your company is behaving like a hawker who has no responsibility of his product after sell.

                                    Saurabh tarafdar
                                    White Hair like substance found stuck in oreo biscuit

                                    fungus on the surface of cadbury dairy milk chocolate - Comment #2839408 - Image #0
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                                      sneha911994
                                      from Mumbai, Maharashtra
                                      Aug 16, 2017
                                      Resolved
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                                      Address: Mumbai City, Maharashtra, 400099

                                      This is regarding faulty piece of cadbury bought today from general store (Area andheri east).
                                      Please note the condition of cadbury bought can bee seen in the picture attached.
                                      Foul smell & distorted item was found.

                                      Batch no/code no : d70623 b2
                                      Pkd date : 06/17

                                      We would request you to attend our issue & take necessary action & make sure this does not happens in near future or will be taken ahead to further level.

                                      Regards.
                                      Sep 16, 2017
                                      Complaint marked as Resolved 
                                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2017
                                      Mondelez India Foods / Cadbury India Customer Care's response
                                      Dear Sneha,

                                      Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

                                      Thank you,
                                      Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                                      Aug 26, 2017
                                      emmell's response
                                      reply fast
                                      Your agency is not delevry silk choclate item... last five month.

                                      date- last five mont
                                      clint name emm ell -32
                                      mob no- [protected]
                                      ph no[protected]
                                      plz provide the dilivery
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                                        Karan115
                                        from Faridkot, Punjab
                                        Aug 14, 2017
                                        Resolved
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                                        Resolved

                                        cadbury oreo silk chocolate

                                        Address: Sangrur, Punjab, 148023
                                        Website: mdlzindia.com

                                        Me and family is very fasinated of Cadbury chocolate from my childhood and my parents childhood we all love to eat Cadbury 🍫 but today when i buy Cadbury Oreo chocolate from popular confectionery, city-Malerkotla​(148023) district-sangrur, of Punjab of ₹75 the taste of chocolate was terrible it has a taste of oil and my stomach start paining and started vomiting. My believe on Cadbury has shaken and i want that Cadbury should take...
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