Mondelez India Foods / Cadbury India Complaints & Reviews

Dear sir, whenever we add bournvita to milk and shake it very well, some sand type particles always remains at the bottom of the mug. We notice it when we finish our milk. It is very warm full for our health. Therefore you are requested to do the needfull so that there should be no harm to our health. Please take necessary action as earliest as possible.

I have already complaint about it on 24 july 2017
No action has been taken still
A very bad type of smell is coming from this chocolate
I called to your customer care centre so many times
I am not satisfied from your service
Bar code no _[protected]
Bage code no_ i70207b2
Pkd on 02/17
I bought this from shiv store in sec 16, g block
I compliant on 24/07/17
My compliant no is _ s9128857
I know i am just wasting my time by complianing about it because u have not taken any action in 9 days then what will you do now...

I bought that chocolate from easy day (Ambhrahi, dwarka sec 19, delhi) on 25th july eve. But today when i opened the upper wrap, i found inner packing unsealed and chocolate is smelling like medicine. Also upper part of chocolate is looking like tasted.

Can someone help on this.

K70211
Pkd date: 02/17

Email me at: [protected]@yahoo.co.in

Dear cadbury,
i am akhil from kerala. Me and my family loved every chocolates from cadbury. But just now i baught a diary milk silk oreo from a retailer, seals where not opened. I opened it and shared it with my family. Every one spit it out. Then i tried, it was horrible. It taste like wax or something. So please ensure the quality of the product. I was planning to give the thing to the food and safety department. But not doing it now. So please ensure u are taking action to maintain the quality. Each and every penny  has value. Please give a quality product for the customers. I felt so bad thats the reason i am writing the mail this late night.

Code : i70218 a2
Packed : 02/17

Thanks
Akhil k sebastian
Ernakulam 
Kerala.

Sir, i have owned pharmacy in madurai named mary medicals. On november 2017 our sales officer madurai ask our current account for transfer display and reward amount from mondelez company. So i had opened a current account in axis bank., but that bank put lot of charges to my account. So i was gave a letter to bank for close my account, and also inform to mondelez sales team that close of axis account and give my syndicate bank account for further transaction. But he will not inform to our company to change this account details. So you please make changes for my bank account by your sales officer. Thank you.. (L. James) mobile no [protected], email id - [protected]@yahoo.co.in.

I took a cadbury silk bubble... After one day of purchase i opened it n
1: the choclate was half the peice
2:it tasted awful i only consumer a small peice
3:one of my friend vomited who took a big peice
N the whole pack smelled crap from inside... I was totally unsatisfied with your product... Try to resolve this as soon as possible '
[protected]@gmail.com
19/07/2017

Hello team,

Today (15july2017) i bought a cadbury dairy milk chocolate (Fruit and nuts), after opened i was fungus layer present on the chocolate, after see this i was very shocked.
Request you to please resolved this issue otherwise i will submit your complaints to government and take high actions against you.

I am enclosed some photos of this product.

Thanks

Product code...

Dear sir,
I purchased dairy milk oreo from a shop, vadilal scoop shop, karelibaug, in front of hyundai showroom, baroda, gujarat on date 11/7 17, it was smelling very bed and rotten. I returned it to shopkeeper and he offered to exchange it. But even after exchange things remained same. It's again foul smelling and don't seem to be edible.
Kindly do needful.
Thank you.
Dr jayesh rajpura
[protected]

Sir,
I purchased two cadbury bournville chocolates from big bazar, abids, hyderabad, telangana and i found they are not genuine as there were holes in the chochlets and hte texture and taste are different from genuine ones. I buy bournville chocolates very frequently. Also the code and date of manufacturing were erased just by finger rubbing. The bar code on my purchased bournville chocolates is same[protected]. I tried to call costomer care toll free number and they several times not listening ans disconnecting my call. I decided not to buy bournville chocolates ever in my life. I am not very pleased about that.

I have purchased box of dairy milk (700 g, 56 units*12.5 g each) from reliance mall-bhavnagar to gift a friend, when she opened, cover of two chocolates were unsealed.

Date of purchase-07.07.2017

As per enclosed pictures. Cover of two chocolates were unsealed. I have never expected cadbury to provide such products to customers. I hope you improve your quality checks and provide appropriate sealed products.

Request your action and compensate.

Sir i bought a silk oreo from my nearest shopkeeper at july 09, 2017 and give it to my student.
when he open the packaging of product it was smelling very badly. when I go back to shopkeeper at july 09, 2017 to change the product he refused to change the product. I asked the reason why you are not changing the product than he replied the product is completely in open condition and half of the quantity of product has been consumed and said The Cadbury India does not change the product when it has consumed condition.
Product code-I70317
Mfg -03/17
MRP-75

I've purchased a lickables yesterday hoping that i'll get a toy.
It's like I've wasted my 40bucks I just bought that to get that superhero toy (not a fan of Cadbury).
After watching a review on YouTube I came to know that there is a spoon also which is missing in my dairy milk lickables..
I'm going to purchase a new lickables today let's see Cadbury is just licking our money or they shall provide something worth spending for..

WORM IN MY CADBURY DAIRY MILK
Ate 2 of them without noticing and when i noticed the 3rd one i found a worm crawling out . I was a bit too late since i ate one end of it and the worm had eaten the side of the chocolate.
Disguested and disappointed.
So opened rest 6 of the cadbury to check. And unbelievably there was some FUNGUS like growth on one of them.

I want to create an awareness to all about this
HOPING FOR SOME ACTION.

I have all good quality videos and photos for eveidence. If you are interested in making this a news please contact me as i want everyone to be carefull

Vinay sherlekar

Mangalore

Hi
I purchased cadbury Oreo chocolate from the shop
Shop name : baba ashodharam confectionary
Location: alam bagh, lucknow
Date : 28 June 2017
When I opened the pack of chocolate it was not fresh foul smell came out and when I asked the shopkeeper to replace then he completely denied .
Seems he dint stored chocolate in proper cool place although instructions mentioned in pack of chocolate.

Request you to kindly favour for the same.

Cadbury is very famous brand but this kind of customer dissatisfaction doesnt work .

Kindly help for the same .

Hello,

My self (Srinivas kottur), we had bought cadbury diary milk silk oreo and silk bubbly on 19th june 2017 from m/s. Neeraj chemist, chedda road, dombivli east this morning.

Both were found to be stinking and as we opened the outer cover, its too oily as well.

Seems the standard of your products has gone down. We have the silk oreo with us.

Its also observed from our neighbours that a couple of days back they also faced the same problem when they bought silk bubbly from another shop of our area.

Regards,
Srinivas kottur
Email : kottur. [protected]@gmail.com

Cadbury India Customer Care,

I recently purchased a Cadbury Dairy Milk Silk Oreo from a nearby convenience store. I was shocked when I opened the outer package, the inner package was drenched in oil and emitted a foul smell when I removed the covers the chocolate stunk of stale oil.
I found similar complaints online, never expected Cadbury to provide such substandard products to customers. I hope you improve your quality checks.

I have enclosed a picture of the package that I bought, opened.

Date of Purchase : 25 Jun 2017

I brought 2 diary milk silk oreo on 17th june 2017. When i opened the wrapper, the white wrapper looked completely drenched in oil. The chocolate was melted inside and disfigured. The taste was horrible. Never expected something like this from a brand like cadburys. I filed a complaint by calling up the number on the wrapper. They took the details and i received a mail saying someone from their team would come and collect the samples. No...

I bought diary milk silk oreo from a local store on 19/06/2017. I opened this product today and to my horror the white paper was drenched in oil and the outside cover had drops of oil (Some sort of byproduct) from the inside. It had a disgusting smell to it too. I tried a piece of the chocolate to see if it was okay but it too had the same disgusting smell and didn't taste nice. I have been a fan of diary milk silk ever since it was introduced. But now i feel the quality has degraded and is not safe. I hope the company resolves this issue asap.

I bought a diary milk silk oreo flavor today and had the biggest disappointment of my life. I bought the chocolate to celebrate father’s day with my son. Unfortunately, as soon as i opened the cover, it started to stink. The whole chocolate was looking dipped in some bad smelling oil. The whole package smelled of leaked oil and was stinking. The outer packages seemed drenched in oil, and the whole chocolate smelled of stale oil. We checked if the chocolate is edible, but the package and chocolate smelled of oil. Had we eaten it, it may have led to food poisoning for sure. Being a premium priced chocolates, as a consumer in india, we expect better quality and food safety. I want to reach the respective highest authorities so that proper quality check is maintained for the product and consumer is not taken for a ride. We hope that others don’t come across this bad experience from cadburys, a brand that we all trust, at least used to trust!!

Please reply and address my issues immediately or else i will have to take up the matter with consumer forum and food safety and standards authority of india (Fssai). I hope that this issue doesn't turn out to be a next maggi scandal.

The details of the silk oreo mentioned above are as under:

Batch no: code # i70315c1

Pkd date -03/17

Bar code #[protected]

We have kept the bar of oreo silk in a poly packet for future evaluation by concerned authorities. The pictures of the stinking, leaking packet along with batch number, packed date and bar code is enclosed herewith for your kind perusal.

Kind regards,

Binode mohata

When i opened chocolates, there was fungus layer present on the chocolate. I have kept one spare chocolate packed as a proof. Unpacked chocolate proof is attached. Kindly see it. I want refund of my chocolates as soon as possible as they were unconsumable if i won't send us any feedback regarding our complaint i'll further complaint to consumer court