Mondelez India Foods / Cadbury India Complaints & Reviews

Bought a dairy milk silk candy bar from a store nearby. I was disgusted to find the entire bar of candy littered with white spots, removed as it is from packaging and has a unfamiliar and foul taste. The bar has lost its smooth texture and has white granules all over it even though only 6 months old! The packaging was in place with no tear or open end so there's not bacterial or fungal activity. Please look into the matter as this has previously also occurred with cadbury selling bad products to consumers.

The worst experience ever with any food product. I got this dairy milk crackle from a local shop. The product is within the expiry date. But has got terrible fungus on it n tastes bitter.
Such a renowned co. Serving such terrible food has put consumers to shame. There are so many complaints on same subject and yet new consumers are facing the same issue. I think your co. Is not taking this seriously. You might have to pay for this at a large scale i[censored] don't look into this matter.

Dear Sir;
I have recently purchased 02 Silk as per attached photograph.
Manufacturing date: 03/16.
Odd smell is coming from silk and look like old product with new packing.
Please do the needful and arrange to replace on top most priority.

It is very sad to say that distributors are cheating the retailers. Last month we had ordered for oreo biscuits. I had ordered 120 oreo biscuits and the distributor charged @ rs10 each. These is very much disappointing that distributors are fooling the retailers. I have attached photocopy of the invoice.
And many a times 2 to 3 dairymilk chocolates are missing even from the seal pack box.

Purchased a small cartoon of cadbury park of 42 pieces from bharati stores, baruipur, kolkata 700144 on 22/07/2016. Product batch no m60 109 9 pkd 09/01/16 b as written on cartoon. Product was not crisp, but as it was within in 9 months children and older while on tour consumed and got stomach trouble.
It is written best within 9 months from date of packaging. How a product get spoiled within in so short period from such a branded company. Some of the park is still with me. If wanted it can be produced for examination. Images of bill and cartoon is attached for your reference. Hope your consideration and necessary action.

I am prasanta kumar ghosh, ph [protected], mail id: [protected]@gmail. Com

I have purchased cadbury 5star today dated 29/07/16.
After opening the packet found maggot in cadbury 5star
I brought the pack opposite kamala city, kamala mills compound lower parel.
I through matter was very serious so i make complaint on this issue
I hope action we will take on this matter already photo was upload

Barcode[protected]
Code — m6027 s
Packet date-03/2016 b4

I purchased one cadbury dairy milk chocolate .it is contaminated ...

pls give me my 25 rupees

Sir, I Dr. leena had purchased cadbury dairy milk on 23rd from local shop in bangalore, it is totally spoilt and tasting rancid or spoiled taste. please replace this one.
I buy dairy milk chocolates and often eat them regularly. this is first time I am facing such problem with quality.I am enclosing photo of chocolate for your information.
for the first time i am facing such problem, please look into this to improve quality and to avoid further defaming of such quality product and also not to dissappoint your regular customers

Dear sir,

M/s vivek agency at alwar (Rajasthan) not giving us order & delivery service at our collage canteen.

So many times self had visited at agency & requested them to deliver our order at mitrc collage canteen. Whereas vivek agency is giving their service till chikani alwar.

We are your regular customer & we are giving you regular service.

We have so many canteens in delhi ncr. If you will not take action or resolve issues, then we will not continue with cadbury.

Kindly revert.
Thanking for your kind cooperation in this regards.

Regards
Tarachand khinchi
Htc catering services
Mitrc - alwar

+[protected]
+[protected]

The chocolate is within expiry date and still is slimy and sticky and foul smelling.
It is a dairymilk silk worth rs 65, pkd on 4/16 b1, code h60407, bar code number[protected]

Today when I was too hungry in my office I went to canteen to buy Dairy milk from the vending machine.
Out of all excitement when I opened the pack it had small white spots on it.
And upon googling we found out that its a kind of fungus which is seen on it.

I was so shocked to see it, as its always been my favorite since childhood and never expected this to see.

Dairy milk which I bought had code number D60309C2
and MFG date is 03/16.

This is well within the expiry date as, its good till 12 month from manufacturing.

Please look in to the matter so that others don't just eat it and fall sick out of it.
I shall send the packet to Mumbai office for further action.

Today, 18th july, i bought 5 10rs cadbury dairymilk from a shop near my office and in one choclate i found some filthy looking green fungus at the bottom of the choclate. The major part of it was stuck to the wrapper. I think cadbury should change their line to "15% extra fungus". Will upload the same on consumer court forum also that how how you guys are playing with people's hard earned money and life.

Hi sir
As per discussed cadbury nut raisin chocolate so many time use but this nearst shop maruti bekary i have purchase so open inside whitish and dry so please action

Thanks
Regards
Virupax. d
Co/ b c koppad, parvati parvati nilay beside chalvadi oni sai nagar main road unakal cross hubli 580021

Dear concern,

We have bought cadbury dairy milk chocolate yesterday from a nearest store in hyderabad and found some serious fungus inside the wrap for which the expiry date is 09/2016. i really got surprised with this and this is the second time in the recent past that i have observed this. what would have happened if i would have consumed this without seeing that and who will be responsible if something happens. so please take some serious action on this and impose ban on cadbury chocolate. i am sending the pictures of the same for identification purpose.

I had purchased a dairy milk silk choclate which had a mfg date of 12/15 and whose expiry date is in a year ie 12/16. I purchased this choclate yesterday at one of the shops in b. Narayanapura (Near mahadevapura, bangalore) for rs. 150 and when i opened it, it looked bad with white marks and the taste was horrible. I returned the choclate to the vendor today, but he refused to give me back my money saying that i should raise a complaint with you guys. Is this the quality of stuff you provide? This is my second or third experience now, but this was my worst experienceshad already received a call from them saying they will do the needful 2 days ago.. But after that no responses.
Kindly do the needful to return my money back.

Chocolates inside pack is spoiled, woth white coating on top each cubes, and its like small sponge dots in them.
My daughters have consumed those and now they are facing health issues.
I have ordered that pack from bigbasket, barcode[protected],
Packing code: t60423 a
Date: 4/16

Bigbasket complaint no. Is [protected] dated 11/07/2016

Its of bad quality, for 135/- chocolate i am bearing so much cost in there health recovery. I even dont where will lead too.

Please respond immediately

Dear sir
Hi m bharat bhatia owner of satguru gen store rukmani socity ot section ulhasnagar 421004 shop code is u4skgs sir this is complain about non cooperation o[censored]r company staff sir my sale is 2k to 3k per week i got small fridge i requested ur staff to give me biger one as there is no space in it for bigger choclates there is havey demand in my area for biger choclates i reqested salesman for bigger fridge no response above that mr suresh i requested him also but no response he always says manish sir k hath me hai ithen above that i called mr manish also but he said u will get the cooler sure very next day after that he stoped responsing not ateending the call i also msged him on whats app but there also no response sir give me the way what shd i do or i have to stop selling qadbury products

I purchased a gems ball today..9th july..from a reputed confectioner. As my little one opened d gems ball..there was a whiff of plastic like smell. .He popped 1 piece..into his mouth..and immediately spit it..complaining of plastic smell and bad taste..I tried tasting 1 gems piece..and it was awful. .and smelt of burning plastic.
Its a SHAME...how a company like Cadburys..can cheat on kids n ppl in general by producing CHEAP AND ADULTERATED food items.
I'm writing d complaint here..and will NOT STOP just at this!
The Gems ball that I bought had pkng date 04/16 and code G60429A
Chhavi Bahuguna
Dehradun
[protected]@gmail.com

This is to bring to your kind notice that I purchased two Cadbury Gems Surprise Angry Birds for my kids on[protected] from M/S Shopping Basket, Shop No: 18-20, J M Orchid, Sector - 76, Noida vide their invoice no. [protected] dated:[protected].

When my kids opened the Gems Surprise and ate it, it was tasting of Paper and smelling of plastic. We immediately approached your dealer from whom we had purchased the Gems. To our disbelief the dealer bluntly refused to change the Gems and asked us to approach the company directly for any replacement issues.

This was not the first time we were having any Cadbury product. If this is the kind of behavior of your dealer in regards to replacement on any genuine complaint then we must rethink before buying any Cadbury product in future.

You are requested to please look into the matter and see if any replacement can be done or not and direct the dealer as to how to deal with customers in regards to replacement complaints in future. As far as we are concerned it's a matter of mere Rs. 80/- but I firmly believe for you it's a matter of GOODWILL.

Please decide and let me know by return mail or i can be reached at the number given below.

Thanks & Regards,

Suresh Bhagat
Mob: [protected]

Dear sir/ma'am,

I bought a cadbury gems (4.45 gm) on yesterday (30th jun-16). generally 5 candies are having in this
Product but i have got only three candies remaining two candies are missing. so my daughter were refused to
Take her favourite chocolate candy. i have kept this item safely in my custody. if you want to check
You can do this.

I really worry disappointed from this incident because "cadbury" have a brand name and such type of
Packaging issues are lost gained trust on cadbury products.

I am requesting you to take a necessary action against this because this product mainly using children’s only.


Regards
Rajesh singh
Cont : [protected]

Plot no. a-35
Sundar vihar, swej farm
Nandpuri, sodala,
Jaipur rajasthan
302019