Mondelez India Foods / Cadbury India — fungus found in cadbury celebrations pack

I bought a cadbury celebrations pack on 14/8/19. The expiry date of the pack was on 12/19. When i opened the pack the cadbury dairy milk had fungus on it. The gems were having a really bad taste and the 5 star had a white layer and also it's taste was different. My 100 rupees were used on this pack and now it is all wasted. We are now so much shocked that i don't think anyone of my family would ever buy a cadbury pack.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Poonam ..
Please resolve my complain ast the earliest. Please try to refund my money
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I bought a Dairy milk chocolate...And when i open it, I got a worst quality of a chocolate...

The product had white colour enhanced dots on it . Although the manufactoring date is April 2019. And the chocolate has become dryier and the taste is also changed

Hi,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
I have already given so many complaints ...no one was reponded...why r u such careless...iam tired of our country’s negligence complaint taker like you.

Afrid113's reply, Aug 22, 2019
Why are you not even responding for my emails

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