Mondelez India Foods / Cadbury India — fungus found in cadbury celebrations pack

I bought a cadbury celebrations pack on 14/8/19. The expiry date of the pack was on 12/19. When i opened the pack the cadbury dairy milk had fungus on it. The gems were having a really bad taste and the 5 star had a white layer and also it's taste was different. My 100 rupees were used on this pack and now it is all wasted. We are now so much shocked that i don't think anyone of my family would ever buy a cadbury pack.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Poonam ..
Please resolve my complain ast the earliest. Please try to refund my money
Complaint comments 

Comments

I bought a Dairy milk chocolate...And when i open it, I got a worst quality of a chocolate...

The product had white colour enhanced dots on it . Although the manufactoring date is April 2019. And the chocolate has become dryier and the taste is also changed

Hi,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
I have already given so many complaints ...no one was reponded...why r u such careless...iam tired of our country’s negligence complaint taker like you.

Afrid113's reply, Aug 22, 2019
Why are you not even responding for my emails

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1683
    Pending
    188
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information