MoneyTap Complaints & Reviews

Extra Emi's added to my money tap loan I need clarification on this I tried to give complaint to RBI but RBI told to give complaint to RBL and if my problem is not resolved they said they will take compliant, I tried to reach your customer support but no ivr is connected respond to me immediately [protected]...

Hi Team
Just note I did not received new upgraded card since log time wit my new updated address. Now my old card showing null information in RBL app and I can not do any transactions and repayment on old card. Kindly send new upgrade card to my new updated address. Multiple times I sent email to RBL team and even I call them to resolve this issue but no luck so far.

Also note now I am unable to get into money tap application,...

I have been asking these ### to block my number into their database a d stop all promotional sms but they are not even replying me and still i am getting sms

Roshan Kumar
[protected]...

I have written to support several times to close my application and delete my KYC documents, but every day morning I receive a message that my loan is pre approved and pending for appointment schedule. Please don't play with my KYC data, close my application and delete my documents. If I need loan in future, then I will apply freshly...

Dear Team,
ACH mandate is register in our hdfc bank kindly cancel the ACH auto debit .
I am didn't get the loan amount....

Hi
Hope you are doing great. This is saivikas I took the loan on 2019 and i at to complete the loan and loan re strecture was took place till 2024 i'm going to loose another 2 lakhs then kindly send me the necessary things asap or i will file a case regarding that...

I have paid the foreclosure amount to close the loan but the same is not reflecting in the application and amount wil be deducted from next emi
kindly respond to this as soon as possible...

The only way tp reach money tap customer care though a email id. They do not respond to emails regarding pre-closure of EMI's....

Hello Team,

My name is Kiran Vasant More ( Reg Mob- [protected]) having 15 loan accounts. As per the discussion and approval with legal and management team. I have made the final settlement of all my 14 accounts with final amount of 101318 ₹.

I am requesting you to send me the NOC for below closed loan accounts, it's urgent.

Account Details:
DMI[protected]/ DMI[protected]/ DMI[protected]/br...

Hi, My name is Prem Kumar. 13 months ago I applied for personal loan through MoneyTap app. I have paid 13 months EMIs but 3 months back that start taking extra charged on the name of GST even in the coming month they are going to charge Rs.8500 approx. My actual EMI is Rs.6739 but from last 3 month they are asking to pay Rs.7005. I am not able to understand how a company can charge more than EMI amount. I am already paying another bank EMIs....

Sir,
Paid by loan closure amount before two months, till now their is no response regarding confirmation of loan closure, .

Mailed several time to their support team, , no response

Check my transaction dated,
[protected] paid 32720 for closing the loan.

5-4-2021 deducted emi for closed loan...

Sir/Madam,

I would like to inform you that, I am a customer of MoneyTap. I have sent them a request to activate my money transfer system on April 15th, 2021. But almost 1month over they haven't take any action on this. I have intimated several times. Sending few screenshots of my mail follow-up. Ticket ID: 1313556

However, requesting you kindly take necessary step so that my issue will be resolved soon.
br...

I opened a chill-pay postpaid account in april'21 month. I used it and the bill was 710. Today I transferred 450 amounts though amazon pay UPI by copying the chill pay UPI ID & amount was a successful debit from my DBS bank account account but I check my chill pay limit there is same limit no increase my limit after payment. I request you to please check where credit my amount of Rs.450/-. Please refund it.

Paid To -[protected].[protected]@idfcbank.combr...

Hi I hve done all my payment with extra charges and everything it's been 6 months my payment is done than too I m getting so mnay calls n msg from your side tht this payment is not done after that I emailed on [protected]@moneytape after that I raised the complainant on your complaint num +[protected] they asked me to download app quick support after that they are asking me my credit card photo so I refused so he asked me to share any card pic...

Every Month my EMI got debited on 5th of month and still not reflecting on application even after 25 days. Everytime Money tap asked for bank statements and this time my credit score decreased 30 points for late payment to moneytap. Where I have email communication from money tap that they got my payment on time every month and it was a fault from there end during reconciliation.

At d end of the day i am suffering due to credit...

Hi,
An amount of Rs.2146/- got debited from my account today without reason. since my EMI amount is RS.1364/-, and my due date is 05th of Every month. Then how it is got debited???

This MONEY TAP is very very very Worst Financial institution i have seen. not even getting approval from concern person, they Re-structured my loan and amount got debited from my account apart from EMI due date

Friends Please...

I purchase books from amazon order id[protected] on 18april 2021 but some issues for product so Amazon my amount refund me rupees 484.5rs but my bank account is not credited in this amount and Amazon successful refunded this amount and Amazon provided me Refund reference number[protected] There won't be so many days but I have no received the amount so please help me... I attached the order details and Amazon mail...

Hi team,
I have cleared my loan aditya birla lender and I had taken it through money tap .
After completion of my loan also it is showing 90 days over due in credit report.
When I reached out aditya birla, they say we have sent no due certificate to me and it is upto money tap to update the same in credit bureau.

Please reach out to me on [protected], I am not getting loan due to credit report issues because...

I have been writing mails to money tap (mail id: [protected]@moneytap.com) to close all accounts linked to my mobile number +91-[protected] as I have paid all the dues, It only generates an auto reply that support is on the my issue way and will be resolved in 48hrs.
Inspite of multiple mails, my accounts are not being closed and "No due certificate" is not being provided....

Team,
As i have paid my foreclosure amount as per your mail on time (23rd march 2021).

Kindly check the screenshot for your reference

For paid loan amount you have debited one more due on 5th April, ,...