MoneyTap Complaints & Reviews

I've already closed my loan and requested them to give me NOC as a proof, It's been more than 10 days i don't see any response. Each time i have to raise a complaint and they take more than 5 days to respond. Now they are asking me to pay upcoming EMI which is not fair...

I have taken Loan from Money Tap App and after paying 3 EMI's i wanted to close my 3 Loan accounts with Money Tap. So i have requested them by email on 15th Mar 2022 and also from Twitter. As these are only communication channel they have provided to customer.
Till now they have provided only correct payment link for only 1 loan account and i have made payment for the same on 25th Mar 2022.

But for remaining 2 Loan...

Hi all,

I requested this people to foreclose my loan and after couple of follow up they send me request to pay the full amount. As, I was already eligible to repay. Based on agreement i payed full and closed my loan amount. I requested them to give me NOC but still they haven't send me and now they are sending me to pay my upcoming EMI. I don't understand after foreclosure why should i pay EMI. These people are frauds i want...

I want to foreclose my loan. I am following up for more than 2 weeks but no response from them. There is no helpline no. I have dropped mail but i am receiving only automated messages.

Kindly help to foreclose my loan....

Hi all,

I requested them to close my loan account as i had necessary funds to close. Based on that they send me the payment link and i made full payment and requested them for NOC doc of proof of my loan closing, Its been more than 2 days they are not able to send me. Worst customer experience....

I am yogender singh, registered email with moneytap is [protected]@gmail.com... i have raised 9 tickets but no customer support yet recived of any single query.. due to salary delay i was unable to pay my emi on due date but after 2 days i paid all emi..but now its showing me 20rs due amount.. i have paid more than 1000 for this amount but its not stopping to show again.. why?? Cant u tell me exact amount of due emi ? Why 20 only? How i...

Dear team

This is harish i use 80 rupees in Freo app . try to pay outsating ammount every time payment declined with every method wallet net banking and debit card

I write mail [protected]@freoapp.com so many times not gettin any reply from your side please resolve the matter and wave off all money becoze i try so many times every time payment got failed.

Please call me urgent or resolve my problem...

Hi.. I have taken a loan from MoneyTap app, for two years. Currently, one year have been passed. Now I need to Foreclose my loan. But. There is no response from them yet. Because of their irresponsible behaviour, it seems I may need to pay interest to them for next one more year. Interest for one year itself coming around 28K extra. It is such a cheap tactic of cheating. Indian govt should never allow this kind of company. I'm wondering how...

Hello,

This lending company has a bad customer support. In the month of Nov I took 80K loan and paying my EMI as per schedule now i want to close my loan and I contact this people regarding the same by creating ticket and sending an email and this people never bothered to response.

Rakesh...

My name is Kavya, my EMI 2025 got deducted two times and I sent a mail with bank statement to [protected]@moneytap.com but no reply, please refund my amount soon....

I would like to inform you that.Which is linked to my account no.[protected].on I have to pay EMI amount Rs.15580 every month time.Every month available sufficient balance in my account.But bank/Moneytap has been deducted ECS/Extra amount charge in my account Rs.18000.I also talking with Moneytap executive but He/She didn't give the positive response. Moneytap take the extra ECS/Extra charge my respective respective bank.Bank has been...

I have an account in your database with the name Pawan Singh and the email address that is linked to the account is [protected]@gmail.com with mobile number +91-[protected].

Meanwhile, for personal reasons, I have decided not to use the account again, therefore I request that you kindly delete/close my account from your database and also wipe all my personal data, notifications if any.

I have cleared all...

Dear Sir,

this is lakshmi narayanan sivakumar, i'm one of your customer using moneytap instant loan services.

my emi date always falls on 5th of every month, where I kept sufficient amount of money (inr 8754/-)

emi 1 - inr 2364/-
emi 2 - inr 4605/-
emi 3 - inr 1785/-

you deducted the amount only for two of the above emis (inr 1785/- + inr 4565/-), i have enclosed...

Hi MoneyTap after replacing MoneyTap CC I am unable to transfer fund from MoneyTap app to my saving account, application shows my credit limit available but when I click get money app pop up says your Credit card is blocked permanently… but I am able to use online and swiping machine request to help on reset my MoneyTap Credit line.

Regards
Shridhar RB
[protected]...

I have raised a complain to foreclose my loan on 14 Feb 2022 but till now I haven't received any reply.

They have a policy that i can foreclose my loan before 25 of the month if I completed my 3 Emi and already it is completed.. Raised request through mail and even they portail but still nt got any resolution.

No customer care no, no online option to pay the fc amount...

My name is Surekha, few months back I took loan from moneytap. For foreclosure of loan I’m continuously sending mail to their mailid - [protected]@moneytap.com( this is only id of customer care where we can contact them), but I’m not getting single reply from them.

And as per their terms and condition loan closure is process only between 10th to 25th of every month.

But they will reply the mail only how we have...

I have created account and have'nt used it. I no longer needed their services.
I requested to delete my profile from their database.
I have sent many mails but till now my account is active when i log in with my registered mobile number.
[protected] is the number, no proper responce untill now from the customer care team.

kindly look into this....

I have closed my account in the year 2021. Suddenly there is a charge this month asking me to pay else they will charge me for bounce charges. I never took any other amount post that. Why the charges????...

MoneyTap is not providing information how to foreclose, even I tried to reach them in multiple ways in multiple times, there is no response from MoneyTap. Even I have dropped an email on [protected]@moneytap.com to reach them, but no response....

Hi Team,

Not able to forclosure my loan i have email them more than 10times they message back telling will respond in 48 hours.but never come back.Can you please help in forclosure of loan...