MoneyTap Complaints & Reviews

I have paid loan foreclosure on 19th October 2021. I wrote a mail for loan closure confirmation document / Noc on 21st October 2021. Since then i have sent 5 reminders but still have not received....

I am writing to express my dissatisfaction with the services . Despite of sending emails multiple times neither received any......

I am writing to express my dissatisfaction with the services . Despite of sending emails multiple times neither received any resolution or acknowledgment for last email

It's been a month and the issues aren’t resolved regarding money transfer. I've tried both alternative of diminutive and Big amount transfer however still stuck on the page initiating fund transfer.

I'm look forward to hearing from you as soon...

Dear sir,

I have applied for pre sanction personal loan of Rs 40000/- and after successfully making all process, uploading documents, giving telephonic verification and giving E mandate for automatic EMI cutting i still haven't received any of my loan amount .

Also it still showing that it's in processing since last 5 days and no calls or massage from your side.
I haven't found any customer care number...

No i am not being charged on the APP, also last assuarance mail received from moneytap of the amount will not autodeduct from next month, however the account is not being seen as closed on the app yet, and no reply since then

it's been a month now, and I have not received the loan foreclosed certificate, even I have started getting recovery calls and messages from Moneytap recovery vendor 'CreditMate' that my amount is pending,...

No response from any o[censored]r team or company...

I have taken a loan from moneytap and i fully paid the amount but after that they are debiting some amount from my account, i think this a fradulent activity, so kindly help me to get my money back and and my loan account closure confirmation

thank you...

We have been trying to get the foreclosure details but except saying that you can close after 10th of every month, there is no response on the details required for foreclosure. There is no customer care number too. We need to keep writing to [protected]@moneytap.com...

When I want to borrow money from my money tap account ...I cannot able to receive and app show low credit limit and error again and again while I have more money in my money tap wallet...

MoneyTap is the most disgusting app and service I have ever used. I believe they are in a lot of financial trouble right now and they are not able to transfer the loan money. I applied for loan of Rs. 3000 on Saturday when I urgently needed the money and they falsely sent an email saying that the money is transferred. When I checked my bank account the money was not there. I can share a complete detailed proof for anyone who wants to know...

Dear team kindly check the attachment as nach registration and loan procedure is done and til now I ddnt get any updates on the same
Mob num [protected]
Mail id swathi.[protected]@gmail.com...

Mr gautam kumar is rong person money fund transfer
please chek the mobile number.
please provide mr gautam kumar mobile num and upi num is [protected]@ybl...

Please contact me .today...

My loan was paid up on 25th June 2021.
I wrote a mail and requested for Loan Closure Confirmation Document or NOC from the company on 23 July 2021. Since then I have sent 5 reminders and each time an ETA is provided for the letter but still haven't received one in email or hard copy.
False promises are made each time.
Last notification was received from them on 30th Aug 2021 that I should expect letter within 48 working...

My EMIs were auto deducted from bank account on time each month. But Moneytap has reported late payment to CIBIL each month causing my CIBIL score to drop drastically having an adverse effect on my credit health and rejection of other loans due to False reporting.
My Reference ID is - ICTM[protected]...

While checking my credit report it's showing 32141 amount due but I am paying my loan on time....

I am mailing them since last 15days, i am not getting a single reply from them.
I am not able to transfer amount from money tap into my bank account as it shows me an error ' incorrect beneficiary details'. And they are least bother to resolve this issue.

Please help me getting resolve this issue also, my total credit credit limit is 215000 but available limit it always shows 51000.

Please refer attachment...

I have an ongoing EMI with this company. moneytap is just a lending partner and the EMI/loan account is with DMI finance.

They both have a faulty system and application. My due was auto debited through ECS for the month of July and this was not updated in their system.
My savings account holding bank has provided the confirmation of payment sent to them.

Even after providing so many details and proofs...

Every Month my account gets auto-debited with the EMI amount on 5th of the month. It gets updated in the App in 2-3 days.

I have all the payment screenshots and the App update Screenshots of Moneytap.

But from Jan 2021 they have been giving the wrong updates to the CIBIL and other financial Institutions due to which My CIBIL score has come down by more than 100 points.

I have raised a mail in April...

I am applay to lone and approved but till date not lone amount received in bank

Any problem?

Please infirom to me we have corrected...