Jan 13, 2022
Updated by Yogesh Sharma Mudgal Dear sir
My name is yogesh Kumar Sharma and my money tap account or mobile number is [protected].
i want to close my credit line, regarding this I mailed to money tap so many times but my credit line is not closed. this is the very poor response from the money tap . i am attaching some screenshots of previous mail. if my credit line will not close within three days I will go to consumer court definitely. Chats are given below
Piyush Khariwal via freshdesk.com
Dec 31, 2021, 4:14 PM (13 days ago)
to me
Hi,
We sincerely apologize for the delay in response.
This delay must have really not happened. We have raised the request to the concerned team on a priority basis to get your Credit Line Cancelled.
Request you to give us 3-4 working days of time to get your account canceled.
- Piyush Jain
On Fri, 31 Dec at 4:13 PM, yogesh sharma <[protected]@gmail.com> wrote:
Still Credit line not closed.
Please close as soon as possible. And issue no objection certificate.
On Tue, Dec 21, 2021, 16:02 Piyush Khariwal <[protected]@moneytap.com> wrote:
Hi,
We apologize for the delay in response.
With reference to your mail, for the request of the Cancellation of Credit Line Account.
We have already raised the request to the concerned team for the cancellation of the Credit Line Account. Due to discrepancies, there is being delayed.
Please give us 4-5 working days of time to get the Credit Line Account to get canceled.
- Piyush Jain
On Tue, 21 Dec at 9:41 AM, yogesh sharma <[protected]@gmail.com> wrote:
Reminder -5
Please close the credit line
On Sun, Dec 19, 2021, 13:31 yogesh sharma <[protected]@gmail.com> wrote:
reminder-4
On Fri, Dec 17, 2021 at 2:50 PM yogesh sharma <[protected]@gmail.com> wrote:
Reminder-3
On Wed, Dec 15, 2021, 10:58 yogesh sharma <[protected]@gmail.com> wrote:
reminder-2
Piyush ji please look in to matter
On Tue, Dec 14, 2021 at 11:08 AM yogesh sharma <[protected]@gmail.com> wrote:
Reminder -1
Please close the credit line
On Wed, Dec 8, 2021, 10:02 Piyush Khariwal <[protected]@moneytap.com> wrote:
Hi,
With reference to your mail, we have taken your request for the Closure of your Credit Line Account. Please give us 7-10 working days to get your Credit Line Account Closed.
Feel free to reach us anytime, happy to assist you.
- Piyush Jain
On Tue, 7 Dec at 5:29 PM, yogesh sharma <[protected]@gmail.com> wrote:
Need NOC
On Tue, Dec 7, 2021, 17:28 yogesh sharma <[protected]@gmail.com> wrote:
Issue not resolved
On Tue, Dec 7, 2021, 13:51 MoneyTap Support <[protected]@moneytap.com> wrote:
Thanks for reaching out,
Our customer service associate has indicated that your particular query has been resolved.
If your ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
yogesh sharma <[protected]@gmail.com>
Sat, Dec 4, 2021, 12:48 PM
to [protected]@moneytap.com
Dear sir
My name is Yogesh Kumar Sharma and my pan card number is FWWPS0368N . I want to close my money tap account and want no dues from you.
Please do the needful as soon as possible.
Thanks
Regards
Yogesh Kumar Sharma
[protected]
Gayathri M [protected]@moneytap.com via freshdesk.com
Sat, Dec 4, 2021, 3:24 PM
to me
Hi,
Thanks for reaching out.
We are sorry to hear this.
Before we process your request, please let us know why would you wish to cancel/withdraw the credit line.
In case you are facing any issues or concerns, we will do our best to help you out.
- Gayathri
1465756:374652
yogesh sharma <[protected]@gmail.com>
Sat, Dec 4, 2021, 3:26 PM
to Gayathri
I need NOC for other laon so I want only close please help
yogesh sharma <[protected]@gmail.com>
Sat, Dec 4, 2021, 4:55 PM
to Gayathri
Hello Gayathri ma'am
Please close my credit line account and issue no objection certificate . Please help me I urgently needed.
yogesh sharma <[protected]@gmail.com>
Sat, Dec 4, 2021, 8:49 PM
to Gayathri
Reminder -1
yogesh sharma <[protected]@gmail.com>
Sun, Dec 5, 2021, 10:52 AM
to Gayathri
Reminder -2
--
Thanks
Regards
Yogesh Kumar Sharma
Project Manager
M/s Bhivaram Pannalal Kumawat
Mob :- [protected]
yogesh sharma <[protected]@gmail.com>
Mon, Dec 6, 2021, 9:42 AM
to Gayathri
Reminder-3
Please issue the NOC and Close the Credit line
yogesh sharma <[protected]@gmail.com>
Mon, Dec 6, 2021, 1:30 PM
to Gayathri
Reminder-4
Please issue the NOC and Close the Credit line
yogesh sharma <[protected]@gmail.com>
Mon, Dec 6, 2021, 2:35 PM
to Gayathri
Reminder-5
Please issue the NOC and Close the Credit line
