Motorola Mobility Complaints & Reviews

Compain no.[protected]
Moto droid turbo

I would like to know if the company cares about your customers at all or no.

Since the day the phone has been submitted to the service centre, there is no response from the company's end regarding anything. They are least interested to inform the customer about anything. From the day the phone submitted, i have mailed regarding the problem, chat live with the...

I am just adding the mails I had written to them and a feedback I had received. I am yet to receive my mobile, (When I enquired today, it was told 2 more weeks)

"Hi,

Hope you are doing great. I was very proud when I was able to order the phone on 29th July 2015 because of my past experience with Moto ( My father still have a Moto E and my brother still have an Moto G2). Now I completely regret buying Moto G3...

Brought moto e on oct 2014. cell started switching off when power key was pressed, gave it to motorola service center and got it repaired, as they said there was some issue with part. Again the issue occured and got it repaired from moto care. And again the problem occurs. Two times same issue, dont know if motorola parts and of low standard or the technicians are dumb to understand the exact problem. Never again motorola...

It hasn't even been a month since i bought a motog3 from flipkart and it presenting battery life issues.
I hardly use the phone for anything but a few calls and a few hours of music per day and still its battery drains away quickly contradictory to the claimed features of the product.
Kindly please arrange a replacement with a genuine piece.
Awaiting your response.
Thank you....

I have submitted my mobile to B2X a moto customer service care on 16-03-16. When ever a call and ask about my mobile status they use to say that the parts of my phone are not available and they extend time. I called in motorola even but no response. Every time they give me a date but at that day they say that we have shipment problem etc. Now they are saying it will take another 15 days now. I am just fed up now and loose all my trust on...

Job sheet no. Amsblk001688

I have purchased a motorola mobile phone from amazon and it is hardly 1 month old and speaker is giving trouble now. The volume is coming very low. I went to motorola authorised service center in koramangala (B2x) and submitted my mobile to them for replacement of speaker.

It is more than 10 days now and they do not have any update as by when the handset will be repaired and handed...

I have bought motorola phone 2nd generation product 14 months back and now as per motorola service center its mother board is faulty. For mother board they are charging 10k.

Pls let me know this product faulty just after warranty expired. Either they gave old product or faulty, when i bought this.

Pls get the phone exchanged with new one...

I was using MOTOROLA moto xplay 16gb black mobile .I got OS update information and i did it .After update phone was working fine but suddenly i found speaker was not working properly.I could not able to called and also ringing problem.And phone bettary drain very quickly.
so i gave it to service center which is located in Patna(Bihar, BEM TRADING) on 8/3/2016. They told me that the phone has hardware issue we repair it within a week...

Customer Reference number:[protected]Delhi, India)

This mail is regarding my frustration and my worst experience with Motorola company. Before this incident, I was a follower and loyal customer of Motorola but this incident has reciprocated my perception about the company.

I went to Authorized motorola service center (Amblex Services, Shakarpur Delhi ) to replace gorilla glass of my Moto X play and they...

No response from motorala, i got my phone repaired at dist centre jankpuri service center after paying 1600/- for repairing of my new phone and recd my phone with lots of problem like front camera, power keys problem so i can not be able to unlock my phone, receiver net damaged. the next day (on 10th march )i recd the phone i go to the noida service center, they said there is lots of prob in my phone, that phone which i used only for one...

This complaint is referring to my handset Motorola 3rd generation. It accidently got damaged and Motorola still not giving any satisfactory answer about it. I have been roaming through different registered service centers, but still not having any satisfactory answer. I don't expect such bad and poor response from motorola and regret my decision to go with this brand....

Sir,
This is draw your kind attention towards the topic that, i was facing some problem in the display in my handset moto g-2(Imei no-[protected]/[protected]) and for the same i forwarded my handset to amblax services(Add: r-51, f/fl, main vikas marg, shakarpur, delhi-92) on 19/02/2016.
The concerned service center returned my handset on 08/03/2016 and as per officials they told me that now the handset is in perfect...

I bought Moto X Play on 23 Dec 2015, On 6 Feb 2016 I submitted my phone to motorola customer care service as display of my phone got malfunctioned. After 15-20 days when I asked for status, it was told to me that request of Display is pending as this part is not available and also my complaint got escalated to higher team.
On 29 Feb 2016, executive mailed me that I will get closure date in next 2-3 weeks and finally escalation team...

I have bought nexus 6. Within 9 months, there was a charging issue in it. I went to s.G.Infotech one in borivali(W) on 7th january 2016. They told me that your device will go in company and company will fully repair it. But i visited the service centre on 16th january and i was shocked to find that between 7th january to 15th january i didn’t receive any message or call from the service centre regarding my device. I had to wait for 1 hour....

I purchased a mobile handset on[protected] and after 1 month mobile got automatically switched off, however customer care (B2x) has confirmed that motherboard is complained.After servicing mobile has started giving another trouble, echo received to another person and the service center repaired and charged me rs.480 but the issue is still not resolved.

Mobile purchase :[protected]

Motherboard changed :[protected]br...

Dear. sir.
i moto g2. mobile perches on 14/12/215 afterone month 15/1/2016 mobile phone is dead i submit phone in service center on 16/1/2016 but after 2 month not repair. my phone. service center person say not availeble spare motherboard . this resene phone repair delay.
moto excutive madhu is delay date by date first repairdate 29/1/2016 but not repair phone . aftet call repair date 18/2/16 but not repair.afterdate 28/3/16...

I bought a Moto X Style from Flipkart. It worked well for 2 months. After that it started showing problems. It automatically restarts and most of the time it wont go past the logo screen when booted. I gave it to a Motorola Authorized Service Centre named Ridham Mobiles at Kozhikode, Kerala. I called them in a week and they told me that the mother board needs to be replaced and they will contact me once it is done. After 10 days with no call...

Dear Sir,
My complain Against Motorola Service In Ranchi.
Following Reason..Given...

I purchased my Mobile (MOTO G 3rd gen) Price 12999/- on flipkart August 2015.

Due to some technical problem i submitted my mobile on 11/1/16 to IT
Services (Motorola service center) in Ranchi Ph No[protected].
Work Order No- RI/MO/A 8431.(Ranchi)

I also called on motorola customer...

I have purchased a Motorola mobile through flipkart online on 20.10.2015. The mobile developed some problems from November third week. I took it to Chennai Ariel Electronics Pvt. Ltd., who is the authorised service centre for Mororola. It took almost 40 days for them to rectify and give me the set on Jan 20, 2016. As again my mobile developed some problems from second week of February. It was handed over to Trident Technologies another authorised...

My Moto X Play Headset got repaired. I Went to Motorola Service Center in Ramaswamy Street, T. Nagar, Chennai - 600017. But Mr. Gavas (Service Person) refused to replace my headset which is under warranty & as it was looking old (Black yellow). Also he very rude when replying back to me & he was shouting in front of all the customers. He told "if you dare then complaint about me anywhere". He gave the name & number too as he thinks that nobody...