Motorola Mobility Complaints & Reviews

I want to lodge a complaint against the Motorola Company as i am really disappointed with the service they are providing. I had bought the Moto G3 Mobile phone last year in August and ever since the phone was delivered, it has been showing one problem after another. The company refused to replace the phone even though it was under warranty and said that they will get it repaired and send it back to me. Since november last year the phone has...

Dear SIr/Mam,

I had purchased the mobile phone of Moto-E 2nd Generation through Flipkart at 09.09.2015. But the problem come in mobile at 15.01.2016.The mobile phone is not starting and give the mobile to Moto Service Center, Ludhiana for repairing at 23.01.2016. 1.5 month has passed and nobody response it for solving the complaint. If company cannot repair it, then company should provide the new mobile against old one. The...

Hi,

I had brought Moto G 3rd Generation and had given for repair just after 3 months o[censored]se on 16th Dec 2015. Today is 01.03.2016 and still the parts have not arrived and the phone is not repaired or replaced. They first send the defective product and then they dont give service within waranty . I would like to sue the company for the damages.

The WO Number is SCR/MG/15/00072
WO date 16th Dec 2015...

NEVER BUY MOTORLA my moto x play is given in the service center for last 2.5 months but till now I have never got my phone. Pathetic services provided by Motorola customer care. Today got a call from the company saying that phone is repaired but it has not been repaired till now. Motherboard issue is not been solved.

Regards,
Hardik
[protected]...

Its surprising that a Company like Motorola do not have spares available. I have submitted my Motorola Phone for Repairs on February 5th, 2016 at Thane service center and after so many follow up, got a call from Motorola service department, Ms. Madhu stating that I will get my hand set repaired not before 20th of March. And when I stated that I will raise this concern with different Social media's, it seems they do not have any issues.br...

I have purchased a Moto X play 32 gb on the last week of September 2015 from Flipkart, ever since then the phone had heating issues & it gets heated up like iron bar.I have asked Flipkart to refund or replace it but it didn't approve of it after doing some assessment through smartcheck apps.I tried to call them even after that but they kept saying that they have got some technical issues & in that way I was deprived of 30 days return option.After...

Customer By Web Form (Avik Bhattacharjee) 18/02/2016 04.45 PM
Dear Sirs, I Shri Avik Bhattacharjee, of Kolkata-7000122 purchased one Moto E Mobile bearing Sl. No.[protected] on 21.08.2015. through flipkart . The said Mobile became out of order on 2nd Nov. 2015 and had to be repaired.
Again, on 15th February 2016, Sim slots of the same became defunctioning . On visit to your service centre B2X, Sreebhumi, Kolkata-19, opined...

I have given my mobile for repair to Motorola service center on 30th Jan 2016 an they promised me to deliver my mobile within 10-15 working days. Whenever i am trying to reach their customer care, they are not giving me any information regarding my mobile. Please do act accordingly.
My complaint number is :[protected]...

Device: moto x style xt1572 16gb black
imei no. : [protected]
jobsheet no. zst/mg/15/08750
I purchased moto x style a Motorola company device from flipkart on 28 oct 2015. its not even two months were completed my device had defect then I went repair centre for this device then they repaired in 4 days. after first repairing in 2 days again my device has lot defects then as per motolrola told me I submitted this device...

I purchased a Motorola G3 from flipkart
Order Date:[protected] and Invoice Date:[protected]

The phone stopped detecting SIM from18 December 2015, the phone was submitted to the service center on 29 December 2015 and till date I have not received any resolution for same they are not even sure about any ETR,

as per the service center issue is with the Mother Board, its been more than two months and every...

Facing some issue regarding Ringer of my device (Moto X Play).
raise issue with service center (Bell N Tell Tele Services, Mulund West) on dt 13th of Jan 2016. they gave me TAT of Max 15 days. after 15 days i have raise complaint in motorola on dt. 30 Jan 2016 with Customer Reference number:[protected] stating that "Please collect your device from service centre on 23rd Feb 2016".
Now its 26th Feb 2016 and still not get any...

I gave my moto g2 model no. XT1068 ime no. [protected] for repairing in gurgaon service center on 16/01/16. i also visit and call them several times to take status of my phone but response is like it's will take one more week.
i totally frustrated with Motorola service center as well as company as it's only selling phones but not giving good service /positive reprocess in case of any issue with handset
i will...

I gave my moto g3 mobile for repair / service before 5 months and whenever I check with customer they keep postponing the device ready date, this is very frustrating. Job ID - AMSC0I001964...

Dear sir,
I bought a new motto third generation phone from flipcart.its gorilla screen got shattered and I submitted it for repairing on 22nd november '15 to Kanchan infocom, Jaipur. Now they are forwarding the return date regularly and have not returned the phone till date neither it seems to returning....

Sir,
I had Motorola Gen 3 smartphone which I purchased in October. I had a warranty of 1 year. Suddenly on 27th Jan it had got some issues of power on/off and hence I took it to nearest service center on the same day. However till date they and the customer care executives have not replied me with any details as to when i will get back my phone.
so you can see that it is already 23rd of feb and they are taking too much time...

I have submitted my handset to your service center on 13th 0f Jan 2016.. My Handset is still not delivered to me as giving me reason of part order pending..
If company is unable to provide parts in proper time why don't company replacing me my new handset...
how many dayz I have to wait for a single part..?

plz provide me proper reason not to sue a company on fraud services or promises in consumer court.
br...

SHOCKED AND SURPRISED at the kind of service from a brand like Motorola!

My phone needed a repair, and as per the information on your site, i approached 3 service centers, in Pune and Mumbai, only to realise that they had shut down! NO UPDATE ON YOUR SITE!

Incident:[protected]
26th Jan - I called the customer service 1800.. number and spoke to Arvind Kumar. He gave me a service center address close...

My moto x play IMI NO. [protected] after 2 months for physical problem in deviced.i droped device on friday 29 jan 2016 for repaire in motorola service center in borivali. they told me the device repaired in 12 to 15 days.but after 15 days device is not repaired so i was called in motorola customer care and i register complaint and complaint no. is[protected]. And customer care also not take seriously to my compliant .Today 25 day complete...

Sir,
i have submitt mobile moto-e-2 for display problem on dated 02/12/2015 in Sai Communication(motorola authorised service center) ghaziabad .after a long time no mobile not repaired. i call many time to motorola customer care no.([protected]) but i have not got any satisfaction reply from customer care .
so plz do needfull ASAP.
thank you
your faithfully
krishna kumar gupta
[protected]...

The Internal incident no. of motorola is Incident:[protected] : I had given my phone for screen replacement (as it broke) to authorised service centre of Motorola i.e.B2x in Secundrabad on Dec 21, 2015. Since That day i have been given different delivery dates for work done. Till date company sent me 5 times new delivery date and everytime sends a new delivery date but not repairing the screen. After Sales is a mandatory for any product....