Motorola Mobility Complaints & Reviews

I buy, Motorola G2 from Flipkart on 16/03/2015, from this date i was facing continuesly problem with the handset on Voice Reflecting problem. I visit 3 time to service stations, but there is no solution of my handset. Now all Service Station was closed, there is no service station in SURAT, & most important think that my warranty period was expiring in one month....

I purchased Motorola g turbo edition 2015 from flipkart on 10th december. Unfortunately i dropped the phone due to which screen broke, but the normal functions were all working fine. so I gave my phone for repair to authorised motorola service center (Sri Sai Communications)on 26th december for which they charged 6000 rupees. but after they gave me my phone, it started malfunctioning, and stopped working at once, clearly indicating service...

Team, My job number with motorola care is AMSFLA009777 and GINNUmber is GINFLA009926 - dated 16/11/2015.

This is regarding moto G3 phoen which I purchased from flipkart on 15/10/2015 and due to some issue the display glass got broken in my phone. So I submitted the phone to B2X care of Jayanagar Bangalore on 16th Nov 2015. When i gave the phone for repair, I heard from them that it takes 2 to 3 weeks to get the piece from motorola...

Last December I purchased one of your Motorola Nexus 6 from Flipkart (online shopping). I updated the phone to new Android version. It stuck in between then Android OS crashed. I sent my phone to service center for guaranty at 21/1/2016. It took around 2o days nothing happened. They just call me once in week and say “it will be take 10 days more”. What do I do?
Any one is in there to aware me what am I supposed to do ?
My...

Dear sir/madam,
I am neetu bhojal informing you about my Moto x play is at Motorola service centre from 16/12/2015.they are also extending delivery date of my Moto x play.as I was requesting for replacement of my Moto x play handset.they are not ready for replacement.after that much of long time at service centre I want replacement of my Moto x play.
Kindly do the needful for replacement of Moto x play.
Thanks®ardsbr...

Phone one sim slot not working from the 8th day of purchase of phone
After 3 months of purchase, display was blank and phone was switched off

Gave to service centre in Aurangabad from 12.02.2015
Service centre person called me after 1 month saying that phone have been repaired. However when i checked, again same problem occured ( screen blank ) immediately after the phone was handover to me.

Once...

Dear sir/madam,

I am neetu bhojal informing you about my Moto x play handset which is at Motorola service centre from 16/12/2015 till now that is very long time of non delivering of my handset.I were complaing many time at Motorola costumer care and also requesting for replacement of my handset because of non delivering of my Moto x play handset from very Long time.they are not ready to replacement and also extending the delivery...

I have given my phone in New Delhi at Lajpat Nagar Technocare Solutions Pvt Ltd(Worst service centre). I had been calling them for ten days first of all they never pick up the call then if they pick up they are rude and say that parts are not coming from the company (Motorola). Is that possible that such a big company doesnt have parts to provide. this is the third time i bought motorola phone because of the best phones but if they provide...

I have submitted my device to Global service center on 4th Jan. I have got closure date as 10th feb. But today they have extended date to 21st Feb and they are not giving any justification. Its more than one month now even then there is no reply from motorola customer care. They only says I have to wait more as parts are not available. My work order number is ZST/MG/15/08510 and device is Moto X Play....

Got my Moto-g3 phone last November. But Its display gone in just after a month. I gave it in Motorola service center on 04/01/2016. Its been more than an month. and still they didn't repair it. All the time when i call they are making the false promises like will take one more week....

Purchased Moto G3 handset worth Rs. 10049/- via flipkart.com, order no.-OD[protected] on dt.- 15th Oct. 2015.

This hand set was stopped working after 2 months. I had submitted this handset to the Dadar Motorola repair shop (work order no.- 1319) on 6th Jan 2016 as they said it will get repaired in 10-15 days.

Received a call[protected] on 28th Jan 2016, stating that device need to change, they had order...

My mobile got damaged so i submitted it to the Motorola Service Centre.
I was promised that i will get the mobile back within 7 days of complaint but it has been more than 2 months now.
The motorola is not responding to us and are contacting us after promising us....

I have given my mobile Motorola moto g 3rd gen at Motorola service center Risubh Telecom, Udaipur on 23rd November 2015 for servicing. Till now servicing of my mobile not done, Whenever I call they make excuses. Now I want new mobile set or full money back.

My mobile IMEI: [protected]

Service center address:-
MOTOROLA SERVICE CENTRE UDAIPUR ADDRESS

Address :
31, 1st Floor,...

Now we know how valuable a customer is for your company, that you don't respect them. To prove my statement below is the scenario:

I purchased Moto G 3 in September 2015 and it got some issues in December 2015.

Within 3 months after purchase the Audio Jack of the phone was not working and the phone was heating up badly.
I have reported this issue at Motorola Service center, Noida (Satyam Communications),...

I had purcahsed a Moto G 3rd Generation Handset from Flipkart, Order no - OD[protected] on 25th October 2015. However the phone was dead on 17th December 2015 and i handed my phone to service centre. I was informed that my phone would be ready within 10-15 days but the Motorola team could not fixed the same for parts problem. They then escalated the matter to Prashant Roy for looking my problem and getting my handset fixed immediately....

Dear Sir / Madam,

Due to some technical issues with my Moto G 2 phone I had to deposit the same with the Motorolla Gallery (SG Infortech - Shop no. 17, 1st Floor, Thakkar Shopping mall, S.V. Road, Borivali (w) Mumbai, Maharashta) on 14th November, 2015. Attaching herewith the Customer Unit Receipt received by me from the aforesaid gallery.

I was assured by the concern person from the gallery that I would receive...

Shankar .) 06/02/2016 11.46 PM
Respected Sir/Madam,

I had given my MOTO-E(Gen 2) mobile for servicing on *Dec 27 2015 in
Egmore, Chennai service center* since it was getting hanged frequently &
there was an issue with the microphone. After 3 weeks the service center
person requested me to lodge a complaint with Motorola since the mobile
cannot be repaired & asked me to place a request for...

ThIs problem is about the Moto G 2nd Gen Mobile phone which was purchased from Flipkart[protected]
The phone developed a crack in the internal display (Not on the front screen) due to overheating of the phone on[protected], when i have placed it for the charge and the phone display went off.
When i took the phone to service center and informed them of the incident, they just told that this problem could not be covered under...

I had broken my Moto G3 and gave it for to change its display screen at mooto care center in Sangli on 11th Jan 2016. I was told, I'll get my phine within 10 days. but even after about a month i have still not recieved it. The customer care people are not giving any satisfactory answer about the staus of my phone. Everytime I call them Im told that ill be reverted on this, but I never got any calls from their side. My work order no. is AMSSAN000427....

First of all no information of service centers. The service centers that were old and no longer are authorized, Still have boards and hording which seems to be authorized once. I submitted my phone on 30th Nov 2015 as the display of it broke. They are on promising fake date as the last date for service & will be giving the phone back. Still the phone is pending for parts. The company personnel are lease bothers about the customers problems....