Motorola Mobility Complaints & Reviews

Incorrect information provided about the fix of screen broken for nexus 6, wrong advertisement, not happy with the service

Contact me at [protected]@gmail.com...

I have submitted my phone for repair of its Screen which was damaged by me on 31/12/15, but service centre of Motorola said that its Board was also not working properly, so that we also change its board which is in warranty and they send a request for the same it is in warranty so this it is replaced free of cost and estimate time for it is One week. But till date my phone was not repaired and they it will take one more month to repair. Kindly...

I have subbmited my phone on 11 jan and 1 month gone but my phone is not repaired and they want 1 month more and their customer care exicutive tk so rude they told do what ever you do your is not repaired kindly help me i have purchase my phone only 2 month ago and emi paid every mont but moto have submited myphone in service center since 2 month.i hCe submited my nobile in noida service center.

Irfan Ali
Comtact num-[protected],...

I wish to bring to your kind notice that my new motoral 3 G phone purchased
in August 2015 started facing problem within few months of purchase. Later
it stopped working in December and i submitted the same at motorola repair
center Job No. AMSPUE002996 on 9th January 2016. The phone is still not
repaired and every time I call the customer care they give a standard reply
that new phone parts are not...

I am arpan das.I live in gopalpur saratpally, po-rajarhat-gopalpur, north 24 pgs, kolkata-700136, india.Contact no:[protected].

I submitted my aunt phone(Tanushree paul) and i had display problem in my aunt moto e(1st generation)phone(Imei-[protected]) that it over the display automatically spot violet colour.So, i submitted on 19.12.2015 at 11:35:33 am(Submit over 60days(2month ) .After 15 days i call you but your representative...

I have motorola 3g now a days my phone is having problem when i put my charger into the phone sd automatically ejected . i went to my nearest service center before 18 days i told my problem to them they have submitted my phone and sad to me that uh can take after few days when i went there they sad you phone is ok now but when i went home i face same problem again. yesterday i went there they submitted my phone and sad that in this phone...

My mobile is at service center for more than 80 days.

I purchased Moto G (2nd Gen) LTE on[protected], the mobile started to hang and so visited service center on 30th November 2015 and they provided a job sheet number ZST/MG/15/07639.

On 10th December 2015 i was informed about the another job sheet number ZST/MG/15/07828.
Contacted customer support then they promised to get it done by 21 st Jan 2016, in...

I submitted my in warranty moto E phone to service centre for display problem on 2 jan 2016 in pune
My number for same was 8051.
I realised their service is very bad, many issues, many complaints.
Till date 18 February more than 1.5 month company not serviced phone.
Serive centre as well as company giving childish excuses like part not in stock.
After e mail confirmation that they will repair before 15 feb...

Hi,

I submitted my mobile for servicing on 6th feb. it's already more than 10days.
today I called them, they are telling they need 30 more days.
It is not good. Currently I dont have mobile.
I can't wait 30 more days.
This is the worst service, I have ever experienced....

The charger was defective and the service center guys has told me to replaced charger within two days but till 16th Feburary, 2016 they do not have any answer.
they are replying that motorola is not sending the parts.....

I bought a brand new Moto G3 the day it was launched on flipkart by Flipkart. I used it for 39 days then it started acting up. My calls kept on getting disconnected, my phone was heating up, network and calls were getting lost and so on.

I called up motorola they told me to visit B2x Care in Pitampura. I went there, first of all, let me tell you the situation there. No body gives a single dime about any customer satisfaction...

Hi Team,
My screen was broken and I gave it to service centre for repair work. It was paid service. I gave phone to service centre on 30 November, 2015 and I still haven't received that phone yet. Customer Care is giving random excuses. I used my phone for just a month. Request you to take strict actions against moto....

Hi their,
I’m Reyaz Fatma, I’ve bought moto e 16 GB 6 months before. Recently when I updated it, It got dysfunctional. Than I submitted it to one of the service center located in CP (connate place) Bhagat singh market where, despite the fact that it is still in warrantee period they asked for 1500 for making it functional. I agreed. They submitted my phone and asked for one weakto wait. After two weeks they called and are asking...

I have moto x play which screen got broken and i had given to B2X service in mumbai on 4jan2016 for new display.They told me it will take 10 day but till now the part is not availiable with them. I had call to customer service many times and their senior person had just call me once thereafter they are further extending the date and today i get a call from service centre to get my mobile back in unserviced conditioned as they are permanently...

Hello,

Motorola has delivered a defective device, moto x play. So I handed over the device to service center, B2X pune. It''s been 2 weeks that device is held by service center. Since 2 weeks, they are responding with the same answer :- "Part is on the way, it will be available soon. Please contact customer care for more detail."

Answer from customer care :- "Sir, part is on the way, it will be available soon....

I bought a Moto X play in last year September 2015 & the phones display broke when it dropped from my hand in November 2015. Immediately I have approached their service center in November 2015 for replacement & they told me that they will take the application & call me up once they receive the spare which would be roughly in 10 - 14 days time. Today it is more than 3 months & still the part has not come & they say it might take another month...

I have brought my motorola G 3rd generation phone 6 months back . i got a board complaint 3 months after i bought my phone from "flipkart" online shoppping. I got serviced in the authorised service centre in cochin and got back my after one and a half month. Now my phone is getting hotter when it is used, especially while its using mobile data. Also i couldnt get a clear reception, sometimes its shows out of coverage too.

...

My phone Moto G-3 was purchased[protected].

After the purchase of 3 months, phone started making some unpleasant sounds while unlocking or opening any application.

The issue was reported to Motorola Service Centre (Ccom Telecommunication) in Thane, Mumbai - Maharashtra on 16th Dec 2015.

Work Order No:- PKD/MG/15/02551
IMEI No:- [protected]
Model:- MOTO G(3 gen) XT1550 LTE - 16G...

I have bought this X play phone.
it is beautiful phone but it lacks gyro sensor which helps for photosphere and many other google softwares.
It was really shock as all phones at this price has gyroscope sensor....

I buying motorola g3 3rd mobile within 4 month my mobile is booting problem. i go to the service center for repair my mobile . last 30 day my mobile in service center. in this issue service center commitement is you mobile in hand within 15 day in your hand. but don't resivise my mobile last 30 day. my mobile part are not issue by motorola company. and costumer care respond is very bad . they said only your mobile part is pending . today...