Motorola Mobility Complaints & Reviews

I purchased this product on 24th October 2015 and I had to take it to service center 3 times since then. To add to the woes, the mobile has been submitted in the service center since 19th December 2015. Both Motorola Service Center and Customer Care are least bothered about it. Service Center initially asked for 15 days approx for correction, then Customer Care extended it to 31 days, and committed delivery date of 19th January 2016. Upon...

Hi,
This is Kruti. I bought Moto X Play mobile on 21st Sept 2015. After two months the mobile was not working fine and given to the motorola service center naming B2X Jaynagar Banglore[protected] on 28th NOV to repair and i have the reciept which is provided by them. I was told that mobile will be ready within 10 days but still they are not returning my mobile nor a new phone. Its already 3 months nearly that my mobile is in service...

Dear sir,

i had purchase moto g3 by online from Flipkart dtd 21st dec 2015 in Rs.12999/-
that time i had not check sim 1 working or not, but after one month i try to check sim 1 but its not working and now iam unable to return to handset to flipkart, '''

kindly help me...

I went to B2x communication, authorized motorola service service center, for getting my phone repaired that got damaged due to fall from height of 2 feet. My phone was not turning on, but when someone was calling on my number they were getting proper ringing tone and I was able to receive vibrations. Which means my phone was working fine only display stopped working.
Engg from Motorola B2X communication Gurgaon told me that my phone's...

My name is Manjunath A N
Device job number(BEMMG1500693)..I purchased moto x
play in November 2015..After a month o[censored]se, the mobile started
showing some issues like excessive heating and screen hanging... so I
gave it to the service center, the people there told me that ill get
the phone back in 10 days ..and now its 29 Jan and still I haven't
received my phone.. Motorola care people says that some...

My complain number My complain :- Incident:[protected]
QCI/MG/15/02629
I have given the phone for repairing on 15th of December 2015. The service center as well as Motorola support team is not answering properly how much time it will take to fix the phone. Now its more than 45 days and i am still struggling to get my phone fixed. There is no co-ordination between the service center and the Motorola support team. Everytime...

I purchased a mobile phone i.e. moto g3 in August 2015. In December there was certain issue related to charging of battery. Since the phone was under warranty I give it to Motorola authorized service centre located in District centre, Delhi (Technoware) for repair on 26 Dec 2015. There I was informed that mother board will be replaced and will give the repaired phone back to me in one week time.

Till now I have not received...

Sir,
My device MOTO G3 is submitted to Kanpur service centre, BALAJI TOWER OPPOSITE GLOBUS, KANPUR UP from 15 december 2015 but not repaired till now.Wheneever I am contacting customer support helpline[protected], they are not giving correct information.My part is not yet dispatched dated 26/1/2016
REPAIR MY DEVICE IN 7 WORKING DAYS, OR
I REQUEST COMPANY TO PROVIDE ME NEW DEVICE MOTO G3,
OR TO REFUND MY MONEY(RS...

I had submitted my motorola nexus 6 on 16 th december, 2015 to Mumbai-Trackster techno service centre in dadar. i was said that if there is a hardware problem, it'll take max. 15 days. i waited patiently as the phone was at an authorised service centre but after 15 days i was left with no reply from their side. i called the service centre again and they asked me to call the customer care. When reached customer care said they've escalated...

I m using Motorola nexus 6 one of the flagship models.
On 9th jan 2016 for repair at one of the service center in Bangalore named as B2X. Job number: AMSBLK000725 And they informed that it will take minimum 2 and maximum 10 days of time for any kind of issue with the device. Also said that they will keep me informed about the progress as 9th was a Friday I waited till 13th wensday to get any update from the service centre but unfortunately...

Moto g3 phone is water resistant they said, but when i put it in water for just about 10 seconds the water just got inside...and its gone ...sim slots not working...and when i went to service center in bangalore, koramangala...they are not providing good service or atleast good care for customers...they told me to pay 3300/-rs...so..its waste of time...

My brother in-law sushil jaiswal purchase moto g from flipkart with in a month it ran into issue. He has given it to Motorola authorised service centre for repair. But it's been almost 2 months now service is still not returning the phone as they are still not able to fix it. Attaching the service centre billk...

mera naam amit agrawal hai. maine flipkart se moto G3 XT1550 LTE 16GB black ek handset 11700rs me purchase kiya tha jo 14 AUG 2015 ko delivered hua tha...18 nov 2015 ko wo set automatic off ho gaya jiske baad maine use mobile world dhanbad service centre le gaya jahan unhone set receive kr liya aur 15 din me wapas krne ka time liya.but abhi tak wo set mujhe nhi diya gya. mujhe bus aaj kal karke taal diya jata hai.motorola company ke agent...

Sir my name is pravin sharma my mobile is in warranty so that's why i submitted mobilevin Motorola nagpur service center they take my mobile and check and said to me your mobile is in out of warranty but my handset is in warranty and in good condition it have only problem one sim dont working they aren't respond to me properly... Please contact me [protected]...

My name is Jaffer Arif and i am using Moto G3, Its a very good mobile but recently i faced some problem in the mic. I contacted Motorola customer care on 20.12.2015. Their response was very good and suggested me to give my mobile to one of their client service center M/s. Trident Technologies Chennai. I took the mobile on 28.01.2015 to that service center. After checking the mobile they said that there is some problem with the motherboard...

My mobile is still under warranty, it is giving many problems & 4 times I went to service centre, Im requesting to refund but they are not ready...

I bought a Moto X Play on the 15th of September 2015 through Flipkart. I had received a piece with a manufacturing defect. The job sheet number is AMSCHN005282

The phone is said to be repaired by the 21st of January, 2016. I need a new phone if not repaired by the end of today...

I've purchased Moto G 3rd generation in month of September. I got issue with its display in month of December and I visited service center to resolve the issue where they asked me to submit mobile and they will repaired by replacing display within 10-15 days.
But I insisted to take mobile with me and bring back when part arrive to get it repaired but they refused as it was against company policy.
When I approached to service...

I have submitted my moto g3 mobile handset(in warranty) on 3rd dec 2015 at authorized service centre of moto. they have asked to wait me for 20 to 25 days. but i did not get my mobile back till now. i have registered a complain (Customer Reference number:[protected] in moto customare care. they only give me furthur dates to wait. i want that my mobile should be repaired as soon as possible....

I have given my new under warranty MOTO G 3rd gen for screen replacement to Motorola service center on 28th Nov 2015 against Job No. AMSSEC006475. First the service center said they will repair in a week's time. After a week they saud they did not have spares. I took up the matter with motorola via email and they confirmed that it will be repaired by 15th January 2016. On 18th January they are saying that the spare parts are still not available...