Motorola Mobility Complaints & Reviews

Mobile mother board is faulty, and the warranty is also about to finish in a month, so i dont need the replacement of mother board instead i need the refund for the mobile...

This is very depressing and unprofessional of your part towards handling your customers. I deposited my Moto G2 at your Authorized service center (Amblax Sevices, Vikash marg, New Delhi) on 19th December 2015 due to some speaker problem and software problems, I was facing. Its been almost 20 days and I am getting no response from any of your representative. Upon calling several times on your customer care no. [protected] and service...

I am writing this to bring you to the notice how your motorola service centers is making false promises and not doing their job on time, I have submitted my phone MOTO X PLAY for replacement for the damage screen on 26th nov 2015, its been almost 2 months, at the time of accepting the phone they told me that it will take aprox. 15 days time, after 15 days they told me that they havn't received the part yet as it was coming from Chennai...

Hi, I have purchased new Moto G3 mobile on 27 nov. 2015 and after 28 day H/W failure issue occurred. Then i submit it at Motorola Service center on 2nd jan 16 they commented to return on 4th jan but now they are saying for 2week. Job Sheet No AMSGUR006582. Complaints no[protected] Name Radhey Shayam [protected]...

Hi Team, i have submitted my motorola E2 mobile in ghaziabad service center approx 6 months before. still m waiting for my mobile. I want my mobile back asap....

Hello, I have purchased Motorola -X Play from Flipkart in 28-Sep-2015 and got the delivery on[protected]. And I faced problem with Mic of device after 35 days from purchase of device. Than I visited the Motorola service center on 05th November 2015 and they ask me to submit the device. And since I don't have alternate phone with me I denied at that time. On 17th November 2015 I raised a case with Flipkart (IN[protected] fot...

I deposited my mobile for display change on[protected] which i purchase on 13-10-15 the imei number is [protected] and model no is xt1562 i have been told the mobile will be delivered after 15 days. But till today i have not got my mobile back after repair. I have reminded them number of time but i have not got it back. I am not satisfied with the services and they have given me lots of harassment after purchasing such a costly mobile...

I have submitted my phone on 10th Dec in dead position with a assurance that my software will get upgraded and i get my phone in next 48 hrs.. after i visited 48 hrs i have been told that mother board of my phone is having some problem & company doesnt have that part in stock i have to wait for another 10-15 days for it. when i enquired abt it after 10 days i have been told to to wait till 30th Dec, on 30th Dec i got a call from service...

I bought moto x play which was delivered within 3 days at my doorstep. Now, for the non-working charger it's been more than 20 days and i haven't receive the replaced charger yet. Motorola go back and don't you dare to come back....

Client Name- Bikash Ojha number- [protected] ordered phone on flipfart- 09/10/2015 received- 15/10/2015 phone will automatically switched off( no physical defect) after about 1 month 3 days. I submits the phone to motorola service centre for repairing- 21/11/2015 they said that it will takes about 15 days. today it is 02/01/2016, but there is no any response about my phone. I tried to call to motorola tollfree number and motorola...

I submitted my Motorola G3 4G 16GB at the service center on 02/11/15 but till date I haven't receive it back, have made 5 visits to the Service Center which 60 km away from my home, on the dates which I was told to receive my device, have called Motorola Toll Free Service center many times [protected], every time the customer care executive tells me that wait till you get resolution call back from our side but I don't get the callback and...

I submitted my mobile on 4th Dec for Display problem at Pune service center. They asked me to wait for 15 days to get it repaired. But as today more than 15 days I didnt get my mobile back even I escalated it to higher autority of Motorola. Even if the motorola confirmed my closer date of my issue is 30th i.e. today. I called to service center they told my that they didnt received the part of my mobile. Sandeep a moto employee wrote a mail...

I gave my phone for repair on 9th November 2015 (Moto E) with Job no LPT/MG/15/07202 to Technocare E26 Lajpat Nagar Delhi. It was communicated that it will be returned repaired within 20 days, but there is no update till now. When I call them, they tell me to call customer care and customer care does the vice-versa. I have done complaint to Motorola also but no action taken. ( Complaint No:[protected] Please look into issue ....

Date of incident[protected] client no : [protected] my moto g mobile giving software update problem and restarting immediately. given to Moto service center Hubaalli but till today they failed to give solution. Replace the mobile phone...

Dear Sir, as per below mail, i am not getting support and resolution of my mobile as One SIM slot is having issue, From: Mayank Patel [mailto:[protected]@gmail.com] Sent: Wednesday, December 16, 2015 4:48 PM To: Flipkart Customer Support Cc: Mayank1 Patel Subject: Re: [Incident: IN[protected]] Dear Team, Awaiting for your reply, On 16-Dec-2015 3:11 pm, "Mayank Patel" wrote: Hi Team, This is not the solution...

Dear Team I purchased one Moto E 4G in the month of June 2015, Since starting I am facing prob with this device.It is getting hanged, getting hot after short time o[censored]se. I also purchased two Moto G 2nd Gen in the month of Nov/Dec 2014, both are working fine & i have no issue in these devices. But I am really very disappointed with this Moto E 4G Detail of the device is as follows IMEI 1:[protected] IMEI 2:[protected] Model:AP3445AE7K8 pls...

I have purchaced a mobile from flipkart on sep 14, i had used it for 10 days when the display shattered, Appatently the display is supposed to be unbreakable . i had submitted my phone for service at B2x on request of the customer care . I was promissed that the phone would be repaired in 2 weeks by the customer care . On constant reminders the date for the resolution has been postponed atleast 3 times. After a month i receive...

Firstly i used my mobile for only 1 month and the display is not working properly then i gave it to the service centre to repair on 23rd nov 2015 and its been one month they hav'nt repaired it nor giving me any feedback and even the people in the service centre are so untolerable and the way they talk is also inappropriate. i cant wait any more for the mobile, give me my money back and keep the mobile with you your service is worst then...

Sir

I bought moto e2 on 15/5/2015 from flipkart.

I got some screen issue on that mobile. I have submited that mobile in warranty period to (B2x mumbai-koperkhairane) which is authorised service center of motorola on 2nd december 2015.

Now whenever i call to b2x they alsways told me motorola is not sending part to us. You have to ask directly to motorola for your complain or else you can take your...

I have purchased mobile of moto x play but 1 month started giving an error with battery and overheating so I submitted in service center delhi B2X now it has been more that 1 months but motorola employees giving fake mails that you will get your device on this date but everytime say that it pending for parts.Don't take action now I want refund....