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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Gurgaon
Gurgaon District
Haryana
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122002

Motorola Mobility reviews & complaints page 48

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J
juhi shah
from Surat, Gujarat
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Moto g 2nd generation and network issue

Address:Vadodara, Gujarat, 390002
Website:www.motorola.in

I gave my phone on 20th nov for flash not working in ensure service center baroda and after 15 days they gave me phone duly repaired but simultaneously the started having network issue which was alright before i gave my phone for repair.now when i contacted them for the issue they sent me to another service center name R-TEL. ON 13 DEC R-TEL has received my phone without any jobsheet and gave me only customer information letter. YESTERDAY...
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K
khantwal
from Mumbai, Maharashtra
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Defective mobile

Address:New Delhi, Delhi, 110092

I buyed motorola mobile 3 months back and facing lots of issue with it and have visited motorola service centre 3 times but still problem persist and they are not replacing the mobile insist they want me to visit the service centre again...every time they submit the phone and format it because of which my data gets lost and time totally waste visiting it...
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Siddana Balaji
from Nashik, Maharashtra
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Replacement

Address:Kurnool, Andhra Pradesh, 518501

I am purchase MOTOROLA G 2nd Generation Mobile on 14 November-2015 But this device in not working properly that is so many technical problems i am faced i am already complaint flip kart & MOTOROLA company but no use so please replacement my device as early as possible...
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A
Abhi2519
from Mustafabad, Haryana
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Fraud product

Address:110092

Hi my phone in the service center from the last 30 days and today they told me it take more days flipkart did a fraud with me the first set they provided in that camera is not working then they did the replace in that set after 2 month mothetboard ia not working and they are not providing me my phone and also not ready to issue the new phone i suffer alot of loss just because of them daily call to service center motorola and still they dont...
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P
poddar10002
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Battery backup and heating

Address:208011
Website:motorola-mobility-en-in.custhelp.com/app/mcp/service-center-locator

I have submitted my phone to the below mentioned customer care centres on 30th Oct’15, but till date I have not received my phone back. I had a chat with one of your executive with REF No as :[protected], and they ensured me that I will get a call in next 48 hrs. Work order no : 2ze-mg-15-1343 model no : moto-e-XT1022 Issue : Battery backup and heating. imei : [protected]...
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R
Rajendra Patle
from New Delhi, Delhi
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Motorola Moto G3

Address:122015
Website:www.motorola.in/products/moto-g

Motorola company is advertising moto G3 is water resistance mobile, and advertisement is available in company's official website pls find attached .jpg image for reference. As in advertise water is on mobile display surface same thing happen with my mobile. Now service center guys and customer support Team is not considering for water damage....
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M
mohd faizan khan
from Chandigarh, Chandigarh
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Very poor service of the device

Address:Allahabad, Uttar Pradesh, 211001

Dear Sir, Its been around 2 months that Motorola service centre in Allahabad named Radio Centre has taken my mobile for LCD fault and still today they have not been able to repair it. I have taken the matter to Motorola but they are also sleeping as their service centre. Very poor service by Motorola. Customer care is unresponsive and everytime I call they give me a new date. Please help and make every step so that I get my mobile back...
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A
anish0090
from Gurgaon, Haryana
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Pathetic mtorola services

Address:Faridabad, Haryana, 121001
Website:www.motorola.com

Dear Concern, I write to you with immense disappointment that I had purchased a Motorola phone (XT1550) through Flipkart on[protected]. After few day I started facing problem with the ringer. The phone was handed over to service station (03/11/2015) to get the work done and as per the executive he said the needful will be done max by 28/11/2015. When I called up on 28th Nov to check whether it is done or not, the reply was server is...
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R
Ramesh chandraSharma
from Indore, Madhya Pradesh
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Moto e2 set is dead

Address:Gwalior, Madhya Pradesh, 474002

Regards, Motorola Mobility India Ltd www.motorola.in Customer By Email (RAMESH, ) 02/11/2015 12.27 AM Respected sir, I received device on DT[protected] but device not doing correct function .my real problem is that I have submitted 2 times device to service center for repair .one problem solved by service center and a new problem created by service center In such condition what I will do. I purchase Motorola E2 model XT 1506 by...
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S
Shashi Lanka
from Hyderabad, Telangana
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About my device which was given to repair around 3 months back for display

Address:Hyderabad, Andhra Pradesh, 500045

I have submitted my phone in service center on 30th September 2015. My device is Moto G 3rd Gen and its in warranty. Every time i call service center they say wait for 15 to 20 Days more.I have also contacted Motorola Customer Service they escalated my issue but no progress. Firstly they said they will fix it in within 7 days after that extended that date and now they are saying they don't know how much time it will take more to fix. My Job...
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N
not4gettable Rmn
from Delhi, Delhi
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Issue is not resolved until 3 months

Address:140308
Website:motorola

I buy a new moto g 3rd gen. i faced so many issue battery issue, screen blank, automatic restart, network issue. i go for 3 times for resolving this issue to Chandigarh care center. after that 3 trying they unable to resolve my issue . i drop my cellphone on care center at 17 of Nov. till today they said that ur part is not reached to us so plz wait. i want replacement of my cellphone or otherwise give to me my cellphone in max. 2 3 days...
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H
Harpreet 8762
from Bhopal, Madhya Pradesh
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Not fixing issue with display problem

Address:122001
Website:www.motorola.in

I have submitted my phone in service center on 26th Nov 2015. My device is Moto G 3rd Gen and its in warranty. Every time i call service center they say wait for 15 to 20 Days more.I have also contacted Motorola Customer Service they escalated my issue but no progress. Firstly they said they will fix it in within 7 days after that extended that date and now they are saying they don't know how much time it will take more to fix. My Job Sheet...
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V
vishnu reddy yella
from Hyderabad, Telangana
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After sales service is worst

Address:Gurgaon, Haryana, 500070
Website:motorola.in

I submitted my broken motorola moto g3 handset to the motorola service center on 5/11/15 and i was expecting my mobile in 15 days max. My complaint no. Is[protected].(registered on motorola care) but today dated 11/12/15 and i am yet to receive my product .I have been contacting the service center till the first 20days and they said"we cant do nothing, its motorola's mistake, we are not getting products from months and please take back...
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D
Divya Gandhi
from Nashik, Maharashtra
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Mobile storage

Address:Pune, Maharashtra, 411016
Website:Motorola , flipkart.

I have bought a motorola x play 16GB from flipkart . The mobile phone is all right, but the storage available is only 11GB, that is 5GB lesser than what is said.I couldn't figure out whether this defect is only in my or with all the phones. This is fooling customers, it is written on the box that itbis 16 GB but in the phone it is showing only 11GB storage.Please look into the matter asap and satisfy the customers by solving their problems....
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DEVENDRA KUMAR Kharbanda
from Noida, Uttar Pradesh
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Moto e mobile is not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:mobile handset

I had purchased a Moto-E handset No 9349 Motorola company through Flipkart.com on 25/08/2014 vide their invoice No. del[protected]. This handset was giving me trouble since the date of its purchased. During the warranty period, I visited so many times service centre of the company in NOIDA for its repair. Every time, they made some minor repair/service to the handset and handed over the same to me. The handset was giving again trouble...
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Address:Mumbai City, Maharashtra, 400703

I had had given my Moto X2 16 GB to service center on 22 September/2015 at New Tech Solution, Vashi Navi Mumbai. Til date 9 dec/2015 they are not able repair my device.Only giving me false assurance.When I called customer care they always say my matter has been escalated. Mr Balla will contact me but he never called....
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P
Pàñkåj ßïsht
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Mobile damaged by service centre

Address:Dehradun, Uttarakhand, 98
Website:motorola

I've submitted my mobile for repairing sim slot which was charged (1350). After when I received my phone they damaged my mobiles earpiece and also broke the lid above it and now they are not repairing the mobile. After 2 days water gets in from the broken lid of ear piece (the company clans that mobile is water resistant). I've called company but they are giving me excuses again and again...my mobiles touch is not working . please help me......
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S
s.sukhdeep1989
from Delhi, Delhi
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Software updates issue

Address:Ambala, Haryana, 133001

I have bought moto X2 from U.S and now i m in india and facing some problems. So i went to service center and they have told me that they dont have US supported files, they only have Indian supported files. And while updating indian software if any issue will occur then its your not ours....
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P
Pàñkåj ßïsht
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Phone damaged by the service centre

Address:Dehradun, Uttarakhand, 98
Website:motorola

I've submitted my phone for repairing sim slot..and they damaged my mobiles earpiece nd damaged the lid which covers the speaker. And now my phone is not water resistant...next day it got liquid damage...nd now they are not repairing my phone. When ever I talks to company they keeps telling me that there senior will call you in next 2 days. Now it's been 30th and they are still givinv me excuses day now...please help me......
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T
tdbhor
from Mumbai, Maharashtra
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I'm complaining about motorola mobile & service center

Address:411041
Website:www.motorola.in

My Motorola handset Moto E is under warranty got a display problem.Then i contacted to service center regarding this issue but service center refused to help me to solve the issue. Also mail to Motorola customer care but they also refused to help....
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