Motorola Mobility Complaints & Reviews

I purchased a cellphone from flip-kart of motorola product name moto x2. after 3 months o[censored]sing it showed some display issues, i gave it to the authorized service center for repair but it has been more than 6 months, i have no sign of my phone. They don't respond to my calls. whenever visited, they just give a lame excuse n postpone the date....

I went to motorola service centre 11/01/2016 residing at 178, Canal Street, Shreebhumi, Lake Town, Kolkata, West Bengal 700048 for my MOTOROLA E2 MODEL XT1506 repair due to falling from my hand, and minor screen crack is there and display is black but every other system is functioning as good as new i can receive calls just display does not work! then they saw my bill invoice and told me to leave the phone for repair, while it comes under...

My cellphone was dead just after 2 months of its purchase and i got a service note from Motorola mentioning that your cellphone will be delivered to you by 6/jan but even after 10 days i am not having my phone back. Don't know what to do and where to raise my concern. Being a GATE aspirant i needed the cellphone for january month but now it seems like i have to look for an alternative. So this is what I am looking for after paying almost...

The phone's speaker incurred a problem within 2 monypths of purchading a new Moto3G phone. Contacted the Motorola Customer Service to find authorised service centre near me. Submitted my Moto 3G on 11.12.2015 to the Authorized Motorola Service Center (Apee Technologies) in Egmore, Chennai as told by the Motorola Customer Service .The phone's body was in a totally perfect condition at the time of submission, other than the problem with the...

I have purchased Moto X Play from Flipkart as soon as it was launched trusting Motorola company. Initially Phone looked good when arrived but started having network issues after a weeks time. Service center informed about faulty network hardware and asked to leave phone for part replacement. However its been 1 and half month but phone is still lying with them as the part is not available with them and no hope of receiving it soon. Call center...

I bought the Moto X Play when it released. Within a span of two months it got spoilt as it had some manufacturing defect. I gave it to the service centre and they have it there since more than a month. They do not have any replacement policy neither are they ready to repair my phone and give it back. I think I'm never going to get my phone back. And whenever I call the customer care they keep giving me different dates as on when I can collect...

I purchased a Motorola Xplay handset on 24 October 2014. on 1 December 2014 a problem occurred in its speaker. I went to customer care service center on 3 December 2014. but on 4 December said its PCB is not working it will be replaced and right now PCB is not not available in stock. so it will take 10-15 days. after 15 days i went again they gave me same reply. i do not have any phone right now to communicate . even i also mailed many times...

Hai my name is syamala my mobile no is [protected].I bought moto x play mobile with 32 internal memory through online on october 2015.But in january 2016 my phone was not working it was taken to all service centers they are saying that it will not work again.the phone was dead.. 6 months also not completed but i am facing this problem, , pls help me out...

Respected Sir/Madam, Most humbly I beg to state you that I have also registered a case to the MOTOROLA WIRELESS COMPANY on your site. when I told them that I have been file a case against them, then they send an email that I have collects my phone on 12/01/2016. But today (12.01.2016) there is no any response form them. They also don't answers my call. Sir, Its being 54 days now. I have used my phone just 33 days. I am very panic about...

Dear Motorola Team, I am your customer who is actually dying with lot of issues faced in Moto 360 smart watch, which is not smart actually. I have purchased Moto 360 smart watch. On this problematic Moto 360 smart watch due to which I am suffering a lot. It was submitted to your service center on 21.12.2014 with below issues: 1. Disconnect Automatically. 2. Fast discharge... 3. System hanging issue very often. After...

Concern,

Date issue started - 20th Dec'15
Device - Moto X Play
Purchased - Last week of Nov'15

This is very disappointing that even after facing so many problems with flagship device moto X, just because of little loyalty left for Motorola i have again purchased Moto x play... And now it is only two months and i started facing problem with SD card.

Earlier i was using 8...

Job Number: AMSFLA009781 Its been 55 days i have given my mobile phone for servicing (display replacement). i.e. on 16th of November 2015. During handing over phone its been said that " within 10 - 15 days period mobile displayed will be replaced and delivered back". Till now my mobile didn't got ready. Every time i check for updates - your/service center reply is " there is no stock and it will take another 10 days time". i...

Hi, I purchased a Moto G 3 through flipkart. After only 3 months o[censored]se, it is showing faults. The problem was I was not able to receive or dial calls. More to this the sound was also not proper. I gave it to the service center - B2X colutions in Dadar near Chaityabhoomi. They took around 10 days to repair the handset. Still it is not working properly. The receiver is complaining of echo sounds during calls. The music system...

Hi Team, IMEI [protected], Service center updated no warranty and taken service charges. where as this handset has the Warranty till March. Kindly check in your database and so the needful. Responses i got at service center is pathetic. Regards, Nagaraju...

I had purchased a Moto G3 Handset through Flipkart. The phone is totally Dead within 2 n Half months. When I submitted the phone for service on 7th Dec.15 to Ahmedabad (bapunagar) centre, I was informed that they'll get my phone repaired in 2 weeks. Post 2 weeks I didn't got a positive reply from Ahmedabad (bapunagar) service centre so I called customer care of Motorola. MY WORK ORDER NUMBER IS : BPR/MG/15/00043 Daily i calling him and they...

Order details: date: 19 may 2015 order ID: OD[protected] moto e 4G (2nd gen) was ordered by us on 19th may 2015, delivered by 24th may 2015.The piece was defective for which all our complaints were rejected by flipkart. Finally we got it replaced by flipkart and recieved new moto E by 9th july 2015. This replaced phone has many issues: such as sim slot 1, wifi, bluetooth, FM radio, hotspot & tethering all not working. Phone...

The worst service by motorola after a huge brand name. My mobile is with service centre from last one month and all time they fail in their commitment. No response from anyone and they lie eveyrtime. Still my mobile is with them and part is not repaired. Worst in whole world. I will never suggest anyone for motorola. Please help in getting my phone...

Hello Team Motorola, Greetings of the day! Just close down your Pune Service center "Global Services - 1274, S Nagar J.M. ROAD, Near Garware Bridge, Deccan, Pune - 411004, Maharastra, [protected], 10:00-19:00 Mon-Sat" It has no use. Reason: 1) Poor response 2) Not cooperate with customer 3) Suggesting customer not to visit them on Saturday. I went to That Service center to replace the Sim Slot of my Moto G2. Paid advance...

I had given my Moto G (3 Gen) for repair for display issues during warranty Period. After a lot of trouble and hardship caused by Moto's authorized service provider (Ccom Telecommunication Services Pvt.Ltd. Thane (w)) and after investing a lot of time, i somehow managed to finally get hold of my handset. After a week now, I am experiencing that the display of my handset has suddenly stopped functioning again. I have been utterly disappointed...

Hi Admin, I had a problem with My Moto X2(32 GB, IMEI NUMBER: [protected])royal Blue handset which I have submitted to Motorola Service center on 5th of December 2015. I received it on 16th of December 2015 and the Motherboard of 32 GB was being replaced by 16 GB. Since then till date they haven't provided me with the correct replacement and it has been more than a month since I am not having my mobile. Each and every time I call...