Motorola Mobility Complaints & Reviews

I have purchased a phone (Moto G) around1.5 year back, recently I am facing problem (Phone is not being ON), when I talked to Moto Customer care they have provided service center details (Famous Computer, Shop No. 19, Novelty Plaza, Near Old Bus Stand, Bareilly 243001) which was very far from my present location (Rudrapur) around 90 KM however I have visited this service center from my busy schedule and got reply from their Service Center...

I brought a motorola moto g2 on 1st july via flipkart.com . the mobile phone worked well for the first three months. but then suddenly then phone turned off in mid october and was dead. when inquired about the same in the service center the very next day they suggested that the motherboard of the phone was completely damaged and needed to be replaced but when i requested them to do the repair as the phone was in warranty they denied to do...

17 oct 2015 i have handover my cellphone moto gen 2 to the service center on 17 of Oct 2015 and till today(16 Nov 2015 )my cell phone is not yet repaired. i have called customer care twice and requested for a call back from senior authority but not yet received any call.i have received a mail which earlier said that closer date for your complain is 14-Nov-15 but a received a new mail which said that closer date is 21-Nov-15. As per...

I had purchased a Moto X and i faced a problem with display 3 months back. Since it was under warranty period i had given my mobile at Ridham mobiles Calicut, Kerala (Job sheet no: wozct/mg/15/00565) for service on 07-08-15. Till now i didn't hear from them and my warranty is expired by now. I had contacted more than 10 times to Motorola customer service, each time when i called i got a reply stating display is dispatched to your service...

I have a Moto G2, its heating and hanging to much that touch pad also stop working. I have putten 4 times my device into service centre but my problem not resolved. this time I have putten my device 5th time in authorised service centre for around 15 days, I have registered a complain in Motorola customer care number, but there are just manipulating me since last one week that my complain gets answered tomorrow but there is no any call back...

I had purchased a MOTO X Play from Flipcart of which order date is 28.09.2015. After some few days passed, the phone was hanged, touch screen was not working properly, softwares opened by automatically etc. Then after that I had went to LAKE TOWN Motorola Service Centre, but they did not repair it by saying that the touch screen problem of moto x play will not solved here. I also complained motorola's site. But they did not response to. It...

Worst service experience from Motorola Mobile service center (CCOM telecommunication F11, First Floor, eternity Mahal, Teen Hath Naka). I went to this service center on 28/10/2015 as Camera was not working on my Nexus 6, they took my cell phone and told me that it will take maximum of 7 days to repair. They promised to keep me updated about the status on my number but I never received any call. And now when I called them to check the status,...

Sir I have purchased a Moto G2 on 20/4/2015 through Flipkart which was not working and was sent to Motorola care Bhubaneswar. They informed about mother board corrupt and repaired it in a month. But the mobile still shows problem and the number "3" and letter "e" is not working. My order details are Order no. :- OD[protected] Order Date:[protected] IMEI/ Serial no.:- [protected] Kindly send your review regarding it on...

Colour of my motorola X PLAY is started Losing within 1 month from my purchases, and company is telling this problem is not under warranty, If I din't got proper solution, I had to approach consumer court for further assistance. Being Bill no. chn_puzhal_[protected] dated:[protected] Thanks with Regards Mohit Rajoria Ajmer...

Well aided with technology But BACK aided with customer services Bought moto g3 on the launching date, soon after a month problem arise, as the battery went below 15%, phone started working automatically, visited service centre 2 times, they just formatted the phone and returned, 3rd time I had to capture the video of the problem arising and then they looked into the matter and submitted my phone with response that display will be changed,...

Purchased this moto e from flipkart one year back. Worked well for the time being but started giving problems as soon as waranty was over. The main problem being getting switched off every now and then. And later lost all my data. I need something to be done regarding this problem...

Please provide as much information as possible...i have submitted my MOTO G3 at jaipur service centre on 24 sep and it has been almost two month since i have submitted it to the service centre and is still not get repaired . whenever i call them they say " sir just few days more few days more" and there online chat sevice is useless they have always promised me that they will call me and will lisen to my complain further but till now i havent...

Dear Team, Please check the attached snapshot. When sone Application is use then some massege is showing not responding. And showing three botton which is report, wait & ok. When you said OK then application is force close. And you press report then application taken feedback. And when press wait then application is hang. Please suggest. Thanks Vinita Pandit...

Moto G (3G) Cell phone purchased vide invoice date 02 August 2015 from flipkart started giving problems and was given for repair to their authorised service center Service & Communication Solutions, A-180(1st Floor), Bhisham Pitamha Marg, Sukhdev Nagar Market, Kotla Mubarakpur, Delhi - 110003, on 16 October 2015. After losing patience, spoke to them (Motorola Customer Care at[protected] at least 10 times, there is no solution in sight....

Hello, Incident no.[protected],[protected],[protected] IMEI/Serial No: [protected] Jobsheet No.- HERMG 1504478, HER/MG/15/05143 I bought Moto g3 on 11 August 2015 from Flipkart, the handset have minor issue with autofocus camera, contacted support they provided troubleshoot that did not help, I did not much bothered as it was minor issue and I don't use camera more so I let it go thinking that it will be addressed...

This is regarding moto x play that i just got around 20days back.Firstly i tried to grab it below the water tap for just a sec and removed as its splasg proof but i started facing problems in my device after 30 mins the display started to flicker and all of sudden phone went off thi wasn't expected from the water repellent device that to by motorola.I guess the device which I received is faulty because one of my friend tried and no issues...

Actually i bought mobile motog3 on august 19th 2015 and it fell down by my hand and the display broken even after having glass protection over display and i called flipkart and they told me to go to the nearest centre which is at kukatpally and i went there then they told me to go to secunderbad B2X center on 28th sep and they told the phone wil be repaired with in one week and till now i didnt recieved my mobile motrola services are waste...

After receving my noto g 3 .Its sim slots 1 is not working properly. After 2 months the sim slot is dead then i realised that the device i recevied was defected. Now 12 days past away but my cell phone was not repaired. This is very bad service . This is not the service that a consumer wants. Please reply when i will receive my cell phone. The job no. is AMSFAR002495...

My mobile IME No. [protected]- In future Tech Solution pondichery i have given mobile with display problem Job No. 540 with in the warranty time but they said display broken so they charged Rs. 2846, while calling display not working again I have given the mobile on 24/10/2015 Job No. 780 on 6/11/2015 they corrected but a new problem raised the receiver gives a vibrating sound they are telling me to change receiver for this they are asking...

Hi,

I have 4 Moto phones, the latest being Moto X2 2nd Generation, like everybody a huge fan of Moto and was thrilled to use my Moto X2 ever since I bought it. But soon my happiness turned into sadness from there to pure humiliation after speaking to Customer Care team & Service Center in India. ( Chennai )

My Moto X2 screen flickered while I was reading news feeds and I had no idea that day, I had to go...