Motorola Mobility Complaints & Reviews

Dear sir I have purchased MOTO E [2 Gen] moblie on 12/03/15 and my order no is OD[protected] and i have lost my invoice . Service people asking the duplicate invoice for taking free service even though my mobile has under warranty period. so pls send duplicate invoice to my mail ID [protected]@rediffmail.com. Thks umaasankar [protected]...

I have purchased a moto x play from flipkart on octomber 13 -2015 that mobile is getting over heating within a usage of 15 or 20 seconds even after softer updates and resetting of my phone i request for replace or refund for 2 times but they rejected my request they check my phone through smart check app at that time i am not used my phone last 2 hours so its shows moto x play is in normal heat level so they rejected my return request but...

I have given my moto gen 2nd at andheri east mumbai motorola service centre work sheet no HER/MG/15/04201 dated 23 rd september...since then company has given several dates for repaired phone still i have not got my phone..complaint to motorola customer care reference no[protected] still not resolved even they dont give any appropriate answer ever...Poorest mobile company is motorola after sales service is as bad as like a unknown non...

My mobile is working slow and suddenly one day I saw my front camera is also not working. I have purchase it thru flipkart and I m not having the bill or I am not able to find the mail thru which I got the bill at the time of purchase. So please help me as my warranty is going to finish next week......

Dear All

I have bought Moto G 3rd Generation on 31st July'15 in flipkart within one month the mobile gorilla glass is broken. I have called up the customer care on 30th Aug'15 and registered my service request. I have visited the Chennai T.Nagar branch service centre on 31st Aug'15. They said that they will get back to me within 14days for the replacement of glass(Job Number#AMSCHN003887 dated 31st Aug'15)....

This is in regard to the Jobsheet number: AMSCHA000296, service center sector 20-d, sco 26, chandigarh. First of all i regret buying a motorola phone as withing 20days of buying it started giving trouble to me and on top of it the after sale service is as worst as no one can imagine, its been over 18 days since i gave my phone for replacing the loud speaker but there is no body who responds at the service center despite of calling so many...

I was facing a problem in Tochscreen of MOTO G2 it was under warranty so gave it to service center, it has been 2 months and service center is unable to get the part. They are clueless on time frame also. Service center did not receive any phone.When I was called with customer care they told me they had escalated but not getting any truthful result .I want to receive my mobile can any help me to receive my Mobile. During 2 months I am suffering...

I was using Motorola g2.My touch screen was giving me issue that's why I was submitted my mobile to their service center for servicing. My mobile is with in warranty period.During 2 months they could not servicing my mobile.When I am going to connect with them they told me they had escalate this matter but did not see any truthfull result.Can you please help me how can I receive my mobile.Motorola do not know to deal with customer and how...

Hi, Last month, when the screen of my motoG2 suddenly stopped working, I had counted on the Motorola consumer sewrvices to quickly resolve my worries. Under the banner of " EXPRESS SERVICE ", they charged me two hundred rupees for doorstep delivery. I was promised phone delivery under 15 days. One and a half month hence: Having lied that my phone has been shipped to changing stance and saying that parts are unavailable, it is proving...

I have purchased moto x play and wants to get an insurance for the same but i m not able to get the insurance as it is a product that was purchased online. i have already spoke to flipkart and syska gadget secure about my problem.They asked me to call motorola customer care to resolve my problem but motorola customer care seems useless as they are not answering the call and are least bothered about the problems of their customers....

I bought the MOTO G 3 Generation 2 August 2015. After 40 days used, its display was showing gray shading in the display, and now it is in service center till now, they are not resolved my problem. i m sending many times mail to u regarding my MOTO G 3rd Generation. I m facing problem with the phone, because my phone is in service center till 28 september to till now. they are not resovled my problem. i want solution as soon as...

I was facing a problem in display of MOTO G2 it was under warranty so gave it to service center, it has been almost a month and service center is unable to get the part. They are clueless on time frame also. Any service can not get worst than this. Job sheet number LPT/MG/15/006689...

Hello, I bought my Motorola Google Nexus – 6 -32GB phone from Flipkart in the month of Jan’2015. IMEI- [protected] I started facing issues of it suddenly switching off quite frequently from Feb’15. However on Aug 1st, 2015, it switched off permanently. I gave my phone for repair to the service center on 3rd Aug 2015. Service Center Details: B2X Service Center, Narayan Peth, Pune. The phone is under warranty. Initial...

I purchased the moto g2 in march 2015. Within a month or two it became so slow and hanged often. So i decided to give it for servicing. Then i came to know that the motherboard wasn't ok and it had to be ordered. 27 days have passed there is no sign of it. i dont want to use the repaired phone as only few months r left of the warranty period to end. According to the terms of the warranty its clearly said that i can get a refund. So i asked...

Hi, I Bought Moto G2 on 24/3/2015.I face Issue on the display and gave in for service to Motorola authorized service center B2X in Bangalore Koramangala (JOb Number: AMSBAK003713) on 23/09/2015. Its going to be a month they are not able repair my mobile as they didn't the spare parts from the Motorola . I raised complaint in Motorola Customer service but they are giving the date when they can provide the parts.I have escalated twice but...

I am having Motorola X 1st Gen (XT1052, bill date: 10Nov 2014, IMEI: [protected]). The phone touch was not responding, so I took it to your service center at Andheri (Prodcon Tech Services Pvt. Ltd). First of all I want to tell you that my experience was very unpleasant. Those people at Andheri service center were very rude. After 2 days I was told that the touch of the phone is dead and that (display and touch composite) part has to...

My Handset Moto G 2nd Gen have some Problem under warranty. I submitted my handset to service center who located in Meerut city 250001 before 42 days ago. But I cant find any solution about my mobile. And they did not give a response to us. If i said give us response then they said that if you can do something then you can do. We have no tension. After i call the tollfree customer support of motorola, they also dont gave a good response to...

My work order number is BAH-MG-1500248 I have submitted my phone in Bhavnagar service centre on 8th of september 2015. And till today on, 20th of october 2015 I have not received any proper answer from motorola customer care. I was given assurance to receive my phone on 13th of october 2015 by a executive named Sandeep....

Reference No:[protected] Have given my Motorola Google Nexus 6 for service on 29.09.2015 and was told the battery and the motherboard needs to be replaced and would take 10-12 days. After 15 days I call the customer care to learn that the parts have still not been received by the service center and the issue has been escalated to the higher authorities, I would be getting a call back within 48 hours. After 2 days I try contacting them...

I got my MOTO E 2ND Generation phone delivered on 18th of july 2015 and after two months i started having problems related to network connectivity . So i went to the service centre nearby and submitted my phone, even before checking they said it would cost you INR3500 as the sim slot is broken but we will finally tell you about your issue on phone after eight hours . Thanks to god that they called me and said that the repair would be free...