Claimed

Motorola Mobility Complaints & Reviews

2.7
Last updated Apr 24, 2024
Complaints 1939
Resolved
1021
Unresolved
918
Quick Links
Statistics
Share
Contacts

File a complaint to Motorola Mobility

Having problems with Motorola Mobility?

File a complaint and get it resolved by Motorola Mobility customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Motorola Mobility
Customer Service Contacts

Motorola Mobility Phone Numbers

Toll free
1800 102 2344
49
37
Phone
+91 12 4413 1500
26
19
+1 800 668 6765
5
5

Motorola Mobility Website

Motorola Mobility Head Office Address

12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India
122002

Motorola Mobility reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
TaPas AGarwal
from Aizawl, Mizoram
Report
Copy

Completely Hang and not restarting

Address:New Delhi, Delhi, 110088

My MOTO G2 hanged on last Friday night during a call...No idea...How? Now service center has confirmed that they are unable to repair...only option is...go for change the complete mother board of worth Rs. 8500/- however they also have charged Rs. 550/- only to check the phone. I have visited Pitampura B2X Motorola Service Centre delhi 3-4 times and always they have suggested the same solution for my all problems. They introduced them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JuzarAbbas
from Mumbai, Maharashtra
Report
Copy

MotoG 2nd Genaration

Address:400003

My son Had purchased MotoG 2nd Gen from Flipkart last year for his Mom. Invoice date 24/10/2014, Tax invoice No. # BLR_WFLD[protected], and since than there is some or the other complain in the mobile phone and after visiting Thane, Dadar and Coper Kherna service centre they are not able to do & fulfill the repair part and in this one year, almost 6 months the phone was with your service centre people. At Thane 3times it was given, at...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal dabhi
from Ahmedabad, Gujarat
Report
Copy

Motto g 2nd gen moblie

Address:0265
Website:www.mottorola.com

I have buy motto g 2nd gen mobile by flipkart after 3 months moblie has started some problem like hange so i gave mobile to service centre in vadodara (baroda) they gave 15days for repairing after 25 days they are not give back my mobile and after i call, they give me answer after 10day mobile repairin because they have no stock for this phone and also told you take your phone without repairing. GIVE ME RESOLUSTION...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramodk007
from Coimbatore, Tamil Nadu
Report
Copy

Motorola service of mobile phones

Address:Tirupur, Tamil Nadu, 641652
Website:www.motorola.in

Reference number[protected] I had issues with my moto turbo which was under warranty, motorola advised to get the job done with the service center in coimbatore at m/s vinayaga communication. Was handed over on 5th September and I was just given a slip mentioning box no as 204. Later I had to make 15 to 20 calls a day to contact service center but no one attends the call. I registered complaint at motorola customer support...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANANT Sontakke
from Kolhapur, Maharashtra
Report
Copy

Not working the mobile handset VL92476

Address:416012

Dear sir i am purchased a mobile handset no. vl92476/motorola/[protected] the handset is totally off, the batary have sufficient power the service center dinied to the handset because the handset purchased from flipcart, your company is reputed the the mobile world, we dont want to approch consumer court for loss due to mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lohiabimal
from Bhubaneshwar, Odisha
Report
Copy

Mobile not getting repaired

Address:842001
Website:motorola.in

Dear sir, I had purchased Moto g 2nd gen mobile on12.06.2015, but it started giving touch problem within 20 days. I am from muzaffarpur, BIHAR-842001. My IMEI NO. IS -[protected]. I gave 3rd time my mob. for repairing to your authorised service centre M/S SAI ENTERPRISES MUZAFFARPUR vide their job card no_178 dt.07.09.2015.But after expiry of 40days my mobile is still not repaired. They are asking me to contact cust. Care but your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harvinder Bir Singh
from Bengaluru, Karnataka
Report
Copy

Repairs take too time.

Address:Chandigarh, Punjab, 160023

Respected Sir, The detail of my handset is as under:- Product MOTO E2 MODEL: XT1506 IMEI/Serial Number: [protected] Date of Purchase: 6/25/2015 Job Number: AMSCHA000349 Gin Number: GINCHA000361 I purchased a (MOTO E2) handset from flipkart in June 2015 (bill attached). I found some problem in the handset on 10.10.2015, I searched the service centre from the Internet and reached the service centre at Sector 34, Chandigarh,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek jajodia
from Delhi, Delhi
Report
Copy

Defective product not being replaced/ repaired by the company

Address:Kolkata, West Bengal, 7000029

Dear Team, The details of the product I bought is given below: Handset Model: Motorola X 2nd Gen IMEI:[protected] Date: 04/06/2015 Vendor: Flipkart.com Price: Rs. 21999.00 The phone's LCD started to malfunction within 2 months of the purchase date. The phone's LCD was detected of having a manufacturing defect by the authorised service center of Motorola. The details are given below: Service Center Name: Mobile Hub Location:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pmnsharda
from Udaipur, Rajasthan
Report
Copy

Motorola didnt returned my moto g 22014

Address:New Delhi, Delhi, 3420011
Website:www.motorola.in

I bought Motorola Moto G gen. 2, its screen freezed many times and hanged very much The problem was unexpected, and so I went to an authorised service centre, I gave the handset to them on 12th September and till now I am being told SEVERAL THINGS LIKE :- 1.) You'll get a call in 48 hours from our concerned team, which by the way seems to be least concerned about the customer's grievances. 2.) You will get the handset by 10th october. 3.)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Kumar
from Jalakandapuram, Tamil Nadu
Report
Copy

Moto E second generation

Address:560103
Website:www.motorola.in

I have purchased the moto E 2nd generation about 3 months back thorug flipkart. From the day one onward and till now am facing lots and lots of mental and physical stress. This phone is only 3 months old but have been serviced 3 times untill now. Even though the phone is not charging now . Initially the phone loud speaker gone so i took it to the service center. They replaced the loud speaker and gave phone to me. After collecting the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniket123456789
from Mumbai, Maharashtra
Report
Copy

Mobile repair

Address:Bangalore, Karnataka, 560034
Website:www.b2x.com

After warranty over i went to B2X KORMANAGLA BANGLORE, S21/A 1st Floor, 1st, Block Kormanagala, 7th Main 80 Feet Road, Above Vodafone, Store,
KORMANGALA for repair my moto g1 they charging 150 rs and said me motherboard problem in your handset for repair charging aprox 7000 rs
when i went in small service shop they charge only 1700 rs and repair my mobile.
motorola service center don't know to how to repair handset...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bijumotox2
from Delhi, Delhi
Report
Copy

Moto X 2nd Gen

Address:Thiruvananthapuram, Kerala, 695014
Website:www.motorola.in

My reference Number with Moto[protected],[protected],[protected]. Job sheet no-AMSTVM000546, IMEI NO-[protected], i HAVE SUBMITTED MY DEVICE IN JULY for speaker complaints, they changed my speaker and damaged my mobile, later Problem started with serval compalints, finally they said Board has damaged, from august am waiting for device, I need replacemt at this point. pls help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yusufimaster
Report
Copy

Mobiles phones worst service

Address:Mumbai City, Maharashtra, 400083

Hi,
I have provided my Motorola G2 mobile phone (IMEI – [protected]) Job Sheet No - MULMG15/02043 to Service Center for Touch and Software issue on below address dated 12th Sept 2015 and they confirmed that they will provide my phone within 15 day Working Days. My phone warranty expires on 28th Sept 2015. I had follow up with them last week and even called Motorola Customer care (complain no –[protected] and they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deenaratnam
from Hyderabad, Telangana
Report
Copy

Delay in giving mobile that given for service

Address:522019

SIR, I had given my motog2 on 7/9/15 in guntur motorola service centre due to touch problem. they said parts will be covered in warranty and will give my mobile within 6-10 working days. now it is 14/10/15 still my mobile is in service centre. i lost hope and dont have guarntee in them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avhad64
from Mumbai, Maharashtra
Report
Copy

Not repairing my mobile phone and not giving to me proper solution

Address:Pune, Maharashtra, 411023

Hi I am Anil Avhad i am using Moto g2 gen mobile gave for repairing center Pune B2X (AMSPUE00395) on 12 Sep 2015 till date i did not get update even I am calling to them not responding properly. they are not sending part to service center and not giving any update only said wait 2-3 days. Please take an appropriate action on it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naresh yadav123
Report
Copy

Escalation no - 150908-000781

Address:Mumbai City, Maharashtra, 400078

I bought Motorola Moto G gen. 2 on 01stJan, 2015 from Flipkart and since 15 Jan 2015...had facing problem with touch screen. The problem was unexpected, and so I went to an authorised service centre Bell N Tell services, Shop no 06, Padmavati comm, complex, Nr croma, opp. Babashaed ambedkar ground, old Dumping Road, Mulund (west)" contact no [protected], I gave the handset to them on February 2015 and Motorola returned my cell phone after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pojasharma
from Ludhiana, Punjab
Report
Copy

Product change

Address:144001

Hello Sir, Maine motorola Moto G2 ka flip cover order kiya tha... attachment sath hai... jo aapne bheja hai woh alag hai...or size bhi different hai...ismin mera mobile fit nhi ho rha... so pls. jo maine order kiya hai whi mujhe bheja jaye... thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
komalv386
Report
Copy

Moto g2 not working properly

Address:Mysore, Karnataka, 570027
Website:www.flipkart.com

I bought moto G2 set from flipkart on 4th May with orderId OD[protected] but since then it have issue..firstly it had display issue then i get it repaired from service centre..then battery issue again i repaired now again it hav same issue..nd its charger stoped working...i called company to replace this set but they are not listening at all. its only 5 months nd again and again i m going to service center for repairing everytime they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khush Mehta
from Udaipur, Rajasthan
Report
Copy

Unable to get my device back from Motorola

Address:Udaipur, Rajasthan, 313001
Website:motorola-mobility-en-in.custhelp.com

I bought Motorola Moto G gen. 2 on 27th March, 2015 and since 31st August it's call receiver stopped working. The problem was unexpected, and so I went to an authorised service centre, I gave the handset to them on 3rd September and till now I am being told SEVERAL THINGS LIKE :- 1.) You'll get a call in 48 hours from our concerned team, which by the way seems to be least concerned about the customer's grievances. 2.) You will get the handset...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavya Chugh
from Chandigarh, Chandigarh
Report
Copy

Repair Issue

Address:144001

To Customer Service Head Motorola Mobility India Pvt. Ltd. 12th Floor Tower D DLF Cyber Greens DLF Cyber City Gurgaon Haryana - 122 002 Subject: Reminder for Job Sheet No. WYS/MG/15/00306 Dated 26/08/2015 (Repair Issue) Dear Customer Service Head I have already requested to Customer Care associates so many times that please solve my repair issue for Job Sheet No. WYS/MG/15/00306 Dated 26/08/2015 but everytime new expected closure...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy