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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 54

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A
ansu13
from Ernakulam, Kerala
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Delay in replacement and poor customer care service

Address:Ernakulam, Kerala, 682024

I got a faulty phone with speaker complaint and it was replaced by the company after 3 months. But the replaced handset was completely faulty from day 1. Even after persistent complaints they were not ready to accept there is a fault in the handset. Finally after many complaints and mail, one of the manager Mr.Manikandan agreed to replace the set but its been 2 months now and they are not even bothered to get it done. I have to call each...
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P
Piyush Dost
from Ranchi, Jharkhand
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No Service

Address:825106
Website:www.motorola.in

Moto E (lollipop 5.1) XT1022 Dear sir, my mobile has one message and not working position. Message - unfortunately, System UI has stopped. i also your service center dhanbad, patna & kolkatta. they are charged 400/- also and They told me mobile is crashed. please help me sir......
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V
Vivek B Shah
from Ahmedabad, Gujarat
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Mobile handset

Address:380005
Website:WWW.MOTOROLA.IN

Hi, As I was facing the display issue with my Motorola G (2nd Gen.), I submitted my handset to the Service Center on 01-Sept-15. They asked me to wait till 15th as it would be replaced the display. Then, even after 20th Sept, I didn't receive any response so that I had contacted the Motorola India Customer Support and they had asked me to wait till 29th Sept. And on 29-Sep-15, I received the handset delivery but while examining it, I...
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P
paras48
from Bengaluru, Karnataka
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Motorola G 2nd Generation

Address:Bhavnagar, Gujarat, 364002
Website:www.motorola.in

Dear Sir, My phone MOTO G2 lies in Bhavnagar Service centre for last 28 days. I have given phone in service centre to get it repaired during my warranty Period. My warranty was getting expired on 26.09.2015. I had submitted my phone on 16.09.2015 and they have fixed faulty parts three times. Then I have demanded for new fresh piece as a replacement against my faulty phone so they denied. As I have called so many times to their customer...
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I
iitiansrro
from Gurgaon, Haryana
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Phone not returned from service center in 30 days

Address:New Delhi, Delhi, 110016
Website:www.motorola.in

Submission date-09/09/2015 I submitted my mobile 30 days before in service center. after 10 days days they returned my mobile without repairing that.On nexy day i again went to service centre and told them that problem is still the same in mobile, they again submitted my mobile for 10 days i.e 19/09/2015.after 10 days i.e 30/09/2015 they called me and said my mobile my mobile needs 10 more days to repair.today 09/10/2015, i again called...
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D
Debabratapatra
from Bhubaneshwar, Odisha
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Complaint about a dysfunctional mobile phone

Address:Khordha, Odisha, 751007

I purchased a motorola mobile - (Moto g second generation) on 10th November, 2014 from flipkart.The IMEI/Serial No of the phone is: [protected]. Within the warranty period, the phone started giving lot of problems. So I deposited the mobile in a nearby service centre - Smart Services (telecon division), Bapuji Nagar, Bhubaneswar -751007 on 29/9/14. Even after 12 days of depositing the mobile, the service centre says I have to wait for...
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S
sirrasuresh
from Visakhapatnam, Andhra Pradesh
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Mobile phone swith off/on autometicaly

Address:530016
Website:www.flipkart.com/support

Dear sir we purchase one mote e in flipkart first two months it will be working after that we face lot of problems like software not supported, battery backup, touch problems we believe you but ur giving unconditional products my name is naresh prchase date:9-2-2015 my no:[protected]...
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R
ranu123456789
from Agra, Uttar Pradesh
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Moto e service

Address:Kanpur, Uttar Pradesh, 208014

I purchased a moto e handset from flipkart on 2 october 2014.After 8 months i found problems in my handset related to display and power.i submitted it to the service center at bala ji comlex kanpur on 28 sep 2015 they received it in warranty period.After two days i received a message from service center that your handset is ready you can collect it .From that day to till now i have visited there many times but they don't respond in properly...
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H
Harkesh Wadhwa
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Moto G 2nd Generation

Address:Yamuna Nagar, Haryana, 135001

I have purchased my phone(Moto G2) in Feb'15. I am having ringer problem since last month. First of all, there is no service centre in Yamunanagar(HR). So I was forced to visit Ambala. They replaced my ringer(supposed to), but the problem remain same. next I visited Saharanpur. They replaced the ringer but sound level was very poor and when later checked, I observed receiver also having the same issue for blurred sound. Then I visited Chandigarh....
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K
Karthik R Nair
from Kayankulam, Kerala
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Moto e.. imei getting null baseband version unknown..

Address:Gurgaon, Haryana
Website:www.motorola.in

In the month of june after getting an update to lolipop.. even after not udating the phone.. phone was like that of a blocked device and was not able to use... imei getting null.. baseband version unknown..sims not detecting... after a lot of contacts and all...and after waiting for 1 month motorola provided free service for me when i got my phone back it was upgraded to loipop for correct 1 month it worked without much issue despite...
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D
Debabrata Singha Mahapatra
from Kharagpur, West Bengal
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Complained to Motorola Service Center for Delay in Repairing.

I am Debabrata Singha Mahapatra from Kolkata, West Bengal. I purchased Motorola Moto G2(Model-XT1068) mobile from flipkart as on 29/4/2015. Then I was facing some problem with touch screen. So I submitted my mobile in motorola Service Centre (B2x Kolkata) as on 31st Aug 2015. They told me it will take around maximum 10 to 15 days but we will try to replair as soon as possible (Job Number-AMSKOL003001). After 15 days when I Called on Motorola...
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M
Mihir Kharshikar
from Nashik, Maharashtra
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Motorola 2nd Generation Mobile... Charging Prob

Address:Pune, Maharashtra
Website:Motorola.in

I Purchased Motorola 2nd Gen Mobile through flipkart on 10th Feb 2015...now i hv facing problem wid charging. was replace the charger from the B2X store from Pune narayan peth area but after replacement of charger mobile not charging..yesterday i gone to the service centre but they said that ur mobile is physically damaged *not by me* n now i[censored] want to change ur charger pin u want to pay 80% of mobile purchase..My Mobile is in warrenty then...
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R
Rg1992
from Noida, Uttar Pradesh
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Issues still arises in MOTOG2 and didn't got resolution

Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased my phone online from flipkart and my phone is still under warranty i.e MOTOG2 from motorola, within 1 month it was not working properly i made request to replace it and got successfully replaced but after 2 months i faced hanging issues, touch issues and battery issue. I submitted my phone to the service center of motorola on 11th Sept 2015 and was promised to get back my phone within a week after regular followup with the customer...
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P
Pradeep ppkn
from Guntur, Andhra Pradesh
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My mobile speakers were not functioning correctly

Address:Warangal, Andhra Pradesh
Website:www.Motorola.in

I gave my mobile to the service center two times but they are not solved the problem, , every time they formatted mi mobile and sent back to me, , again the speaker problem was repeated ..., how can I give the suggestion to any one to buy this handset...
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S
siddhartha subramaniyam
from Mumbai, Maharashtra
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Delivering a faulty device and have not received my device from service center.

Address:Mumbai City, Maharashtra
Website:motorola-mobility-en-in.custhelp.com/

Already my device was faulty so wanted to replace but since my nexus 6 was out of stock so i couldn't and now this is the second time my i had to take my device to service center and its more than one month and i have not yet received my device....
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E
elango73
from Mumbai, Maharashtra
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Moto G2 Touch and Display not functioning

Address:Chennai, Tamil Nadu

I have given the mobile set to the below address on 11th september 2015. Till now they did not the return the mobile and i believe that did not start the service yet. Please, provide serviced phone before this week. Otherwise replace with new MotoG2 Trident Technologies G 18, Apollo Dubai Plaza, 100, Mahalingapuram Main Road, . Nungabakkam, Chennai...
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G
gadde
from Mumbai, Maharashtra
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Voice- repair status [Incident: 150915-033915]

Address:Krishna, Andhra Pradesh

I gave my motog2 smartphone to get repaired on 22th August 2015 (work order no - Vij/MG/15/02506. It had a problem related screen problem .But It's more tham 46days and still they haven't repaired the phone. I raised complaint to customer care more than 8 times[protected] but nothing has happened. Still the phone is in service centre in vijawada city. Address of service center i" attached -" This is the 1st time I handed over my phone1st...
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N
Naresh yadav123
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Moto g 2nd generation - touch screen issue

Address:Mumbai City, Maharashtra
Website:www.motorola.in

I gave my motog2 smartphone to get repaired on 22th August 2015 (work order no - MUL/MG/15/01839. It had a problem related touch screen.But It's more tham 44days and still they haven't repaired the phone. I raised complaint to customer care more than 5 times[protected] but nothing has happened. Still the phone is in service centre in Mumbai city. Address of service center-"Bell N Tell services, Shop no 06, Padmavati comm, complex, Nr...
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Y
Yash Rungta
from Mumbai, Maharashtra
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Fault overlooking- Lack of diagnostic ability- Refusal of service.

Address:Mumbai City, Maharashtra

Hi, I had bought a Motorola Cell phone in Oct 2014 through Flipkart. The model is Moto G 2. It is in warranty till October 21st, 2015. I have been observing an issue with the sound bar/speaker of my phone not sounding clearly when held in the left ear. To my surprise even others holding the phone on their left ear agreed to the problem. When checked thoroughly by me, I found volume is lower or negligible when phone is held on the left...
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A
Abi Raams
from Saharsa, Bihar
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Moto G3 broken display not been attended

Website:www.motorola.in

I bought a motog3 thro flipkart in the month of August...within 2 weeks of buying, the phone's display broke on accidentally dropping it from my hands. on registering a complaint with motorola's authorised service centre (B2X, Kandanchavadi- which initially denied to accept a registered complaint stating that there were already phones lined up waiting for the same spares and accepted the complaint only on sep 9th - Job sheet #AMSCHE002967)...
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